Miva Merchant Modules and Applications Search

What is ShopInvoice?

ShopInvoice is a powerful, easy-to-use, and affordable desktop application that greatly simplifies the day-to-day business of Miva Merchant users. From professionally printed invoices and packing slips to Internet postage and fully-integrated UPS shipping, labeling, and tracking features, ShopInvoice is the most versatile and innovative application available to Miva Merchant users today. Key Benefits Save countless hours on order fulfillment tasks Ship accurately and cost effectively Send shipping and tracking notifications Create a professional, lasting impression Seamlessly integrates with your Miva Merchant store. Read the overview and take the quick tour.

ShipWorks Features

Compatible Carts	- eBay & eBay Stores - Marketworks - Miva Merchant - ShopSite - Yahoo! Stores
Automatic Downloads	-	- Bulk downloading of rates and transit times.  - Bulk downloading and printing of live UPS labels. - Supports multiple packages, tokenized reference numbers, and Quantum View Notify. - Supports standard and thermal printers, multi-up label sheets, and combined invoice and labels.
UPS WorldShip	- Directly communicates with WorldShip; no manual import or export required. - Customizable tokenized reference numbers printed on labels. - Supports Quantum View Notify. - Automatically imports service used, shipment weight, total cost, and tracking number after processing.
U.S.P.S. Label Download	- Integrated directly with USPS for downloading live labels (without postage). - Perfect for business with their own postage meters. - Delivery confirmation is free for Priority Mail, and only $0.13 for First Class.
Stamps.com	- Directly communicates with the Stamps.com; no manual import or export required. - Supports stealth postage mode. - Customizable tokenized memo's printed on labels. - Address verification and correction. - Automatically imports tracking number after processing.
Endicia DAZzle	- Directly communicates with DAZzle; no manual import or export required. - Customizable tokenized rubber stamps printed on labels. - Automatically imports tracking number and total cost after processing.
Shipment Creation	- Shipment address pre-filled based on order shipping information. - Create multiple shipments, using multiple carries, for each order. - Product weights automatically downloaded. (eBay and Miva) - Customer-chosen shipping method automatically downloaded. (Yahoo! and Miva) - Quickly enter weights using zero-configuration scale support.
Shipment Tracking	- Integrated UPS and U.S.P.S. tracking for support personnel. - Send bulk email to customers with clickable tracking links. - Tracking numbers automatically imported and saved after processing shipments.
Shipping Labels	- Supports inkjet, laser, and thermal printers (such as Dymo and Eltron). - Print full page shipping labels, or multi-up sheets. - Print all-in-one forms that combine invoices\packing slips and the shipping label. - Print standard Avery (or any brand) address labels using customizable XSL and HTML. - SureSize™ technology ensures every address and graphic fits on every label.
HTML Templates	- Includes email, invoice, packing slip, reporting, and exporting templates. - Customizable, powerful, well-documented XSL template format. - Specify which printer (supports networked printers) and paper tray to which each template should print. - Powerful "conditions" can be embedded in templates.
Invoices & Packing Slips	- Plenty of royalty-free, customizable XSL templates (see the Gallery). - Print pick-lists for warehouse staff to efficiently pack shipments.
