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Miva Merchant Modules » Searching For 'Returns'

Found 16 Modules or Applications that might fit the bill

Use caution when considering any modules from modStop. Their support has been reported by umpteen Miva Merchant users as suspect and worse. Some of their modules are simple and shouldn't require support. Please contact us with any questions concerning them or their modules.

1 Customer Return Copernicus / Miva Central

The Copernicus CustReturn module provides your customers with the ability to request a product return via your storefront. The return request can be processed in the Miva Merchant admin and your customers can view the status of the return request.

Key Benefits Include:

  • “Return Request” web page for customers to request returns
    • Optional configuration to allow customer to explain reason for return
  • Merchant admin screen allows storefront owner to approve or disapprove request
    • Auto-approval available based on reason for return
  • Results of approval posted in Return Request web page for customer to access. Customer must have an account to be able to access this information
  • Approval/disapproval tracked in Merchant admin


Example Usage:

A storefront that sells cakes and jelly beans online accepts returns for jelly beans that arrive stale at the customer’s doorstep. It does not accept returns for the cakes that it sells because the cakes are baked and shipped on the same day. They are never stale since they get shipped over night. (The storefront owner solved this problem with the Copernicus Shipping SuperMod!) Well, the storefront owner purchased a batch of jelly beans from a discounted wholesaler (whose name will not be revealed here!) who sold him 200 pounds of stale jelly beans!

Through his storefront, he wants to accept requests for returns and he wants to automatically approve all returns due to “stale jelly beans.” He installs the Copernicus CustReturn module and immediately he is offering his customers an easy way to handle the stale jelly bean problem! He has a standard returns request form for his customers to fill out on his website. He can decide whether to approve or decline all other returns; but since he knows about the stale jelly bean problem, he has configured this return reason for auto-approval. So he’s in complete control of the process; yet, expediting the returns for his customers who have suffered from the stale jelly bean shipment.

He also wants to offer store credit so customers can order a new package of fresh jelly beans. He’s installed the CustCredit module to integrated the returns and customer credit process for his customers. His customers can come back to his website to find out about the approval of their return request and purchase another package of jelly beans using their customer credit.

SPECIFICATIONS & TECHNICAL NOTES

When using this module alone, that is, without any other Copernicus products from the Customer Service Suite, you can receive return requests through the return request screen and approve or decline the requests through the Merchant admin. When used with the other Customer Service Suite modules from Copernicus, it provides a robust returns tracking system.

When used in conjunction with the CustRMA module, you can accept returns through your website, approve or decline the return, attach an RMA tracking number to the return and then track all communication regarding all aspects of the RMA through the Merchant admin.

When used in conjunction with the CustContact module, your customer can submit a returns request through your website in the return request screen and that request is transferred into the mini-help desk. All related communication is tracked through the Merchant admin.

When used in conjunction with the CustCredit module, the store owner can accept a request for a return through the return request screen, approve or decline the request, and issue a store credit for the items returned.

The Customer Service Suite of modules, CustCredit, CustReturn, CustRMA and CustContact can each be used separately but are best when used together as a comprehensive customer service solution.

[Product Manual] [Marketing Brief]

Price: $129.95 Upgrade Cost: $64.95 Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions: 4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

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2 Returns Processing Copernicus / Miva Central

The Returns Processing module provides an integrated Returns Processing system for your Miva Merchant store. It provides your customers a contact form where the customer can request a return and then track the progress of that return. Within the Miva Merchant admin, the storeowner can approve or decline a return. For approved returns an RMA number is generated, the returned products are tracked, and the type of credit issued to the customer can be recorded. All of this tracking information for returns requests is provided to the customer in a Return History screen that can be viewed while logged into the store.



Key Benefits
Customer Benefits:
  • “Return Request” web page for customers to request returns
  • Customer chooses from a drop down list the order number for which the return is requested.
    • Customer selects the products in the order for which the return is requested.
    • Customer chooses from a drop down list the reason for the return and can also add comments/message for the storeowner
  • “Return History” web page for customers to track return process
    • Customer can return to the storefront to review all progress with the return. (Customer must have an account to access this information)


Storeowner Benefits:
  • Return Request and Return Request History screens are fully customizable with templates when using Dynamic Templates (MMUI-based stores) or the OpenUI SuperMod (OpenUI-based stores)
  • Store owner receives an email when a new Return Request is initiated by a customer
  • Store owner can approve or disapprove return requests
    • Auto-approval available based on reason for return
  • If return request is approved, RMA ticket is automatically created to track the return of items from the order
    • Storeowner can set a restocking fee and/or percent of order fee that is automatically subtracted from the refund given to the customer
    • Storeowner can edit the RMA number so that it matches internal systems
    • Storeowner can change and edit the items from the order that are included in the RMA ticket. The system tracks the return items from other RMA numbers, ensuring customers do not receive a refund on the same item more than once.
    • Storeowner checks off items in the RMA as they arrive back at the store
    • Storeowner can change the dollar amount of refund/credit for the return
    • RMA automatically closes when all items have been checked off as received
  • Once the RMA is closed, the storeowner chooses the type of credit used to reimburse the customer for the returned items from a drop down list.
When used with the Copernicus CustCredit module, the drop down list includes CustCredit as an option for reimbursement. When chosen, store credit is automatically applied to the customer’s account for the amount of the closed RMA.

Product Requirements:
Miva Merchant: 4.12+

This product may be used with the following user interfaces:
  • MMUI
  • MMUI with Dynamic Templates (provides additional functionality to the module)
  • OpenUI
  • OpenUI with OpenUI SuperMod (provides additional functionality to the module)
For installation/upgrade services, please contact Copernicus

Try this product out for FREE on Miva Mia -- send a request to sales@cbstech.com for your free product distribution for use on Miva Mia. Be sure to let us know if you need an uncompiled or compiled version of the module. For more information about Miva Mia, available for FREE download from Miva Corporation, please visit: Miva.com

Price: $199.95 Upgrade Cost: $99.50 Upgrade Terms (If Any): N/A
Compatibility: MMUI/OpenUI Versions: 4.x, 4.14-4.16x (Available Compiled)
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3 Customer RMA Number - CustRMA Copernicus / Miva Central

The CustRMA module provides an administrative interface for handling the returns process. Store administrators can manage product returns, track RMA numbers, and identify the credit method for a return. When a returned product is received, the store administrator can check-off the items from the RMA list; once the entire return is received the RMA is automatically closed.

