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Miva Merchant Modules » Searching For 'inventory manager'

Found 111 Modules or Applications that might fit the bill

Use caution when considering any modules from modStop. Their support has been reported by umpteen Miva Merchant users as suspect and worse. Some of their modules are simple and shouldn't require support. Please contact us with any questions concerning them or their modules.

1 Inventory Manager Viking Coders / Miva Central

    A robust inventory tracking module that provides you with the ability to track inventory down to the option level (combination of options actually; large red, large green, etc.).

    Unlike the stock Merchant inventory feature, this module lets you define as many inventory notification "levels" as you want each with it's own inventory cut-off. For each level you can configure emails to be sent as well as determine what action, if any, is to be taken when the product's inventory reaches that level. You can configure the levels to take no action, prevent the sale of the product, or prevent the display of the product (by making the product inactive). So you could have a level for "low inventory" and assign a cut-off of say 3 items to it and that notification level will be triggered and send you an email notifying you that inventory is getting low. You could also specify a second level of "out of stock" and assign a cut-off of 0 items to it. When the inventory reaches the cut-off for "low inventory" it will send out emails as configured for that level and prevent further sales of the module.

    The inventory count is adjusted as the customer adds the product to their basket. However, the module doesn't wait until you delete expired baskets to retrieve inventory. It can be configured to dynamically sweep the inventory of expired baskets back into stock. It sweeps every time the product is displayed so no inventory "lingers" in expired baskets. It can also be done from within the module's admin and the inventory display on the individual product's "Inventory Manager" page shows you how many of the product are currently in "unexpired" baskets (the expired baskets already having been cleaned of inventory before the count is displayed).

    The module will let you track inventory for any combination of attributes and options that a product might have (you can even track inventory for "checkbox" type attributes; I don't know why anyone would want to but I'm sure someone will eventually discover that they need to).

    In addition, instead of tracking inventory by "count", you can select to track a product in "simple" mode; e.g. you can assign a particular notification level to a product (eg. "in stock" or "out of stock") but the inventory count itself does not change. The inventory level stays the same until you change it in admin. The ability to track in simple mode is an option for each product/attribute. So you can track some of your items in "simple" mode while using the full capability of the module in tracking the inventory of others.

    The module has the ability to display the inventory and control the display on the products, category, search, and product listing pages. It also has tokens for use with our Template modules as well as the OpenUI.

The module's documentation can be read here


Note: This module requires ver. 3.9x or higher of the Miva Engine.

Price: $80 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: Versions: 4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

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2 NetPush Advanced Inventory NetPush / MvCool

The NetPush Advanced Inventory Module allows Miva Merchant store owners to track inventory within Miva Merchant all the way down to the attribute/option level. The module has numerous configuration settings that should allow the admin to display and track any simple or complex inventory configuration. Inventory levels are only adjusted at checkout time so there is no need to worry about old baskets causing inventory problems. The module comes with an import and export module that allows administrators to easily update inventory levels by using csv files.

We suggest using template modules like Viking Coder's Product Templates and Category Templates if you want better control of the look and feel of your pages with regards to inventory. This will allow you to use tokens for display. Otherwise, you will have to settle for built in hook point displays that are built into the module and are configurable through the administration area.

The Advanced Inventory Module will send email when stock goes below certain configurable low stock level and can disable products when stock goes below the out of stock level. Administrators can also customize every message shown to the user. Fine grain customizations are made easy because the module allows product level configuration settings the ability to override global inventory configuration settings. This allows Miva Merchant Administrators the ability to customize inventory configurations for every product, if he or she wishes.

Notes:

  • OpenUI Tokens
    This module can be used with OUI OpenTokens. To use the module with Viking Coders template modules, see the OpenToken instructions and examples in the documentation on the NetPush.com site.

  • Product Upsell
    This module does not show stock information on the product upsell screens at this time. Stock is still tracked in the basket and checkout, but no current stock level is shown on the upsell screens during checkout unless you are using alternatives like tokens in templates.

  • Basket Redirect and Error Message
    The user is automatically redirected to the basket screen if he or she adds items to the basket that makes the product go out of stock or if the product is already out of stock. The error message is shown above the basket screen using a hook point in the Open UI. The message is configurable in the admin area.

  • Checkout Screen Error
    If configuration is setup to do so, the module will block a user from checking out if their basket has an item that is out of stock. This message is shown automatically at the top of the screen. The message is configurable in the admin area.

  • Pipes ( | )
    Product codes, attribute codes, and option codes must not contain the pipe character. NetPush Advanced Inventory uses the pipe to delimit for lookups. Pipes in your codes will cause the module not to work correctly.

Requirements:

  • Open UI 4.723+
    This module requires that you have OpenUI installed in your store. The module uses hook points in the OpenUI. You must have OpenUI version 4.723 or higher if you plan to use the OpenToken functionality available in this module. Please see the OpenUIsite for information about latest versions and bug fixes.

  • Miva Empressa 3.96+
    This module requires that you have Miva Empressa 3.96 or higher. The module uses functionality that is only available in newer versions of the Empressa Engine. Miva regularly releases new versions of Miva Empressa and the Virtual Machine to add new functionality and fix bugs. If you are on an older version, consider contacting your hosting company. You can find the Miva Empressa version at the top left hand of your Store Administrator when you first login. It should show your Miva Merchant version and your Miva Empressa version.

  • Miva Merchant 2.x, 3.x, and 4.x
    This module should work with most versions of Miva Merchant. In order to use the deactivate product option, you must be on version 3.0+. All testing and development was done on versions 4.13+.

Global Configuration Screen

All inventory settings will use the global configuration settings found in the Miva Merchant Administration area under Stores > Your Store > System Extension Configuration > NetPush Advanced Inventory. One may override these settings for products (see product level settings below). Each product must also be manually turned on before tracking starts. See product settings below.

