Miva Merchant Modules and Applications Search

Where are the hits occurring in your store? Are customers starting but not finishing the checkout process? How many payment authorization failures occurred in your store today? What were the causes of those failures?

Monitor what's happening in your store every hour of the day. The Latu Realtime Reporting module provides you with important details on customer traffic in your store. User-friendly daily reporting lists activity by the hour, and monthly reporting lists activity by the day.

A unique feature of the Latu Realtime Reporting module gives you the ability to monitor the checkout and payment process, in detail. Detect any payment authorization problems as they are occurring. Results of all successful and failed payment authorizations are recorded.

• easy-to-read daily & monthly reports; daily reports list traffic by the hour and summarize for the day; monthly reports list traffic by the day and summarize by the for the month; includes total dollar amounts of orders;
• detailed reporting of most visited category & product listing screens; hits tracked for all categories, each category, each offset page of the category, each offset page of the product listing;
• detailed reporting of most visited product display screens
• all reporting provides details by the hour, day & month;
• comprehensive tracking of each step in the checkout process; view & compare hits to the Customer Information, Select Shipping Payment. & Order Payment screens;
• comprehensive tracking & monitoring of payment authorization & processing; track data entry error occurrence, monitor all payment authorization failures & successful payment authorizations;
• view traffic for any Miva Merchant event (screen or action) for any year, month or day;
• view payment authorization results (success, authfail, dataerror) for any year, month or day; results are also searchable – look up transactions for a specific credit card type or specific type of authorization failure;
• processor-efficent tallying of store traffic means that reports are generated quickly;
• comprehensive logging of store traffic and authorization errors & failures;
• user-friendly pop-up help screens;
• complete control over which events (screens & actions) are logged & tallied;
• blocking of IP addresses;
• automatic monthly rotation of log files