Reports	- See exactly what your customers are buying, and how much of it. - XSL template based, completely customizable. - Evaluate various aspects of your business.
Generic Export	- Customizable exporting of any data, to any format. - Export bulk data to .htm, .txt, or .csv. - Easily integrate with your existing software, such as MOM and Great Plains Accounting.
Email	- Integrated email with viewable history for each order and customer record. - Built-in WYSIWYG email editor. - Send email in bulk, with one click. - Send payment requests, shipping notifications, and clickable tracking numbers. - Send invoices, product announcements, and targeted advertisements. - Plenty of included, customizable XSL templates. - Ability pecify a specific email account each template should be sent with.
Order Status	- Customizable order status allows tracking each order through your business flow. - Use with filters to display a running count of how many orders are in each status. - Send emails to customers with order status updates.
Add and Edit Orders	- Add manual orders, such as orders taken by phone. - Add and edit order items, charge details, and notes. - Modify and correct order details when customers call in.
Customer Service	- "Quick Search" fields look up customers and order numbers instantly. - All order information, including notes, status, and tracking information are immediately visible. - Keep customers up-to-date with shipping and status notifications. - Incredible networking support keeps customer service reps and shipping stations constantly synchronized.
Filtering and Searching	- Customizable filters allow you to specify any search criteria you want. - Filter Panel shows each filter as a folder, with a count of matching orders. - Clicking the filter folder instantly displays the matching orders. - Pre-installed filters help you get started right away.
Networking	- Connect all computers to the same ShipWorks database. - Automatic, immediate synchronization yields efficient processes and reduced errors. - Manage customer service and shipping from different locations, while staying connected. - Easy installation and setup.
Miva Merchant	- Batches Panel shows all batches and how many orders in each batch. - Filter the order display by batch. - Automatically detects when orders are moved from batch to batch from Miva admin. - Create batches directly from ShipWorks.
eBay Sellers	- Leave eBay feedback in bulk with customized presets. - Sell all feedback that has been left for you by buyers. - Track checkout status and send bulk payment reminders. - Downloads eBay checkout data, as well as address information entered in PayPal. - Automatically updates your "My eBay" status after processing shipments.
Configurable Interface	- Customize grid column order, sort order, and which columns to display. - Detail panels show all selected order details at a glance, on one convenient screen. - Customize panel size, location, and visibility. - Customize toolbars and context-menus.
Scale Support	- Zero-configuration scale support for serial ports - plug it in, and it just works. - NCI model 7010S (also known as the Stamps.com scale). - Fairbanks scales. - Metler Toledo scales. - Salter Brecknell 7010SB. - Supports the scale models listed above that include a serial port.
Administration	- Simple setup and installation, no knowldege of databases required. - Easily backup and restore all ShipWorks data in a single click. - When setting up networked installations, the main database is automatically detected.
Powerful Database	- Microsoft SQL Desktop Engine (MSDE) provide free with purchase of ShipWorks. - Fast, efficient, and maintains data integrity. - Built on the same engine as MS SQL Server.

• Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
• Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
• Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
• Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
• Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
• Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
• Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).

• Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
• Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
• Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
• Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.

• Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
• Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
• Follow-on Contact - generate after sales communication at pre-determined points of time in the future
• Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails

Price: $40.00 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: N/A Versions: 5.x+
Other Module Compatibility: N/A

From: Order Status Modules
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13 Plug N Play Pack #2 Luray / Design Extend

Older Modules Not Available Compiled! No Longer Available!

The OpenUI Extension Module Kit features 32 extensions. LICENSE IS PER DOMAIN.

The Plug N Play Pack #2 includes the abilities to:

• Add Agreement Page before Checkout. The checkout button on the navbar and the Buy 1 Now buttons on the Category Screen, Search Screen and Product List calls an agreement page to which the customer has to agree or dissagree. Choosing agree takes you to login/checkout. Not agree takes you back to the storefront. Will display either image or grey button.
• Create a horizontal display with no image. Displays Product Name, Description, Retail Price, Discount, Your Price, Weight, and Quantity. Retail price is controled as an adjustable percent of markup over price. Will display either image or grey button.
• Add calculated Retail Price and Discount Price on Category Screen. Retail price is controled as an adjustable percent of markup over price.
• Add calculated Retail Price and Discount Price on Product Display. Retail price is controled as an adjustable percent of markup over price.
• Add calculated Retail Price and Discount Price on Product Display. Retail price displays the Cost Field.
• Remove weight from the Product Display if the weight is Zero.
• Remove the Place Order Without Account from the login screen and directs the customer to login on initial store access.
• Redirect Add 2 Basket on Category Screen and Product Display to return to Product List.
• Remove Price from Product Screen.
• Move Product Description to Right of Image and Removes Weight from Product Display.
• Add the Product Description to the Category Screen just above the addone and buyone Buttons.
• Add Category Tree to Login Screen.
• Add Category Tree to Search Screen.
• Replace Code with hyperlinked Thumbnail on Product List.
• Replace Code with hyperlinked Thumbnail on Search Screen.
• Make Basket Contents Required Before Checkout on the Category Screen Only. Includes Basket Contents Continue Shopping and Continue Checkout links.
• Move all text, attributes, everything below image on Product Display.
• Reduce the Attribute Text Box display from 40 to 30 on the Product Display and on the Attribute Screen.
• Leave shoppers in Basket Contents when clicking on Add to Basket in Product Display page only.
• Create an Alternate Information display on the Category Screen below the Name. Alternate Information is entered in the Product Data Field separated from the Description by a ^. Product Display shows regular description.
• Display a different html menu for each button on the Navigation Bar.
• Buy Buttons go direct to Checkout on Category Screen and Product Display. No Quantity in Basket, Weight, Attributes or Quantity. Primarily for stores with few products or single purchase type items.
• Create a Button Up-Button Down effect. If the alternate button exists it will display for the selected button. If it does not exist the selected button will not display.
• Remove Price, Total Price, Shipping Cost and Sales Tax from Category Screen, Product Display, Product List, Basket Contents, Search, Invoice and all Checkout Screens.
• Remove price only from the Category Screen.
• Remove Add One To Basket and buy One Now buttons from Cagegory Screen, Product Display, Product List, and Search Screen.
• Remove Category Tree and replace NavBar with message: Our Mall is temporarily closed for maintenance. Please check back soon.
• Remove Price, Quantity and Add to Basket Button on the Product Display Screen if the price is zero. Displays Call for Price instead.
• Remove Price, Quantity, Add to Basket and Buy 1 Now Button on the Category Screen if the price is zero. Displays Call for Price instead.
• Create a horizontal display of all information and displays more products on screen. Will display either image or grey button.
• Add Attributes and Quantity to Category Screen.
• Place Click to Print for your Records button at the top of Invoice centered.

All extensions are designed to just Plug AND PLay in OpenUI stores. Designed/Written by Luray Williams.

Customers receive access to a private support forum at the DesignExtend Miva Merchant Discusson Boards. Full instructions on installation included.

Price: $39.95 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions: 2.x, 3.x, 4.x
Other Module Compatibility: N/A

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14 Groupwise Weight Table Shipping by State Zone Weiland / Emporium Plus

The groupwise weight table shipping module by state zone allows you to specify different shipping charges based on the method of shipping AND the weight of items AND the State the item is being shipped to AND the product grouping. The module evaluates the "ship to" State and only displays those methods and charges applicable to the destination. This prevents customers from selecting lower shipping charges which may not be available for them.

The weights are setup by ranges in a table, ie. from weight total X to weight total Y, the charge is Z.

Additionally, each method of shipment may contain multiple weight range tables (up to 4 different) based on the type of products being shipped. For example, your store may ship bottles containing fluids which may require different types of packaging (and more expensive shipping) from your other products. In order to compensate for these differences, the product codes, which will vary from the storewide default, can be added to a product group for shipping purposes. Then you would create a weight range table for that second group of products in addition to the original (default) table. This level of complexity is not for everybody, but if you need it, it is easily configurable. When the customer checks out, it sums the weights for up to four product groups. Then it checks the weight range tables of each of the groups within each method to match the cost for each groups' weight. Then it sums the individual group costs to arrive at the shipping charge. All products will be shipped using the single method the customer chooses, e.g. priority, ground, etc.

A state zone can include one or more states. As a wildcard, you can charge shipping to all states not already placed in a zone rather than placing every state in one of the zones.

Price: $20 Upgrade Cost: $5 Upgrade Terms (If Any): Upgrade Now
Compatibility: MMUI/OpenUI Versions: 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

From: Shipping Modules / Weight Based Shipping Modules
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15 Groupwise Weight Table Shipping by World Zone Weiland / Emporium Plus

The groupwise weight table shipping module by world zone allows you to specify different shipping charges based on the method of shipping AND the weight of items AND the country the item is being shipped to AND the product grouping. The module evaluates the "ship to" country and only displays those methods and charges applicable to the destination. This prevents customers from selecting lower shipping charges which may not be available for them.

The weights are setup by ranges in a table, ie. from weight total X to weight total Y, the charge is Z.