Configuration Settings

  • Use NetPush Inventory
    You must set this to "Yes" if you want the module to be turned on. If this is set to "No", the module will not do anything.
  • Amount considered out of stock
    Usually this would be 0, but it can be set to any number, including negative numbers. Once the stock level reaches this number, it will be considered out of stock.
  • Deactivate when product level is out of stock
    In Miva Merchant versions that support it, the module will turn the Active flag for a product to off, if the product reaches the out of stock level. This only works on the product level, not for the attribute/option level.
  • Allow purchase even after out of stock
    Turning this on will allow customers to purchase products even after they go below the out of stock level. This could be a backorder situation.
  • Automatically remove from basket
    When a user adds products to the basket, the products will be removed if it makes the inventory go below the out of stock level and the admin is not allowing purchases when products are out of stock. Please take note that this option could cause problems if other modules are installed that also act on the basket.
  • Send Low Inventory Notices
    Turn this on to receive email warnings when inventory goes below the low inventory level.
  • Amount considered low
    The level that is considered low. Use this setting to trigger emails that will warn you when inventory is hitting a low level.
  • Low Email To Address
    Set this to the email address of the person who should be receiving emails when stock is at a low level.
  • Low Email From Address
    Set this to the email address that should be set as the from address in low stock emails.
  • Low Email Subject
    The subject of the low stock email. This field has token replacement.*
  • Low Email Body
    This is the body of the low stock email. This field has token replacement.*
  • Automatically change stock levels
    Turn this on if you want the system to subtract stock when a user purchases. If this is set to "No", the system will not update stock levels.
  • Show out of stock messages
    Turn this on to show out of stock messages on the product page when stock goes below the out of stock level.
  • Show in stock messages
    Turn this on to show how much stock is left on the product page.

    Out of Stock Messages*

  • Product Level
    This message is shown to the user on the product page below the shipping weight.
  • Attribute Level - Checkbox
    This message is shown to the user on the product page next to a checkbox option.
  • Attribute Level - Radio Buttons
    This message is shown to the user on the product page next to each radio button option.
  • Attribute Level - Select Box
    This message is shown inside of the drop down on a select box. HTML should not be used here.

    In Stock Messages*

  • Product Level
    This message is shown to the user on the product page below the shipping weight.
  • Attribute Level - Checkbox
    This message is shown to the user on the product page next to a checkbox option.
  • Attribute Level - Radio Buttons
    This message is shown to the user on the product page next to each radio button option.
  • Attribute Level - Select Box
    This message is shown inside of the drop down on a select box. HTML should not be used here.

    Other Messages*

  • Out of Stock - Basket Line Marker
    This helps the user to see which products have gone out of stock when looking at the basket. A red asterisks may be a good indicator for the user.
  • Out of Stock - Basket
    This message is shown to the user above the basket when a product has gone out of stock when adding, updating, or looking at the basket. Products can go out of stock at anytime, even after a user adds it to their basket. This is because stock levels only change after checkout.
  • Out of Stock - Checkout
    This message is similar to the out of stock basket message. It is shown on the payment screen during checkout. This should be considered one final inventory check before allowing the user to purchase.

* Token Replacement
This module has a few built in tokens for messages that allow you to give yourself and the user more detailed information. Some of the tokens below can only be used on certain screens, or in emails.

%%stock%% - Displays the current stock level. (1,2,3)
%%basket_quantity%% - Displays the amount in the basket and is unlikely to be used. (1,2)
%%available%% - Displays the amount of stock left before hitting the out of stock level. (1,2,3)
%%oos_level%% - Displays the out of stock level. (1,2,3)
%%line_items%% - Displays a list of line items that are effected. (1,2)
%%product_id%% - Displays the product id. (1,2,3)
'%%product_code%% - Displays the product code. (1,2,3)
%%product_name%% - Displays the product name if available. (3)
%%attribute_code%% - Displays the attribute code, or None if the effected product is only being tracked at the product level. (1,2)
%%option_code%% - Displays the option code, or None if the affected product is only being tracked at the product level. (1,2)

1. Is used for the low stock email body and subject
2. Is used for the out of stock basket message and out of stock checkout message
3. Is used for the in stock and out of stock messages on the product pages.


Product Configuration Screen

All inventory settings will use the global configuration settings found in the Miva Merchant Administration area under Stores > Your Store > System Extension Configuration > NetPush Advanced Inventory. To override these settings at the product level, go to the product in the administration area and click on "NetPush Advanced Inventory". You will see the settings below.

Configuration Settings

  • Use NP Inventory on this Product
    You must set this to "Yes" if you want to track inventory on the product. You must manually set this to "Yes" for every product that you want to track. If this is not set to "Yes", no inventory tracking will take place. By default, no product is tracked.
  • Override Global Settings
    If this is set to "Yes" the configurations settings will be taken from the individual product screen instead of from the Global configuration settings found under under system extension configuration. If set to "No", the module will use the global settings from above when doing inventory for the product. The default is to use the global settings.
  • Amount considered out of stock
    Overrides same setting under Global Configuration.
  • Deactivate when product level is out of stock
    Overrides same setting under Global Configuration.
  • Allow purchase even after out of stock
    Overrides same setting under Global Configuration.
  • Automatically remove from basket
    Overrides same setting under Global Configuration.
  • Send Low Inventory Notices
    Overrides same setting under Global Configuration.
  • Amount considered low
    Overrides same setting under Global Configuration.
  • Low Email To Address
    Overrides same setting under Global Configuration.
  • Low Email From Address
    Overrides same setting under Global Configuration.
  • Low Email Subject
    Overrides same setting under Global Configuration.
  • Low Email Body
    Overrides same setting under Global Configuration.
  • Automatically change stock levels
    Overrides same setting under Global Configuration.
  • Show out of stock messages
    Overrides same setting under Global Configuration.
  • Show in stock messages
    Overrides same setting under Global Configuration.

    Out of Stock Messages*

  • Product Level
    Overrides same setting under Global Configuration.
  • Attribute Level - Checkbox
    Overrides same setting under Global Configuration.
  • Attribute Level - Radio Buttons
    Overrides same setting under Global Configuration.
  • Attribute Level - Select Box
    Overrides same setting under Global Configuration.

    In Stock Messages*

  • Product Level
    Overrides same setting under Global Configuration.
  • Attribute Level - Checkbox
    Overrides same setting under Global Configuration.
  • Attribute Level - Radio Buttons
    Overrides same setting under Global Configuration.
  • Attribute Level - Select Box
    Overrides same setting under Global Configuration.

    Other Messages*

  • Out of Stock - Basket Line Marker
    Overrides same setting under Global Configuration.
  • Out of Stock - Basket
    Overrides same setting under Global Configuration.
  • Out of Stock - Checkout
    Overrides same setting under Global Configuration.

Setting Product Inventory Levels

The administrator can set product inventory levels by going to the product page within the Miva Merchant admin area and clicking on NetPush Advanced Inventory. This is the same screen as the product level configuration. Product inventory levels are shown below the configuration area. To add new inventory, use the yellow add button. To edit inventory, click white add button next to the inventory entry.

The module checks inventory by looking at a unique combination of Product Code, Attribute Code, and Option Code. When entering stock levels, you enter the codes separated by a pipe. For example, shirt1|color|red, where shirt1 is the product code, color is the attribute code, and red is the option code. If you do not set an inventory level for an existing product attribute combination, no tracking is done. Setting a stock level of -9999 has the same effect.

