Features: - Autoresponder - specialized emails at the completion of the order - Merchant notification and customer confirmation - Vendor and product specific templates - Can limit sending based on a specific attribute/option code for a product - Include coupons or promo codes when specific products ordered - Optionally require an input to allow the email, e.g. a response from Addendum - Easy to use checkbox configuration of vertical or horizontal layout emails - Highly configurable free form template layout emails with embedded tokens - HTML or text email formatting - Archive flat file is created for each template, easily track sales activity - Mail Manager Report module can display the flat file contents by time period or product - Ship to, bill to and other email addresses for each template - Send emails to your company's internal departments, e.g. shipping - Emails to web enabled cell phones as abbreviated messages - Open architecture so that other events can also trigger an automated response - Can resend emails when the customer knows and enters their order number and email address - Use render token to send an email from any pagein the store - Send a welcome email before the order completes and optionally include a promo code, customer login and password - Include 3rd party data with module tokens, e.g. Addendum responses - Display shipping and payment invoice messages - Create packing slip and label emails - Ship to country address formatted according to the applicable country's postal recommendations - Restrict email to a specified order dollar value range, reward big spending customers with a coupon - Restrict email to a specified list of countries, thus allowing for language specific emails
Feature Details. In admin, you create one or more template emails. Eachtemplate can be different, i.e. what it displays, how the data is oriented on the screen/paper, and what product(s) triggers the autoresponder. Most responses are triggered by the product codes purchased. Some example uses:- Email to any of your drop-ship manufacturers listing the Ship To address and the products to be shipped if using real time creditcard authorization. The module will sort out which drop shippergets which emails, including listing the products to be shipped. Unlike some other vendors' drop ship notification modules, this one only includesthe products belonging to the associated drop shipper. Thus a drop shipper doesnot see the products being supplied to the customer by other drop shippers when the order contains multiple product sources. Youcan still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processingverified the charge, then forward to the drop shipper. This would savehand entering the order. In addition to the email, an archive flatfile is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
- Email to Ship To or Bill To or both thanking them for a donation to your sponsored charity on your site.
- Email to your shipping department listing Ship To addressand products ordered if using real time credit card authorization. Products section can be cut/folded to result in a shipping label with your company address included. If notusing real time authorization, use the pending mailbox technique similarto the drop shipper scenario above.
- Email a promo coupon code if a customer purchases a specificproduct or from a list of products
- Email service, warranty, shipping and contact information on specific products or product lines
- Send an email to your cell phone's inbox when orders are placed in your store (requires a cell phone plan that assigns an email address to your phone).
- You own a mall with multiple stores within the mall. Thosestore owners rent the stores from you for a percentage of their gross. Use mail manager as an audit tool to track theirsales. In addition to the autoresponse email, mail manager produces a flat file with order ID, date, product name, product code, quantity, price for each, and price extended. Periodically retrieve that flat file and import into a spreadsheetfor easy analysis.
- The included Mail Manager Report module can display the contents of that flat file through admin. It can filter the report by specific timeperiods (daily, weekly, monthly) within reason. The limits of your PC or server may prevent very lengthy reports for excessively long time periods. It can also limit the report to only one product code. Since the templates canbe designed for each vendor, you can create individual vendor flat files with a corresponding report for each vendor.
- Literally, you can have a different autoresponder for everyproduct in your store.
However, Mail Manager has a somewhat open architecture sothat other events can also trigger an automated response. For example: - Send a welcome email before the order completes, but afterthe customer completes the registration process (for those thatcreate an account)
- Send a thank you for rating a product (using our Rate This system)along with a coupon code for taking the time to do so
- You can use the ifvar script or var token in these "other event" emails. For example, generate a unique coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now.
- Use a render token to send an email from any page in the store. For example, put it on the product page to send a specific email when a specific product's page is viewed by a customer who is logged in. The email goes to their password recovery address (but could be bill to or ship to address). If you want it sent to a hard coded address, e.g. yours to monitor traffic,you would put your email address in the 3rd parameter of the token. The uses of this feature are endless. Send a coupon to entice customers to buy when they visit specific product screens. Tell them about other products related to the one they just viewed.
As you can see, the uses of this Mail Manager are quite diverse. Some of the variable features configured through admin for each template are: - Show or hide any of the data elements
- Orient your email either horizontally or vertically
- There is also a free form template using an extensive list of tokens and mini-scripts to customize the emails that are sent at the time of order completion. They can vary from mimics of the standard merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell phone emails. The emails can be plain text or HTML formattedemails for better readability. You can change the fonts, colors,layout and even add images to your confirmation and notificationemails. If your shipping and payment modules are configured withinvoice notices, these can be included in the emails with a token. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create packing slip and label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template. In the free form template you canalso set the time so that it can be offset from the server time,thus display for a different time zone in each of your emails.
- Customize your email and store's physical address
- Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
- List full or partial Ship To and/or Bill To address
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
- Restrict email to a specified list of countries, thus allowing for language specific emails
- Resend order emails if the customer knows and enters the order number and email which match the actual order. The form for these two data elements can be placed anywhere you can edit the store user interface, e.g. headers, footers, welcome screen.
- You can specify the product code and an attribute/option value that must also be met before the email will be sent. This is particularly useful when the emails are used for vendor notification. A certain product might bedrop shipped by two different vendors and the only difference is the selected attribute/option value.
- Insert a "require" token that has to be met before the email will be allowed. As example,have a checkbox using Addendum to ask a customer if they want to be added to a list server (mailing list). Then if they check the box, the "yes" response is sent to Mail Manager. The Mail Manager can then generate a specifically formatted email to activate an email address at your list server, if you have one.
- Write a different body for each of the email templates you add
- List products and prices or just the products without prices
- Link the email usage to one or more product codes or entire inventory with wildcard
- No need to go to each product to link the email, a copy and paste froma flat text file will add hundreds instantly
I'd be surprised if you find that this capability exists anywhere in any mid-priced shopping cart system. Autoresponders that fill in the blanks are one thing, but this is a store owner, pre-planned autoresponse for a specific product. Within your store, you could have dozens of different responses (individual or grouped) or a wildcard response for all of the products. You can use itto make connections not directly related to sales, yetlinked to a specific sale. - Customer buys a kayak from your store. Tell them about the kayak camp 20 miles from your store and give them the 800number of the guy with the info about a big get together next month.
- Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery inhopes of finding the needle in a haystack.