Additionally, each method of shipment may contain multiple weight range tables (up to 4 different) based on the type of products being shipped. For example, your store may ship bottles containing fluids which may require different types of packaging (and more expensive shipping) from your other products. In order to compensate for these differences, the product codes, which will vary from the storewide default, can be added to a product group for shipping purposes. Then you would create a weight range table for that second group of products in addition to the original (default) table. This level of complexity is not for everybody, but if you need it, it is easily configurable. When the customer checks out, it sums the weights for up to four product groups. Then it checks the weight range tables of each of the groups within each method to match the cost for each groups' weight. Then it sums the individual group costs to arrive at the shipping charge. All products will be shipped using the single method the customer chooses, e.g. priority, ground, etc.

A world zone can include one or more countries. As a wildcard, you can charge shipping to all countries not already placed in a zone rather than placing every country in one of the zones.

Price: $20 Upgrade Cost: $5 Upgrade Terms (If Any): Upgrade Now
Compatibility: MMUI/OpenUI Versions: 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

From: Shipping Modules / Weight Based Shipping Modules
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16 Coupon Manager Viking Coders / Miva Central

Coupon Manager allows you to offer customers various types of coupons which can be redeemed by entering a coupon code during checkout. It features full display options and extensive coupon options which can handle most any type of coupons you wish to offer, such as $20 off any order $100 or over, 15% of any order, buy 4 widgets get $2 off each widget, 20% off your entire order if you order 2 or more of widgets x, y, or z, 10% off orders for the next 10 shoppers that use this coupon - offer not valid with other coupons, spend $20 or more on widgets x, y, and z, and receive free standard shipping plus 10% off your order, limit one/customer, and more!

Coupons may be configured to only be redeemed when used by themselves or redeemable in conjunction with other coupons with an optional maximum total coupons that may be used. Coupons may optionally reduce sales tax depending on your state laws and the type of coupon being used. Coupon Manager's searchable console lets you view the number of times coupons have been redeemed at any time, as well as edit/remove coupons, and can also keep a log of all coupons used which can be imported into database/spreadsheet software.

Features include:

• configurable image/button text for redeem coupon button
• configurable header and footer for coupon prompt
• optional coupon log
• coupon expiration date
• fixed or percentage discount amounts
• extensive coupon options such as taxable, redeemable in conjunction with other coupons (with an optional max coupon cap), one per customer, maximum uses, and a minimum required subtotal
• free shipping coupons, with or without an additional discount
• configurable qualifying products, including wild card support for product codes beginning with specific characters
• qualifying products lists may be set as included or excluded (excluded lists are useful for quickly marking all products except one, or a few, as qualifying)
• advanced additional product specific options including minimum quantity, minimum subtotal, whether to calculate the discount based on the quantity ordered (only for fixed amounts), including an optional max quantity cap, and whether to base the discount on the entire subtotal (only for percentage amounts)
• option to limit coupons to qualifying zip codes
• notes field
• searchable console for easy viewing, editing, and deleting of coupons
• delete all expired coupons option

Note: This module requires ver. 3.9x or higher of the Miva engine.

Version 3.x Available

Price: $45 Upgrade Cost: $27 Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions: 4.x, 4.14-4.16x (Available Compiled)(OpenUI Required)
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17 Shipping by Product or Category Viking Coders / Viking Coders

IMPORTANT: We removed this module for some time due to the inordinate amount of support it required. Due to demand, it has been reactivated, however we are unable to offer free support for this module. Despite the note below, many users expected the module to behave in a manner beyond that allowed by the Miva Merchant API. You cannot use this module to mark some products for individual shipping and use another module to calculate shipping for the rest of the order. You must use this module for all of your shipping.

This module lets you set up your shipping methods to calculate the rate as a percentage of the order's subtotal. It also offers the option, on a method by method basis, to use a flat rate instead. In addition, rates for each method can be set on a category and product basis. If rates are configured for the category the product is in or specifically for the product, those rates will be used instead of the rates configured for the method in the main administration. There is also a flag so that individual products (or all products in a given category) can be provided with free shipping. A domestic country may be selected and each method chosen to be available for domestic and/or international shipping destinations.

Price: $30 Upgrade Cost: $18 Upgrade Terms (If Any): Upgrade Pre-Sept 15 $18 Post $0
Compatibility: MMUI/OpenUI Versions: 2.x, 3.x, 4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

From: Shipping Modules / Shipping by Product or Category Modules
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18 OpenUI Module Look and Feel OpenUI Developer Consortium / Miva Central

For compiled v4.14-4.23.x stores, this product has been replaced by the OpenUI Advanced, and OpenUI Basic, products...

The OpenUI Look & Feel module replaces your MMUI module and provides central 'hooks' through which module developers may easily add features and performance enhancing solutions without having to reinvent the wheel with each Merchant release.

UDPATED VERSION - NEW AND IMPROVED!

We went all out with this latest release of the OpenUI. We have included the following enhancements:

• OpenBatches™ - This simplifies order processing in Miva Merchant like never before. You no longer have to go back and forth between the left-hand tree and right-hand main window. From the right hand main window, searchable lists allow you to search, view, edit, or delete batches. This screen also allows you to view orders within a particular batch via OpenOrders™, shows if you have new orders, and even enables you to create a new batch. This all happens from ONE interface.
  
  See Interface Screen Shot
  
  
• OpenOrders™ - Using the main window, you now have a searchable order list that allows you to filter by all orders, only unbatched orders, or by orders within an individual batch. You can further filter by order number, product code, order total range, and by date and time range. From this screen, you can also edit and delete individual orders. Once again, this all happens in ONE interface.
  
  See Interface Screen Shot
  
  An optional statistics interface that works with both the OpenBatches™ and OpenOrders™can be unlocked with the purchase of an OpenUI Pro license key. Find out your top sellers, revenue generators, sales by the hour and day, and much MORE! Read More Detailed Information!
  
  This additional license key is solely for statistics features and will have NO impact on existing or future OpenUI installations. All stores will continue to function with the same capabilities as before and include the great features listed below.
  
  
• Shorter URLS for Google - It was recently announced in a newsletter geared toward search engines and Miva Merchant that category and product pages without the store code in the url were being readily indexed by the top search engine in the world, Google. If you only have one store, the OpenUI will automatically remove the store code from all urls in the category tree, product list, search results, and basket contents screen. If you have two stores, your store code will remain in the url.
  
  Example:Instead of merchant.mv?Screen=CTGY&Store_Code=CODE&Category_Code=CATEGORY, it will be: merchant.mv?Screen=CTGY&Category_Code=CATEGORY This applies to compiled stores with the mvc extension as well.
  
  Feature added based on recommendations from JMH Web Services (jmhonline.net). *This information has been updated to reflect new findings from JMH. Google now does not have a problem with the store code.
  
  
• Category and Product Names First in Title Tags- Miva Merchant and previously the OpenUI put your store name before the category and product names in their respective screens title tag (i.e. ). Depending on the length of your store name, your category and product titles may not be appearing in your search engine listings title phrase! With the new and improved OpenUI, your category and product titles will be first in the title tag, resulting in better listings within search engines (i.e.).
  
  Feature added based on recommendations from JMH Web Services (jmhonline.net).
  
  
• A New (Optional) Interface for the Miva Merchant Navigation Bar (navbar)- You now have better (and more) control over which navigation buttons are displayed, as well as many other features including:
  • Ability to specify cellpadding and cellspacing of navbar.
  • Optional navbar background image.
  • Options to align navbar (i.e. Full, Center, Left, Right).
  • Ability to change navbar buttons including the logo to space, text, etc.
  • Token replacement in the Cell "links" can be done using the %VAR(varname )% convention. For example, to include the g.sessionurl, just use "%VAR(g.sessionurl)%". To include the store id, use "%VAR(Stores.d.id)%". Most available variables can be used, but they will all be filtered through the encodeentities() function before they are substituted.
  
  Feature added based on recommendations from Rich Chatfield (customMvDesign.com).
  
  

See Interface Screen Shot 1- Interface Screen Shot 2

• Support for New Attribute Types Built-In- New Attribute Types were previously only supported in the uncompiled versions of Miva Merchant, but will now be in both the compiled and uncompiled versions, and will not require the Admin Extension installation.
  