Inventory at a product level
You may choose to only track inventory at a product level in combination with or not at an attribute level. To enter a stock level for a product, simply use prodcode||. This tells the system that you are tracking the product code, but not the attributes or options by leaving them blank. Using -9999 for a stock level will temporarily turn inventory tracking off.

Inventory at the attribute level (checkbox, select box, radio buttons)
Checkbox - prodcode|attrcode|(the last field should be left blank, as checkboxes have no options)
Select Box and Radio Buttons - prodcode|attrcode|optcodeAll 3 are required and must be unique, even if you are using attribute templates. If you are using normal templates in combination with attribute templates, make sure you do not give them duplicate code names.


Using Advanced Inventory with Template Modules and OpenTokens

The Advanced Inventory Module can be used with 3rd party template modules like the ones from Viking Coders by using Open UI tokens on product pages to display current inventory levels. Please note that token support has not been completely tested as of yet.

%module|npinventory|stock_level%
Returns the stock level for the product, attribute, option combination. To ensure that this works correctly, you should set g.NPI_Product_Code, g.NPI_Attribute_Code, and g.NPI_Option_Code to the current product code, attribute code, and option code. On a checkbox, make sure to set g.NPI_Option_Code = ''. On a product level, make sure to set the attribute and option variables to ''. After these globals are set, call the token. If the return value is -9999, the item is not being tracked.

%module|npinventory|stock_available%
Same as above but shows the amount available.

%module|npinventory|oos_level%
Same as above but shows the out of stock level.

%module|npinventory|stock_list%
This token will set a global variable that contains an array of structures. You must set g.NPI_Product_Code equal to the current product code before calling the token. This array contains all of the product code, attribute code, and option code combinations for a specific product. It also contains the available stock, out of stock level, and other information shown below. This token makes it easy to create a stock table using OpenUI tokens in Viking Coders templates or in a product header or footer. Code examples are available in the help pages on the NetPush.com site.
Array Structure:
g.NP_Inventory_StockList[i]:attribute_code - Attribute Code
g.NP_Inventory_StockList[i]:option_code - Option Code
g.NP_Inventory_StockList[i]:stock_level - Stock Level
g.NP_Inventory_StockList[i]:oos_level - Out of stock level
g.NP_Inventory_StockList[i]:available - Stock Level minus out of stock level
g.NP_Inventory_StockList[i]:allow_pur - Allow purchases even if out of stock from admin settings
g.NP_Inventory_StockList[i]:low_amount
- Low amount from admin settings
g.NP_Inventory_StockListLen - Variable that tells you how many items are in the array (represented by i above)

Price: $149 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions: 4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

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3 Order Manager Stone Edge / Miva Central

A complete system for managing your customers, orders, inventory, purchase orders and more! Designed and priced for small-to-medium size ecommerce stores.

The Stone Edge Order Manager will save you time with every order you ship. It is a feature-rich program that helps you manage your orders, your customers and your inventory. The Order Manager simplifies the entire fulfillment process. It brings your data in-house where you can manage it securely and conveniently on your own PC or LAN.

  • Includes Miva Merchant Module that lets you download and import your latest orders with one button click in the Order Manager.
  • New Features for Miva Merchant Users:

  • Download Inventory data from Miva Merchant into the Order Manager
  • Download Customer data from Miva Merchant into the Order Manager
  • Synchronize inventory quantity-on-hand data in either direction between Miva Merchant 4.x stores and the Order Manager
  • Real time inventory tracking with Miva Merchant 4.x stores! Whenever you sell, return, exchange or receive inventory in the Order Manager, the change in quantity-on-hand will be reflected in your Miva Merchant store within seconds!
  • Import and export inventory data in text files compatible with Phosphor Media's StoreMan program
  • Builds a searchable customer list.
  • Subtracts items sold from your inventory. Marks items as backordered when necessary.
  • Prints customizable pick lists and order summaries.
  • View Orders screen makes it easy to search for and review orders.
  • Quick and easy handling of backorders, returns, exchanges, adding or deleting line items, changing a SKU or quantity, etc.
  • Can convert products with order attributes (color, size, etc.) into "Sub SKUs" for inventory tracking of specific item sold.
  • Includes support for Authorize.Net and Verisign credit card processing. Capture payments that were pre-approved in your Web store. Process other sales, credits, voids, etc. with two or three clicks on our Virtual Credit Card Terminal.
  • Prints customizable Invoices, Packing Slips and Shipping Labels.
  • Automatic and manual emailing to customers and vendors. Includes powerful "email merge" system with user-definable mail merge templates and easy-to-use template editor.
  • Interfaces with UPS Online WorldShip, Fedex QuickShip, Postal Package Partner and other shipping programs.
  • Automates drop-ship purchase orders.
  • Creates re-stocking purchase orders. Supports barcode scanners for receiving inventory.
  • FIFO accounting system tracks value of inventory value.
  • Includes Manual Orders screen for entering orders that arrive by phone, fax, etc.
  • Includes Point-of-Sale screen for orders from walk-in customers. Supports barcode scanning.
  • Extensive report menu includes a wide variety of reports for accounting, inventory, sales management, etc.
  • Easy export of customer information for bulk-emailing. Includes powerful selection methods.
  • Many more features that have been requested by merchants like you since we introduced the Order Manager in 1999!
  • A fraction of the cost of Mail Order Manager (MOM), and better suited to small-to-medium merchants.
  • Buy with confidence - 30 day money-back policy.
At $995 the Order Manager is easily affordable for most Miva merchants. The price includes the Miva module that lets the Order Manager download orders directly from your store, and a license for up to 5 users at one location. If you own more then one Miva Merchant store, you can use one copy of the Order Manager to manage all of them.

The Order Manager is an open-source program written in Microsoft Access. It is designed for easy incorporation of custom reports. Most merchants will find that it has all the features they need to manage their on-line, phone, mail order and Point-of-Sale sales. For those merchants with special needs, Stone Edge also offers reasonably priced customization services.

Price: $995 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: MMUI/OpenUI Versions: 3.x, 4.x, 4.14-4.24x (Available Compiled)
Other Module Compatibility: N/A

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4 Static Catalog Generator Weiland / Emporium Plus

The StatCat module is both an admin module and a basket interface module. The primary purpose of StatCat is to generate static catalog pages (indexes and sub-pages) directly from your Miva Merchant products and category databases so that search engines will add your pages to their index. Presumably this will allow customers to find your store amongst the millions of web sites on the Internet. As such, the pages generated are basic html pages with links to sub-pages, basket page and individual product pages in your Miva Merchant system. Each page contains your store title, meta description, meta keywords, footers along with the products. Category pages also contain category headers and footers.