Key Benefits Include:

  • Select items being returned in the Store Order page in the Miva admin
  • Select the credit method for the return
  • An RMA Tracking number is assigned to those items
    • This number is used in all returns communication with customer
    • Grouped items can be assigned their own tracking number
  • Check off the returned items as they arrive; this closes each RMA ticket as it’s completed


Example Usage: A store that sells cakes and jelly beans online accepts returns for jelly beans that arrive stale at the customer’s doorstep. It does not accept returns for the cakes that it sells because the cakes are baked and shipped on the same day. They are never stale since they get shipped over night. (The store owner solved this problem with the Copernicus Shipping SuperMod!) Well, the owner purchased a batch of jelly beans from a discount wholesaler (whose name will not be revealed here!) who sold him 200 pounds of stale jelly beans!

The store owner is upset by this, and wants to make it easy for his customers to return the stale jelly beans. He also wants to make sure that all of the packages of jelly beans are returned before he issues store credit to the customer. The supplier who shipped the stale jelly beans will replace the 200 pounds of jelly beans with fresh jelly beans if all of the stale ones are returned. Therefore, the storeowner must meticulously track the return of all of the packages of stale jelly beans.

He installs the Copernicus RMA Tracking module and instantly he is tracking every package of jelly beans that are returned. He can track each package of each order, assign RMA Tracking numbers to assure proper accounting of each package and knows exactly when a return is completed. Since he also wants to please his customers, he has installed the Copernicus CustCredit module so that instantly upon closure of the RMA tracking ticket, the customer receives store credit for the return and can purchase new packages of fresh jelly beans.

SPECIFICATIONS & TECHNICAL NOTES

When using this module alone, that is, without any other products from the Customer Service Suite, you create the returns and inform your customers of the RMA Tracking number and any updates throughout the return process. When used with the CustReturn and CustContact modules, this becomes a robust returns tracking system.

When used in conjunction with the CustReturn module, you can accept returns through your website, approve or decline the return, attach an RMA tracking number to the return and then track all communication regarding all aspects of the RMA through the Merchant admin.

When the CustRMA module is used in conjunction with the CustContact module, you can track the communication regarding the RMA Tracking number through the mini-help desk. This way, all communication regarding the return is documented and can be referenced as necessary throughout the return process.

When used in conjunction with the CustCredit module, the store owner can track the return and automatically provide a store credit to the customerupon successful closure of the RMA.

The Customer Service Suite of modules, CustCredit, CustReturn, CustRMA and CustContact can each be used separately but are best when used together as a comprehensive customer service solution.

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4 Customer Credit Copernicus / Miva Central

The CustCredit module allows you to offer store credit to your customer for returned items. The credit is tracked with the customer’s account and is automatically applied to the next purchase when the customer checks out, simplifying your returns process and minimizing credit card charges for refunds.

Key Benefits Include:

  • Customer Store Credit page in the Miva admin
  • Storefront owner enters store credit into customer’s account
  • Optional area to track reason for credit
  • Refund credit displayed in Edit Customer Account screen when customer logs into storefront
  • Refund automatically applied to customer’s basket as he checks out
  • Refund amount available to customer until it is depleted by purchases


Example Usage: A storefront that sells cakes and jelly beans online accepts returns for jelly beans that arrive stale at the customer’s doorstep. It does not accept returns for the cakes that it sells because the cakes are baked and shipped on the same day. They are never stale since they get shipped over night. (The storefront owner solved this problem with the Copernicus Shipping SuperMod!) Well, the storefront owner purchased a batch of jelly beans from a discounted wholesaler (whose name will not be revealed here!) who sold him 200 pounds of stale jelly beans! The storefront owner did not know that he was sold stale jelly beans and now all of his customers are receiving stale jelly beans!! This is a storefront owner’s nightmare!

The storefront owner wants to issue store credit to his customers rather than refund the money for the stale jelly beans. He wants his customers to be able to come back to his storefront and place new orders that allow them to access the store credit they received as a result of the stale jelly beans. Therefore, the storefront owner invests in the Copernicus CustCredit module and can customize his storefront to offer store credit for returns. Thus solving his returns problem.....if only that wholesaler would take the stale jelly beans back.......

SPECIFICATIONS & TECHNICAL NOTES

Please note this module requires OpenUI v.4.53 (uncompiled) with the Admin Extensions installed, or OpenUI v.4.71 (compiled). When used alone, that is, without the Copernicus Returns Processing system, you must manually enter the credit information from your customers. When used in conjunction with our Returns Processing system, you can provide store credit automatically as a method of refunding your customer for a return.

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5 Miva Merchant Tutorials Subscription Doubleplus New Media Marketing /

Take a look over the shoulder of a Miva Merchant professional as he takes you through every step, every module (almost), every function. Complete with "live" comments unedited, you'll learn while feeling like you're sitting next to a Miva Guru.

This tutorial subscription is different than all other Miva Merchant training methods because it is constantly updated, there are OpenUI and MMUI tutorials, as well as extensive tutorials on most popular third party modules, including offline products like Storeman. With the cooperation of third party developers, when a module is updated, or a new module is released, Merchant How To will create a new tutorial.

  • Setting Up Your First Miva Merchant Store
  • Getting Into Admin
  • Adding a Product
  • Adding a Category
  • Global Headers/Footers, etc.
  • Attribute Templates
  • Edit Store Admin Tour
  • Images
  • The Nav Bar
  • The Category Tree
  • Upselling
  • Related Products
  • Availability Groups
  • Price Groups
  • Managing Customers
  • Shipping Methods
  • Payment Methods
  • Order Processing
  • Basic Maintenance
  • Installing Modules
  • Downloading and Installing Miva Mia
  • Installing OpenUI
  • Updating OpenUI
  • OpenUI Tour
  • OpenTokens
  • Accounts/Login
  • Creating a Mini Basket
  • Adding a Second Store
  • Adding OpenUI to Second Store
Plus Third Party Modules and Software such as:
Plus Offline Tools such as:
And more as it is released. Click the link to see examples of tutorials.

NOTES: Please allow up to 24 hours for activation. Tutorial Flash files can be large, so it is recommended that you have a broadband Internet connection to enjoy the tutorials. This tutorial subscription is new, so not all tutorials listed at MerchantHowTo.com are immediately available. Also, since this subscription is essentially electronic distribution of knowledge, and since there are several examples and a list of tutorials available prior to purchase, no refunds can be granted on these tutorials.

