The CustCredit module allows you to offer store credit to your customer for returned items. The credit is tracked with the customer’s account and is automatically applied to the next purchase when the customer checks out, simplifying your returns process and minimizing credit card charges for refunds.
Key Benefits Include:
- Customer Store Credit page in the
Miva admin
- Storefront owner enters store
credit into customer’s account
- Optional area to track reason for
credit
- Refund credit displayed in Edit
Customer Account screen when
customer logs into storefront
- Refund automatically applied to
customer’s basket as he checks
out
- Refund amount available to customer
until it is depleted by purchases
Example Usage: A storefront that sells cakes and jelly
beans online accepts returns for jelly
beans that arrive stale at the customer’s
doorstep. It does not accept
returns for the cakes that it sells because
the cakes are baked and shipped
on the same day. They are never stale
since they get shipped over night.
(The storefront owner solved this problem
with the Copernicus Shipping SuperMod!)
Well, the storefront owner purchased a
batch of jelly beans from a discounted
wholesaler (whose name will not be
revealed here!) who sold him 200
pounds of stale jelly beans! The storefront
owner did not know that he was
sold stale jelly beans and now all of his
customers are receiving stale jelly
beans!! This is a storefront owner’s
nightmare!
The storefront owner wants to issue
store credit to his customers rather
than refund the money for the stale
jelly beans. He wants his customers to
be able to come back to his storefront
and place new orders that allow them
to access the store credit they received
as a result of the stale jelly beans.
Therefore, the storefront owner invests
in the Copernicus CustCredit module
and can customize his storefront to
offer store credit for returns.
Thus solving his returns problem.....if
only that wholesaler would take the
stale jelly beans back.......
SPECIFICATIONS & TECHNICAL NOTES
Please note this module requires OpenUI v.4.53 (uncompiled) with the Admin Extensions installed, or OpenUI v.4.71 (compiled).
When used alone, that is, without the Copernicus Returns Processing system, you must manually enter the credit information from your customers. When used in conjunction with our Returns Processing system, you can provide store credit automatically as a method of refunding your customer for a return.
[Product Manual]
[Marketing Brief]
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Create and add as many of your own storefront pages as you like. Add static HTML content pages/screens within your storefront to display information, such as policies, contact us, FAQ's, shipping info, etc. Each page created can individually control the screen code, title, content, show/hide category tree, and show/hide right column inside the module configuration. OpenTokens is fully supported to parse/display OUI tokens for the page and provide easy insertion/placement of additional storefront page links inside the storefront. OpenToken Compatible! Price: $29.95 Upgrade Cost: $14.95
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The Search Engine Tracker is a logging module that helps the storeowner understand and quantify a Search Engine marketing campaign or the current status of search engine positioning. Graphs and “sortable” reports make it easy for you to analyze the data being collected about your search engine campaigns. This module separately tracks click-throughs and buy-throughs so you can determine which search engines and paid listing sources are worth the investment.
Key Benefits
- Tracks “click-throughs” from all search engines you specify so that you can evaluate which search engines send you the most “click-throughs”
- Records search terms that were used to find the store
- Tracks “buy-throughs” (also knows as click-through conversions) from all search engines you specify so that you can evaluate which search engines send you the most “buy-throughs”
- Tracks keywords that generated the “click-through” and “buy-through” so that you can evaluate which keywords generate the most sales
- Tracks Pay-Per-Click source referrals through direct store entries.
- You determine which referrals that go into your Miva Merchant store that you want to track. You can track as many as you’d like. (Please see the usage documentation for an explanation of how to configure this option)
- Please note: there is no pass-through API for pay-source tracking. Your URLs provided to the pay-source are required to go directly into your Miva Merchant store
- Generate Reports for analysis:
- Monthly click-through and buy-through graph! At a glance you can see the total number of click-throughs or buy-throughs of each day in the month.
- Keyword Summary Report: this report lists the top keywords/phrases and tallies the number of click-throughs and buy-throughs associated with each keyword/phrase. You can sort this data by keyword/phrase.
- Engine/Referral Summary Report: this report lists the top referral search engines and tallies the number of click-throughs and buy-throughs coming from each of the top search engines.
- Raw Log display: You can view all of the data collected over time and also view the most recent click-throughs and buy-throughs.
*Note: Search engine click-throughs that do not go directly into your Merchant store (i.e. they first go through a non-Merchant page such as index.html) will not be tracked in these statistics as a click-through from a specific search engine unless you use the Pass-Through API. You can set up the JavaScript Pass Through API in your static HTML pages so the Search Engine Tracker will recognize and track all click-throughs, even if the customer first lands on a static HTML page when entering your site.
Example Usage
A storefront that sells cakes and jelly beans online has come to the conclusion that investing in Search Engine Optimization (SEO) is a wise investment of his marketing dollars. The storefront owner has decided to invest in increasing his rankings with the search engines by optimizing his site and has even decided he wants to pay for “paid source listings.” However, before he invests in SEO, he wants to make sure that he can track his investment. He wants to know how many Click-throughs and Buy-throughs he is getting from each search engine and he wants to know what key words are drawing in the highest amount of hits. And, since he’s decided to pay for clicks, he definitely wants to be able to track which of the sources are performing the best. Without this date, he’ll never know which of his SEO efforts are the most profitable for him and can’t analyze which ones to keep and which ones to drop.
The Solution: The storefront owner’s need for data to analyze his SEO investment is quickly solved with the Search Engine Tracker. This plug-in module to Miva Merchant allows the storefront owner to track Click-throughs and Buy-throughs in total, by search engine, by (storefront owner-defined) keyword and even allows him to track paid Click-throughs and Buy-throughs. The module graphs out total Click-throughs and Buy-throughs and gives the storefront owner the ability to sort through the data collected by search engine, keyword, and paid listings. And, just in case he wants to track a search engine that isn’t already included in the module, he can add all the search engines he wants to track! It’s a robust tool that gives the storefront owner all sorts of methods to slice and dice and view and analyze SEO data.
[Product Manual]
[Marketing Brief]
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The Copernicus CustReturn module provides your customers with the ability to request a product
return via your storefront. The return request can be processed in the Miva Merchant admin and
your customers can view the status of the return request.
Key Benefits Include:
- “Return Request” web page for
customers to request returns
- Optional configuration to allow
customer to explain reason for
return
- Merchant admin screen allows
storefront owner to approve or
disapprove request
- Auto-approval available based
on reason for return
- Results of approval posted in Return
Request web page for customer
to access. Customer must
have an account to be able to access
this information
- Approval/disapproval tracked in
Merchant admin
Example Usage:
A storefront that sells cakes and jelly
beans online accepts returns for jelly
beans that arrive stale at the customer’s
doorstep. It does not accept
returns for the cakes that it sells because
the cakes are baked and shipped
on the same day. They are never stale
since they get shipped over night.
(The storefront owner solved this problem
with the Copernicus Shipping SuperMod!)
Well, the storefront owner
purchased a batch of jelly beans from a
discounted wholesaler (whose name
will not be revealed here!) who sold
him 200 pounds of stale jelly beans!
Through his storefront, he wants to
accept requests for returns and he
wants to automatically approve all returns
due to “stale jelly beans.” He
installs the Copernicus CustReturn
module and immediately he is offering
his customers an easy way to handle
the stale jelly bean problem! He has a
standard returns request form for his
customers to fill out on his website. He
can decide whether to approve or decline
all other returns; but since he
knows about the stale jelly bean problem,
he has configured this return reason
for auto-approval. So he’s in complete
control of the process; yet, expediting
the returns for his customers
who have suffered from the stale jelly
bean shipment.
He also wants to offer store credit so
customers can order a new package of
fresh jelly beans. He’s installed the
CustCredit module to integrated the
returns and customer credit process for
his customers. His customers can
come back to his website to find out
about the approval of their return request
and purchase another package of
jelly beans using their customer credit.
SPECIFICATIONS & TECHNICAL NOTES
When using this module alone, that is,
without any other Copernicus products
from the Customer Service Suite, you
can receive return requests through
the return request screen and approve
or decline the requests through the
Merchant admin. When used with the
other Customer Service Suite modules
from Copernicus, it provides a robust
returns tracking system.
When used in conjunction with the
CustRMA module, you can accept returns
through your website, approve or
decline the return, attach an RMA
tracking number to the return and then
track all communication regarding all
aspects of the RMA through the Merchant
admin.
When used in conjunction with the
CustContact module, your customer
can submit a returns request through
your website in the return request
screen and that request is transferred
into the mini-help desk. All related
communication is tracked through the
Merchant admin.
When used in conjunction with the
CustCredit module, the store owner
can accept a request for a return
through the return request screen, approve or decline the request, and issue
a store credit for the items returned.
The Customer Service Suite of modules,
CustCredit, CustReturn, CustRMA
and CustContact can each be used
separately but are best when used together
as a comprehensive customer
service solution.
[Product Manual]
[Marketing Brief]
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Full control of the look of your storefront! This module provides you with control over the layout of your store's Storefront page (aka. the "welcome" page). It lets you directly configure the html used to display the "welcome" portion. Tokens can be used to display information for specific products. Tokens are also available to display products selected randomly from the entire store or only particular categories. Lists of products can be maintained and those products referred to in the template simply by their position in the list. This provides you with an easy way to change the products displayed simply by changing the product in the corresponding position in the list. Similarly, images can be uploaded and "stored" in lists and you can display those images (with or without a configurable link) simply by using a token which refers to the image's position in the list. Rankings of your most "viewed" and "purchased" products are maintained and the information from those products can be displayed by tokens which refer specifically to the position in the lists. So you can easily maintain lists of your "best sellers" or "most popular" products.
Note about compatibility with other modules: This module totally bypasses the portion of the OpenUI (or MMUI if you are using it) that displays the "welcome" portion of the store front page and is not compatible with any other module which modifies that portion of the page unless the developer of that module has specifically made their module compatible. This module provides for an easy-to-use manner for developers to provide tokens that can be used to insert their module's HTML into the pages. And these tokens can be registered in the module's admin interface (see here). Almost VikingCoders.com's modules are compatible with this module (ie. there are tokens that can be used to display their information on the store front page) or soon will be.
Another note about compatibility: This module is compatible with the OpenUI right out of the box. However, for it to be compatible with the MMUI requires a minor modification to the MMUI file (ie. mmui.mv). Go here for instructions on making that modification.
This module requires Empresa 3.9 or higherVersion 3.x Available Price: $44.95 Upgrade Cost: $14
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Compatibility: OpenUI Versions:
4.x, 4.14.x and Above (Available Compiled)
Other Module Compatibility: N/A From: Welcome Screen Storefront Modules
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The Upload File Attribute module allows you to collect file attachments from your customers. With this module, you can add an upload file attribute to individual products so the product can accept attachments from the customer. Your customers can then add attachments to their order when they select that product for purchase, and the store administrator can easily access the attachment in the Miva admin.
Key Benefits - Allow your customers to add attachments to products in their order
- Customers can add multiple attachments to the same product in the order
- Store Administrator controls the file type and file size permitted for upload
- Store Administrator can easily access the attached files through the Miva admin
Example UsageA storefront owner sells cakes online and wants to create a new product line. He wants to sell birthday cakes with a picture of the person celebrating their birthday on the cake. He has an artist on staff who can re-create a photo on a cake using icing! Now, he needs to allow customers to select the cake they want and let them upload a photo of the person celebrating his/her birthday.
Solution: The Upload File Attributes product allows the storefront owner to create attributes for products so customers can upload a file to add as an attachment to the product they are purchasing. The Upload File Attribute behaves as a standard attribute, so the storefront owner can even add an additional fee for the customized birthday cake to help him cover the cost of the artwork. The customer sees the name of the file they have uploaded in their basket as an attribute and on their invoice, so they can rest assured the upload succeeded. The storefront owner also sees the uploaded file as an attribute to the product on the order notification he receives, so he knows to look for the file in that order’s folder. The storefront owner has found his customers really like having customized cakes using their own photos and are keeping his artist very busy to keep up with their orders!
Product Requirements:
Miva Merchant: v4.00 - v4.13
- OpenUI: v4.9*
- Customized MMUI**
Miva Merchant: v4.14+
- MMUI+DynamicTemplates: 4.53
- OpenUI: v4.9+
*For uncompiled OpenUI stores, this module requires that the Admin Extensions of OpenUI are installed.
**Use of this module in an MMUI store without the DynamicTemplate Engine (which requires Miva Merchant 4.14+) is not supported. Copernicus does not supply MMUI modification instructions, though we can refer you to a Copernicus Customization Partner for professional assistance if you wish to have your MMUI custom modified. Please refer to the Feature Matrix in the product manual for further information.
For installation/upgrade services, please contact Copernicus
Try this product out for FREE on Miva Mia -- send a request to sales@cbstech.com for your free product distribution for use on Miva Mia. Be sure to let us know if you need an uncompiled or compiled version of the module. For more information about Miva Mia, available for FREE download from Miva Corporation, please visit: http://www.miva.com/products/mia/
[Marketing Brief] [Product Manual]Price: $149.95 Upgrade Cost: $74.95
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Market to your customers intelligently using the knowledge gained by their shopping habbits in your store! This is one of our "Smart Suite" of products. They intelligently track your shoppers thru your store and then automatically makes "Smart" decisions about the products and categories to recommend to them. This "Smart" module allows you to display categories and products on your StoreFront page, in a right-hand column (similar to the Category Tree). You can specify how many categories and products to display, and you can also optionally display the product thumbnail with each. Price: $69.96 Upgrade Cost: $34.95
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Compatibility: OpenUI Versions:
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Other Module Compatibility: N/A From: Welcome Screen Storefront Modules
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Create and display category listings with assigned products on your storefront. For example, create a "Featured Products" listing and/or a "New Products" listing. Create as many listings as you want and assign as many products to each listing as you want. Each listing uses a preset HTML layout that is created by you. Within your desired HTML you can select from many of the available tokens. Some of the tokens are:
ò %name% - Shows Product Name
ò %linked_name% - Shows Product Name Linked
ò %code% - Shows Product Code
ò %linked_code% - Shows Product Code Linked
ò %weight% - Shows Product Weight
ò %price% - Shows Product Price
ò %cost% - Shows Product Cost
ò %savings% - Shows Product Savings
ò %desc% - Shows Product Description
ò %short_desc% - Shows Short Product Description
ò %thumbnail% - Shows Product Thumbnail
ò %linked_thumbnail% - Shows Product Thumbnail Linked
ò %add2cart% - Shows Add 2 Cart Button
ò %add2cartI% - Shows Add 2 Cart Image
ò %buy1now% - Shows Buy 1 Now Button
ò %buy1nowI% - Shows Buy 1 Now Image
ò %url% - Open Product Link Tag Price: $35.95 Upgrade Cost: $20.95
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Compatibility: 17.95 Versions:
4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A From: Welcome Screen Storefront Modules
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The Order Attribute module allows you to collect additional information from your customers as they check out of your store. You can add standard Miva Merchant attributes (including extra fees!) to the Customer Account Screen. The collected information is available to your customer on his invoice and to you on the processed order. This is a great module for the gift-giving season as attributes for giftwrap and card text can be added to the checkout process.
Key Benefits:
- Add Miva Merchant Attributes to the Customer Account Screen
- All of the standard functionality of these Attributes are available to you including setting a price for an attribute
- Attributes are for the entire order rather than each product in the order
- Order Attribute Information is available to the customer and the storeowner
- Order Attributes chosen by the customer are viewed on the customer invoice
- Order Attributes chosen by the customer are viewed on the processed order
Example Usage:
A storefront owner sells cakes online and wants to allow his customers to send a gift message when they send a cake to a friend. He needs a way to collect the gift message for the order from the customer.
Solution: The Order Attribute module allows the storefront owner to create an attribute for the order as a whole, so he can collect extra information for the order such as a gift card message the customer would like to send to the person they are sending the cake to. The customer includes this additional information as they are checking out, and can see what they have submitted on their order invoice. The storefront owner can see the information provided by the customer on the merchant notification he receives for the order, and in the Open Orders section for that basket. The storefront owner has found his customers really like being able to include a gift message with their order and they are now regularly sending his cakes to their friends!
Please note that this module collects information for the order and does not provide these attributes for each item in the order.
For installation/upgrade services, please contact Copernicus.
[Marketing Brief] [Product Manual]
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Compatibility: OpenUI Versions:
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The CustContact module is a mini-help desk system specifically designed to work with your Miva Merchant storefront. It provides customers a “Contact Us” page that they can use to send you messages that are categorized, tracked and can be responded to – all through the Merchant admin. Customers can view the history of their communication with you and view any updates since they last logged on.
Key Benefits Include:
- Create a “Contact Us” page that serves as the communications hub for your customers.
- Set up header/footer
- Develop text displayed on page
- Configure look and feel
- Receive an email alert when new communication is added
- Configure who receives the email alerts
- The email can optionally include the body of the message
- Send an email to your customer when a new communication is added
- Use text and tokens in the header and footer of this email
- The email includes a link back to the Contact Us page for the customer to view the new communication
- The email can optionally include the body of the message using tokens
- Track the communication between you and your customer using the method the customer chooses
- Order number
- Customer name
- Customer Account ID
- Control the communications center internally
- Set permissions so that only certain employees can view tickets
- Reply to tickets from many sections of the admin including customer account and order
- Prioritize tickets
- Close tickets
Example Usage: A storefront that sells cakes and jelly
beans online has seen a surge in customer
communication and cannot keep
up with all of the requests. Unknowingly,
the storefront owner missed a
few questions that came in over the
holidays through his website. There
were three new customers who had
contacted him asking questions about
his cakes. Since he never answered
the questions that these new customers
were asking, he lost them as customers.
Now they buy jelly beans
from their local grocery store and ship
them through Mail Boxes etc. The
worst part of this story is that he didn’t
even know that he lost these new customers.
Then, the storefront owner learned
about the CustContact module from
Copernicus. He learned about a whole
new way to keep track of customer
communications. His customers and
potential new customers can log onto
his “Contact Us” page and he knows
every question and response. He’s
never been more confident of his ability
to keep track of his customer communications!
Please note this module requires Miva Merchant version 4.12 or higher, and OpenUI v.4.53 (uncompiled) with the Admin Extensions installed, or OpenUI v.4.71 (compiled).
[Product Manual]
[Marketing Brief]
Price: $99.95 Upgrade Cost: $49.95
Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions:
4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A From: Customer Management Support Modules
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TAKE ON THE WORLD OF E-COMMERCE You’ve found your niche. Now you need a professional online storefront. MIVA Small Business has the streamlined solution to launch your e-business simply, quickly and cost effectively. Put yourself on the fast track
MIVA Merchant™ Fast Track gives you the high performance and strong design you want, at a price you can afford. Many e-commerce packages promise simplicity, but ours delivers. With our intuitive, web-based administration and easy-to-use features, you can start selling online instantly. Specifically designed for new online businesses, Fast Track gives you: - Simple setup in five easy steps.
- Powerful design tools, with a choice of templates or a custom look.
- Advanced catalog, customer and order management systems.
- Integrated payment and shipping calculation.
- Robust marketing features.
MIVA’s world-class solution lets new online businesses blaze a path to success. Got 10 minutes? See our demo now »
 five steps to success In just five simple steps, your new online storefront will be up and running. MIVA Merchant Fast Track makes setup easy with an appealing and intuitive interface. Step 1: Build the Store - Begin laying the foundation for your online business.
- Change your fonts, colors, layout and more for a personal touch.
- Enter a few key settings, and you’re ready to go.
Step 2: Stock the Store - Create a substantial catalog with up to 100 products in five categories.
- Add eye-catching images and compelling descriptions to make the sale.
- Control your inventory and get automatic notifications when items are running low or out of stock.
Step 3: Set Up Business - In a few keystrokes, determine the sales tax rate for customers and specify your shipping options.
- Browse MIVACentral.com for optional plug-in shipping modules.
- Make payment easy and secure with PayPal™ or MIVA Payment™ for online credit card processing.
Step 4: Run the Store - Track your best sellers, revenues, orders and storefront traffic.
- Easily manage orders, process payments and handle customer accounts.
- Add a personal touch with specially configured order confirmation emails.
Step 4: Marketing - Upsell related products at checkout or create an affiliate program to drive revenue.
- Leverage the power and focus of cost-effective Pay-Per-Click advertising through MIVA Ad Center.
- Spread the word with popular integrated services such as search engine optimization and email marketing.
KEY FEATURES & BENEFITS MIVA Merchant Fast Track’s step-by-step administration panel makes it easy to create and manage a successful online business. Easy-to-Use Administration Tools With MIVA Merchant Fast Track, creating and managing your online storefront couldn’t be easier. With a secure log-in, access the intuitive, web-based admin interface from anywhere in the world. Our software walks you through five simple steps to build, stock, setup, run and market your store. Powerful Store Design Tools MIVA Merchant Fast Track provides easy-to-use controls to design your online store. Use the built-in store template, and modify or add pages to suit your specific business needs. Simple 'Point + Click' controls allow you to specify fonts, colors, button labels, navigation bar settings, product layouts, and more. MIVA Merchant Fast Track also provides access to the HEAD tag to assist in search engine optimization. Feel free to get creative. Version history tracking records and our version recall feature enable you to experiment with your look and create alternate versions, without risk. Catalog ManagementMIVA Merchant Fast Track lets you build a substantial catalog with up to 100 products in five categories. You can also quickly assign a product to multiple categories Enter product descriptions as plain text, or enhance them with HTML. Assign thumbnail and full-size images to make your products more enticing. Product attributes can be assigned to define product characteristics, with the ability to add additional prices or weight with each attribute option. Multiple attribute display types include drop-down boxes, radio buttons and text fields. Inventory Tracking and Product Merchandising Carefully manage your inventory and receive automatic notifications when an item is low or out of stock. Display customized messages telling your customers if an item is running low or how many are left. You can even hide out of stock products from your shoppers. With our highly effective upsale feature, suggest a product at checkout based on the order total, or on specific products in the order. Seal the deal with special discounts and drive revenues with minimum order amounts or quantities. If not met, your shoppers will be asked to add more to their basket. Order Processing and Customer Management MIVA Merchant Fast Track includes a detailed order management system. Monitor your new orders and process credit right from within the admin interface. To ensure secure transactions, encrypt sensitive payment details on each order. Your customer's payment information is locked with a secret password that you create to help prevent stolen data. Send confirming e-mail messages when customers place orders. You can also receive your own e-mail notifications when new orders are received. Notification emails can also be copied to a third party for drop-shipping or other uses. With the customer management system in MIVA Merchant Fast Track your customers can create accounts, providing easy access to their account details and addresses. Shipping Calculation and Payment Processing Keep things simple with built-in flat-rate shipping. Or visit MIVA Central to select plug-in shipping modules that offer a range of shipping options. MIVA Payment offers a convenient, one-stop solution for processing credit card payments. Tightly integrated into MIVA Merchant Fast Track, MIVA Payment features advanced fraud screening, an online Virtual Terminal, and order processing directly through the MIVA Merchant Fast Track administration interface for a complete credit card processing solution. You can also integrate PayPal into your shopping basket to accept credit cards, debit cards, bank transfers and PayPal account balances. Store Data Access Import your existing product and customer data directly into MIVA Merchant Fast Track for quicker setup of your online store. With the included import utilities, quickly set product inventory levels, assign products to categories, create new customer accounts, and more. To work with your store data offline, you can conveniently export your customers, products and affiliates with built-in export tools. All of your data is exported to a secure location on your website. Affiliate Programs and Marketing Services Drive traffic and sales with an affiliate program. Our built-in affiliate tracking system lets you reward your affiliate partners based on order traffic, customers referred, or both. The simple affiliate management system tracks their earnings and payouts. Meanwhile, your partners can monitor their earnings, retrieve store links and banners, and view your program agreement. MIVA also offers additional marketing services, which are available through the MIVA Merchant Fast Track admin interface: - Fully integrated, MIVA Ad Center offers online search advertising, powered by the MIVA Performance Marketing Network.
- Take advantage of MIVA Submit, a suite of search engine optimization and web presence enhancement tools.
- Coming soon, you will be able to work seamlessly with MIVA Mailer, our mailing list management and email distribution system.
Documentation and Support MIVA Merchant Fast Track links directly to our comprehensive online Help Center. Scan the detailed, easy-to-browse table of contents for quick answers. A glossary provides quick explanations of e-commerce terms. Our active MIVA Community Forums provide essential support for online businesses using MIVA Merchant Fast Track. This valuable resource lets you share ideas, build skills and get even more out of your e-commerce solution. Software developers and store designers create innovative new modules to extend the functionality of your store. These are available at MIVA Central, along with books, tutorials, and training from an array of knowledgeable providers. Finally, MIVA offers expert support and training. With MIVA Service Club, experienced professionals work with you on the phone or by e-mail to help you achieve e-commerce success. Price: $595.00 Upgrade Cost: $0
Upgrade Terms (If Any): N/A
Compatibility: N/A Versions:
5.x+
Other Module Compatibility: N/A From: Miva Merchant Licenses
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The Search Friendly Links module replaces the links in the category tree and category pages of Miva Merchant with “short links” that are more search engine friendly. Miva Merchant uses long links with 4 variables. Some search engines will not follow these links while they will follow shorter links with fewer variables.
Key Benefits
- Generates short-links in the category tree and category pages in Miva Merchant
- Interprets short-links from any web page or email
- Benefits of shorter links
- Short links are generally more likely to be followed by Search Engine spiders
- Easy to write (and remember) direct links to products and categories in your store
- Long links may word-wrap in some email systems, causing them not to link properly
- Shorter links are less likely to word wrap
- Search engines frequently will not read links with multiple variables (a.k.a. “long links”) such as those produced by Miva Merchant
- A typical Miva Merchant link such as:
http://www.yourstore.com/pathto/merchant.mv? Store_Code=ST&Screen=SFNT&Category_Code=CTGY1&Product_Code=PRD1
is shortened to:
http://www.yourstour.com/pathto/merchant.mv?page=ST/SFNT/CTGY1/PRD1
or: http://www.yourstore.com/page/ST/SFNT/CTGY1/PRD1
The reduction in the number of variables helps with search engine spiders
- Short links are always interpreted and understood by your store when the module is installed and turned on. Therefore, any “short” external link can be used even if you have turned off the display of the short links.
- Long links are always interpreted and understood by your store; so previous search engine listings and external links continue to work normally.
- The “display” of the short links in your store can be disabled, though the store will continue to interpret the short links from external sources (ie: the companion product Search Friendly Store Map, emails and mailing list, etc)
The Search Friendly Links module can produce best results when used in conjunction with the companion product Search Friendly Store Map. The store map product will generate a static HTML page containing Search Friendly Links to every product and category in your store! Search engines tend to give static HTML pages (and the links on these pages) higher precedence and ranks. When used together, these two products generally enhance search engine positioning.
New In v4.02/v4.52:
- Directory Style Short Links: http://www.yourstore.com/page/SC/PROD/CAT1/PROD1
- OpenUI Token and Copernicus OpenUI SuperMod Template Compatible
***NOTE: In order to generate the short links with only one variable, each of the included variables are separated with a forward-slash ("/") character. Thus, no category or product should have this character in the category or product code.
Example Usage
A storefront owner that sells cakes and jelly beans online wants to improve the search engine positioning of the store. He has an attractive storefront and has made it very customer friendly (yep, you guessed it – he’s using the Copernicus Customer Service Suite) but the only shoppers who come to his site are repeat customers who originally heard about his site through “word of mouth.” He knows that if he could just get listed in the major search engines he could increase his sales, but he can’t understand why his site has not been “spidered” by the search engines. He’s not ready to “pay per click” with search engines like Overture, he just wants to get listed.
As a result of his frustration about his search engine placement (or actually, lack thereof), the storefront owner has been learning a lot about search engine optimization (SEO). He has learned that the reason his website has no placement on the search engines is because Miva Merchant produces dynamic pages with links that are not read by the spiders and robots sent out by search engines to find websites. The links are too long (those spiders are so impatient!) and spiders disqualify them due to having too many variables. Of course, he knows that it’s also very important that his pages are full of good content that can be easily logged by the search engines.
The Solution: The Search Friendly Links module will quickly solve the long links problem that this storefront is having. The Search Friendly Links module turns the long links for each category and product page into “short links” that are easily read by those spiders and robots. Further, he likes to make posts to the “Dessert-lovers” email forum; but every time he posts a link to one of his products, the links are so long they “word-wrap” and become un-clickable! So he installs the Search Friendly Links module, and starts posting short links to his products. Now his links look better in his store and his email, and the spiders are happier too!
[Product Manual]
[Marketing Brief]
Price: $49.95 Upgrade Cost: $25
Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions:
4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A From: Search Engine Optimization Modules
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The Shipping SuperModTM provides a complete shipping method control system that allows you to limit what shipping options are available to your customers based on criteria such as shipping address or even what products are being purchased. It allows you to rename and reorder shipping methods in your store, and provides fall-back shipping methods that can be used when no other shipping methods are available– for instance, when online shipping calculators are down.
Key Benefits Include: - Control the text displayed for each shipping method
- NEW! Can be used with any user interface module including MMUI
- Filter shipping methods available to the customer based on:
- Number of items in basket
- Subtotal of basket
- Day of week
- Time Ranges
- Availability Groups
- Ship-To Country
- Ship-To State
- NEW! Zip Codes & Zip Prefixes
- Weight Minimum/Maximum
- Bill-To/Ship-To Match
- Uses existing shipping modules
- Allows storeowner to constrain shipping methods available for each product in the store. Customers can only checkout of the store when all products in the order have a common shipping method. *
- Integrates and shares data with other checkout enhancements from Copernicus
* If you use the Shipping SuperMod and a customer tries to purchase products that cannot all be shipped with the same method, no shipping methods will be available to the customer at checkout because your shipping rules are mutually exclusive and Miva Merchant on its own does not allow multiple shipping calculations in the same order. You can solve this by adding the advanced functionality of the Copernicus CheckOut SuperMod to your store, OR, allow for a "least common denominator" shipping method that is always available for all products. To learn how to do this, go to the Shipping SuperMod FAQ on the Copernicus website.
Example Usage:
A storefront that sells cakes and jelly beans online has a shipping problem. When a customer purchases a cake, the cake needs to be delivered overnight so that the cake is fresh upon delivery. When a customer buys jelly beans – they can be shipped using regular ground shipping since the jelly beans won’t go stale for quite a long time. Since the storefront offers overnight air and regular ground shipping, many customers are choosing regular shipping for their cakes and are very upset when they receive a stale cake 5 days later. The Shipping SuperMod allows the storefront owner to limit the shipping choices given to the customer given what the customer places in his shopping basket. Using the Shipping SuperMod, the storeowner creates shipping constraints on each of the products in the store – thus allowing the cake to only be shipped via overnight air. He allows the jelly beans to be shipped via overnight air or regular ground shipping. If the customer only purchases jelly beans, the customer can have a choice of overnight or regular ground shipping. If the customer chooses just a cake, he is given only the choice of overnight shipping. If the customer has jelly beans and a cake in his shopping basket, his shipping choices are limited to “overnight air” (to guarantee the freshness of the cake) since “overnight” air was created by the storefront owner as the “least common denominator” shipping method (i.e. all products in the store have the option of overnight air as a shipping method.) The customer can checkout of the store since the order has a valid shipping option.
SPECIFICATIONS & TECHNICAL NOTES
- Number of items in a basket:
Limit shipping methods available based on the number of items in the basket.
- Subtotal of basket:
Restrict the shipping methods available given a threshold for the subtotal of the basket.
- Day of week:
Limit the days that a specific shipping method is available (all/weekend/weekdays).
- Time ranges:
Limit the time of day that a specific shipping method is available (up to 2 specific ranges).
- Availability Groups:
Limit the shipping methods available depending on what “group” the customer is in.
- Countries:
Limit the shipping methods available to customers based on their Ship-to country.
- States:
Limit the shipping methods available to customers based on their Ship-to state (in the US).
- Zip Codes / Prefixes
You can specify that a shipping method is only available to certain zip codes. The zip codes are treated as prefixes; for example, setting a zip code constraint to 349 will only allow the method to be used for zip codes between 34990 and 34999.
- Weight Minimum:
Constrain the shipping methods available based upon total order weight minimum.
- Weight Maximum:
Constrain the shipping methods available based upon total order weight maximum.
- Bill To/Ship To Match:
If the Bill To and Ship To addresses do not match, only allow certain shipping methods.
For complete control of the checkout process the Address SuperMod™, CheckOut SuperMod™ and Shipping SuperMods™ all work together. Each item in the basket can then be shipped to a different address using a different shipping method. Shipping methods available to each address can be filtered based upon the products in the basket, the destination, etc., and shipping for each address line item is calculated individually.
[Product Manual]
[Marketing Brief]
Price: $99.95 Upgrade Cost: $49.95
Upgrade Terms (If Any): N/A
Compatibility: MMUI/OpenUI Versions:
4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A From: Shipping Modules
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Allows your store to display a pre-selected category on your storefront rather than the standard welcome message(s). Price: $19.95 Upgrade Cost: $9.95
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Compatibility: OpenUI Versions:
3.x, 4.x, 4.14.x and Above (Available Compiled)
Other Module Compatibility: N/A From: Welcome Screen Storefront Modules
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Easily configure your storefront to support a single country in the customer info checkout screen. Also eliminates the prompt to fill out the "Bill To" section when placing orders without an account. Works great for storefronts that ship only within the US, for example! The included module configuration allows you to easily select a single country and unassign all other countries from the "Edit Country List" of your storefront admin with just a few clicks. For your convenience, you can also assign all the countries back into the Edit Country List with a single click. Price: $19.95 Upgrade Cost: $9.95
Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions:
3.x, 4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A From: Customer Order Form Modules
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The Product Dropdown Menu places a javascript-based dropdown menu of your products on your site. The menu can be placed in one of eight locations within your storefront. Available locations include: - Above the Global Header
- Below the Global Header
- Category Tree, Above Categories
- Category Tree, Below Categories
- Above the Global Footer
- Below the Global Footer
- Above the Storefront Welcome
- Below the Storefront Welcome
Visitors can select a product from the dropdown menu and automatically be taken to that product. The product list is pulled from the database, and if you use availability groups, the list is based on the customer's available products. Price: $21.97 Upgrade Cost: $10
Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions:
3.x, 4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A From: Product Navigation Paging Modules
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The Search Friendly Store Map module creates a static HTML page containing Search Friendly Links to all of the categories and products in your Miva Merchant store. When you provide an HTML link to the Store Map from your home page, search engines will read the map and will then be directed to catalog every category and product in your store.
The Search Friendly Store Map optionally uses short-style links in order to provide search engines with links that are more likely to be followed. When using a short-link style, this module should only be used with its sister-module, Search Friendly Links. The Search Friendly Links module understands the short links in the Store Map and interprets the short links so that your store links function properly. When used together, these two products greatly improve the possibility of having your storefront “spidered” by the search engines.
The Search Friendly Store Map optionally uses “directory style” short links which are then rewritten into Search Friendly Links using the Apache mod_rewrite commands described in the manual. This third (optional) style of link should only be used when Apache-style URL rewriting is available and the Search Friendly Links module is also installed. This format should provide optimal spidering, as all products and categories are seen as “static html” pages via the Store Map.
Key Benefits:
- Generates a static HTML Store Map page from your Miva Merchant site
- Static HTML page contains links to all category and product pages in your Miva Merchant site
- All links in the Store Map are optionally “Search Friendly”
- The Store Map page can be provided to search engines for “spidering”
- The Store Map page can be made available on your website to give customers a quick way to navigate through your site
- Map Headers and Footers are configurable so map can serve as a “splash page’
- Choice of three link styles:
- Standard Miva Merchant links
- Short-style “merchant.mv?page=” (Search Friendly) Links:
ie: http://www.store.com/path/merchant.mv?page=Store/Screen/Cat/Prod
- Static HTML “directory” style links using .htaccess rewriting:
ie: http://www.store.com/page/Store/Screen/Cat/Prod
- Inserts a LINK tag in the HTML HEAD section of your Miva Merchant storefront
- LINK tags tell a search engine to read the static HTML page and catalog all the category and product pages in the store map
- Allows you to re-generate the static HTML page with the click of a button when you add more products or categories to your Miva Merchant storefront
- Create an updated list of your category and product pages on the HTML page
When search engines “spider” the static HTML Store Map page created by the Search Friendly Store Map module, they will see every product and category in your store. The short links lead the spiders down to the actual, dynamic pages in your Miva Merchant site and the search engines can then catalog the dynamic pages. In essence, you are using a static HTML page that is easy to update and automatically uses short links to lure the spiders deep into the dynamic pages of Miva Merchant.
***NOTE: When using either of the optional links (Short-style links or Directory-style links) this module must be used in conjunction with its sister-module, Search Friendly Links. A mod_rewrite rule is required when using directory style links. Please consult your hosting provider to see if mod_rewrite is supported to determin if this link style will be available to you.
[Product Manual]
[Marketing Brief]
Price: $49.95 Upgrade Cost: $25.00
Upgrade Terms (If Any): N/A
Compatibility: MMUI/OpenUI Versions:
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Other Module Compatibility: N/A From: Search Engine Optimization Modules
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Offer your storefront customers a free product based on their basket total at checkout. Module configuration includes minimum basket total required, free product selection, and free product screen header/footer. Any active storefront product can be selected for the free product offer. Add One to Order and Do Not Add to Order buttons can be configured through the button configuration section under the store settings of the storefront admin. Price: $29.95 Upgrade Cost: $14.95
Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions:
3.x, 4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A From: Specials Sales Modules
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Have you ever wondered how to get customers to see the new stuff? Perhaps you've laboriously created links in your STOREFRONT welcome message. Well now you don't have to. What's New allows you to add entries through the Merchant admin system that will create a Whats New entry on your storefront page below ( or instead of ) the normal message. Entries are displayed most recent first. You decide how many should be displayed on the storepage, and if there are more a "More.." link is generated which displays additional pages of older entries. Price: $37.77 Upgrade Cost: $0
Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions:
3.x, 4.x
Other Module Compatibility: N/A From: Welcome Screen Storefront Modules
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Miva Merchant Online Training Courses Learn how to use Miva using a real live storefront! MerchantTraining.com is an interactive learning environment for developing and learning how to build Miva Merchant storefronts. Classes are taught for both the developer and the clients of developers. Developers can learn how to create their own Miva storefronts and they can send their clients to learn how to collect their orders, change prices on products and maintenance their store. At MerchantTraining.com we offer online classrooms using a real live Miva storefront. Price: $49.95 Upgrade Cost: $0
Upgrade Terms (If Any): N/A
Compatibility: MMUI/OpenUI Versions:
4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A From: Support Tutorials for Miva Merchant
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