Although these are static html pages, they have direct links which allow customers to add the products to their basket which is maintained in your Miva Merchant shopping cart system. If you are using the CIM Inventory Manager or Miva Corp's new Inventory Manager (in Merchant 4.x), it will even check the stock level and return an out of stock message if stock level is depleted

** Caution: If you are using Merchant 4.0 and its Inventory Management system that deducts products from inventory when they are placed in the basket, you should select to NOT use the Add to Basket buttons if you have one-of-a-kind items. The reason for this is that some robots and other indexing software may even follow links which contain the ? and & characters. This could result in the stock level decrementing to zero and out-of-stock emails being sent. The products won't be removed from inventory completely, as they will be re-stocked when you run the Admin:Delete Expired Shopping Baskets. This undesirable situation does not exist in Merchant versions 2.x or 3.x. It is also not a problem in Merchant 4.x if your store does not use the Miva Corp Inventory Management or your product stock levels are not likely to be depleted with one or two passes of the indexing program.

The store owner determines which page the customer will go to when they select to add a product to the basket. They can be taken either to the basket for review or back to the static page they just selected from. Both processes are automatic and do not require Javascript or meta refresh routines. Either click through destination can be used on either of the sort options, store owner choice. In addition to the functionality of this module, it provides an excellent example of how to interface static pages with the Miva Merchant system with return to the correct static page.

Quick links on each sub-page allow the customer to return to the index or go straight to their basket for review and checkout.

Below the sub-pages the store owner can even generate individual product pages. These product pages contain the full sized image and description. If the store uses the Flexible Product Description module and the product record contains a Keyword field, those product specific keywords are added to the store's generic keywords which are already in all of the static pages.

The store owner can decide whether to display the price for each item on the static pages. Since these pages are static and cannot function interactively to determine customer price groups or discounts, the hide price routine has its place. However, if the store has no price groups and discounts are calculated on basket totals or discount coupons, the price listing is useful.

The static pages also have no way to restrict access. So if your store is one which does not allow certain products to be shown to all customers, then this module is not for you, unless you can place all of those restricted products in specific categories. In which case, you could then sort pages by category and simply delete those categories' pages.

This module is for Miva Merchant 2.x, 3.x and 4.x. It works with both the Miva Merchant look and feel (mmui.mv) and the OpenUI look and feel (oui.mv). If using the mmui.mv, there are two edits that need to be made to the mmui.mv file.

StatCat produces pages similar (mirror) to the layout in Miva Merchant with admin control. The following configuration settings are made within the standard Miva Merchant admin interface: Page title, home URL, optional title/store logo, title background color, title foreground color, category title header size, number of product columns on the category sort page, Meta description of the site, Meta keywords on the site, return action after adding a product to the basket, option to hide the prices, category column background color, category column foreground color, category column font, category column size, product background color in the category sorted pages, product foreground color in the category sorted pages, product font and size in the category sorted pages, optional display of thumbnail images in the category sorted pages, store front page welcome screen, search button input, product descriptions on category pages, and page footer.

Once generated, the index pages can be linked to your main home page. The catalog can be left in the directory it is generated in or copied to any web site (or multiple web sites) to increase search engine visibility. The links to images and back to your Merchant.mv store will work across servers. An example of this remote distribution can be seen at my Yahoo/Simplenet web site. The limitation to the remote distribution is that these remote static pages are one way, ie. placing a product in the basket will take the customer to the main Merchant.mv, but not back to the remote static page. They would then continue shopping in Merchant.mv. This limitation exists only if the static pages are not in their original catalog directory. If they are in the catalog directory on the local server with Merchant.mv, then return to the static pages is one of your options in admin.

The StatCat also has the ability to generate static pages which can be placed on a disk and used as a catalog which can be mailed or given out to potential customers. When using this option, links to your web site or the shopping cart are suppressed. An example of this type of catalog can be seen online. It has no links to the cart and the images are virtual to the static html pages.

When generating the catalog, the store owner has the option of restricting the html output to a list of specific categories. This is particularly useful when the store owner wants to place their static pages on remote servers which have specific themes in a mall environment. Some categories may "fit in" and some may not. This also might be useful if you want to create disks with only certain categories of products on them to be given to customers.

Note 1: StatCat uses the first letter of the product name to name the sub-pages. If you use illegal characters for the first letter of product names, you will not be able to generate the by-name catalog. An example would be the left bracket, as some might have put the font tag at the beginning of the product name. If that is the case, use the by-category catalog.

Note 2: If you have an excessively large products database, you will probably not be able to run StatCat on a server without timing out. However, you should be able to run it in MivaMia if you have a mirror of your store on your PC. You would then need to upload the static pages manually. This store of 600 products took about 5 seconds to generate the category pages.

Example static catalog pages

  • Sort by name
    • This example has the add to basket button disabled
    • This example contains StatCat generated individual product pages
  • Sort by category
    • Click through returns to the originating static page after addition (alternatively you can have it remain at the merchant.mv basket)
    • This example contains StatCat generated individual product pages

Several new features have been added to the compiled version; background image, functional navigation bar, "smart" metatags, extensive implementation of keyword and header and footer usage, product page names can be product code or name ending with html, inclusion of product links at the top or bottom listed as featured products or similar designation, include any fields in the products database on product pages (including modified structure), optionally hide subcategories on category pages as applicable, additional product page links such as "check availability or latest prices", and export to any directory within the store's path (creates directory if it does not exist). Discontinued (inactive) products can continue to have modified static pages generated so that search engine links remain viable, yet do not result in errors when linked to the store. Additionally, affiliate codes can be included with every link so that the static catalog pages can be given to affiliates who wish to mirror your catalog at their site. If you are using the OpenUI, StatCat adds "smart" metatags to your merchant.mv so that when the customers (and search engines) click from your static pages to your actual store, the pages will contain metatags related to category headers, product descriptions and product keywords (if used). It also reverses the title tag with the category and product screens so that the category or product name appear first, then the store name. If your store has our Volume Pricing module version (4.53 or higher) installed, StatCat can optionally include the volume price table on the static pages. When creating the static product pages, a flat file is created in the background which can be used for a data feed file for submission to FroogleTM. It contains the header and data for the basic file format.

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5 Wait List Manager Weiland / Miva Central

Customers can identify products that they would like to purchase but are currently out of stock. Once you place the product in stock, you can run the Send Email routine from the admin interface. It sends an unlimited number of notifications as one process, using Miva Engine functions to prevent timeout. Each waiting customer will receive an email telling them that the product is back in stock.