  
• Support for module Order Tabs Built-In- module Order Tabs were previously only supported in the uncompiled versions of Miva Merchant, but will now be in both the compiled and uncompiled versions, and will not require the Admin Extension installation.
  
  
• Body and Head Tag Options - You don't need additional modules anymore for these two fields if you use the latest version of the OpenUI! Include javascript, cascading style sheets, meta tags, margin height and width, preload images, and much more. For example:

  <head>
  <link rel="stylesheet" href="/Merchant2/cssjs/mivamerchant.css" type="text/css" />
  <script language="JavaScript" src="/Merchant2/cssjs/nsresizefix.js" type="text/javascript"></script>
  <meta name="distribution" content="global" />
  
  <body bgcolor="#ffffff" onload="preloadImages('/Merchant2/graphics/2.gif');" leftmargin="2" topmargin="0">
  </head>
  
    See Screen Shot.
  
  

• 
  <Select One> Option for Drop-Down Lists - You can now include Select One as the default prompt for attributes, shipping options, and payment option drop-down lists. The default prompt is also customizable for each one. (i.e i.e <Choose Color>, <Select A Shipping Method>, <Select Payment Method>)

  <Select One>RedBluePurpleGreen

See Interface Screen Shot

The OpenUI Look & Feel Pro License Key unlocks a special feature of the latest OpenUI module. Once you unlock this feature with your license, you will be able to see the total stats for the orders in one batch, all unbatched orders, or all orders regardless of classification. The stats page gives a total sales summary, and then breaks the total sales down by day-of-the-week and time of day (by the hour) the orders were made. The stats page also lists the top selling products and top revenue generators for the specified parameters. The stats are based on the filtering options you currently have set, allowing you to specify exactly what information you would like to generate. For example, if you are in the customer screen on the OpenOrders™ tab and click on the stats button, you will see the stats of that customer's order only. If you have filtered the orders based on the order total and the date range, then the stats will be based on this filter. The stats button gives you immense flexibility because it allows you to view stats using a single filter or any combination of filters. For example, you can see the top 20 products from those that purchased SOMEPRODUCT, or those that have spent over a designated amount....or use both filters. All these resources are available simply by clicking the stats button, which appears on both the OpenOrders™and OpenBatches™ screens.

This additional license key is solely for the new stats features and will have NO impact on existing or future Open UI installation. All stores will continue to function with the same capabilities as before. You can purchase a key by clicking here.

See the following screen shots:

Sales Summary - Sales/Day of the Week - Sales/Hour of the Day - Top Sellers - Top Revenue Generators

Portions of statistics routines provided courtesy of Wump Services (wump.com).

To write your own OpenUI add-on modules for Merchant v4.x, you will need a copy of the OpenUI Developer's Kit.

Price: $39.95 Upgrade Cost: $29.95 Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions: 2.x, 3.x, 4.x
Other Module Compatibility: N/A

From: OpenUI Look and Feel Modules
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19 Customer and Product Administration Weiland / Miva Central

Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice.

Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers
- Unlimited number of templates for the status change emails
- Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date
- EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order
- Run a Stock Level Report (SLR) to determine which items are nearing depletion
- Editable interface to change the inventory levels of all/any products in the SLR
- Export the SLR for mass editing/importing or to interface with your office backend
- Immediately visible when you log into admin is the number of pending orders
- Annotate progress updates from multiple departments within the order record
- Progress is visibile to other admin entities within your store at all times
- Customers can view their order status history including tracking links and product lists
- Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can have one click re-order from invoices in the current orders

Feature Details.

Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.

In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with this internal inventory management (IM) system to improve the overall IM usability.

In the administrative interface:

• Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
• Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
• Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
• Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
• Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
• Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
• Display the number of status = "pending" orders in the main admin screen, Store Notifications section, so pending orders are immediately visible when you log into admin. A convenient popup shows order numbers and dollar total of each.
• Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).

From the customer account record:

• Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
• Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
• Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
• Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.

Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:

• Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
• Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
• Follow-on Contact - generate after sales communication at pre-determined points of time in the future
• Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails

OpenUI required. This module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen.

Price: $40 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions: 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

From: Order Status Modules
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