Features:
- Autoresponder - specialized emails at the completion of the order
- Merchant notification and customer confirmation
- Vendor and product specific templates
- Can limit sending based on a specific attribute/option code for a product
- Include coupons or promo codes when specific products ordered
- Optionally require an input to allow the email, e.g. a response from Addendum
- Easy to use checkbox configuration of vertical or horizontal layout emails
- Highly configurable free form template layout emails with embedded tokens
- HTML or text email formatting
- Archive flat file is created for each template, easily track sales activity
- Mail Manager Report module can display the flat file contents by time period or product
- Ship to, bill to and other email addresses for each template
- Send emails to your company's internal departments, e.g. shipping
- Emails to web enabled cell phones as abbreviated messages
- Open architecture so that other events can also trigger an automated response
- Can resend emails when the customer knows and enters their order number and email address
- Use render token to send an email from any pagein the store
- Send a welcome email before the order completes and optionally include a promo code, customer login and password
- Include 3rd party data with module tokens, e.g. Addendum responses
- Display shipping and payment invoice messages
- Create packing slip and label emails
- Ship to country address formatted according to the applicable country's postal recommendations
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon
- Restrict email to a specified list of countries, thus allowing for language specific emails
Feature Details.
In admin, you create one or more template emails. Eachtemplate can be different, i.e. what it displays, how the data is oriented on the screen/paper, and what product(s) triggers the autoresponder. Most responses are triggered by the product codes purchased. Some example uses:- Email to any of your drop-ship manufacturers listing the Ship To address and the products to be shipped if using real time creditcard authorization. The module will sort out which drop shippergets which emails, including listing the products to be shipped. Unlike some other vendors' drop ship notification modules, this one only includesthe products belonging to the associated drop shipper. Thus a drop shipper doesnot see the products being supplied to the customer by other drop shippers when the order contains multiple product sources. Youcan still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processingverified the charge, then forward to the drop shipper. This would savehand entering the order. In addition to the email, an archive flatfile is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
- Email to Ship To or Bill To or both thanking them for a donation to your sponsored charity on your site.
- Email to your shipping department listing Ship To addressand products ordered if using real time credit card authorization. Products section can be cut/folded to result in a shipping label with your company address included. If notusing real time authorization, use the pending mailbox technique similarto the drop shipper scenario above.
- Email a promo coupon code if a customer purchases a specificproduct or from a list of products
- Email service, warranty, shipping and contact information on specific products or product lines
- Send an email to your cell phone's inbox when orders are placed in your store (requires a cell phone plan that assigns an email address to your phone).
- You own a mall with multiple stores within the mall. Thosestore owners rent the stores from you for a percentage of their gross. Use mail manager as an audit tool to track theirsales. In addition to the autoresponse email, mail manager produces a flat file with order ID, date, product name, product code, quantity, price for each, and price extended. Periodically retrieve that flat file and import into a spreadsheetfor easy analysis.
- The included Mail Manager Report module can display the contents of that flat file through admin. It can filter the report by specific timeperiods (daily, weekly, monthly) within reason. The limits of your PC or server may prevent very lengthy reports for excessively long time periods. It can also limit the report to only one product code. Since the templates canbe designed for each vendor, you can create individual vendor flat files with a corresponding report for each vendor.
- Literally, you can have a different autoresponder for everyproduct in your store.
However, Mail Manager has a somewhat open architecture sothat other events can also trigger an automated response. For example: - Send a welcome email before the order completes, but afterthe customer completes the registration process (for those thatcreate an account)
- Send a thank you for rating a product (using our Rate This system)along with a coupon code for taking the time to do so
- You can use the ifvar script or var token in these "other event" emails. For example, generate a unique coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now.
- Use a render token to send an email from any page in the store. For example, put it on the product page to send a specific email when a specific product's page is viewed by a customer who is logged in. The email goes to their password recovery address (but could be bill to or ship to address). If you want it sent to a hard coded address, e.g. yours to monitor traffic,you would put your email address in the 3rd parameter of the token. The uses of this feature are endless. Send a coupon to entice customers to buy when they visit specific product screens. Tell them about other products related to the one they just viewed.
As you can see, the uses of this Mail Manager are quite diverse. Some of the variable features configured through admin for each template are: - Show or hide any of the data elements
- Orient your email either horizontally or vertically
- There is also a free form template using an extensive list of tokens and mini-scripts to customize the emails that are sent at the time of order completion. They can vary from mimics of the standard merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell phone emails. The emails can be plain text or HTML formattedemails for better readability. You can change the fonts, colors,layout and even add images to your confirmation and notificationemails. If your shipping and payment modules are configured withinvoice notices, these can be included in the emails with a token. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create packing slip and label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template. In the free form template you canalso set the time so that it can be offset from the server time,thus display for a different time zone in each of your emails.
- Customize your email and store's physical address
- Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
- List full or partial Ship To and/or Bill To address
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
- Restrict email to a specified list of countries, thus allowing for language specific emails
- Resend order emails if the customer knows and enters the order number and email which match the actual order. The form for these two data elements can be placed anywhere you can edit the store user interface, e.g. headers, footers, welcome screen.
- You can specify the product code and an attribute/option value that must also be met before the email will be sent. This is particularly useful when the emails are used for vendor notification. A certain product might bedrop shipped by two different vendors and the only difference is the selected attribute/option value.