If you are using my Inventory Management (IM) module (version 2.x or 3.x) or Miva's Inventory Management (version 4.x), the wait list manager will automatically insert the Wait List link on the product page when the quantity is zero or less (version 2.x or 3.x) or out of stock (version 4.x configurable on a product by product basis). If you have modified your IM (version 2.x or 3.x) to allow ordering at less than zero to a specified lower amount, you can modify the Wait List Manager to account for that. In 4.x, this is determined by the global default or individual product's "out" setting. You can even block the automatic link insertion by including the product code in the blocking list through the admin interface. If you are not using an Inventory Management module, you can still use the Wait List Manager by manually inserting the link into the product description of products you want to "Wait List". In the case of "other" inventory management systems, you can insert the link into the code that those systems generate for out-of-stock messages.

When the customer clicks the Wait List link they are taken to a form to verify/enter their email address. If they are logged in, it inserts their email address for them. If not, they just type it in. The form also lists the number of other customers waiting for the item if that number is 5 or above (just to the right of the product name). This will give customers a sense of urgency when they receive the in-stock notification. When they add themselves to the list, you have the option (in admin) of sending them a thank you (for their interest) email. If you employ this option, it will also tell them their position on the Wait List. When products are in short supply, that may be something your customers would like to know. Also, if they are already on the Wait List, and sign up again, it will not duplicate their record, rather it will email them that they are already on the list and what their current position is on the list.

The admin configuration screen allows you to vary the name and/or image associated with this program so you aren't locked into the term "Wait List". You can also change the colors and fonts in the form along with the verbage in the form and notification email. You may even want to pass on a coupon code in the notification email for customers who have been waiting for a product.

When editing an individual product in admin, you can also display all of the Wait List records associated with that product. They can be deleted manually in this screen if you don't plan to restock the item. There is also a handy link for mailing them to verify their continued interest in the item. For those not using an Inventory Management, this is also the screen that allows you to use Wait List to notify customers when an item is re-stocked. The Inventory Override works with either no online inventory system or inventory systems from other 3rd party module providers. Naturally, it also works with mine (version 2.x and 3.x) and Miva's (version 4.x) inventory systems. You can even limit the notification in this screen to just some of the waiting customers. This is useful when you only receive a small number of the out-of-stock item and there are many more waiting for it. Since the entries are arranged in order, it is easy to give those on the waiting list the longest, the first shot at the newly re-stocked item.

You can quickly get a summary of all of the items on "Wait List" to provide you with a re-order, based on demand, tool.

When you Send Email, the module searches all products with a stock level (if using mine or Miva's Inventory Management systems) above zero and checks the product code against the Wait List database. Pending Wait List customers are notified of the re-stock of the product and their Wait List record is then deleted.

This module works with both the Miva Merchant and OpenUI look and feel user interfaces. Minor editing is required if you are not using the OpenUI.

To help the store owner identify needs quickly, an optional CC email can be sent when an item is wait listed.

In the compiled version, you can use this module with the standard MMUI, as mmui.mv edits are not required in Merchant versions 4.14 and newer.

New in the compiled version is an alternate template form for the customer to enter their name and email address. This template can be HTML customized to suit your look and feel. If you are not skilled at coding HTML, you can still use the default (built in) form which is customized with colors, fonts, etc with easy inputs in admin.

The compiled version of this module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen. Since the tokens in this module conform to OpenToken functionality, they may be used in other template type screens like those provided by Viking Coders. Place the wait list button on the Merchant pages so that it better fits your desired look.

Version 2.x, 3.x Available

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6 Mail Manager v5 Emporium Plus / Miva Central

The ultimate Miva Merchant autoresponder module - send specialized emails at the completion of the order. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant notification, customer confirmation, vendor specific notification, and even cell phone emails. It also can send welcome emails when a new customer account is created. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:
- Autoresponder - specialized emails at the completion of the order
- Merchant notification and customer confirmation
- Vendor and product specific templates
- Can limit sending based on a specific attribute/option code for a product
- Include coupons or promo codes when specific products ordered
- Optionally require an input to allow the email, e.g. a response from Addendum
- Easy to use checkbox configuration of vertical or horizontal layout emails
- Highly configurable free form template layout emails with embedded tokens
- HTML or text email formatting
- Archive flat file is created for each template, easily track sales activity
- Mail Manager Report module can display the flat file contents by time period or product
- Ship to, bill to and other email addresses for each template
- Send emails to your company's internal departments, e.g. shipping
- Emails to web enabled cell phones as abbreviated messages
- Open architecture so that other events can also trigger an automated response
- Can resend emails when the customer knows and enters their order number and email address
- Use render token to send an email from any pagein the store
- Send a welcome email before the order completes and optionally include a promo code, customer login and password
- Include 3rd party data with module tokens, e.g. Addendum responses
- Display shipping and payment invoice messages
- Create packing slip and label emails
- Ship to country address formatted according to the applicable country's postal recommendations
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon
- Restrict email to a specified list of countries, thus allowing for language specific emails

Feature Details.
In admin, you create one or more template emails. Eachtemplate can be different, i.e. what it displays, how the data is oriented on the screen/paper, and what product(s) triggers the autoresponder. Most responses are triggered by the product codes purchased. Some example uses:
  • Email to any of your drop-ship manufacturers listing the Ship To address and the products to be shipped if using real time creditcard authorization. The module will sort out which drop shippergets which emails, including listing the products to be shipped. Unlike some other vendors' drop ship notification modules, this one only includesthe products belonging to the associated drop shipper. Thus a drop shipper doesnot see the products being supplied to the customer by other drop shippers when the order contains multiple product sources. Youcan still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processingverified the charge, then forward to the drop shipper. This would savehand entering the order. In addition to the email, an archive flatfile is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
  • Email to Ship To or Bill To or both thanking them for a donation to your sponsored charity on your site.
  • Email to your shipping department listing Ship To addressand products ordered if using real time credit card authorization. Products section can be cut/folded to result in a shipping label with your company address included. If notusing real time authorization, use the pending mailbox technique similarto the drop shipper scenario above.
  • Email a promo coupon code if a customer purchases a specificproduct or from a list of products
  • Email service, warranty, shipping and contact information on specific products or product lines
  • Send an email to your cell phone's inbox when orders are placed in your store (requires a cell phone plan that assigns an email address to your phone).
  • You own a mall with multiple stores within the mall. Thosestore owners rent the stores from you for a percentage of their gross. Use mail manager as an audit tool to track theirsales. In addition to the autoresponse email, mail manager produces a flat file with order ID, date, product name, product code, quantity, price for each, and price extended. Periodically retrieve that flat file and import into a spreadsheetfor easy analysis.
  • The included Mail Manager Report module can display the contents of that flat file through admin. It can filter the report by specific timeperiods (daily, weekly, monthly) within reason. The limits of your PC or server may prevent very lengthy reports for excessively long time periods. It can also limit the report to only one product code. Since the templates canbe designed for each vendor, you can create individual vendor flat files with a corresponding report for each vendor.
  • Literally, you can have a different autoresponder for everyproduct in your store.