Price: $599.95 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: MMUI/TemplateUI/OpenUI Versions: 1.x, 2.x, 3.x, 4.x , 4.14-4.23x (Available Compiled)
Other Module Compatibility: N/A

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6 Additional Checkout Fields (addendum) Weiland / Miva Central

Collect supplemental, required or non-required responses from customers at checkout. You can add as many questions to your form as you want. The responses are exported to a delimited text file which can be imported into most database management systems for further analysis. You can also have those responses appear in the Email notification and batch processing. Use it for the customer to add special instructions for the order, collect responses from survey or poll questions, allow the customer to fill out gift card messages, etc.

The admin interface allows you to build the form with your store's questions using standard html syntax.

for Miva Merchant version 3.x and 4.x. You can place the questions on one of the three checkout screens. This module is compatible with the MMUI and OpenUI. When using the OpenUI, simply select the screen from admin. When using the MMUI, editing the mmui.mv file will accomplish the same thing. You can also specify one or more of the questions to be required. Customers will not be able to complete the checkout if they do not respond to the required questions.

You can purge old questions from the active file and place them in a historical file in order to improve response time during order batch processing retrieval. The optional order batch retrieval requires editing the core batch report unless you are using truxoft's batch reporting module, which has an interface for the addendum module data.

In the compiled version you can limit the display of Addendum questions based on specific product codes. If you list product codes in the admin input, the questions will only be displayed if one of those products is in the basket at checkout. You can also use the wild card product code like 1AA*. If the applicable products all begin with the same characters, you can use the asterisk. This can only be used for the beginning characters in the product codes. You can optionally include the questions in the emails along with the responses. If using the OpenUI, you can select in admin whether to insert the response in the merchant notification or customer confirmation emails or both. You can also include the questions and responses on the invoice (last page after payment completes).

Limitation: When used in a store which uses PayFlow link or iTransact payment systems, you will need to place your questions on either the customer information screen or the shipping and payment selection screen. Those payment systems transport the customer to another domain. Hence, the module needs to save the responses to a file before the customer is transported off-site. When the customer returns from the off-site payment screens back to your store, the responses will be retrieved for saving to flat file or display in your merchant notification email.

Version 2.x, 3.x Available

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7 Addendum v5 Emporium Plus / Miva Central

Collect supplemental, required or non-required responses fromcustomers at checkout. You can add as many additional checkoutquestions to your form as you want, within reason. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:
- Collect supplemental, required or non-required responses from customers at checkout
- Export responses to a delimited flat file
- View responses in the file with a searchable admin report
- Display responses in the include modified invoice emails and batch reports and invoice screen
- Include response data in the order export file created by our inexpensive EZ Batch Report module (sold separately)
- Configure text label for each question to preceed the responses in the emails and reports
- Special instructions for the order, e.g. shipping needs
- Collect responses from survey or poll questions
- Customer entered gift card messages
- Questions displayed in a table which the store owner designs with standard HTML
- Limit the display of questions based on specific product codes
- Limit the display of questions based on the ship to country of the order
- Used in conjunction with our Mail Manager module, activate sending of specific emails
- Assign a fee to one response, for example gift wrapping fee, donation, or rush handling
- Insert a negative fee (vs positive fee) for impromptu sales, etc
- One or more responses can be required before customer can proceed
- Highlighted error message when required response(s) are omitted
- Tokens can be used to refill the responses if the page is redisplayed due to missing info
- Our standard version contains the features you'd expect in competitors' pro version

Feature Details.
The responses are exported to a delimited text file which can beimported into most database management systems for further analysis. Youcan also have those responses appear in the Miva Merchant Email notification and batchprocessing (modified email and batch modules included in the zip file). Use the module for the customer to add specialinstructions for the order, collect responses from survey or pollquestions, allow the customer to fill out gift card messages, include salesman orrepresentative code, etc.

The admin interface allows you to build the form withyour store's questions using standard html syntax. Hence,you can make the response collection table match the restof your store's look and feel. You can have text, radio, select drop down list, text area, and checkbox inputs designed the way you want them. Add css if you like or use typical fonts and table tags.

You can place the questions on one of the three checkout screens. You simply add the tokens to the page templates per the install doc.

You can also specify one or moreof the questions to be required. Customers will not be able to completethe checkout if they do not respond to the required questions.

You can purge old questions from the active file and place them in ahistorical file in order to improve response time during order batchprocessing retrieval. The optional order batch retrieval uses the modified core batch report which is included in the zip distribution file.

You can limit the display of Addendumquestions based on specific product codes. If you list productcodes in the admin input, the questions will only be displayedif one of those products is in the basket at checkout. Youcan also use the wild card product code like 1AA*. If theapplicable products all begin with the same characters, youcan use the asterisk. This can only be used for the beginningcharacters in the product codes.

You can alsolimit the display of questions to specific ship to countries.

You can optionally includethe questions in the emails along with the responses by using the modified email modules which are included in the zip distribution file.If using our Mail Manager (sold separately) module you can have a question (checkbox) which will trigger a specific email, e.g. opt-in mailinglist signup. You can also include the questions and responseson the invoice (last page after payment completes). Theresponses for the batch report are retrieved from an indexeddatabase for faster access.

You can alsoattach a fee to a specific answer to one question if youplace the questions on either the customer information orshipping/payment selection screens.

The included Addendum View report featureallows you to search (within admin) the addendum filefor specific responses. For example, you might have a questionfor a specific requested shipping date. Simply search the filefor orders which have requested the delayed shipping for thatdate. The order numbers can be returned and fed into our EZ Batchreport (sold separately) for a tailored report for a specific shipping date. Another popular use of Addendum is to collect the salesman or representativecode with an order. Not only can you display the code in the batch report,but if you use Addendum View to create a list of orders attributed to thatsalesman, you can make a batch printout for each salesmanwith only their orders on it if you are using our EZ Batch Report (sold separately). You can also include the Addendum responses in the order export file that EZ Batch creates.

Limitation: When used in a store which uses PayFlowlink, PayPal or iTransact payment systems, you will need to placeyour questions on either the customer information screenor the shipping and payment selection screen. Thosepayment systems transport the customer to another domain.Hence, the module needs to save the responses to a filebefore the customer is transported off-site. When thecustomer returns from the off-site payment screens backto your store, the responses will be retrieved for savingto flat file or display in your merchant notification email.