- Insert a "require" token that has to be met before the email will be allowed. As example,have a checkbox using Addendum to ask a customer if they want to be added to a list server (mailing list). Then if they check the box, the "yes" response is sent to Mail Manager. The Mail Manager can then generate a specifically formatted email to activate an email address at your list server, if you have one.
- Write a different body for each of the email templates you add
- List products and prices or just the products without prices
- Link the email usage to one or more product codes or entire inventory with wildcard
- No need to go to each product to link the email, a copy and paste froma flat text file will add hundreds instantly
I'd be surprised if you find that this capability exists anywhere in any mid-priced shopping cart system. Autoresponders that fill in the blanks are one thing, but this is a store owner, pre-planned autoresponse for a specific product. Within your store, you could have dozens of different responses (individual or grouped) or a wildcard response for all of the products. You can use itto make connections not directly related to sales, yetlinked to a specific sale. - Customer buys a kayak from your store. Tell them about the kayak camp 20 miles from your store and give them the 800number of the guy with the info about a big get together next month.
- Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery inhopes of finding the needle in a haystack.
As you can see, this list could be endless. Targetted, intelligent autoresponders are designed to increase your store'sbusiness and decrease the amount of time employees spend on sendingout product specific, emails. The pre-formed templates are easy to configure and do not require programming experience. For the more experienced, you also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents. Price: $45.00 Upgrade Cost: $0
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Sales, support and other inquiries between you and your customers are seemlessly integrated into your MIVA Merchant store. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features:
<- Easily integrate customer contact and inquiries
- Collect typical name, email, subject and inquiry
- Collect unlimited extra required and/or non-required fields
- Hide your store's email addresses from spammer email address harvesters
- Change the email address you want inquiries to go to through the admin panel
- Launch the Contact Manager from Merchant or from a static page
- Use a form or link to launch the Contact Manager
- Assign the contact record to a specific technician or department with ease
- Customer can select the target to send the inquiry to with a select list option
- Contact is logged and is not effected when email servers are down
- User interface is easily customized, even by html novices, from the module's admin configuration screen
- Use store morph technologoy to fully customize the form
- Department codes, descriptions and email addresses are configured through admin
- Admin section allows you to search one or more criteria to find messages
- Edit the status and/or respond to the sender
- Can send autoresponse email to customer so they know you received their inquiry
- Includes a contact tracking number in the email subject
Feature Details.
Protect your email addresses. This module keeps yourstore's email address out of view of spammer email address harvesters. It also allows you to easily change the email address you want inquiries to go to without editing html pages.Easy link to the contact form. You can launch the Contact Manager form from a button in the category column, in the nav bar or elsewhere within Merchant or from a static page. You can also easily use a http link format for launching the Contact Manager form from static pages or within Merchant. Assign the inquiry. The Contact Manager allows you to assign the contact record to a specific technician or department with ease. That technician can then find their active contacts easily. User interface look and feel. The Contact Manager form characteristics are controlled from the module's admin configuration screen. At the admin level you can change category column button text, optional category column button image, email subject, email to address, contact screen title, customer email prompt, customer inquiry prompt, background color, font face, font size, font color, message for the submission form, send button text, and optional send button image. Even for the html novice, the form's characteristics are easily altered in admin. In Merchant 5.x you can go a step farther if you are familiar with the store morph technology (SMT) and page template editing by fully customizing every aspect of the form. With the Merchant 5.x built in SMT you can make changes to the page and even rollback changes if you don't like what you see. Customer can choose department. The module allows the customer to select the target to send the inquiry to with a select list option. This expedites the delivery to the specific technician/department's email address. As with the uncompiled version, the email addresses are hidden from email harvesting spammers. Field inclusion and validation. Department codes, descriptions and email addresses are configured through admin. The standard collection fields are name, email, subject, department, and inquiry. However, you can also have an unlimited number of extra fields in the form. These fields can be required or optional. If required and the customer does not provide a response, the form will validate and redisplay so the missing info can be supplied. What extra fields you create and use is dependant on how you will use this contact form; e.g. requests for info, pricing, availability, product details, billing, shipping, or even for customer surveys prior to checkout. Autoresponse receipt verification. When the customer submits their inquiry, the module can optionally send them an autoresponse that you have received their inquiry and how soon you will get back to them. That autoresponse email is composed and customized by you through the admin panel. You can also include the contact tracking number in the subject of the contact emails and responses, e.g. [EP #925]: How do I..... Searchable contact records. The admin section allows you to search one one or more criteria to find messages you are interested in. You can then edit the status and/or respond to the sender. The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed. | |
| Screen shot showing contact search screen |
 | Screen shot shows results of search in admin |
 | Easy configuration for user interface screen |
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The ultimate Miva Merchant autoresponder module - send specialized emails at the completion of the order. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant notification, customer confirmation and even vendor specific notification.