As you can see, this list could be endless. Targetted, intelligent autoresponders are designed to increase your store'sbusiness and decrease the amount of time employees spend on sendingout product specific, emails. The pre-formed templates are easy to configure and do not require programming experience. For the more experienced, you also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents. Price: $45.00 Upgrade Cost: $0
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The ultimate Miva Merchant autoresponder module - send specialized emails at the completion of the order. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant notification, customer confirmation and even vendor specific notification.
Features: (some features are only in the compiled version)
- Autoresponder - specialized emails at the completion of the order
- Merchant notification and customer confirmation
- Vendor and product specific templates
- Include coupons or promo codes when specific products ordered
- Easy to use checkbox configuration of vertical or horizontal layout emails
- Highly configurable free form template layout emails with embedded tokens
- HTML or text email formatting
- Archive flat file is created for each template, easily track sales activity
- Mail Manager Report module can display the flat file contents by time period or product
- Ship to, bill to and other email addresses for each template
- Send emails to your company's internal departments, e.g. shipping
- Emails to web enabled cell phones
- Open architecture so that other events can also trigger an automated response
- Send a welcome email before the order completes and include a promo code
- Include 3rd party data with tokens, e.g. Addendum responses
- Display shipping and payment invoice messages
- Create packing slip and label emails
- Ship to country address formatted according to the applicable country's postal recommendations
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon
- Restrict email to a specified list of countries, thus allowing for language specific emails
- MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used
In admin, you create one or more template emails. Each
template can be different, i.e. what it displays, how the
data is oriented on the screen/paper, and what product(s)
triggers the autoresponder. Most responses are triggered
by the product codes purchased. Some example uses:
- Email to any of your
drop-ship manufacturers listing the Ship To
address and the products to be shipped if using real time credit
card authorization. The module will sort out which drop shipper gets which emails, including listing the products to be shipped. You can still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processing verified the charge, then forward to the drop shipper. This would save hand entering the order. In addition to the email, an archive flat file is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
- Email to Ship To or Bill To or both thanking them for
a
donation to your sponsored charity on your site.
- Email to
your shipping department listing Ship To address
and products ordered if using real time credit card
authorization. Products section can be torn/folded to
result in a shipping label with your company address included. If not using real time authorization, use the pending mailbox technique similar to the drop shipper scenario above.
- Email a
promo coupon code if a customer purchases a specific
product or from a list of products
- Email service, warranty, shipping and contact information on
specific products or
product lines
- Send an email to your cell phone's text messaging
when orders are placed in your store (requires a cell phone
plan that assigns an email address to your phone)
- You own a mall with multiple stores within the mall. Those
store owners rent the stores from you for a percentage of
their gross. Use mail manager as an audit tool to track their
sales. In addition to the autoresponse email, mail manager
produces a flat file with order ID, date, product name,
product code, quantity, price for each, and price extended.
Periodically retrieve that flat file and import into a spreadsheet
for easy analysis.
With compiled Merchant, the included Mail Manager Report
module can display the contents of that flat file
through admin. It can filter the report by specific time
periods (daily, weekly, monthly) within reason. The limits
of your PC or server may prevent very lengthy reports for
excessively long time periods. It can also limit the
report to only one product code. Since the templates can
be designed for each vendor, you can create individual
vendor flat files with a corresponding report for each
vendor.
- Literally, you can have a different autoresponder for every
product in your store.
However, Mail Manager has a somewhat open architecture so that other events can also trigger an automated response. For example:
- Send a
welcome email before the order completes, but after
the customer completes the registration process (for those that
create an account)
- Send a thank you for
rating a product (using our Rate This system)
along with a coupon code for taking the time to do so
- Essentially any event in the mmui, oui or even another third party module can trigger an email which you write for the
particular event
You can use the
ifvar script or var token in these "other event" emails. For example, generate a unique
coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now. If you don't have an account with us yet, sign up and you'll see how it works.
As you can see, the uses of this Mail Manager are quite
diverse. Some of the variable features configured through
admin for each template are:
- Show or hide any of the data elements
- Orient your email either
horizontally or
vertically
In the compiled version is a free form template using an
extensive list of
tokens and mini-scripts to customize the emails that
are sent at the time of order completion. They can vary
from mimics of the standard
merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell
phone emails. The emails can be plain text or HTML formatted emails for better readability. You can change the fonts, colors, layout and even add images to your confirmation and notification emails. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template.
- Customize your email and store's physical address
- Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
- List full or partial Ship To and/or Bill To address
Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
Restrict email to a specified list of countries, thus allowing for language specific emails
- Write a different body for each of the email templates you add
- List
products and prices or just the
products without prices
- Link to one or more product codes or entire inventory with wildcard
- No need to go to each product to link the email, a copy and paste from a flat text file will add hundreds instantly
I'd be surprised if you find that this capability
exists anywhere in any mid-priced shopping cart system.
Autoresponders that fill in the blanks are one thing, but
this is a store owner, pre-planned autoresponse for a
specific product. Within your store, you could have dozens
of different responses (individual or grouped) or a
wildcard response for all of the products. You can use it
to make connections not directly related to sales, yet
linked to a specific sale.
- Customer buys a kayak from your store. Tell them about
the kayak camp 20 miles from your store and give them the 800 number of the guy with the info about a big get together next month.
- Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery in hopes of finding the needle in a haystack.
As you can see, this list could be endless. Targetted,
intelligent autoresponders are designed to increase your store's
business and decrease the amount of time employees spend on sending out product specific, followup emails.
MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used. Thus, module conflict does not occur. The pre-formed templates are easy to configure and do not require programming experience. In the compiled version of Merchant (4.14 and newer), you
also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents. Price: $45 Upgrade Cost: $0
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Take a look over the shoulder of a Miva Merchant professional as he takes you through every step, every module (almost), every function. Complete with "live" comments unedited, you'll learn while feeling like you're sitting next to a Miva Guru. This tutorial subscription is different than all other Miva Merchant training methods because it is constantly updated, there are OpenUI and MMUI tutorials, as well as extensive tutorials on most popular third party modules, including offline products like Storeman. With the cooperation of third party developers, when a module is updated, or a new module is released, Merchant How To will create a new tutorial. - Setting Up Your First Miva Merchant Store
- Getting Into Admin
- Adding a Product
- Adding a Category
- Global Headers/Footers, etc.