The included modified merchant email and batch reports will display the Addendum resposes. Additionally, the batch report can provide page breaks between each order for better printouts (incoices). Also, the merchant notification email allows you to insert tokens in the subject line so you can include things like the order number, order total, and customer name in the subject of the email.

Compare this module with our competitors' pro or advanced or ultimate versions. Those are just words tacked onto a module name. Don't let our low price fool you - compare features and you will find this module probably contains all of the features found in theirs plus we have several additional features. The Addendum module has been in use since Merchant version 1.x and continually enhanced with each version. Our competitors will try to keep up, but the simple choice is, why get a shadow when you can get the "original".

The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

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Compatibility: N/A Versions: 5.x+
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8 MS Excel Product Export to Flatfile DIGITAL PUBLISHERS / Miva Central

Use this Microsoft Excel 2000 Template to delimit your product data for importing into Merchant. Each cell/row is delimited to a text file exaclty as you've type it. Choose any delimiter. No mysteriously added double quotes. All hard returns (ALT-ENTER) are also removed allowing you to format your long product descriptions within the Excel Cell for easier reading. No limits on number of rows or columns it will delimit. This template uses a macro button which executes a visual basic module that delimits cells/rows to a plain text file.

Price: $19.95 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: MMUI/OpenUI Versions: 1.x, 2.x, 3.x, 4.x
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9 NetPush Advanced Inventory NetPush / MvCool

The NetPush Advanced Inventory Module allows Miva Merchant store owners to track inventory within Miva Merchant all the way down to the attribute/option level. The module has numerous configuration settings that should allow the admin to display and track any simple or complex inventory configuration. Inventory levels are only adjusted at checkout time so there is no need to worry about old baskets causing inventory problems. The module comes with an import and export module that allows administrators to easily update inventory levels by using csv files.

We suggest using template modules like Viking Coder's Product Templates and Category Templates if you want better control of the look and feel of your pages with regards to inventory. This will allow you to use tokens for display. Otherwise, you will have to settle for built in hook point displays that are built into the module and are configurable through the administration area.

The Advanced Inventory Module will send email when stock goes below certain configurable low stock level and can disable products when stock goes below the out of stock level. Administrators can also customize every message shown to the user. Fine grain customizations are made easy because the module allows product level configuration settings the ability to override global inventory configuration settings. This allows Miva Merchant Administrators the ability to customize inventory configurations for every product, if he or she wishes.

Notes:

  • OpenUI Tokens
    This module can be used with OUI OpenTokens. To use the module with Viking Coders template modules, see the OpenToken instructions and examples in the documentation on the NetPush.com site.

  • Product Upsell
    This module does not show stock information on the product upsell screens at this time. Stock is still tracked in the basket and checkout, but no current stock level is shown on the upsell screens during checkout unless you are using alternatives like tokens in templates.

  • Basket Redirect and Error Message
    The user is automatically redirected to the basket screen if he or she adds items to the basket that makes the product go out of stock or if the product is already out of stock. The error message is shown above the basket screen using a hook point in the Open UI. The message is configurable in the admin area.

  • Checkout Screen Error
    If configuration is setup to do so, the module will block a user from checking out if their basket has an item that is out of stock. This message is shown automatically at the top of the screen. The message is configurable in the admin area.

  • Pipes ( | )
    Product codes, attribute codes, and option codes must not contain the pipe character. NetPush Advanced Inventory uses the pipe to delimit for lookups. Pipes in your codes will cause the module not to work correctly.

Requirements:

  • Open UI 4.723+
    This module requires that you have OpenUI installed in your store. The module uses hook points in the OpenUI. You must have OpenUI version 4.723 or higher if you plan to use the OpenToken functionality available in this module. Please see the OpenUIsite for information about latest versions and bug fixes.

  • Miva Empressa 3.96+
    This module requires that you have Miva Empressa 3.96 or higher. The module uses functionality that is only available in newer versions of the Empressa Engine. Miva regularly releases new versions of Miva Empressa and the Virtual Machine to add new functionality and fix bugs. If you are on an older version, consider contacting your hosting company. You can find the Miva Empressa version at the top left hand of your Store Administrator when you first login. It should show your Miva Merchant version and your Miva Empressa version.

  • Miva Merchant 2.x, 3.x, and 4.x
    This module should work with most versions of Miva Merchant. In order to use the deactivate product option, you must be on version 3.0+. All testing and development was done on versions 4.13+.

Global Configuration Screen

All inventory settings will use the global configuration settings found in the Miva Merchant Administration area under Stores > Your Store > System Extension Configuration > NetPush Advanced Inventory. One may override these settings for products (see product level settings below). Each product must also be manually turned on before tracking starts. See product settings below.

Configuration Settings

  • Use NetPush Inventory
    You must set this to "Yes" if you want the module to be turned on. If this is set to "No", the module will not do anything.
  • Amount considered out of stock
    Usually this would be 0, but it can be set to any number, including negative numbers. Once the stock level reaches this number, it will be considered out of stock.
  • Deactivate when product level is out of stock
    In Miva Merchant versions that support it, the module will turn the Active flag for a product to off, if the product reaches the out of stock level. This only works on the product level, not for the attribute/option level.
  • Allow purchase even after out of stock
    Turning this on will allow customers to purchase products even after they go below the out of stock level. This could be a backorder situation.
  • Automatically remove from basket
    When a user adds products to the basket, the products will be removed if it makes the inventory go below the out of stock level and the admin is not allowing purchases when products are out of stock. Please take note that this option could cause problems if other modules are installed that also act on the basket.
  • Send Low Inventory Notices
    Turn this on to receive email warnings when inventory goes below the low inventory level.
  • Amount considered low
    The level that is considered low. Use this setting to trigger emails that will warn you when inventory is hitting a low level.
  • Low Email To Address
    Set this to the email address of the person who should be receiving emails when stock is at a low level.
  • Low Email From Address
    Set this to the email address that should be set as the from address in low stock emails.
  • Low Email Subject
    The subject of the low stock email. This field has token replacement.*
  • Low Email Body
    This is the body of the low stock email. This field has token replacement.*
  • Automatically change stock levels
    Turn this on if you want the system to subtract stock when a user purchases. If this is set to "No", the system will not update stock levels.
  • Show out of stock messages
    Turn this on to show out of stock messages on the product page when stock goes below the out of stock level.
  • Show in stock messages
    Turn this on to show how much stock is left on the product page.