However, Mail Manager has a somewhat open architecture sothat other events can also trigger an automated response. For example:

  • Send a welcome email before the order completes, but afterthe customer completes the registration process (for those thatcreate an account)
  • Send a thank you for rating a product (using our Rate This system)along with a coupon code for taking the time to do so
  • You can use the ifvar script or var token in these "other event" emails. For example, generate a unique coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now.
  • Use a render token to send an email from any page in the store. For example, put it on the product page to send a specific email when a specific product's page is viewed by a customer who is logged in. The email goes to their password recovery address (but could be bill to or ship to address). If you want it sent to a hard coded address, e.g. yours to monitor traffic,you would put your email address in the 3rd parameter of the token. The uses of this feature are endless. Send a coupon to entice customers to buy when they visit specific product screens. Tell them about other products related to the one they just viewed.

As you can see, the uses of this Mail Manager are quite diverse. Some of the variable features configured through admin for each template are:

  • Show or hide any of the data elements
  • Orient your email either horizontally or vertically
  • There is also a free form template using an extensive list of tokens and mini-scripts to customize the emails that are sent at the time of order completion. They can vary from mimics of the standard merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell phone emails. The emails can be plain text or HTML formattedemails for better readability. You can change the fonts, colors,layout and even add images to your confirmation and notificationemails. If your shipping and payment modules are configured withinvoice notices, these can be included in the emails with a token. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create packing slip and label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template. In the free form template you canalso set the time so that it can be offset from the server time,thus display for a different time zone in each of your emails.
  • Customize your email and store's physical address
  • Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
  • List full or partial Ship To and/or Bill To address
  • Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
  • Restrict email to a specified list of countries, thus allowing for language specific emails
  • Resend order emails if the customer knows and enters the order number and email which match the actual order. The form for these two data elements can be placed anywhere you can edit the store user interface, e.g. headers, footers, welcome screen.
  • You can specify the product code and an attribute/option value that must also be met before the email will be sent. This is particularly useful when the emails are used for vendor notification. A certain product might bedrop shipped by two different vendors and the only difference is the selected attribute/option value.
  • Insert a "require" token that has to be met before the email will be allowed. As example,have a checkbox using Addendum to ask a customer if they want to be added to a list server (mailing list). Then if they check the box, the "yes" response is sent to Mail Manager. The Mail Manager can then generate a specifically formatted email to activate an email address at your list server, if you have one.
  • Write a different body for each of the email templates you add
  • List products and prices or just the products without prices
  • Link the email usage to one or more product codes or entire inventory with wildcard
  • No need to go to each product to link the email, a copy and paste froma flat text file will add hundreds instantly

I'd be surprised if you find that this capability exists anywhere in any mid-priced shopping cart system. Autoresponders that fill in the blanks are one thing, but this is a store owner, pre-planned autoresponse for a specific product. Within your store, you could have dozens of different responses (individual or grouped) or a wildcard response for all of the products. You can use itto make connections not directly related to sales, yetlinked to a specific sale.

  • Customer buys a kayak from your store. Tell them about the kayak camp 20 miles from your store and give them the 800number of the guy with the info about a big get together next month.
  • Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery inhopes of finding the needle in a haystack.

As you can see, this list could be endless. Targetted, intelligent autoresponders are designed to increase your store'sbusiness and decrease the amount of time employees spend on sendingout product specific, emails.

The pre-formed templates are easy to configure and do not require programming experience. For the more experienced, you also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents.

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7 Serious Fulfillment Module Viking Coders /

This bundle of fulfillment modules gives you an incredible range of powerful features for efficient, customer and store owner friendly order processing.

With this bundle, you get Vendor Manager, Phone Order Manager, Order Status Manager, Order Status Login, Inventory Manager.

Buying the bundle saves you more than $100.

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8 Mail Manager Weiland / Miva Central

The ultimate Miva Merchant autoresponder module - send specialized emails at the completion of the order. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant notification, customer confirmation and even vendor specific notification.

Features: (some features are only in the compiled version)
- Autoresponder - specialized emails at the completion of the order
- Merchant notification and customer confirmation
- Vendor and product specific templates
- Include coupons or promo codes when specific products ordered
- Easy to use checkbox configuration of vertical or horizontal layout emails
- Highly configurable free form template layout emails with embedded tokens
- HTML or text email formatting
- Archive flat file is created for each template, easily track sales activity
- Mail Manager Report module can display the flat file contents by time period or product
- Ship to, bill to and other email addresses for each template
- Send emails to your company's internal departments, e.g. shipping
- Emails to web enabled cell phones
- Open architecture so that other events can also trigger an automated response
- Send a welcome email before the order completes and include a promo code
- Include 3rd party data with tokens, e.g. Addendum responses
- Display shipping and payment invoice messages
- Create packing slip and label emails
- Ship to country address formatted according to the applicable country's postal recommendations
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon
- Restrict email to a specified list of countries, thus allowing for language specific emails
- MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used

In admin, you create one or more template emails. Each template can be different, i.e. what it displays, how the data is oriented on the screen/paper, and what product(s) triggers the autoresponder. Most responses are triggered by the product codes purchased. Some example uses:

  • Email to any of your drop-ship manufacturers listing the Ship To address and the products to be shipped if using real time credit card authorization. The module will sort out which drop shipper gets which emails, including listing the products to be shipped. You can still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processing verified the charge, then forward to the drop shipper. This would save hand entering the order. In addition to the email, an archive flat file is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
  • Email to Ship To or Bill To or both thanking them for a donation to your sponsored charity on your site.
  • Email to your shipping department listing Ship To address and products ordered if using real time credit card authorization. Products section can be torn/folded to result in a shipping label with your company address included. If not using real time authorization, use the pending mailbox technique similar to the drop shipper scenario above.
  • Email a promo coupon code if a customer purchases a specific product or from a list of products
  • Email service, warranty, shipping and contact information on specific products or product lines
  • Send an email to your cell phone's text messaging when orders are placed in your store (requires a cell phone plan that assigns an email address to your phone)
  • You own a mall with multiple stores within the mall. Those store owners rent the stores from you for a percentage of their gross. Use mail manager as an audit tool to track their sales. In addition to the autoresponse email, mail manager produces a flat file with order ID, date, product name, product code, quantity, price for each, and price extended. Periodically retrieve that flat file and import into a spreadsheet for easy analysis.
  • With compiled Merchant, the included Mail Manager Report module can display the contents of that flat file through admin. It can filter the report by specific time periods (daily, weekly, monthly) within reason. The limits of your PC or server may prevent very lengthy reports for excessively long time periods. It can also limit the report to only one product code. Since the templates can be designed for each vendor, you can create individual vendor flat files with a corresponding report for each vendor.
  • Literally, you can have a different autoresponder for every product in your store.