Features: (some features are only in the compiled version)
- Autoresponder - specialized emails at the completion of the order
- Merchant notification and customer confirmation
- Vendor and product specific templates
- Include coupons or promo codes when specific products ordered
- Easy to use checkbox configuration of vertical or horizontal layout emails
- Highly configurable free form template layout emails with embedded tokens
- HTML or text email formatting
- Archive flat file is created for each template, easily track sales activity
- Mail Manager Report module can display the flat file contents by time period or product
- Ship to, bill to and other email addresses for each template
- Send emails to your company's internal departments, e.g. shipping
- Emails to web enabled cell phones
- Open architecture so that other events can also trigger an automated response
- Send a welcome email before the order completes and include a promo code
- Include 3rd party data with tokens, e.g. Addendum responses
- Display shipping and payment invoice messages
- Create packing slip and label emails
- Ship to country address formatted according to the applicable country's postal recommendations
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon
- Restrict email to a specified list of countries, thus allowing for language specific emails
- MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used
In admin, you create one or more template emails. Each
template can be different, i.e. what it displays, how the
data is oriented on the screen/paper, and what product(s)
triggers the autoresponder. Most responses are triggered
by the product codes purchased. Some example uses:
- Email to any of your
drop-ship manufacturers listing the Ship To
address and the products to be shipped if using real time credit
card authorization. The module will sort out which drop shipper gets which emails, including listing the products to be shipped. You can still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processing verified the charge, then forward to the drop shipper. This would save hand entering the order. In addition to the email, an archive flat file is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
- Email to Ship To or Bill To or both thanking them for
a
donation to your sponsored charity on your site.
- Email to
your shipping department listing Ship To address
and products ordered if using real time credit card
authorization. Products section can be torn/folded to
result in a shipping label with your company address included. If not using real time authorization, use the pending mailbox technique similar to the drop shipper scenario above.
- Email a
promo coupon code if a customer purchases a specific
product or from a list of products
- Email service, warranty, shipping and contact information on
specific products or
product lines
- Send an email to your cell phone's text messaging
when orders are placed in your store (requires a cell phone
plan that assigns an email address to your phone)
- You own a mall with multiple stores within the mall. Those
store owners rent the stores from you for a percentage of
their gross. Use mail manager as an audit tool to track their
sales. In addition to the autoresponse email, mail manager
produces a flat file with order ID, date, product name,
product code, quantity, price for each, and price extended.
Periodically retrieve that flat file and import into a spreadsheet
for easy analysis.
With compiled Merchant, the included Mail Manager Report
module can display the contents of that flat file
through admin. It can filter the report by specific time
periods (daily, weekly, monthly) within reason. The limits
of your PC or server may prevent very lengthy reports for
excessively long time periods. It can also limit the
report to only one product code. Since the templates can
be designed for each vendor, you can create individual
vendor flat files with a corresponding report for each
vendor.
- Literally, you can have a different autoresponder for every
product in your store.
However, Mail Manager has a somewhat open architecture so that other events can also trigger an automated response. For example:
- Send a
welcome email before the order completes, but after
the customer completes the registration process (for those that
create an account)
- Send a thank you for
rating a product (using our Rate This system)
along with a coupon code for taking the time to do so
- Essentially any event in the mmui, oui or even another third party module can trigger an email which you write for the
particular event
-
You can use the
ifvar script or var token in these "other event" emails. For example, generate a unique
coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now. If you don't have an account with us yet, sign up and you'll see how it works.
As you can see, the uses of this Mail Manager are quite
diverse. Some of the variable features configured through
admin for each template are:
- Show or hide any of the data elements
- Orient your email either
horizontally or
vertically
-
In the compiled version is a free form template using an
extensive list of
tokens and mini-scripts to customize the emails that
are sent at the time of order completion. They can vary
from mimics of the standard
merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell
phone emails. The emails can be plain text or HTML formatted emails for better readability. You can change the fonts, colors, layout and even add images to your confirmation and notification emails. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template.
- Customize your email and store's physical address
- Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
- List full or partial Ship To and/or Bill To address
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
- Restrict email to a specified list of countries, thus allowing for language specific emails
- Write a different body for each of the email templates you add
- List
products and prices or just the
products without prices
- Link to one or more product codes or entire inventory with wildcard
- No need to go to each product to link the email, a copy and paste from a flat text file will add hundreds instantly
I'd be surprised if you find that this capability
exists anywhere in any mid-priced shopping cart system.
Autoresponders that fill in the blanks are one thing, but
this is a store owner, pre-planned autoresponse for a
specific product. Within your store, you could have dozens
of different responses (individual or grouped) or a
wildcard response for all of the products. You can use it
to make connections not directly related to sales, yet
linked to a specific sale.
- Customer buys a kayak from your store. Tell them about
the kayak camp 20 miles from your store and give them the 800 number of the guy with the info about a big get together next month.
- Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery in hopes of finding the needle in a haystack.
As you can see, this list could be endless. Targetted,
intelligent autoresponders are designed to increase your store's
business and decrease the amount of time employees spend on sending out product specific, followup emails.
MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used. Thus, module conflict does not occur. The pre-formed templates are easy to configure and do not require programming experience. In the compiled version of Merchant (4.14 and newer), you
also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents. Price: $45 Upgrade Cost: $0
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The Category Manager module allows you to have multiple category templates in a single store. You can have a different template for every category in your store if you want. The templates use the standard store morph technology template editor in MIVA Merchant 5. While basic knowledge of how to edit MIVA Merchant 5 templates is required, there are two example templates provided in addition to the built in ctgy page template. Getting started is not that difficult. Don't miss our introductory price of this versatile module.