    Out of Stock Messages*

  • Product Level
    This message is shown to the user on the product page below the shipping weight.
  • Attribute Level - Checkbox
    This message is shown to the user on the product page next to a checkbox option.
  • Attribute Level - Radio Buttons
    This message is shown to the user on the product page next to each radio button option.
  • Attribute Level - Select Box
    This message is shown inside of the drop down on a select box. HTML should not be used here.

    In Stock Messages*

  • Product Level
    This message is shown to the user on the product page below the shipping weight.
  • Attribute Level - Checkbox
    This message is shown to the user on the product page next to a checkbox option.
  • Attribute Level - Radio Buttons
    This message is shown to the user on the product page next to each radio button option.
  • Attribute Level - Select Box
    This message is shown inside of the drop down on a select box. HTML should not be used here.

    Other Messages*

  • Out of Stock - Basket Line Marker
    This helps the user to see which products have gone out of stock when looking at the basket. A red asterisks may be a good indicator for the user.
  • Out of Stock - Basket
    This message is shown to the user above the basket when a product has gone out of stock when adding, updating, or looking at the basket. Products can go out of stock at anytime, even after a user adds it to their basket. This is because stock levels only change after checkout.
  • Out of Stock - Checkout
    This message is similar to the out of stock basket message. It is shown on the payment screen during checkout. This should be considered one final inventory check before allowing the user to purchase.

* Token Replacement
This module has a few built in tokens for messages that allow you to give yourself and the user more detailed information. Some of the tokens below can only be used on certain screens, or in emails.

%%stock%% - Displays the current stock level. (1,2,3)
%%basket_quantity%% - Displays the amount in the basket and is unlikely to be used. (1,2)
%%available%% - Displays the amount of stock left before hitting the out of stock level. (1,2,3)
%%oos_level%% - Displays the out of stock level. (1,2,3)
%%line_items%% - Displays a list of line items that are effected. (1,2)
%%product_id%% - Displays the product id. (1,2,3)
'%%product_code%% - Displays the product code. (1,2,3)
%%product_name%% - Displays the product name if available. (3)
%%attribute_code%% - Displays the attribute code, or None if the effected product is only being tracked at the product level. (1,2)
%%option_code%% - Displays the option code, or None if the affected product is only being tracked at the product level. (1,2)

1. Is used for the low stock email body and subject
2. Is used for the out of stock basket message and out of stock checkout message
3. Is used for the in stock and out of stock messages on the product pages.


Product Configuration Screen

All inventory settings will use the global configuration settings found in the Miva Merchant Administration area under Stores > Your Store > System Extension Configuration > NetPush Advanced Inventory. To override these settings at the product level, go to the product in the administration area and click on "NetPush Advanced Inventory". You will see the settings below.

Configuration Settings

  • Use NP Inventory on this Product
    You must set this to "Yes" if you want to track inventory on the product. You must manually set this to "Yes" for every product that you want to track. If this is not set to "Yes", no inventory tracking will take place. By default, no product is tracked.
  • Override Global Settings
    If this is set to "Yes" the configurations settings will be taken from the individual product screen instead of from the Global configuration settings found under under system extension configuration. If set to "No", the module will use the global settings from above when doing inventory for the product. The default is to use the global settings.
  • Amount considered out of stock
    Overrides same setting under Global Configuration.
  • Deactivate when product level is out of stock
    Overrides same setting under Global Configuration.
  • Allow purchase even after out of stock
    Overrides same setting under Global Configuration.
  • Automatically remove from basket
    Overrides same setting under Global Configuration.
  • Send Low Inventory Notices
    Overrides same setting under Global Configuration.
  • Amount considered low
    Overrides same setting under Global Configuration.
  • Low Email To Address
    Overrides same setting under Global Configuration.
  • Low Email From Address
    Overrides same setting under Global Configuration.
  • Low Email Subject
    Overrides same setting under Global Configuration.
  • Low Email Body
    Overrides same setting under Global Configuration.
  • Automatically change stock levels
    Overrides same setting under Global Configuration.
  • Show out of stock messages
    Overrides same setting under Global Configuration.
  • Show in stock messages
    Overrides same setting under Global Configuration.

    Out of Stock Messages*

  • Product Level
    Overrides same setting under Global Configuration.
  • Attribute Level - Checkbox
    Overrides same setting under Global Configuration.
  • Attribute Level - Radio Buttons
    Overrides same setting under Global Configuration.
  • Attribute Level - Select Box
    Overrides same setting under Global Configuration.

    In Stock Messages*

  • Product Level
    Overrides same setting under Global Configuration.
  • Attribute Level - Checkbox
    Overrides same setting under Global Configuration.
  • Attribute Level - Radio Buttons
    Overrides same setting under Global Configuration.
  • Attribute Level - Select Box
    Overrides same setting under Global Configuration.

    Other Messages*

  • Out of Stock - Basket Line Marker
    Overrides same setting under Global Configuration.
  • Out of Stock - Basket
    Overrides same setting under Global Configuration.
  • Out of Stock - Checkout
    Overrides same setting under Global Configuration.

Setting Product Inventory Levels

The administrator can set product inventory levels by going to the product page within the Miva Merchant admin area and clicking on NetPush Advanced Inventory. This is the same screen as the product level configuration. Product inventory levels are shown below the configuration area. To add new inventory, use the yellow add button. To edit inventory, click white add button next to the inventory entry.

The module checks inventory by looking at a unique combination of Product Code, Attribute Code, and Option Code. When entering stock levels, you enter the codes separated by a pipe. For example, shirt1|color|red, where shirt1 is the product code, color is the attribute code, and red is the option code. If you do not set an inventory level for an existing product attribute combination, no tracking is done. Setting a stock level of -9999 has the same effect.

Inventory at a product level
You may choose to only track inventory at a product level in combination with or not at an attribute level. To enter a stock level for a product, simply use prodcode||. This tells the system that you are tracking the product code, but not the attributes or options by leaving them blank. Using -9999 for a stock level will temporarily turn inventory tracking off.

Inventory at the attribute level (checkbox, select box, radio buttons)
Checkbox - prodcode|attrcode|(the last field should be left blank, as checkboxes have no options)
Select Box and Radio Buttons - prodcode|attrcode|optcodeAll 3 are required and must be unique, even if you are using attribute templates. If you are using normal templates in combination with attribute templates, make sure you do not give them duplicate code names.


Using Advanced Inventory with Template Modules and OpenTokens

The Advanced Inventory Module can be used with 3rd party template modules like the ones from Viking Coders by using Open UI tokens on product pages to display current inventory levels. Please note that token support has not been completely tested as of yet.

%module|npinventory|stock_level%
Returns the stock level for the product, attribute, option combination. To ensure that this works correctly, you should set g.NPI_Product_Code, g.NPI_Attribute_Code, and g.NPI_Option_Code to the current product code, attribute code, and option code. On a checkbox, make sure to set g.NPI_Option_Code = ''. On a product level, make sure to set the attribute and option variables to ''. After these globals are set, call the token. If the return value is -9999, the item is not being tracked.

%module|npinventory|stock_available%
Same as above but shows the amount available.

%module|npinventory|oos_level%
Same as above but shows the out of stock level.

%module|npinventory|stock_list%
This token will set a global variable that contains an array of structures. You must set g.NPI_Product_Code equal to the current product code before calling the token. This array contains all of the product code, attribute code, and option code combinations for a specific product. It also contains the available stock, out of stock level, and other information shown below. This token makes it easy to create a stock table using OpenUI tokens in Viking Coders templates or in a product header or footer. Code examples are available in the help pages on the NetPush.com site.
Array Structure:
g.NP_Inventory_StockList[i]:attribute_code - Attribute Code
g.NP_Inventory_StockList[i]:option_code - Option Code
g.NP_Inventory_StockList[i]:stock_level - Stock Level
g.NP_Inventory_StockList[i]:oos_level - Out of stock level
g.NP_Inventory_StockList[i]:available - Stock Level minus out of stock level
g.NP_Inventory_StockList[i]:allow_pur - Allow purchases even if out of stock from admin settings
g.NP_Inventory_StockList[i]:low_amount
- Low amount from admin settings
g.NP_Inventory_StockListLen - Variable that tells you how many items are in the array (represented by i above)

Price: $149 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions: 4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

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10 Order Manager Stone Edge / Miva Central

A complete system for managing your customers, orders, inventory, purchase orders and more! Designed and priced for small-to-medium size ecommerce stores.

The Stone Edge Order Manager will save you time with every order you ship. It is a feature-rich program that helps you manage your orders, your customers and your inventory. The Order Manager simplifies the entire fulfillment process. It brings your data in-house where you can manage it securely and conveniently on your own PC or LAN.

  • Includes Miva Merchant Module that lets you download and import your latest orders with one button click in the Order Manager.
  • New Features for Miva Merchant Users:

  • Download Inventory data from Miva Merchant into the Order Manager
  • Download Customer data from Miva Merchant into the Order Manager
  • Synchronize inventory quantity-on-hand data in either direction between Miva Merchant 4.x stores and the Order Manager
  • Real time inventory tracking with Miva Merchant 4.x stores! Whenever you sell, return, exchange or receive inventory in the Order Manager, the change in quantity-on-hand will be reflected in your Miva Merchant store within seconds!
  • Import and export inventory data in text files compatible with Phosphor Media's StoreMan program
  • Builds a searchable customer list.
  • Subtracts items sold from your inventory. Marks items as backordered when necessary.
  • Prints customizable pick lists and order summaries.
  • View Orders screen makes it easy to search for and review orders.
  • Quick and easy handling of backorders, returns, exchanges, adding or deleting line items, changing a SKU or quantity, etc.
  • Can convert products with order attributes (color, size, etc.) into "Sub SKUs" for inventory tracking of specific item sold.
  • Includes support for Authorize.Net and Verisign credit card processing. Capture payments that were pre-approved in your Web store. Process other sales, credits, voids, etc. with two or three clicks on our Virtual Credit Card Terminal.
  • Prints customizable Invoices, Packing Slips and Shipping Labels.
  • Automatic and manual emailing to customers and vendors. Includes powerful "email merge" system with user-definable mail merge templates and easy-to-use template editor.
  • Interfaces with UPS Online WorldShip, Fedex QuickShip, Postal Package Partner and other shipping programs.
  • Automates drop-ship purchase orders.
  • Creates re-stocking purchase orders. Supports barcode scanners for receiving inventory.
  • FIFO accounting system tracks value of inventory value.
  • Includes Manual Orders screen for entering orders that arrive by phone, fax, etc.
  • Includes Point-of-Sale screen for orders from walk-in customers. Supports barcode scanning.
  • Extensive report menu includes a wide variety of reports for accounting, inventory, sales management, etc.
  • Easy export of customer information for bulk-emailing. Includes powerful selection methods.
  • Many more features that have been requested by merchants like you since we introduced the Order Manager in 1999!
  • A fraction of the cost of Mail Order Manager (MOM), and better suited to small-to-medium merchants.
  • Buy with confidence - 30 day money-back policy.
At $995 the Order Manager is easily affordable for most Miva merchants. The price includes the Miva module that lets the Order Manager download orders directly from your store, and a license for up to 5 users at one location. If you own more then one Miva Merchant store, you can use one copy of the Order Manager to manage all of them.

The Order Manager is an open-source program written in Microsoft Access. It is designed for easy incorporation of custom reports. Most merchants will find that it has all the features they need to manage their on-line, phone, mail order and Point-of-Sale sales. For those merchants with special needs, Stone Edge also offers reasonably priced customization services.

Price: $995 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: MMUI/OpenUI Versions: 3.x, 4.x, 4.14-4.24x (Available Compiled)
Other Module Compatibility: N/A

From: Order Management Applications and Modules
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11 Customer and Product Administration Weiland / Miva Central

Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice.

Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers
- Unlimited number of templates for the status change emails
- Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date
- EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order
- Run a Stock Level Report (SLR) to determine which items are nearing depletion
- Editable interface to change the inventory levels of all/any products in the SLR
- Export the SLR for mass editing/importing or to interface with your office backend
- Immediately visible when you log into admin is the number of pending orders
- Annotate progress updates from multiple departments within the order record
- Progress is visibile to other admin entities within your store at all times
- Customers can view their order status history including tracking links and product lists
- Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can have one click re-order from invoices in the current orders

Feature Details.

Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.

In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with this internal inventory management (IM) system to improve the overall IM usability.

In the administrative interface:

  • Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
  • Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
  • Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
  • Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
  • Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
  • Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
  • Display the number of status = "pending" orders in the main admin screen, Store Notifications section, so pending orders are immediately visible when you log into admin. A convenient popup shows order numbers and dollar total of each.
  • Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).

From the customer account record:

  • Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
  • Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
  • Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
  • Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.

Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:

  • Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
  • Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
  • Follow-on Contact - generate after sales communication at pre-determined points of time in the future
  • Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails

OpenUI required. This module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen.

Price: $40 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions: 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

From: Order Status Modules
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12 Customer and Product Administration v5 Emporium Plus / Miva Central

Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers
- Unlimited number of templates for the status change emails
- Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date
- EOD display all records or just the records with a specific status
- EOD contains links to the order edit screen for easy viewing of an individual order
- EOD display of products sold summary reports
- Run a Stock Level Report (SLR) to determine which items are nearing depletion
- Editable interface to change the inventory levels of all/any products in the SLR
- Export the SLR for mass editing/importing or to interface with your office backend
- Annotate progress updates from multiple departments within the order record
- Progress is visibile to other admin entities within your store at all times
- Customers can view their order status history including tracking links and product lists
- Order status history can use default or store built template
- Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can view their order status and shipping tracking by entering their order number and email
- Customers can have one click re-order from invoices in the current orders
- Auto-assign customer membership to price groups based on their order total history

Feature Details.
Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.

The membership system allows you to automatically include customers into price groups when they log into your store and is based on their prior purchase history. You set up your price groups as you would any price groups and assign the applicable products to those groups. Then you specify a trigger level required for the customer to be a member of each group. You can insert tokens into the applicable screens, e.g. customer edit, welcome back returning and new customers. Then when they log in, the token runs the order history for the status codes you specify (e.g. F for filled), sums the totals, and checks to see if they meet a membership level. If they do, they are inserted into the highest qualified price group.

In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with the built in internal inventory management (IM) system to improve the overall IM usability.

In the administrative interface:
  • Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
  • Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
  • Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
  • Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
  • Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
  • Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
  • Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).


From the customer account record:
  • Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
  • Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
  • Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
  • Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.


Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
  • Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
  • Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
  • Follow-on Contact - generate after sales communication at pre-determined points of time in the future
  • Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails


The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

Price: $40.00 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: N/A Versions: 5.x+
Other Module Compatibility: N/A

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13 Payment SuperMod Checkout Enhancement Copernicus / Miva Central

The Payment SuperMod™ allows you to control what payment options your customer sees and the order in which those options are listed. It also allows you to add extra data collection elements for each payment method in your store.

Key Benefits Include:

  • Control the text displayed for each payment method
  • Filter payment methods available to the customer based on:
  • Day of week
  • Time Ranges
  • Availability Groups
  • Ship-To Country
  • Ship-To State
  • Order Minimum/Maximum
  • Bill-To/Ship-To Match
  • Add extra data collection for each payment method
  • Use existing payment modules
  • Filter payment methods on a per product basis


Example Usage: A storefront that sells jelly beans online has a payment problem. In an effort to reduce fraudulent transactions, the company manually processes all international credit card transactions. Therefore, they can only accept credit cards from banks outside of the US during the Monday – Friday work week when an employee is available to enter the credit card number into the credit card processor.

A Brazilian grandfather wants to purchase 20 pounds of jelly beans for his grandchildren who are coming to visit for the summer. He places his order on a Monday evening and is not given any credit card options for payment. The payment form asks him to come back during business hours to perform the transaction or to use an alternative form of payment such as PayPal or wire transfer. The grandfather decides to wait to process his transaction until Tuesday morning and logs onto the site, finds credit card options for payment and submits his credit card.

An employee runs the credit card processing, the transaction is approved and the jelly beans are shipped out immediately. So as not to irritate the Grandfather later in the summer when he returns to the website on a Wednesday evening to purchase another 20-lb. bag of jelly beans for his grandchildren, the storeowner can place the Grandfather in a group of accounts that are permitted to use international credit cards even on weekends and not wait until regular business hours and manual processing.

SPECIFICATIONS & TECHNICAL NOTES
  • Specific day: Limit the days that a specific type of payment is accepted. (all/weekend/weekdays)
  • Time ranges: Limit the time of day that a specific type of payment is accepted (up to 2 specific ranges)
  • Availability Groups: Limit the types of payment options available to a customer depending on what “group” his customer account is affiliated with
  • Countries: Limit the countries from which you will accept certain payment methods
  • States: Limit the states within the US from which you will accept payment.
  • Weight Minimum: If an order is below a specified weight limit, constrain the payment methods available to the customer
  • Weight Maximum: If an order is above a specified weight limit, constrain the payment methods available to the customer
  • Bill To/Ship To Match: If the Bill To and Ship To addresses do not match, constrain the payment methods available to the customer
  • Per Product Payment Methods: Specify the payment methods available on a per-product basis


[Product Manual] [Marketing Brief]

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14 Static Catalog Generator Weiland / Emporium Plus

The StatCat module is both an admin module and a basket interface module. The primary purpose of StatCat is to generate static catalog pages (indexes and sub-pages) directly from your Miva Merchant products and category databases so that search engines will add your pages to their index. Presumably this will allow customers to find your store amongst the millions of web sites on the Internet. As such, the pages generated are basic html pages with links to sub-pages, basket page and individual product pages in your Miva Merchant system. Each page contains your store title, meta description, meta keywords, footers along with the products. Category pages also contain category headers and footers.

Although these are static html pages, they have direct links which allow customers to add the products to their basket which is maintained in your Miva Merchant shopping cart system. If you are using the CIM Inventory Manager or Miva Corp's new Inventory Manager (in Merchant 4.x), it will even check the stock level and return an out of stock message if stock level is depleted

** Caution: If you are using Merchant 4.0 and its Inventory Management system that deducts products from inventory when they are placed in the basket, you should select to NOT use the Add to Basket buttons if you have one-of-a-kind items. The reason for this is that some robots and other indexing software may even follow links which contain the ? and & characters. This could result in the stock level decrementing to zero and out-of-stock emails being sent. The products won't be removed from inventory completely, as they will be re-stocked when you run the Admin:Delete Expired Shopping Baskets. This undesirable situation does not exist in Merchant versions 2.x or 3.x. It is also not a problem in Merchant 4.x if your store does not use the Miva Corp Inventory Management or your product stock levels are not likely to be depleted with one or two passes of the indexing program.

The store owner determines which page the customer will go to when they select to add a product to the basket. They can be taken either to the basket for review or back to the static page they just selected from. Both processes are automatic and do not require Javascript or meta refresh routines. Either click through destination can be used on either of the sort options, store owner choice. In addition to the functionality of this module, it provides an excellent example of how to interface static pages with the Miva Merchant system with return to the correct static page.

Quick links on each sub-page allow the customer to return to the index or go straight to their basket for review and checkout.

Below the sub-pages the store owner can even generate individual product pages. These product pages contain the full sized image and description. If the store uses the Flexible Product Description module and the product record contains a Keyword field, those product specific keywords are added to the store's generic keywords which are already in all of the static pages.

The store owner can decide whether to display the price for each item on the static pages. Since these pages are static and cannot function interactively to determine customer price groups or discounts, the hide price routine has its place. However, if the store has no price groups and discounts are calculated on basket totals or discount coupons, the price listing is useful.

The static pages also have no way to restrict access. So if your store is one which does not allow certain products to be shown to all customers, then this module is not for you, unless you can place all of those restricted products in specific categories. In which case, you could then sort pages by category and simply delete those categories' pages.

This module is for Miva Merchant 2.x, 3.x and 4.x. It works with both the Miva Merchant look and feel (mmui.mv) and the OpenUI look and feel (oui.mv). If using the mmui.mv, there are two edits that need to be made to the mmui.mv file.

StatCat produces pages similar (mirror) to the layout in Miva Merchant with admin control. The following configuration settings are made within the standard Miva Merchant admin interface: Page title, home URL, optional title/store logo, title background color, title foreground color, category title header size, number of product columns on the category sort page, Meta description of the site, Meta keywords on the site, return action after adding a product to the basket, option to hide the prices, category column background color, category column foreground color, category column font, category column size, product background color in the category sorted pages, product foreground color in the category sorted pages, product font and size in the category sorted pages, optional display of thumbnail images in the category sorted pages, store front page welcome screen, search button input, product descriptions on category pages, and page footer.

Once generated, the index pages can be linked to your main home page. The catalog can be left in the directory it is generated in or copied to any web site (or multiple web sites) to increase search engine visibility. The links to images and back to your Merchant.mv store will work across servers. An example of this remote distribution can be seen at my Yahoo/Simplenet web site. The limitation to the remote distribution is that these remote static pages are one way, ie. placing a product in the basket will take the customer to the main Merchant.mv, but not back to the remote static page. They would then continue shopping in Merchant.mv. This limitation exists only if the static pages are not in their original catalog directory. If they are in the catalog directory on the local server with Merchant.mv, then return to the static pages is one of your options in admin.

The StatCat also has the ability to generate static pages which can be placed on a disk and used as a catalog which can be mailed or given out to potential customers. When using this option, links to your web site or the shopping cart are suppressed. An example of this type of catalog can be seen online. It has no links to the cart and the images are virtual to the static html pages.

When generating the catalog, the store owner has the option of restricting the html output to a list of specific categories. This is particularly useful when the store owner wants to place their static pages on remote servers which have specific themes in a mall environment. Some categories may "fit in" and some may not. This also might be useful if you want to create disks with only certain categories of products on them to be given to customers.

Note 1: StatCat uses the first letter of the product name to name the sub-pages. If you use illegal characters for the first letter of product names, you will not be able to generate the by-name catalog. An example would be the left bracket, as some might have put the font tag at the beginning of the product name. If that is the case, use the by-category catalog.

Note 2: If you have an excessively large products database, you will probably not be able to run StatCat on a server without timing out. However, you should be able to run it in MivaMia if you have a mirror of your store on your PC. You would then need to upload the static pages manually. This store of 600 products took about 5 seconds to generate the category pages.

Example static catalog pages

  • Sort by name
    • This example has the add to basket button disabled
    • This example contains StatCat generated individual product pages
  • Sort by category
    • Click through returns to the originating static page after addition (alternatively you can have it remain at the merchant.mv basket)
    • This example contains StatCat generated individual product pages

Several new features have been added to the compiled version; background image, functional navigation bar, "smart" metatags, extensive implementation of keyword and header and footer usage, product page names can be product code or name ending with html, inclusion of product links at the top or bottom listed as featured products or similar designation, include any fields in the products database on product pages (including modified structure), optionally hide subcategories on category pages as applicable, additional product page links such as "check availability or latest prices", and export to any directory within the store's path (creates directory if it does not exist). Discontinued (inactive) products can continue to have modified static pages generated so that search engine links remain viable, yet do not result in errors when linked to the store. Additionally, affiliate codes can be included with every link so that the static catalog pages can be given to affiliates who wish to mirror your catalog at their site. If you are using the OpenUI, StatCat adds "smart" metatags to your merchant.mv so that when the customers (and search engines) click from your static pages to your actual store, the pages will contain metatags related to category headers, product descriptions and product keywords (if used). It also reverses the title tag with the category and product screens so that the category or product name appear first, then the store name. If your store has our Volume Pricing module version (4.53 or higher) installed, StatCat can optionally include the volume price table on the static pages. When creating the static product pages, a flat file is created in the background which can be used for a data feed file for submission to FroogleTM. It contains the header and data for the basic file format.

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15 Basket Wizard Pro Luray / Miva Central

The Basket Wizard Pro is a versatile module designed to give you control over the layout of theBasket Display screen and add increased use and functionality to this screen.

Users of the Basket Wizard will find increased functionality in this Pro version.

Key Features include:

Thumbnail Image

  • Continue Shopping returns to Last Multiple Product Page.
  • Display New, Special or Discounted Items.
Plus, you can:
  • Add Thumbnail Image and Link.
  • Add Category Tree.
  • Suppress “Remove”, “Product Code” or “Update Quantity”.
  • Link the Product Name.
  • Create “Continue Shopping” and “Continue Checkout” links below the basket, choose the screen to terminate “Continue Checkout” and choose one of the following methods for terminating “Continue Shopping” (to return to a specified screen, return to a specified HTML page, or return to the last page viewed that contained multiple products.
You can also add a “Last Chance Specials” dsiplay of products below the Basket Display. Set up your own display of products to offer your customers before they check out using either a multi-column Expanded Layout or Line Layout. Either display is fully configurable in Admin. Screenshot of admin

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16 Return to Last Static Url modStop /

This module saves the last static URL that your shopper came from, and adds a "Continue Shopping" button to the Basket Contents page which returns the shopper to that last static page.

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