However, Mail Manager has a somewhat open architecture so that other events can also trigger an automated response. For example:

  • Send a welcome email before the order completes, but after the customer completes the registration process (for those that create an account)
  • Send a thank you for rating a product (using our Rate This system) along with a coupon code for taking the time to do so
  • Essentially any event in the mmui, oui or even another third party module can trigger an email which you write for the particular event
  • You can use the ifvar script or var token in these "other event" emails. For example, generate a unique coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now. If you don't have an account with us yet, sign up and you'll see how it works.

As you can see, the uses of this Mail Manager are quite diverse. Some of the variable features configured through admin for each template are:

  • Show or hide any of the data elements
  • Orient your email either horizontally or vertically
  • In the compiled version is a free form template using an extensive list of tokens and mini-scripts to customize the emails that are sent at the time of order completion. They can vary from mimics of the standard merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell phone emails. The emails can be plain text or HTML formatted emails for better readability. You can change the fonts, colors, layout and even add images to your confirmation and notification emails. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template.
  • Customize your email and store's physical address
  • Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
  • List full or partial Ship To and/or Bill To address
  • Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
  • Restrict email to a specified list of countries, thus allowing for language specific emails
  • Write a different body for each of the email templates you add
  • List products and prices or just the products without prices
  • Link to one or more product codes or entire inventory with wildcard
  • No need to go to each product to link the email, a copy and paste from a flat text file will add hundreds instantly

I'd be surprised if you find that this capability exists anywhere in any mid-priced shopping cart system. Autoresponders that fill in the blanks are one thing, but this is a store owner, pre-planned autoresponse for a specific product. Within your store, you could have dozens of different responses (individual or grouped) or a wildcard response for all of the products. You can use it to make connections not directly related to sales, yet linked to a specific sale.

  • Customer buys a kayak from your store. Tell them about the kayak camp 20 miles from your store and give them the 800 number of the guy with the info about a big get together next month.
  • Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery in hopes of finding the needle in a haystack.

As you can see, this list could be endless. Targetted, intelligent autoresponders are designed to increase your store's business and decrease the amount of time employees spend on sending out product specific, followup emails.

MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used. Thus, module conflict does not occur. The pre-formed templates are easy to configure and do not require programming experience. In the compiled version of Merchant (4.14 and newer), you also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents.

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9 Customer and Product Administration Weiland / Miva Central

Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice.

Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers
- Unlimited number of templates for the status change emails
- Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date
- EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order
- Run a Stock Level Report (SLR) to determine which items are nearing depletion
- Editable interface to change the inventory levels of all/any products in the SLR
- Export the SLR for mass editing/importing or to interface with your office backend
- Immediately visible when you log into admin is the number of pending orders
- Annotate progress updates from multiple departments within the order record
- Progress is visibile to other admin entities within your store at all times
- Customers can view their order status history including tracking links and product lists
- Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can have one click re-order from invoices in the current orders

Feature Details.

Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.

In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with this internal inventory management (IM) system to improve the overall IM usability.

In the administrative interface:

  • Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
  • Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
  • Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
  • Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
  • Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
  • Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
  • Display the number of status = "pending" orders in the main admin screen, Store Notifications section, so pending orders are immediately visible when you log into admin. A convenient popup shows order numbers and dollar total of each.
  • Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).

From the customer account record:

  • Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
  • Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
  • Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
  • Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.

Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:

  • Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
  • Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
  • Follow-on Contact - generate after sales communication at pre-determined points of time in the future
  • Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails

OpenUI required. This module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen.

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10 Mail Order Manager M.O.M. Dydacomp / Miva Central

Mail Order Manager for MIVA Merchants
Order Processing Made Easy for MIVA Merchant

No matter how great your MIVA Merchant ecommerce site is at collecting orders, you still need to manage the orders processing, inventory, accounting, customer database, marketing, reporting and so much more to make sure your customers are happy and your business grows. And, while that's a long list of tasks, doing it all well results in a operational efficiencies that keep your business thriving and profitable.

Trying to "piece together" a total solution for all these jobs with a mix of "off-the-shelf" general accounting, contact management, mailing, inventory or simple database programs, can be expensive and simply does not work because you lack true integration and streamlined processes. As thousands of successful ecommerce, mail order and catalog merchants already know, when it comes to the everyday tasks associated with order management, M.O.M. is simply the best tool available. 

Together M.O.M. & MIVA Merchant offer a complete, cost-effective and scalable solution for your entire business and integration is precisely what makes the M.O.M. and MIVA Merchant solution so awesomely powerful! Import your MIVA Merchant orders directly into M.O.M. and let M.O.M. do the rest.

Everything you need to know about a customer 
 from one, centralized, user-friendly screen

FEATURE SUMMARY

Order Entry & Processing

  • MIVA Merchant order import
  • Phone, mail, and web orders
  • Order search by order or customer information
  • Batch and 'real time' credit card & echeck processing
  • Pick/pack paperwork with scan & pack control
  • Import from order taking services and the web
  • Order export to fulfillment companies
  • Quotations
  • Return authorizations
  • Gift order management

Customer Management

  • Multiple Criteria Customer search
  • Information and catalog requests
  • Phone contact and call scheduling
  • Online display for contacts, accounts, previous orders, previous purchases
  • Built-in form letter writer including MS Word® interface
  • MS Outlook® interface for e-mail correspondence
  • Symantec WinFax® interface for fax correspondence
  • Customizable customer information fields
  • RFM analysis
  • Points/rewards programs
  • Customer relationship management

Inventory Management

  • Unlimited selling prices
  • Unlimited purchasing levels
  • Automatic PO generation
  • Drop-ship processing
  • Composite (kit) items
  • Continuity programs
  • Subscriptions
  • Serialized inventory items
  • Size/color matrices
  • Discontinued items
  • Service items
  • Online product information
  • Cross-sell/up-sell/substitutes
  • Bin and warehouse management

Shipping

  • Unlimited shipping methods
  • Rates/zones for UPS®, FedEx®, DHL®, USPS® and others
  • Customer shipping charges based on actual cost or in-house schedule
  • Interfaces for UPS, USPS, DHL and others

Accounting

  • Query-based reporting
  • Accounts receivable
  • Aging & finance charges
  • Accounts payable
  • Check processing
  • Calculation and reporting of sales tax
  • G/L Interfaces to most popular third party applications

Sales and Marketing Analysis 

  • Ad source and catalog
  • Royalties & commissions
  • Inventory reports
  • Built-in graphing feature
  • Reports preformatted for use with MS Excel
  • Internet Commerce

Best of all, you can start with the configuration of M.O.M. that is perfect for your business today and add more as your business grows and evolves. So take wait, take advantage of this exclusive MIVA CENTRAL offer today.