Features:
- Multiple category templates in a single store
- One or more categories can be assigned to use a specific template
- Default template is used for categories which do not have a custom template assigned
- Custom pagination in addition to the default Previous and Next buttons
- Can limit products displayed per page to a specific number for each template or can list all on one page
- Customer can sort products within the category in real time dynamically
- Breadcrumb navigation included
- Sub-category navigation included
|
Feature Details.
Multiple page templates. Using the built-in store morph technology, you can edit the page templates just like the built-in page templates, including recall, notes, and indexing of previous versions. Include typical render tokens on the custom category pages from other 3rd party modules (sold separately) which you have in your store, e.g. rate this, wait list, best seller, and others.
Easy assignment of categories to templates. Once you create the template you can assign one or more categories to it. This can be done from the Category Edit screen or if you are using the Emporium Plus Category Import module (sold separately), you can import the template assignment right along with importing new categories into the store. No need to import the categories with one module and then use a separate module to assign them to templates.
Default page for unassigned categories. The default ctgy page template is used for all categories which have not been assigned to a specific custom template. This makes processing more efficient as the Category Manager runs a quick lookup to determine if it needs to run certain more complex processing routines, like advanced pagination.
Advanced page navigation. Several pagination variables are available to write detailed page navigation links. You can have the typical 1 2 3 4 etc. Or you can break up long lines with arrows, dots, dashes, etc to fill in a gap. You can also display the page number of the total number of pages. This pagination is similar to that used in the Emporium Plus Power Search module for Merchant 5. As a point of reference for the customer, you can even include how many products are listed in the category.
Flexible pagination. Each category template can have a different setting for the number of products to display on a page. Initially, the customer will see the number you set. However, customers using broadband may want to see all the product in a category on a single page, so there is an option to list all.
On-the-fly sorting. The products are initially displayed in the sort order which the store owner has previously setup in the normal admin sorting. The customer can then change the sort order based on their desires. Available sort fields are name, code, price, date items were added to the store, or the default store setup. They can be sorted ascending or descending.
Breadcrunb navigation. The module includes optional breadcrumb navigation. An array is created which holds the current category name and its parents up to the top level category. With standard MIVA Merchant template code, you can create a quick link to higher categories like Home > Software > Developer Bundles
Sub-category navigation. You can display the sub-categories of a parent category on the category page, e.g. below the parent category's name. The array can be displayed like you want it using standard MIVA Merchant template code.
We cannot link to our demo stores from MivaCentral so if you'd like to see a couple of the live pages demonstrating single or multiple column layout of products, please contact us for links. Those pages demonstrate the variable layout of products, breadcrumb navigation, on-the-fly sorting, and sub-category navigation.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed. |
 | Assign a custom template to a category |
 | Example category page display with navigation |
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Category Template Control for v 5Category Template Manager allows merchants to create multiple display templates that can then be assigned to categories. This module is power packed with features like:
Multiple Category TemplatesProduct Sorting"Show All" optionBreadcrumb DisplaySub-Category ListingCategory Top SellersCategory Paging (Page Number)Product CountTemplate Based PaginationDefault Template
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Customers can identify products that they would like to purchase but are currently out of stock. Once you place the product in stock, you can run the Send Email routine from the module admin interface. It sends an unlimited number of notifications as one process, using Miva Enginefunctions to prevent timeout. Each waiting customer will receive an email telling them that the product is back in stock in your Miva Merchant store. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant. The module works with Miva's Inventory Management (version 5.x). The Wait List Manager will automatically insert the Wait List link on the product page when the quantity is out of stock. This is determined by the global defaultor individual product's "out" setting. You can even block the automatic link insertion by including the product code in the blocking list through the admin interface. When the customer clicks the Wait List link they are taken to a form to verify/enter their email address. If they are logged in, it inserts their email address for them. If not, they just type it in. The form also lists the number of other customers waiting for the item if that number is 5 or above (just to the right of the product name). This will give customers a sense of urgency when they receive the in-stock notification. Whenthey add themselves to the list, you have the option (in admin)of sending them a thank you (for their interest) email. If you employ this option, it will also tell them their position on the Wait List. When products are in short supply, that maybe something your customers would like to know. Also, if theyare already on the Wait List, and sign up again, it will not duplicate their record, rather it will email them that they arealready on the list and what their current position is on the list. The admin configuration screen allows you to vary the name and/or image associated with this program so you aren't locked into the term "Wait List". You can also change the colors and fonts in the form along with the verbage in the form and notification email. You may even want to pass on a coupon code in the notification email for customers who have been waiting for a product. When editing an individual product in admin, you can also display all of the Wait List records associated with that product. They can be deleted manually in this screen if you don'tplan to restock the item. Thereis also a handy link for mailing them to verify their continuedinterest in the item. You can even limit the notification in this screen to just some of the waiting customers. This is useful when you only receive a small number of the out-of-stock item and there are many more waiting for it. Since the entriesare arranged in order, it is easy to give those on the waiting listthe longest, the first shot at the newly re-stocked item. You can quickly get a summary of all of the items on "WaitList" to provide you with a re-order, based on demand, tool. When you Send Email, the module searches all products with a stock level above zero and checks the product code against the Wait List database.Pending Wait List customers are notified of the re-stock of theproduct and their Wait List record is then deleted. To help the store owner identify needs quickly, an optional CC email can be sent when an item is wait listed. You will use render tokens in the Merchant 5page templates to insert the Wait List prompt. There is an alternate template form for the customer to enter their name and email address. This template can be HTML customized to suit your look and feel. If you are not skilled at coding HTML, you can still use the default (built in) form which is customized with colors, fonts, etc with easy inputs in admin. The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed. Price: $27.50 Upgrade Cost: $0
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Customers can identify products that they would like to purchase but are currently out of stock. Once you place the product in stock, you can run the Send Email routine from the admin interface. It sends an unlimited number of notifications as one process, using Miva Engine
functions to prevent timeout. Each waiting customer will receive an email telling them that the product is back in stock.
If you are using my Inventory Management (IM) module (version 2.x or 3.x) or Miva's Inventory Management (version 4.x), the wait list manager will automatically insert the Wait List link on the product page when the
quantity is zero or less (version 2.x or 3.x) or out of stock (version 4.x configurable on a product by product basis). If you have modified your IM (version 2.x or 3.x) to allow ordering at less than zero to a specified lower
amount, you can modify the Wait List Manager to account
for that. In 4.x, this is determined by the global default or individual product's "out" setting. You can even block the
automatic link insertion by including the product code in the blocking list through the admin interface. If you
are not using an Inventory Management module, you can
still use the Wait List Manager by manually inserting the link into the product description of products you want to
"Wait List". In the case of "other" inventory management systems, you can insert the link into the code that those systems generate for out-of-stock messages. When the customer clicks the Wait List link they are taken to a form to verify/enter their email address. If they are logged in, it inserts their email address for them. If not, they just type it in. The form also lists the number of other customers waiting for the item if
that number is 5 or above (just to the right of the
product name). This will give customers a sense
of urgency when they receive the in-stock notification. When they add themselves to the list, you have the option (in admin) of sending them a thank you (for their interest) email. If you employ this option, it will also tell them their position on the Wait List. When products are in short supply, that may be something your customers would like to know. Also, if they are already on the Wait List, and sign up again, it will not
duplicate their record, rather it will email them that they are already on the list and what their current position is on the list.
The admin configuration screen allows you to vary the name and/or image associated with this program so you aren't locked into the term "Wait List". You can also change the colors and fonts in the form along with the verbage in the form and notification email. You may even want to pass on a coupon code in the notification email for customers who have been waiting for a product.
When editing an individual product in admin, you can also display all of the Wait List records associated with that
product. They can be deleted manually in this screen if you don't plan to restock the item. There is also a handy link for mailing them to verify their continued interest in the item. For those not using an Inventory Management, this is also the screen that allows you to use Wait List to notify customers when an item is re-stocked. The Inventory Override works with either no online inventory system or inventory systems from other 3rd party module providers. Naturally, it also works with mine (version 2.x and 3.x) and Miva's (version 4.x) inventory systems. You can even limit the
notification in this screen to just some of the waiting customers. This is useful when you only receive a small number of the out-of-stock item and there are many more waiting for it. Since the entries are arranged in order, it is easy to give those on the waiting list the longest, the first shot at the newly re-stocked item.
You can quickly get a summary of all of the items on "Wait List" to provide you with a re-order, based on demand, tool. When you Send Email, the module searches all products with a stock level (if using mine or Miva's Inventory Management systems) above zero and checks the product code against the Wait List database. Pending Wait List customers are notified of the re-stock of the product and their Wait List record is then deleted. This module works with both the Miva Merchant and OpenUI look and feel user interfaces. Minor editing is required if you are not using the OpenUI.
To help the store owner identify needs quickly, an
optional CC email can be sent when an item is wait listed.
In the compiled version, you can use this module with
the standard MMUI, as mmui.mv edits are not required in
Merchant versions 4.14 and newer.
New in the compiled version is an alternate template form for
the customer to enter their name and email address. This template can
be HTML customized to suit your look and feel. If you are
not skilled at coding HTML, you can still use the default
(built in) form which is customized with colors, fonts,
etc with easy inputs in admin.
The compiled version of this module can use OpenTokens
instead of hook points within OpenObjects. The
OpenDesigner screen lists the OpenObjects which can
replace all or some screens within the OpenUI user
interface. The OpenObjects provide a template screen
which contains the existing hook points (backward
compatibility), OpenToken capability, and the ability to
move output around within the OpenObject screen. Since
the tokens in this module conform to OpenToken
functionality, they may be used in other template type
screens like those provided by Viking Coders. Place the
wait list button on the Merchant pages so that it
better fits your desired look. Version 2.x, 3.x Available Price: $25 Upgrade Cost: $15
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This interface module will display and retrieve customer entered information relative to customer accounts on the account create, account edit, and order customer information screens. You can even use it with the Emporium Plus Mail Manager module (sold separately) to include the information in the order notification emails.
Interface with built-in custom customer fields: The built in custom customer fields module from MIVA Corp establishes the databases and provides an admin side interface for the store owner to enter custom customer data. This module provides the merchant public side for the customer to enter data into those custom fields.
Easy token implementation: Easily place tokens on the customer information collection screens using the standard MM5 template script. You can use the common "foreach" loop to display all of them together or you can break each field out for display in various parts of the screen. For example, you may want to collect a second address line just below the first address line and then later in the screen collect the company rep the customer deals with. To view the actual look of the screen, you can go to our pinemporium.com test store and create an account. You can change values in the fields with the account edit selection on the nav bar.
Flat file export: When a new customer account is created, all of the standard field values except the pgrpcount and password are saved to a flat file log. In addition to the standard fields, values entered into the custom fields are also saved to the flat file. Additionally, date and time fields are exported so you can determine exactly when a new customer account was created. The flat file is | delimited and can be FTPd to your PC with your FTP software and then imported into other programs. You can periodically delete the flat file and it will be recreated with the next new customer account creation.
Search new customer log: You can search the flat file log created when new customers sign-up. You can search on keyword, single date, and/or date range. The standard and custom fields will be displayed. The log display includes a link to the actual customer records so you can edit and make changes if needed.
Interface with email modules: The custom field values can be displayed in the merchant and customer notification emails if you are using the Emporium Plus Mail Manager module (sold separately) to generate them.
Limitations: - Custom customer fields are used for customer records. If the customer does not create or have an existing account, there is no place to save or use the information. Hence, on the 'OCST' checkout screen, it is best to wrap the custom customer field inputs within a conditional check for customer ID.
- There is no validation to ensure the custom fields are filled in. Therefore, they are all optional.
- If you want to display the custom customer fields in the notification emails, you will need to use an email module capable of using custom field tokens, for example the Mail Manager.
- The inputs will disable html and SQL injection hacks. It is expected customers will be entering text or checkbox entries. While textarea inputs can be used, internal actions will be taken to reduce hacker attempts. So if you need custom fields that will accept html, this module is not for you.
| Screen shot showing customer info collection form |
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Multiple Product Templates and Attribute Templates! Product Template Manager allows merchants to create multiple display templates that can then be assigned to products. By having this ability each product in your store can have its own display template... or you could assign several products to one template. Maybe you have one set of products that are books and another set of products that are DVD's. Using this scenario you could have one template catered to books and another template catered for DVD's. When installed, one sample template is created for you. This module is power packed with features like:- Multiple Product Templates
- Breadcrumb Display
- Default Template
- Attribute Template
HTML and template scripting knowledge is required for this module. If you do not have these skills it is recommended you enlist someone who does. Price: $79.95 Upgrade Cost: $0
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Collect supplemental, required or non-required responses fromcustomers at checkout. You can add as many additional checkoutquestions to your form as you want, within reason. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features:
- Collect supplemental, required or non-required responses from customers at checkout
- Export responses to a delimited flat file
- View responses in the file with a searchable admin report
- Display responses in the include modified invoice emails and batch reports and invoice screen
- Include response data in the order export file created by our inexpensive EZ Batch Report module (sold separately)
- Configure text label for each question to preceed the responses in the emails and reports
- Special instructions for the order, e.g. shipping needs
- Collect responses from survey or poll questions
- Customer entered gift card messages
- Questions displayed in a table which the store owner designs with standard HTML
- Limit the display of questions based on specific product codes
- Limit the display of questions based on the ship to country of the order
- Used in conjunction with our Mail Manager module, activate sending of specific emails
- Assign a fee to one response, for example gift wrapping fee, donation, or rush handling
- Insert a negative fee (vs positive fee) for impromptu sales, etc
- One or more responses can be required before customer can proceed
- Highlighted error message when required response(s) are omitted
- Tokens can be used to refill the responses if the page is redisplayed due to missing info
- Our standard version contains the features you'd expect in competitors' pro version
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Feature Details.
The responses are exported to a delimited text file which can beimported into most database management systems for further analysis. Youcan also have those responses appear in the Miva Merchant Email notification and batchprocessing (modified email and batch modules included in the zip file). Use the module for the customer to add specialinstructions for the order, collect responses from survey or pollquestions, allow the customer to fill out gift card messages, include salesman orrepresentative code, etc.The admin interface allows you to build the form withyour store's questions using standard html syntax. Hence,you can make the response collection table match the restof your store's look and feel. You can have text, radio, select drop down list, text area, and checkbox inputs designed the way you want them. Add css if you like or use typical fonts and table tags. You can place the questions on one of the three checkout screens. You simply add the tokens to the page templates per the install doc. You can also specify one or moreof the questions to be required. Customers will not be able to completethe checkout if they do not respond to the required questions. You can purge old questions from the active file and place them in ahistorical file in order to improve response time during order batchprocessing retrieval. The optional order batch retrieval uses the modified core batch report which is included in the zip distribution file. You can limit the display of Addendumquestions based on specific product codes. If you list productcodes in the admin input, the questions will only be displayedif one of those products is in the basket at checkout. Youcan also use the wild card product code like 1AA*. If theapplicable products all begin with the same characters, youcan use the asterisk. This can only be used for the beginningcharacters in the product codes. You can alsolimit the display of questions to specific ship to countries. You can optionally includethe questions in the emails along with the responses by using the modified email modules which are included in the zip distribution file.If using our Mail Manager (sold separately) module you can have a question (checkbox) which will trigger a specific email, e.g. opt-in mailinglist signup. You can also include the questions and responseson the invoice (last page after payment completes). Theresponses for the batch report are retrieved from an indexeddatabase for faster access. You can alsoattach a fee to a specific answer to one question if youplace the questions on either the customer information orshipping/payment selection screens. The included Addendum View report featureallows you to search (within admin) the addendum filefor specific responses. For example, you might have a questionfor a specific requested shipping date. Simply search the filefor orders which have requested the delayed shipping for thatdate. The order numbers can be returned and fed into our EZ Batchreport (sold separately) for a tailored report for a specific shipping date. Another popular use of Addendum is to collect the salesman or representativecode with an order. Not only can you display the code in the batch report,but if you use Addendum View to create a list of orders attributed to thatsalesman, you can make a batch printout for each salesmanwith only their orders on it if you are using our EZ Batch Report (sold separately). You can also include the Addendum responses in the order export file that EZ Batch creates. Limitation: When used in a store which uses PayFlowlink, PayPal or iTransact payment systems, you will need to placeyour questions on either the customer information screenor the shipping and payment selection screen. Thosepayment systems transport the customer to another domain.Hence, the module needs to save the responses to a filebefore the customer is transported off-site. When thecustomer returns from the off-site payment screens backto your store, the responses will be retrieved for savingto flat file or display in your merchant notification email. The included modified merchant email and batch reports will display the Addendum resposes. Additionally, the batch report can provide page breaks between each order for better printouts (incoices). Also, the merchant notification email allows you to insert tokens in the subject line so you can include things like the order number, order total, and customer name in the subject of the email. Compare this module with our competitors' pro or advanced or ultimate versions. Those are just words tacked onto a module name. Don't let our low price fool you - compare features and you will find this module probably contains all of the features found in theirs plus we have several additional features. The Addendum module has been in use since Merchant version 1.x and continually enhanced with each version. Our competitors will try to keep up, but the simple choice is, why get a shadow when you can get the "original". The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed. Price: $39.95 Upgrade Cost: $0
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Other Module Compatibility: N/A From: Addendum Additional Info Modules
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Full-featured "Membership" module for discounts, purchase awards, availability groups, etc.
Membership features can include:
- Assignment to either Price or Availability groups (or both)
- Membership Points - Each purchase earns X points per dollar
- Point redemption - Y points can be redeemed for a discount
Memberships can be assigned based on: - Total Orders Plateau - after purchasing $X total (also searches past orders to build order history)
- Assignment can be restricted to customers within a specific Price or Availability group (or both)
- Manually by Store Administrator (regardless of Price or Availability group)
Memberships can have an associated Membership Length (in days) and an Admin-editable expiration date. They can also be infinite memberships.
Possible uses: - Customer Appreciation discounts -- "After purchasing $500 of merchandise in our online store, you become a member of our Gold Level, receiving a 5% discount. When your order totals reach $1000, you become a Platinum member, and receive a 15% discount on all products!!!" (This would be done with Price Group assignment).
- Points Discounts -- Set up a Membership with a plateau of 0.01 to give all customers who purchase a membership into your Points system.
- Many others!
Price: $114.95 Upgrade Cost: $0
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Compatibility: MMUI/OpenUI Versions:
4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A From: Discount Modules / Membership Discount Modules
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Add this power packed combo and save! This template suite will give you features like: Multiple product and category templates, product sorting, breadcrumbs, topseller displays, pagination, product counts, sub-category listings, and more! Save now with the Template Suite. This suite includes:
1. Category Template Manager - multiple templates, customer product sorting, etc.
2. Product Template Manager - multiple templates, breadcrumb display,etc
3. Category Tree Template - modification of category tree, custom links, etc. Price: $180.85 Upgrade Cost: $0
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The purpose of Power Search is to allow a customer to search one or more fields which are allowed by the store owner. The store owner can choose any fields within the products database and/or the custom product fields (Miva Corp built-in utility module) database to be searchable. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features:
- Implements field specific, keyword searching
- Uses store morph technology to build templates with version history
- Customer selects the fields to search and the sort order they want the results displayed
- Search the whole store or limit to one category
- Search by all (AND), any (OR), exact phrase, or begins with
- Display total found, number of pages, and links to each page when the results exceed one page
- Use the same product list layout as original search or alter for your needs
- Can limit search to a specific price range
- Use in conjunction with the Emporium Plus Tell A Friend module to send searches to a friend
- Product page "return to search" link takes customers back to the same search page
- View admin log of searched words/phrases for marketing and keyword identification
- Maintain compatibility with 3rd party modules which use the MIVA Corp custom product fields
- Create pre-defined select list searches on a single field
- License per domain/mall
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Feature Details.
Easily editable templates. The module has five templates which can be used for each section of the search page. The templates have full versionhistory and use standard Merchant 5 template coding for easy update and rollback of changes. Each template is pulled into the location you want it on the search page using a render token. The templates are field selection, category selection,search scope/type, page counter and links, and product list layout. Search specific fields and sort results. Allow a customer to search one or more fields which are made selectable by the store owner. The store owner can choose, in the admin screen, any fields within the products database or the MIVA Merchant built in custom product fields database to be available. The Power Search module uses a mirror database of your products, custom fields and categories; much like the big search engines use. By creating a mirror before the search is made, many operations to join multiple databases togethercan be avoided, so the customer gets a much faster search. Customers can also sort the results on fields like name, code, price, cost, when they were added to the store, or the default display order the store owner established for productlists. The build of the mirror database goes quite quickly and is a maintenance procedure you will do periodically. The small amount of time you take to build the mirror will save your customers significant amounts of time in their searches vs searches which don't use an optimized mirror database. Buildingthe mirror is not required just because products are added, deleted, or edited; as those processes update the mirror automatically without needing a rebuild. See the install doc for details. Category selectable. Customers can use the category selector to select just one category to search. The default is to search the whole store. You can use the built in token which lists all categories with one or more products in them oryou can build your own select list of only certain categories. Multiple search types. The customer can select how they want to search the database. The default is to search for products where all (boolean AND) of the keywords entered are found in the record. The customer can broaden that search so that any (boolean OR) of the words are found in the record. They can search by exact phrase so that the words must appear in thesame order in the record as was entered in the search input. They can also search the fields where the data in the field begins with the search string. This is useful for things like finding all of the products whose NAME begins with a specific letter and allows you to have a list of A-Z links that implement that specific search. Advanced pagination. The module can display the total number of products found which match the search condition. Additionally, the pagesare numbered, e.g. Page 3 of 20, when results exceed the configurable number of products per page. You can also display alist of page numbers and links to those pages so the customer can jump to the page they want to look at. This pagination is similar to that used in the Emporium Plus Category Manager module. Product layout template can be customized. In the 'srch' page template, there is a "search results layout". If you are happy with that layout, you can copy and paste the contents of that template into the Power Search module's product layout template. You can then modify the layout in the Power Search admin screen. Price range searching. While searching the price field might be useful in some cases, a more popular search is price range. Within the searchable fields section, the customer has the option of entering a low and high price to create a range. If left blank, the search will not be filtered by price range. Tell a friend module interface. If the store is using the Emporium Plus Tell A Friend module, customers can send the search string from Power Search to friends. The link in the email will go to the same page of products that the customer was on when they clicked the Tell A Friend button. Return to search page link. After going to the product page from a Power Search rendered search, a convenient "return to search" link on the product page can bring the customer back to the original search page. Search log with admin report. In admin, you can view the log of search words/phrases which your customers have used. This helps you from a marketing standpoint to determine the most sought after products and possibly the need to carry a new product. Additionally, it helps you identify keywords which might be useful to include in the narrative descriptions or the meta tags for search engine submissions and even local searches in your store. As example, while you might have a product called flip flops, customers might be searching for thong sandals (which is the same thing). But if you had not used those words in your description, you may have lost the sale. The log can be purged in the admin screen to reduce its size as desired. Optimized search of built-in custom product fields. This module does not require that you use a proprietary 3rd party module for the custom product fields. It uses the built-in custom product fields module from MIVA Corp, thereby ensuring compatibility with other 3rd party modules which use those same custom product fields. No need to go down that proprietary datafield path of no return. As example, the Emporium Plus Template Data Feed module can use the built-in custom product fields to populate feeds to just about any search engine and shopping index with those "special" fields those indexes require. Live examples. We cannot link to our demo Merchant 5 store from MivaCentral so if you'd like to see a couple of the live pages demonstrating searches, please contact us for the link. You can check out the selected field search in our test store which has about 600 products with multiple custom product fields. Try some searches so you can get an idea of search speed. Pre-defined selectors. The Power Search function can also be used for pre-defined select pulldowns in your store. An example of genre and decade searches are in the lower left column of our test store's storefront screen. It will search a specific field, with store owner pre-defined selections. This same technique can be used for things like manufacturer searches if you have a manufacturer field in your custom product fields. Liberal licensing. License is for ONE domain/mall. Within that single mall, it can be used in multiple stores without additional licenses. This module requires that you are using MIVA Engine v5.03 or newer. When you log into admin, you can see which version of the engine is in use in your store. | Searchable field configuration |
 | Template editor with version history |
 | Customer viewed search screen |
 | Token placement on the srch page template |
 | Power Search log review in admin screen |
 Price: $35.00 Upgrade Cost: $0
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The Categories in Basket Screen module provides enhanced display of your basket screen with: 1) categories the product is in, 2) thumbnail image of the product, and 3) combined prices of products + attributes into a single price for each product.This module is for MIVA Merchant 5.x.We also have the corresponding module for an older version of Merchant.This module is licensed to one domain.It may be used in more than one store within the same domain without additional licensee fees. The tokens are added to the 'bask' and 'invc' page templates to implement the features you want to use in this component module. You can insert the category name directly below the product name in the Basket (BASK) and Invoice (INVC) screens.When a product is in more than one category, the module displays all of them.Each category name is linked to the corresponding category list screen in the Basket Screen. In addition to categories in the basket, the module also provides the url for the thumbnail image which can be displayed in the basket.The thumbnail display is not in the built-in basket display so this module provides that extra feature. Also, the module creates a basket price sum variable which can optionally be displayed in the basket and invoice.This price variable combines the product's basket base price with its attribute prices so that you can show the sum total for the product and hide the individual attribute prices in the basket.If you want to allow customers to see the amounts itemized, you can even make a link to the basket screen and pass a parameter that shows the basket with the product and attribute prices separated by using a conditional display.Creating a sum variable which is different from the original display variable was done to prevent potential conflict with other vendor's 3rd party modules.I could have intercepted the price and changed the variable used for regular price display, but that would likely have led to conflicts as more vendors create modules that effect price display in the basket.So instead, you have both variables and can choose which to display.For those who also want to have combined prices in the merchant and customer emails, you can use the Emporium Plus Mail Manager module which has tokens for this purpose. Price: $18.00 Upgrade Cost: $0
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Other Module Compatibility: N/A From: Account Screen Modules
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