- Attribute Templates
- Edit Store Admin Tour
- Images
- The Nav Bar
- The Category Tree
- Upselling
- Related Products
- Availability Groups
- Price Groups
- Managing Customers
| - Shipping Methods
- Payment Methods
- Order Processing
- Basic Maintenance
- Installing Modules
- Downloading and Installing Miva Mia
- Installing OpenUI
- Updating OpenUI
- OpenUI Tour
- OpenTokens
- Accounts/Login
- Creating a Mini Basket
- Adding a Second Store
- Adding OpenUI to Second Store
| | Plus Third Party Modules and Software such as: | | | | Plus Offline Tools such as: | | | | And more as it is released. Click the link to see examples of tutorials. | |
NOTES: Please allow up to 24 hours for activation. Tutorial Flash files can be large, so it is recommended that you have a broadband Internet connection to enjoy the tutorials. This tutorial subscription is new, so not all tutorials listed at MerchantHowTo.com are immediately available. Also, since this subscription is essentially electronic distribution of knowledge, and since there are several examples and a list of tutorials available prior to purchase, no refunds can be granted on these tutorials. |
Price: $599.95 Upgrade Cost: $0
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This interface module will display and retrieve customer entered information relative to customer accounts on the account create, account edit, and order customer information screens. You can even use it with the Emporium Plus Mail Manager module (sold separately) to include the information in the order notification emails.
Interface with built-in custom customer fields: The built in custom customer fields module from MIVA Corp establishes the databases and provides an admin side interface for the store owner to enter custom customer data. This module provides the merchant public side for the customer to enter data into those custom fields.
Easy token implementation: Easily place tokens on the customer information collection screens using the standard MM5 template script. You can use the common "foreach" loop to display all of them together or you can break each field out for display in various parts of the screen. For example, you may want to collect a second address line just below the first address line and then later in the screen collect the company rep the customer deals with. To view the actual look of the screen, you can go to our pinemporium.com test store and create an account. You can change values in the fields with the account edit selection on the nav bar.
Flat file export: When a new customer account is created, all of the standard field values except the pgrpcount and password are saved to a flat file log. In addition to the standard fields, values entered into the custom fields are also saved to the flat file. Additionally, date and time fields are exported so you can determine exactly when a new customer account was created. The flat file is | delimited and can be FTPd to your PC with your FTP software and then imported into other programs. You can periodically delete the flat file and it will be recreated with the next new customer account creation.
Search new customer log: You can search the flat file log created when new customers sign-up. You can search on keyword, single date, and/or date range. The standard and custom fields will be displayed. The log display includes a link to the actual customer records so you can edit and make changes if needed.
Interface with email modules: The custom field values can be displayed in the merchant and customer notification emails if you are using the Emporium Plus Mail Manager module (sold separately) to generate them.
Limitations: - Custom customer fields are used for customer records. If the customer does not create or have an existing account, there is no place to save or use the information. Hence, on the 'OCST' checkout screen, it is best to wrap the custom customer field inputs within a conditional check for customer ID.
- There is no validation to ensure the custom fields are filled in. Therefore, they are all optional.
- If you want to display the custom customer fields in the notification emails, you will need to use an email module capable of using custom field tokens, for example the Mail Manager.
- The inputs will disable html and SQL injection hacks. It is expected customers will be entering text or checkbox entries. While textarea inputs can be used, internal actions will be taken to reduce hacker attempts. So if you need custom fields that will accept html, this module is not for you.
| Screen shot showing customer info collection form |
   Price: $44.95 Upgrade Cost: $0
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 A complete system for managing your customers, orders, inventory, purchase orders and more! Designed and priced for small-to-medium size ecommerce stores.The Stone Edge Order Manager will save you time with every order you ship. It is a feature-rich program that helps you manage your orders, your customers and your inventory. The Order Manager simplifies the entire fulfillment process. It brings your data in-house where you can manage it securely and conveniently on your own PC or LAN.- Includes Miva Merchant Module that lets you download and import your latest orders with one button click in the Order Manager.
- New Features for Miva Merchant Users:
 - Download Inventory data from Miva Merchant into the Order Manager
- Download Customer data from Miva Merchant into the Order Manager
- Synchronize inventory quantity-on-hand data in either direction between Miva Merchant 4.x stores and the Order Manager
- Real time inventory tracking with Miva Merchant 4.x stores! Whenever you sell, return, exchange or receive inventory in the Order Manager, the change in quantity-on-hand will be reflected in your Miva Merchant store within seconds!
- Import and export inventory data in text files compatible with Phosphor Media's StoreMan program
- Builds a searchable customer list.
- Subtracts items sold from your inventory. Marks items as backordered when necessary.
- Prints customizable pick lists and order summaries.
- View Orders screen makes it easy to search for and review orders.
- Quick and easy handling of backorders, returns, exchanges, adding or deleting line items, changing a SKU or quantity, etc.
- Can convert products with order attributes (color, size, etc.) into "Sub SKUs" for inventory tracking of specific item sold.
- Includes support for Authorize.Net and Verisign credit card processing. Capture payments that were pre-approved in your Web store. Process other sales, credits, voids, etc. with two or three clicks on our Virtual Credit Card Terminal.
- Prints customizable Invoices, Packing Slips and Shipping Labels.
- Automatic and manual emailing to customers and vendors. Includes powerful "email merge" system with user-definable mail merge templates and easy-to-use template editor.
- Interfaces with UPS Online WorldShip, Fedex QuickShip, Postal Package Partner and other shipping programs.
- Automates drop-ship purchase orders.
- Creates re-stocking purchase orders. Supports barcode scanners for receiving inventory.
- FIFO accounting system tracks value of inventory value.
- Includes Manual Orders screen for entering orders that arrive by phone, fax, etc.
- Includes Point-of-Sale screen for orders from walk-in customers. Supports barcode scanning.
- Extensive report menu includes a wide variety of reports for accounting, inventory, sales management, etc.
- Easy export of customer information for bulk-emailing. Includes powerful selection methods.
- Many more features that have been requested by merchants like you since we introduced the Order Manager in 1999!
- A fraction of the cost of Mail Order Manager (MOM), and better suited to small-to-medium merchants.
- Buy with confidence - 30 day money-back policy.
At $995 the Order Manager is easily affordable for most Miva merchants. The price includes the Miva module that lets the Order Manager download orders directly from your store, and a license for up to 5 users at one location. If you own more then one Miva Merchant store, you can use one copy of the Order Manager to manage all of them.The Order Manager is an open-source program written in Microsoft Access. It is designed for easy incorporation of custom reports. Most merchants will find that it has all the features they need to manage their on-line, phone, mail order and Point-of-Sale sales. For those merchants with special needs, Stone Edge also offers reasonably priced customization services.Price: $995 Upgrade Cost: $0
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Collect supplemental, required or non-required responses fromcustomers at checkout. You can add as many additional checkoutquestions to your form as you want, within reason. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Collect supplemental, required or non-required responses from customers at checkout - Export responses to a delimited flat file - View responses in the file with a searchable admin report - Display responses in the include modified invoice emails and batch reports and invoice screen - Include response data in the order export file created by our inexpensive EZ Batch Report module (sold separately) - Configure text label for each question to preceed the responses in the emails and reports - Special instructions for the order, e.g. shipping needs - Collect responses from survey or poll questions - Customer entered gift card messages - Questions displayed in a table which the store owner designs with standard HTML - Limit the display of questions based on specific product codes - Limit the display of questions based on the ship to country of the order - Used in conjunction with our Mail Manager module, activate sending of specific emails - Assign a fee to one response, for example gift wrapping fee, donation, or rush handling - Insert a negative fee (vs positive fee) for impromptu sales, etc - One or more responses can be required before customer can proceed - Highlighted error message when required response(s) are omitted - Tokens can be used to refill the responses if the page is redisplayed due to missing info - Our standard version contains the features you'd expect in competitors' pro version
|
Feature Details. The responses are exported to a delimited text file which can beimported into most database management systems for further analysis. Youcan also have those responses appear in the Miva Merchant Email notification and batchprocessing (modified email and batch modules included in the zip file). Use the module for the customer to add specialinstructions for the order, collect responses from survey or pollquestions, allow the customer to fill out gift card messages, include salesman orrepresentative code, etc.The admin interface allows you to build the form withyour store's questions using standard html syntax. Hence,you can make the response collection table match the restof your store's look and feel. You can have text, radio, select drop down list, text area, and checkbox inputs designed the way you want them. Add css if you like or use typical fonts and table tags. You can place the questions on one of the three checkout screens. You simply add the tokens to the page templates per the install doc. You can also specify one or moreof the questions to be required. Customers will not be able to completethe checkout if they do not respond to the required questions. You can purge old questions from the active file and place them in ahistorical file in order to improve response time during order batchprocessing retrieval. The optional order batch retrieval uses the modified core batch report which is included in the zip distribution file. You can limit the display of Addendumquestions based on specific product codes. If you list productcodes in the admin input, the questions will only be displayedif one of those products is in the basket at checkout. Youcan also use the wild card product code like 1AA*. If theapplicable products all begin with the same characters, youcan use the asterisk. This can only be used for the beginningcharacters in the product codes. You can alsolimit the display of questions to specific ship to countries. You can optionally includethe questions in the emails along with the responses by using the modified email modules which are included in the zip distribution file.If using our Mail Manager (sold separately) module you can have a question (checkbox) which will trigger a specific email, e.g. opt-in mailinglist signup. You can also include the questions and responseson the invoice (last page after payment completes). Theresponses for the batch report are retrieved from an indexeddatabase for faster access. You can alsoattach a fee to a specific answer to one question if youplace the questions on either the customer information orshipping/payment selection screens. The included Addendum View report featureallows you to search (within admin) the addendum filefor specific responses. For example, you might have a questionfor a specific requested shipping date. Simply search the filefor orders which have requested the delayed shipping for thatdate. The order numbers can be returned and fed into our EZ Batchreport (sold separately) for a tailored report for a specific shipping date. Another popular use of Addendum is to collect the salesman or representativecode with an order. Not only can you display the code in the batch report,but if you use Addendum View to create a list of orders attributed to thatsalesman, you can make a batch printout for each salesmanwith only their orders on it if you are using our EZ Batch Report (sold separately). You can also include the Addendum responses in the order export file that EZ Batch creates. Limitation: When used in a store which uses PayFlowlink, PayPal or iTransact payment systems, you will need to placeyour questions on either the customer information screenor the shipping and payment selection screen. Thosepayment systems transport the customer to another domain.Hence, the module needs to save the responses to a filebefore the customer is transported off-site. When thecustomer returns from the off-site payment screens backto your store, the responses will be retrieved for savingto flat file or display in your merchant notification email. The included modified merchant email and batch reports will display the Addendum resposes. Additionally, the batch report can provide page breaks between each order for better printouts (incoices). Also, the merchant notification email allows you to insert tokens in the subject line so you can include things like the order number, order total, and customer name in the subject of the email. Compare this module with our competitors' pro or advanced or ultimate versions. Those are just words tacked onto a module name. Don't let our low price fool you - compare features and you will find this module probably contains all of the features found in theirs plus we have several additional features. The Addendum module has been in use since Merchant version 1.x and continually enhanced with each version. Our competitors will try to keep up, but the simple choice is, why get a shadow when you can get the "original". The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed. Price: $39.95 Upgrade Cost: $0
Upgrade Terms (If Any): N/A Compatibility: N/A Versions:
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Manage coupon addition and redemption functions within a Miva Merchant 5.x storefront with this plugin module. License is for ONE mall. Within that single mall, it can be used in multiple stores without additional license. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features:- Configurable prompt - Configurable action - Configurable redemption - Configurable coupon rejection messages - Uses tokens to place input on pages - Searchable coupon database with pagination - Easy view admin for coupon content and historical usage - Coupon codes can be individually assigned - Import coupon codes from flat file in bulk - Autogenerate unique coupon codes with token - Assign coupon code as a series for affiliate purposes - Global scope or for specific products - Checkout coupons one per order - Instant coupons on product pages, multiple per order - Fixed amount or percentage of eligible products discounting - Specific product eligibility can be scoped to the attribute level - Minimum order level for redemption of checkout coupons - Establish expiration dates - Line item display in basket after redemption - Single use coupons - One per customer coupons - Multiuse coupons (can be limited) - Free shipping coupons - Limit the country, state or zip a coupon can be used for - Combination of free shipping and order discount (% or fixed) coupon - Easy deletion of expired coupons - Coupon report identifies coupon usage
Feature Details. You can add coupons through the standard Miva Merchant admin interface and include usage criteria.
- An unlimited number of coupons can be assigned to the store and eachidentified with a coupon code. Once you have added the module to the store, you can add coupons in the Order Fulfillment section of the admininterface. When you select the Add icon, you will have several input fields to fill in. You must enter a unique code for your coupon. Thisis the code that you will give to customers so they can shop and redeemthe coupon. It can be any combination of letters and/or numbers.
- You canembed a token in your welcome email or notification emails generated with our Mail Manager (Emporium Plus - Weiland) module. A unique coupon code will be created and is based on the coupon template you designate. You can have an unlimited number of templates and an unlimited number of coupons copied from them. If you are not using our Mail Manager, you can still activate the generator by placing the token in the invoice header. If you are using our Tell A Friend (Emporium Plus - Weiland) module, you can embed the unique coupon code in the emails that customers send when referring their friends to your store. The coupon generation is also useful when it is embedded into the follow on contact emails that our Follow On Contact (Emporium Plus - Weiland) module sends out.
- If you have a lot of coupons you want to load into the system quickly,there is a coupon import from flat file module
- An optional expiration date can be included which will prevent its useif the date has passed. Enter it in the year, month, day format, eg. 20000724 would be July 24, 2000. If you leave this field blank the coupon will never expire. However, you can still delete it manually through the admin interface.
- A fixed value OR percentage discount off the order total is assigned to each coupon. The default is fixed value/price, e.g. $5.00 off the order total. If you put the % sign in the next input field AFTER the value field, it will calculate the coupon value based on the assigned percent of the order total. The %, if used, is entered in the separate field to the right for that purpose. If left blank, the calculation will be based on the fixed value of the coupon. See the note below about restricting discount calculations to specific products instead of the order total. A maximum redemptionvalue can be assigned to each coupon.
- Free shipping coupon option. If you enter the letter S in the field to the right of the value field, the coupon will be used to allow free shipping for the entire order. Other criteria for the coupon must be met, e.g. minimum order amount, eligible products, etc.
- Optionally, a coupon can be allowed only when an order total reaches a specific amount. For example, you can give a 10% discount when the order total reaches $200 as an incentive or promo. In all cases where a raw value is used, you must make this value equal to or greater than the value of the coupon. If you usethe percent calculation, this value can be any value, including zero.
- Based on your state's tax requirements, the coupon can be designated toreduce the sales tax or not reduce it. The coupon's tax effect is onthe order total, not on individual products. For example, in some states, a store coupon reduces the cumulative value of products purchased before the sales tax is applied, hence you would want it to reduce tax. The exception to doingthis is if your products are likely to be non-taxable, making a coupon reduce tax could result in a negative tax calculation. Another type coupon might be the manufacturer coupon. In some states, manufacturer coupons do not decrease the tax liability. You should determine your state's tax requirements before adding coupons to your store.
- Coupons can either be used:
- multiple times - The coupon can be used at every visit by any customer who shops at your store. This is usually used as a promo to customers,user lists, clubs, etc. They often have a short expiration date to limittheir use. A typical usage might be a special holiday sale, eg 10% offeverything in the store if used by a specified date. This would eliminatethe need for special price groups if the intent is that everybody who hasthe coupon code can use it. In the compiled version you can limit the number of times a multiple coupon is redeemed.
- only one time for each customer - The coupon can only be used for one visit per customer. When the same customer shops at your store a secondtime, if he/she uses the same coupon code, it will be rejected. This isprobably the most common coupon and is usually used in print ads or as a promo, eg. "$5.00 off on your next visit".
- only one time for a unique coupon code - The coupon can only be used once. Once any customer has used this code, it becomes unavailable for any other purchase. This is often used as a customer relations tool, e.g. "sorry for the inconvenience, please accept this coupon.....".
- Global or product related. You can restrict usage of a coupon in your store so that it can be used only if a specific product is ordered. You can list several product codes,any of which in the basket would make the coupon valid if the other requirements are met. Leaving the product code blank means that customers do not have to order a specific product as long as they meet the other requirements the store owner has specified. If you check the box to the left of the product code list, and are using the percentage discount, only those products in the code list will be used in the calculation using the qualifying products subtotal. If you do not check the box, the percentage discount will be applied against the order total. Youcan use a wildcard for the product list, e.g. 1AA* would make all productsbeginning with 1AA eligible for the coupon discount.
- Use instant coupons on the individual product pages and for specific products. These coupons are redeemed at the product page and instantly appear in the basket as a line item discount related to a specific product. Unlike the global checkout coupons, customers can redeem multiple instant coupons in a single order. From a marketing standpoint this gives the merchant the opportunity to offer a promo code atthe product level which gives an impending event (expiration of the promo)to encourage sales while not lowering the value of the product with an overtprice discount.
- You can restrict the coupon usage down to the attribute level. For example, you can limit the coupon to product codes beginning with 1AA and the attribute "Version" with the specific option value of "4.5". The format for the input would be 1AA*~Version~4.5|
- If you precede the product list with a - (minus) character,the coupon will be excluded from use with those products.
- You can limit the coupon to be used only if the customer is in a specific zone. You can use ONE of six possible zone limitations for each coupon (ship to: country, state or zip; bill to: country, state or zip).
- Appropriate error messages are displayed when coupons don't meet theusage criteria established by the store owner. When the shopper entersa coupon code that is not valid based on the criteria you establish, he/she will see an error message just below the coupon codeinput when the page is re-displayed.
- In admin, the coupons can be easily displayed and edited. The couponsare displayed in a table format with configurable number of coupons per page displayed. The entire coupon database is searchable by coupon code or beginning portion of the coupon code.
- Expired coupons can be removed from the database (to cut down on disk usage) one at a time or in mass. In admin, you can either put a checkin the remove column and select update or select purge expired coupons, then select update.
- A historical database, which can be imported and analyzed in database orspreadsheet software, is maintained on all coupons used. The couponuz.dbfcan be FTPd to your PC for further analysis in MS Access, MS Excel, or other data management software. This could be useful in determining which coupons bring you the most activity. The number of uses for each coupon is also displayed in the admin table.
- The coupon usage report module can provide historical data within your admin. You can summarize or list each coupon used for a specific time period. You can also restrict the output to a specific coupon code or a string of characters in a coupon code. This latter is useful when you have assigneda series of coupons to an affiliate or advertising campaign. You can determine how much business was brought in with the coupons from various sources.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed. Price: $45.00 Upgrade Cost: $0
Upgrade Terms (If Any): N/A Compatibility: N/A Versions:
5.x+ Other Module Compatibility: N/A From: Coupon Modules
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Manage coupon addition and redemption functions within a Miva Merchant 2.2x, 3.x or 4.x storefront with this plugin module. License is for ONE mall. Within that single mall, it can be
used in multiple stores without additional license.
Features: (some features are only in the compiled version)
- Configurable prompt
- Configurable action
- Configurable redemption
- Configurable coupon rejection messages
- OpenTokens for use in OpenObjects
- Searchable coupon database with pagination
- Easy view admin for coupon content and historical usage
- Coupon codes can be individually assigned
- Import coupon codes from flat file in bulk
- Autogenerate coupon codes with token
- Assign coupon code as a series for affiliate purposes
- Global scope or for specific products
- Checkout coupons one per order
- Instant coupons on product pages, multiple per order
- Fixed amount or percentage of eligible products discounting
- Specific product eligibility can be scoped to the attribute level
- Minimum order level for redemption
- Establish expiration dates
- Line item display in basket after redemption
- Single use coupons
- One per customer coupons
- Multiuse coupons (can be limited)
- Free shipping coupons
- Limit the country, state or zip a coupon can be used for
- Combination of free shipping and order discount (% or fixed) coupon
- Easy deletion of expired coupons
- Coupon report identifies coupon usage
Feature Details. You can add coupons through the standard Miva Merchant admin interface and include usage criteria.
- An unlimited number of coupons can be assigned to the store and each identified with a coupon code. Once you have added the module to the store, you can add coupons in the Order Fulfillment section of the admin interface. When you select the Add icon, you will have several input fields to fill in. You must enter a unique code for your coupon. This is the code that you will give to customers so they can shop and redeem the coupon (one per order). It can be any combination of letters and/or numbers.
The compiled version has a coupon generation function. You can embed a token in your welcome email or notification emails generated with our
Mail Manager module. A unique coupon code will be created and is based on the coupon template you designate. You can have an unlimited number of templates and an unlimited number of coupons copied from them. If you are not using our Mail Manager, you can still activate the generator by placing the token in the invoice header if you are using the OpenUI.
If you have a lot of coupons you want to load into the system quickly, the compiled version has a coupon import from flat file module
- An optional expiration date can be included which will prevent its use if the date has passed. Enter it in the year, month, day format, eg. 20000724 would be July 24, 2000. If you leave this field blank the coupon will never expire. However, you can still delete it manually through the admin interface.
- A fixed value OR percentage discount off the order total is assigned to each coupon. The default is fixed value/price,
eg $5.00 off the order total. If you put the % sign in the next input field AFTER the value field, it will calculate the coupon value based on the assigned percent of the order total. The %, if used, is entered in the separate field to the right for that purpose. If left blank, the calculation will be based on the fixed value of the coupon. See the note below about restricting discount calculations to specific products instead of the order total. A maximum redemption value can be assigned to each coupon in Merchant 4.x.
If you enter the letter S in the field to the right, the
coupon will be used to allow free shipping (compiled version only) for the entire order. Other criteria for the coupon must be met, e.g. minimum order amount, eligible products, etc.
- Optionally, a coupon can be allowed only when an order total reaches a specific amount. For example, you can give a 10% discount when the order total reaches $200 as an incentive or promo. In all cases where a raw value is used, you must make this value equal to or greater than the value of the coupon. If you use the percent calculation, this value can be any value, including zero.
- Based on your state's tax requirements, the coupon can be designated to reduce the sales tax or not reduce it. The coupon's tax effect is on the order total, not on individual products. For example, in some states, a store coupon reduces the cumulative value of products purchased before the sales tax is applied, hence you would want it to reduce tax. The exception to doing this is if your products are likely to be non-taxable, making a coupon reduce tax could result in a negative tax calculation. Another type coupon might be the manufacturer coupon. In some states, manufacturer coupons do not decrease the tax liability. You should determine your state's tax requirements before adding coupons to your store.
- Coupons can either be used:
- multiple times - The coupon can be used at every visit by any customer who shops at your store. This is usually used as a promo to customers, user lists, clubs, etc. They often have a short expiration date to limit their use. A typical usage might be a special holiday sale, eg 10% off everything in the store if used by a specified date. This would eliminate the need for special price groups if the intent is that everybody who has the coupon code can use it.
- only one time for each customer - The coupon can only be used for one visit per customer. When the same customer shops at your store a second time, if he/she uses the same coupon code, it will be rejected. This is probably the most common coupon and is usually used in print ads or as a promo, eg. "$5.00 off on your next visit".
- only one time for a unique coupon code - The coupon can only be used once. Once any customer has used this code, it becomes unavailable for any other purchase. This is often used as a customer relations tool, eg "sorry for the inconvenience, please accept this coupon.....".
- You can restrict usage of a coupon in your store so that it can be used only if a specific product code is ordered. You can list several product codes, any of which in the basket would make the coupon valid if the other requirements are met. Leaving the product code blank means that customers do not have to order a specific product as long as they meet the other requirements the store owner has specified. If you check the box to the left of the product code list AND are using the percentage discount, only those products in the code list will be used in the calculation using the qualifying products subtotal. If you do not check the box, the percentage discount will be applied against the order total. In Merchant 4.0, you can use a wildcard for the product list, e.g. 1AA* would make all products beginning with 1AA eligible for the coupon discount.
New in the compiled version of the coupon module is the ability to restrict the coupon usage down to the attribute level. For example, you can limit the coupon to product codes beginning with 1AA and the attribute "Version" with the option of "4.5". The
format for the input would be 1AA*~Version~4.5|
Alternatively, if you precede the product list with a - (minus) character, the coupon will be excluded from use with those product codes. You canNOT specify it to the attribute level like the include above. (compiled version only)
- Appropriate error messages are displayed when coupons don't meet the usage criteria established by the store owner. When the shopper enters a coupon code at checkout that is not valid based on the criteria you establish, he/she will see an error message just below the coupon code input when the checkout form is re-displayed. One coupon can be redeemed per order on the checkout page.
- In admin, the coupons can be easily displayed and edited. The coupons are displayed in a table format with configurable number of coupons per page displayed. The entire coupon database is searchable by coupon code or portion of the coupon code.
- Expired coupons can be removed from the database (to cut down on disk usage) one at a time or in mass. In admin, you can either put a check in the remove column and select update or select purge expired coupons, then select update.
- A historical database, which can be imported and analyzed in database or spreadsheet software, is maintained on all coupons used. The couponuz.dbf can be FTPd to your PC for further analysis in MS Access, MS Excel, or other data management software. This could be useful in determining which coupons bring you the most activity. The number of uses for each coupon is displayed in the admin table in Merchant 4.0
New in the compiled version is the coupon usage report. You can summarize or list each coupon used for a specific time period. You can also restrict the output to a specific coupon code or a string of characters in a coupon code. This latter is useful when you have assigned a series of coupons to an affiliate or advertising campaign. You can determine how much business was brought in with the coupons from various sources. The compiled version of this module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen. Since the tokens in this module conform to OpenToken functionality, they may be used in other template type screens.
MMUI and OpenUI compatible. If you are using MMUI, there are two required edits in the mmui.mv. If using MMUI in
a compiled version of Merchant (4.14 and newer), you will need to edit and recompile the mmui.mv (expensive proposition). Thus, with compiled Merchant, we recommend using OpenUI instead of the MMUI user interface. Price: $35 Upgrade Cost: $25
Upgrade Terms (If Any): N/A Compatibility: MMUI/OpenUI Versions:
2.x, 3.x, 4.x, 4.14-4.16x (Available Compiled) Other Module Compatibility: N/A From: Coupon Modules
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Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Order status updated in admin including tracking numbers and admin notes - Bulk update several orders' status with a single click - Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled - End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - EOD display of products sold summary reports - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Order status history can use default or store built template - Customers can view their invoice within current orders from the order status history or the link in the confirmation email - Customers can view their order status and shipping tracking by entering their order number and email - Customers can have one click re-order from invoices in the current orders - Auto-assign customer membership to price groups based on their order total history
Feature Details. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.
The membership system allows you to automatically include customers into price groups when they log into your store and is based on their prior purchase history. You set up your price groups as you would any price groups and assign the applicable products to those groups. Then you specify a trigger level required for the customer to be a member of each group. You can insert tokens into the applicable screens, e.g. customer edit, welcome back returning and new customers. Then when they log in, the token runs the order history for the status codes you specify (e.g. F for filled), sums the totals, and checks to see if they meet a membership level. If they do, they are inserted into the highest qualified price group.
In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with the built in internal inventory management (IM) system to improve the overall IM usability.
In the administrative interface:- Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
- Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
- Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
- Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
- Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
- Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
- Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).
From the customer account record:- Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
- Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
- Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
- Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include: - Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
- Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
- Follow-on Contact - generate after sales communication at pre-determined points of time in the future
- Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.Price: $40.00 Upgrade Cost: $0
Upgrade Terms (If Any): N/A Compatibility: N/A Versions:
5.x+ Other Module Compatibility: N/A From: Order Status Modules
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Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice.
Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Immediately visible when you log into admin is the number of pending orders - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can have one click re-order from invoices in the current orders Feature Details.
Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below. In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with this internal inventory management (IM) system to improve the overall IM usability.
In the administrative interface:
- Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
- Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
- Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
- Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
- Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
- Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
- Display the number of status = "pending" orders in the main admin screen, Store Notifications section, so pending orders are immediately visible when you log into admin. A convenient popup shows order numbers and dollar total of each.
- Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).
From the customer account record:
- Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
- Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
- Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
- Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
- Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
- Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
- Follow-on Contact - generate after sales communication at pre-determined points of time in the future
- Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails
OpenUI required. This module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen. Price: $40 Upgrade Cost: $0
Upgrade Terms (If Any): N/A Compatibility: OpenUI Versions:
4.14-4.16x (Available Compiled) Other Module Compatibility: N/A From: Order Status Modules
Relevance: 25.34%%  Rating: (0.00) Votes: (0) Hits: (1936) Reviews: Rate It - Review It - Modify It - Report It Bookmark Customer and Product Administration
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Mail Order Manager for MIVA Merchants Order Processing Made Easy for MIVA Merchant
No matter how great your MIVA Merchant ecommerce site is at collecting orders, you still need to manage the orders processing, inventory, accounting, customer database, marketing, reporting and so much more to make sure your customers are happy and your business grows. And, while that's a long list of tasks, doing it all well results in a operational efficiencies that keep your business thriving and profitable.
Trying to "piece together" a total solution for all these jobs with a mix of "off-the-shelf" general accounting, contact management, mailing, inventory or simple database programs, can be expensive and simply does not work because you lack true integration and streamlined processes. As thousands of successful ecommerce, mail order and catalog merchants already know, when it comes to the everyday tasks associated with order management, M.O.M. is simply the best tool available.
Together M.O.M. & MIVA Merchant offer a complete, cost-effective and scalable solution for your entire business and integration is precisely what makes the M.O.M. and MIVA Merchant solution so awesomely powerful! Import your MIVA Merchant orders directly into M.O.M. and let M.O.M. do the rest. 
Everything you need to know about a customer from one, centralized, user-friendly screen FEATURE SUMMARY
Order Entry & Processing - MIVA Merchant order import
- Phone, mail, and web orders
- Order search by order or customer information
- Batch and 'real time' credit card & echeck processing
- Pick/pack paperwork with scan & pack control
- Import from order taking services and the web
- Order export to fulfillment companies
- Quotations
- Return authorizations
- Gift order management
Customer Management - Multiple Criteria Customer search
- Information and catalog requests
- Phone contact and call scheduling
- Online display for contacts, accounts, previous orders, previous purchases
- Built-in form letter writer including MS Word® interface
- MS Outlook® interface for e-mail correspondence
- Symantec WinFax® interface for fax correspondence
- Customizable customer information fields
- RFM analysis
- Points/rewards programs
- Customer relationship management
Inventory Management - Unlimited selling prices
- Unlimited purchasing levels
- Automatic PO generation
- Drop-ship processing
- Composite (kit) items
- Continuity programs
- Subscriptions
- Serialized inventory items
- Size/color matrices
- Discontinued items
- Service items
- Online product information
- Cross-sell/up-sell/substitutes
- Bin and warehouse management
Shipping - Unlimited shipping methods
- Rates/zones for UPS®, FedEx®, DHL®, USPS® and others
- Customer shipping charges based on actual cost or in-house schedule
- Interfaces for UPS, USPS, DHL and others
Accounting - Query-based reporting
- Accounts receivable
- Aging & finance charges
- Accounts payable
- Check processing
- Calculation and reporting of sales tax
- G/L Interfaces to most popular third party applications
Sales and Marketing Analysis - Ad source and catalog
- Royalties & commissions
- Inventory reports
- Built-in graphing feature
- Reports preformatted for use with MS Excel
Internet Commerce
Best of all, you can start with the configuration of M.O.M. that is perfect for your business today and add more as your business grows and evolves. So take wait, take advantage of this exclusive MIVA CENTRAL offer today. Price: $1995 Upgrade Cost: $0
Upgrade Terms (If Any): N/A Compatibility: MMUI/OpenUI Versions:
4.x, 4.14-4.24x Other Module Compatibility: N/A From: Order Management Applications and Modules
Relevance: 25.18%%  Rating: (6.00) Votes: (1) Hits: (981) Reviews: Rate It - Review It - Modify It - Report It Bookmark Mail Order Manager M.O.M.
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This module allows you to export orders from your Miva Merchant store in a format that can be imported into Dydacomp Corporation's Mail Order Manager (M.O.M), an order processing/customer management/accounting suite. The module creates a file that includes all 89 fields expected by M.O.M. Discounted custom coding is available to configure the module for use with payment gateways not currently supported and for any other desired modifications. Presently the module supports Cardservices/Linkpoint and Simple Validation. Price: $125 Upgrade Cost: $75
Upgrade Terms (If Any): Upgrade Pre-Sept 15 $75 Post $0 Compatibility: MMUI/OpenUI Versions:
3.x, 4.x, 4.14-4.16x (Available Compiled) Other Module Compatibility: N/A From: Import Export Modules / Order Export Modules
Relevance: 24.22%%  Rating: (0.00) Votes: (0) Hits: (861) Reviews: Rate It - Review It - Modify It - Report It Bookmark Mail Order Manager Order Export
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[ Do you use Subscribe2 Standard Version? Prepare for Upgrade availability on Tuesday August 9th ]
Subscribe2 Pro takes the success and stability of Subscribe Standard, now a classic Miva Application and adds further features and benefits for the store owner wants to take their opt in mailing lists to the next level
Add MULTIPLE subscribeable mailing lists to any website including Miva Merchant, including full integration to Merchant checkout with the additional Subscribe Merchant integration packs.
| | Subscribe2 | Subscribe2 PRO
| | Number of Lists | 1 | Up to 6 | | HTML Emails | X | X | | Text Emails | X | X | | Multi-Part Text & HTML Emails | | X ( See Note ) | | Manual Subscribe Screen | X | X | | Form Maker to generate signup form for HTML pages | X | Yes - For Single or Multiple Lists | | Clone List Subscriptions to New List | | X | | See Recent Activity | X | X | | Bulk Add, Remove or Invite | X | Yes - To Multiple Lists! | | Export Subscribers | X | X | | Backup / Restore | X | X | | Send Welcome Email | X | Yes - Configurable for Each List | | Send Same Mailing to Multiple Lists | | Yes - With No Dupilcates | | Customize Information Messages | Some | Full | | Double Opt In Lists | X | Yes - Streamlined so each customer need only double opt in once regardless of the number of lists they subscribe to. |
Just point people to your customized signup page or add a few lines of code to any HTML or Store header or footer. Purchase the Subscribe Merchant integration pack to include an option to subscribe during Checkout from your Miva Merchant store by either a checkbox ( OpenUI stores ) or a Popup ( any store ).
Keep your visitors and customers coming back!Endless uses include:
- Monthly Newsletters - What's New - Joke or Pic of the Day - Product Update - Special Promotions
and much more. Subscribe2 takes care of building, confirming and managing your contacts.
Now you can keep them coming back at different times of the month.. perhaps once for the newsletter, and every week if they also subscribe to a weekly update list.
If your customers aren't REPEAT customers then you are losing hits, money, or BOTH!
If they've been to your site once and had fun browsing, or ordered products, then there is a GREAT chance that they'll want to know when you have special offers, new information or just new stuff for them to see!
Subscribe2 PRO is the answer to your problems...
You can be up and running in less than one hour with the default settings which offer an attractive set of screens allowing your customers to:
supply their name and email address to subscribe optionally ( recommended for adult content ) respond to an automatic email which verifies the address they have given is valid
That doesn't mean that you have to stick with the defaults if you don't want to.... you can customize these pages to look however you like.
What the customer sees is, however, only the start. When you fire up the Subscribe2 Administrators System you'll KNOW we mean business!
Clear, professional and VERY useable..
The Outbox is one of the things which makes Subscribe2 unique. It works just like your email software AND it will happily run in the background sending mail while you prepare more mailings! A visual progress bar gives you a quick visual reference of how your batch is doing and before you know it you'll be all done.
New in Subscribe2
HTML emailsEasy Bulk Add, Remove and Invite SubscribersEasy Search and Browse SystemFiltered Send on email address / domainWelcome EmailsBuilt in Admin Password ProtectionScreen based Settings ( yeah! )Easy Subscribe1 import built into setupFaster! New in Subscribe2 Pro
Multiple List SupportMultipart Email SupportMore customizable content, eg the Unsubscribe Link Text.Send mailings to multiple lists without duplicate emails to subscribers who are on more than one.Independent Welcome Emails for each list
*Note about Multipart Emails. I'm sure you have better things to do with your time than create two versions of your HTML mailings.. we've thought of that. Customers who can only read TEXT emails will see a simple email, which includes a link taking them to your website, where an online viewer will allow them to view the HTML email online - just as other customers see it - including their personalizations and unsubscribe link.
The most powerful, flexible and easy to use Subscribers Mailing list system that can integrate into ANY site running on a Miva enable server - with more functionality and flexibility built in than you can ever imagine!
Installation ProceedurePurchase and Download Subscribe2.zipUnzip to your PC or Mac creating the structure /subscribe2/Upload this entire directory structure to your server to the location, yourdomain.com/subscribe2/Run http://www.yourdomain.com/subscribe2/setup.mvCrank up the admin center, at http://www.yourdomain.com/subscribe2/admin.mvc
Subscribe2 needs to be uploaded to your server using an FTP utility or similar. If you do not want to deal with this step, please choose Developer Install$149.95 is a special opening price. Price will increase soon. Price: $149.95 Upgrade Cost: $0
Upgrade Terms (If Any): N/A Compatibility: MMUI/OpenUI Versions:
4.14-4.24x Other Module Compatibility: N/A From: E Newsletter Modules
Relevance: 23.73%%  Rating: (0.00) Votes: (0) Hits: (785) Reviews: Rate It - Review It - Modify It - Report It Bookmark Subscribe2 PRO - Multiple Opt In Mailing List Manager
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Implement customer product ratings and reviews within Miva Merchant. The module license is for ONE mall. Within that single mall, it can be used in multiple stores |
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