Price: $1995 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: MMUI/OpenUI Versions: 4.x, 4.14-4.24x
Other Module Compatibility: N/A

From: Order Management Applications and Modules
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11 Customer and Product Administration v5 Emporium Plus / Miva Central

Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers
- Unlimited number of templates for the status change emails
- Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date
- EOD display all records or just the records with a specific status
- EOD contains links to the order edit screen for easy viewing of an individual order
- EOD display of products sold summary reports
- Run a Stock Level Report (SLR) to determine which items are nearing depletion
- Editable interface to change the inventory levels of all/any products in the SLR
- Export the SLR for mass editing/importing or to interface with your office backend
- Annotate progress updates from multiple departments within the order record
- Progress is visibile to other admin entities within your store at all times
- Customers can view their order status history including tracking links and product lists
- Order status history can use default or store built template
- Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can view their order status and shipping tracking by entering their order number and email
- Customers can have one click re-order from invoices in the current orders
- Auto-assign customer membership to price groups based on their order total history

Feature Details.
Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.

The membership system allows you to automatically include customers into price groups when they log into your store and is based on their prior purchase history. You set up your price groups as you would any price groups and assign the applicable products to those groups. Then you specify a trigger level required for the customer to be a member of each group. You can insert tokens into the applicable screens, e.g. customer edit, welcome back returning and new customers. Then when they log in, the token runs the order history for the status codes you specify (e.g. F for filled), sums the totals, and checks to see if they meet a membership level. If they do, they are inserted into the highest qualified price group.

In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with the built in internal inventory management (IM) system to improve the overall IM usability.

In the administrative interface:
  • Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
  • Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
  • Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
  • Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
  • Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
  • Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
  • Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).


From the customer account record:
  • Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
  • Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
  • Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
  • Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.


Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
  • Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
  • Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
  • Follow-on Contact - generate after sales communication at pre-determined points of time in the future
  • Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails


The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

Price: $40.00 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: N/A Versions: 5.x+
Other Module Compatibility: N/A

From: Order Status Modules
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12 Wait List Manager v5 Emporium Plus / Miva Central

Customers can identify products that they would like to purchase but are currently out of stock. Once you place the product in stock, you can run the Send Email routine from the module admin interface. It sends an unlimited number of notifications as one process, using Miva Enginefunctions to prevent timeout. Each waiting customer will receive an email telling them that the product is back in stock in your Miva Merchant store. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

The module works with Miva's Inventory Management (version 5.x). The Wait List Manager will automatically insert the Wait List link on the product page when the quantity is out of stock. This is determined by the global defaultor individual product's "out" setting. You can even block the automatic link insertion by including the product code in the blocking list through the admin interface.

When the customer clicks the Wait List link they are taken to a form to verify/enter their email address. If they are logged in, it inserts their email address for them. If not, they just type it in. The form also lists the number of other customers waiting for the item if that number is 5 or above (just to the right of the product name). This will give customers a sense of urgency when they receive the in-stock notification. Whenthey add themselves to the list, you have the option (in admin)of sending them a thank you (for their interest) email. If you employ this option, it will also tell them their position on the Wait List. When products are in short supply, that maybe something your customers would like to know. Also, if theyare already on the Wait List, and sign up again, it will not duplicate their record, rather it will email them that they arealready on the list and what their current position is on the list.

The admin configuration screen allows you to vary the name and/or image associated with this program so you aren't locked into the term "Wait List". You can also change the colors and fonts in the form along with the verbage in the form and notification email. You may even want to pass on a coupon code in the notification email for customers who have been waiting for a product.

When editing an individual product in admin, you can also display all of the Wait List records associated with that product. They can be deleted manually in this screen if you don'tplan to restock the item. Thereis also a handy link for mailing them to verify their continuedinterest in the item. You can even limit the notification in this screen to just some of the waiting customers. This is useful when you only receive a small number of the out-of-stock item and there are many more waiting for it. Since the entriesare arranged in order, it is easy to give those on the waiting listthe longest, the first shot at the newly re-stocked item.

You can quickly get a summary of all of the items on "WaitList" to provide you with a re-order, based on demand, tool.

When you Send Email, the module searches all products with a stock level above zero and checks the product code against the Wait List database.Pending Wait List customers are notified of the re-stock of theproduct and their Wait List record is then deleted.

To help the store owner identify needs quickly, an optional CC email can be sent when an item is wait listed.

You will use render tokens in the Merchant 5page templates to insert the Wait List prompt.

There is an alternate template form for the customer to enter their name and email address. This template can be HTML customized to suit your look and feel. If you are not skilled at coding HTML, you can still use the default (built in) form which is customized with colors, fonts, etc with easy inputs in admin.

The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

Price: $27.50 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: N/A Versions: 5.x+
Other Module Compatibility: N/A

From: Coming Soon Wait List Modules
Relevance: 35.61%%

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13 Miva Merchant Tutorials Subscription Doubleplus New Media Marketing /

Take a look over the shoulder of a Miva Merchant professional as he takes you through every step, every module (almost), every function. Complete with "live" comments unedited, you'll learn while feeling like you're sitting next to a Miva Guru.

This tutorial subscription is different than all other Miva Merchant training methods because it is constantly updated, there are OpenUI and MMUI tutorials, as well as extensive tutorials on most popular third party modules, including offline products like Storeman. With the cooperation of third party developers, when a module is updated, or a new module is released, Merchant How To will create a new tutorial.

  • Setting Up Your First Miva Merchant Store
  • Getting Into Admin
  • Adding a Product
  • Adding a Category
  • Global Headers/Footers, etc.
  • Attribute Templates
  • Edit Store Admin Tour
  • Images
  • The Nav Bar
  • The Category Tree
  • Upselling
  • Related Products
  • Availability Groups
  • Price Groups
  • Managing Customers
  • Shipping Methods
  • Payment Methods
  • Order Processing
  • Basic Maintenance
  • Installing Modules
  • Downloading and Installing Miva Mia
  • Installing OpenUI
  • Updating OpenUI
  • OpenUI Tour
  • OpenTokens
  • Accounts/Login
  • Creating a Mini Basket
  • Adding a Second Store
  • Adding OpenUI to Second Store
Plus Third Party Modules and Software such as: