Found 9 Modules or Applications that might fit the bill
Use caution when considering any modules from modStop. Their support has been reported by umpteen Miva Merchant users as suspect and worse. Some of their modules are simple and shouldn't require support. Please contact us with any questions concerning them or their modules.
Unattended scheduled tasks , including backups and batch exports . Important up-to-date data, number of visitors shopping, order notifications in real-time . Alerts for oversized files, broken databases , corrupted data, lost orders and emails. Automated cleaning up oversized data and removing temporary files . Statistics . Order history . Bestsellers . Instant shutting down the store, deleting baskets, packing. Instant access to MM Admin.
Displays the number of currently shopping visitors (opened baskets)
Automatically backs up and resets databases and deletes data files that grow over assigned file size quota - significant performance boost!
Automatically deletes temporary files from interrupted packing (i.e. products.dbt00000001)
Automatically deletes temporary upload files
Scheduled ábackups, Batch Exports, etc. (see below in SCHEDULED TASKS)
CHARTS Hourly, daily, weekly, monthly and yearly charts including historical data (unlimited) in following modes. The length of the displayed period is configurable, browsing in the history is of course possible.
Abandoned baskets
Failed payments
Total revenue (sold value)
Total number of orders
Total number of sold products
Total collected tax value
Total collected shipment charges
Number of failed e-mail notifications
STATISTICS Beside the data displayed in the charts and in the mouse-over popup windows over the charts, there are the following data available. The displayed values depend on the selected time mode - it shows either totals over the last hour, day, week, month, or year.
Number of new orders (unbatched orders)
Total number of orders in the given period
Total revenue in the given period
Total number of sold products in the given period
Total value of collected tax in the given period
Total value of collected shipping charges in the given period
Number of abandoned baskets in the given period
Number of failed payments in the given period
Number of failed e-mail notifications in the given period (with MmHTML, MmHTMLc or MmVENDOR)
Number of hits since the last reset (in MM Admin)
Number of visits since the last reset
Total revenue since the last reset
Total number of sold products since the last reset
List of bestsellers. It can contain limited number of bestesellers or list of all products sorted by number of sales. Values since the last reset in MM Admin.
INSTANT ACCESS To MM ADMIN Functions From the MmTICKER window you can access the following often used MM Admin functions with a single click on a button:
Instant access to the standard MM Admin without the necessity to log in
Shutting down the store to the maintenance mode and re-opening it again
Deleting baskets (all or expired only)
Packing store and domain data
Instant access to the batch report of new arrived orders (click on the new order announcement). Works with both Ultra Batch and the built-in MM batch report.
ALERTS AND EMAIL ALERTS MmTICKER watches your store and associated files and in addition to displaying an alert message on the screen it also sends e-mail alert to the store owner. Email alerts work even without the MmTICKER window opened!
File Quotas: MmTICKER warns if pre-defined files grow over the limit assigned to them. Works also with files 3rd party modules!
Database Consistency: MmTICKER verifies all pre-defined databases if they are not corrupted and do not contain duplicate records. Works also with databases 3rd party modules!
Alerts on failed schedule tasks or optionally email reporting of successfully finished scheduled tasks, too.
MmTICKER alerts when the number of failed payments in a day is bigger the given limit (possibly signilizes problems with the payment gateway or fraud attempts)
SCHEDULED TASKS You can set up inlimited number of scheduled taks to be performed daily, monthly or yearly. The defult pre-defined task schedules at 4:00AM the store for at the maintenance mode 15 minutes later, waits till the store is closed, deletes expired baskets, packs store data, packs domain data and re-opens the store. Scheduler may be configured so that it executes the tasks only if nobody is in the store. Currently, the following commands may be used:
Close - scheduling the store for the maintenance mode after a pre-define time (15 minutes by default)
WaitClose - waits till the store shuts down
DelExpBask - deletes expired baskets to increase the performance and reduce the file sizes
DelAllBask - deletes ALL baskets (even those not yet expired)
PackStore - packing store data to reduce store specific files and to rebuild store database indexes.
PackDomain - packing domain data to reduce common Merchant files and to rebuild mall database indexes.
ExportNew - exports new order to a file and sends the new batch by e-mail to the store owner (with Ultra Batch)
DelCC - for security reasons, deletes payment data (incl. CC numbers) of all processed orders (with Ultra Batch).
backup - creating full backup copy of Miva Merchant Data (Unix full shell servers only. Limited support).
mmubat - calls Ultra Batch module and performs tasks defined in passed arguments (with Ultra Batch, for advanced users only).
admin - calls MM Admin and performs tasks defined in passed arguments (for advanced users only).
shell - calls system commands (Unix full shell servers only. For advanced users only).
other commands for the scheduler may be added on request
MmTicker logs unauthorized access attempts with detailed information about the user - logfile is browsable through the MmTICKER admin screen.
Scheduled tasks are also logged and the records may be viewed in the Admin screen.
Time zone setting and user-defined date and time format
Animated "marquee" alerts, messages and statistics with configurable speed and possibilty to change the speed or stop the scrolling with a single mouseclick.
Parts of the MmTICKER window may be hidden to reduce the size
Flashing taskbar button and window popping up on alerts (optional)
Configurable window size - the size of the window may be set to show charts over longer time period.
Zoom - for those with bright eyes or oppositely with sight problems, the winod may be zoomed from 50% to 200%
Mouse-over help and detailed info on items work overall on the MmTICKER window.
MmTICKER window refresh frequency configurable
Frequency for file size and database consistency check configurable
Automated installation, no manual intervention needed
Scheduled tasks may be triggered from the opened MmTICKER window, from a Unix cron table, from a remote server (i.e. truXoft) or directly from Miva Merchant.
Does not require OpenUI. Works with both OUI and MMUI.
No OUI hook conflicts - truXoft modules are 100% conform to the Miva Merchant API, they do not use OUI extensions and therefore never cause hook conflicts with other modules, otherwise common at OUI modules.
Take a look over the shoulder of a Miva Merchant professional as he takes you through every step, every module (almost), every function. Complete with "live" comments unedited, you'll learn while feeling like you're sitting next to a Miva Guru.
This tutorial subscription is different than all other Miva Merchant training methods because it is constantly updated, there are OpenUI and MMUI tutorials, as well as extensive tutorials on most popular third party modules, including offline products like Storeman. With the cooperation of third party developers, when a module is updated, or a new module is released, Merchant How To will create a new tutorial.
And more as it is released. Click the link to see examples of tutorials.
NOTES: Please allow up to 24 hours for activation. Tutorial Flash files can be large, so it is recommended that you have a broadband Internet connection to enjoy the tutorials. This tutorial subscription is new, so not all tutorials listed at MerchantHowTo.com are immediately available. Also, since this subscription is essentially electronic distribution of knowledge, and since there are several examples and a list of tutorials available prior to purchase, no refunds can be granted on these tutorials.
Most agree, Google is the mother of all search engines on the Internet. Their new venture to create a listing of actual items for sale across the Internet, rather than pages with hits on keywords, is a bold attempt to better target customers and buyers in a symbiotic relationship. This is a giant leap in eCommerce, providing comparison shopping using the Google search engine. If you are a Miva Merchant store owner you CANNOT afford to miss this opportunity, especially since inclusion in the FroogleTM index is free. How much have you invested in getting your store's search engine rankings?
A big side benefit to getting listed in FroogleTM is that the Google company is spidering your site, thus it may increase the number of your pages listed in Google. Coincidentally, my site went from 1220 to 1350 pages in Google within a week after submitting the first data feed to FroogleTM. Granted, I use Static Catalog Generator to create static html pages of all of my products so there were already a lot of pages in Google. Now I have an additional 130 which had been overlooked. If you don't have a good representation of your product catalog already in Google or other search indexes, you may want to use the Static Catalog Generator to optimize site visibility. Search engine optimization requires a multi-pronged approach (static html pages, shorter links, specific paid or unpaid submissions to directories). I have found that use of static html pages consistently gets my site into search indexes better than the dynamically produced Miva Merchant pages. There is no direct indication that listing in Froogle will effect your listing in Google, only time will tell.
A module designed for the specific purpose of creating a data feed for FroogleTM (rather than a generic data export) can include features which make it the best solution for the task:
Include an affiliate code in the URLs so that you can better track where actual sales are coming from
If your store is a single store in the domain, you can remove the Store_Code from the URL to aid in search engine spidering
If you are using our Volume Pricing module (version 4.53 or newer), you have the option to submit the lowest (bulk) prices as your product prices, thus making your listings more attractive when compared with competitors in the FroogleTM listing. However, the Google Feeds Support said the quantity option is not yet supported so it would be "best if you just give the price for ordering a single item". Eventually they plan to list the minimum break points to obtain the volume prices.
Fast Data Feed plugin module creates the datafeed flat file directly from your admin
Frequent, no hassle submissions keep your data current in FroogleTM
Eliminates the need to copy product and category databases from the server to your PC to produce a flat file export with software such as MS Excel
Uses your data as it exists within admin at the moment it is run
Control over category insertion
Limit export to specific categories
Automatically builds the category hierarchy from each product's category up to top level category
Optionally modify category placement, overriding actual category hierarchy
Removes html from your product descriptions; converting the brackets to escaped characters or even hiding html using the !-- technique did not satisfy FroogleTM support staff - it must be completely removed
Included in the module are features to eliminate timeouts when generating the data feed export of large numbers of products
Exports to your documents directory rather than your data directory for ease of capture and transmittal
Don't delay. The FroogleTM index is still in beta. As such, knowledge about it is not yet widespread due to limited promotion. The FroogleTM support team has been reviewing requests for inclusion and currently have reasonable turn around time. Your store may or may not be accepted and I would expect it to take longer and have more stipulations for acceptance and continued inclusion as this service becomes more popular. You should request acceptance into FroogleTM as soon as possible. Once accepted, whether you use our module for building the datafeed or some other software, you should do it now while time is on your side.
As this is a new endeavor for FroogleTM, I expect them to change their format and add new capabilities over time. Licensees of the 4.x version of this module will have free upgrades of the module through the 4.x version. We do not yet have a 2.x version available but will be exploring that option next week. Please ensure you select the correct module version for the version of Merchant you have.
Export your Miva Merchant product data in the basic file format required for FroogleTM (� 2002 Google) data feed submissions for inclusion in their ecommerce search engine. Fields included: product_url, name, description (html removed), price, image_url, category, offer_id (code). This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Most agree, Google is the mother of all search engines onthe Internet. Their feature to create a listing of actual items for sale across the Internet, rather thanpages with hits on keywords, is a bold attempt to better target customers and buyers in a symbiotic relationship. This is a giant leap in eCommerce, providing comparison shopping using the Google search engine. If you are a MivaMerchant store owner you CANNOT afford to miss this opportunity, especially since inclusion in the FroogleTMindex is free. How much have youinvested in getting your store's search engine rankings?
A big side benefit to getting listed in FroogleTM is that the Google company is spidering your site, thus it may increase the number of your pages listed in Google. Coincidentally, my site went from 1220 to 1350 pages in Google within a week after submitting the first data feed to FroogleTM. I had an additional 130 which had been previously overlooked. There is no direct indication that listing in Froogle will effect your listing in Google, only time will tell.
A module designed for the specific purpose of creatinga data feed for FroogleTM (rather than a generic data export)can include features which make it the best solution for the task:
Include an affiliate code in the URLs so that youcan better track where actual sales are coming from
If your store is a single store in the domain, you can remove the Store_Code from the URL to aid in search engine spidering
Fast Data Feed plugin module creates the datafeed flat file directly from your admin
Frequent, no hassle submissions keep your data currentin FroogleTM
Eliminates the need to copy product and category databases from the server to your PC to produce a flat file export with software such as MS Excel
Uses your data as it exists within admin at the moment it is run
Control over category insertion
Limit export to specific categories
Automatically builds the category hierarchy from each product's category up to top level category
Optionally modify category placement, overriding actual category hierarchy
Removes html from your product descriptions; convertingthe brackets to escaped characters or even hiding html using the !-- technique did not satisfy FroogleTM support staff - it must be completely removed
Included in the module are features to eliminate timeouts when generating the data feed export of large numbers of products
Exports to your documents directory rather than yourdata directory for ease of capture and transmittal
Don't delay. The FroogleTM index is a great way to list your products in a major search engine.
Steps
Submit request to FroogleTM for acceptance into the program
Install this module and run it
Once accepted, FTP resulting (username).txt flat file to FroogleTM
Check your pages in FroogleTM when they show up
If you are going to submit to indexes in addition to Froogle, you might want to take a look at our Template Data Feed. It can create data feeds in just about any order the specification requires.
Most agree, Yahoo! is the king of commercial and non-commercial directories on the Internet. Their new venture to create a listing of actual items for sale across the Internet, rather than pages with hits on keywords, is a bold attempt to better target customers and buyers in a symbiotic relationship.
This is a giant leap in eCommerce, providing comparison shopping using the Yahoo! Product Search index. If you are a Miva Merchant store owner you CANNOT afford to miss this
opportunity, especially since inclusion in the beta test index is currently free. How much have you invested in getting your store's search engine rankings? If you find you are getting traffic and earning revenue from this venture, you may find it beneficial to stay on after
the beta period has ended. This gives you an opportunity to "test the waters".
Include an affiliate code in the URLs so that you can better track where actual sales are coming from
If your store is a single store in the domain, you
can remove the Store_Code from the URL to aid in search engine spidering
If you are using our Flexible Product Description (recommended) or our Edit More (only for the very experienced) modules, the additional field data can be added to the description for the general products data feed.
Y Feed plugin module creates the datafeed flat file directly from your admin
As this is a new endeavor for Yahoo! Inc., I expect them to change
their format and add new capabilities over time. Licensees of the 4.x version of this module will have free upgrades of the module through the 4.x version.
Limitations: 1) Currently the module can only be used for the general products export for Merchant 4.x uncompiled. With the compiled version (Merchant 4.14 and newer) of the module, you can export book, music, and video type products if you are using one of the additional field methods above.
2) We will be upgrading the Y Feed module for compiled Merchant (4.14 and newer) to include the following product categories in the future: video games, computers, and electronics.
ShopInvoice is a powerful, easy-to-use, and affordable desktop application that greatly simplifies the day-to-day business of Miva Merchant users. From professionally printed invoices and packing slips to Internet postage and fully-integrated UPS shipping, labeling, and tracking features, ShopInvoice is the most versatile and innovative application available to Miva Merchant users today.
Key Benefits
Save countless hours on order fulfillment tasks Ship accurately and cost effectively Send shipping and tracking notifications Create a professional, lasting impression Seamlessly integrates with your Miva Merchant store.
- Bulk downloading of rates and transit times. - Bulk downloading and printing of live UPS labels. - Supports multiple packages, tokenized reference numbers, and Quantum View Notify. - Supports standard and thermal printers, multi-up label sheets, and combined invoice and labels.
UPS WorldShip
- Directly communicates with WorldShip; no manual import or export required. - Customizable tokenized reference numbers printed on labels. - Supports Quantum View Notify. - Automatically imports service used, shipment weight, total cost, and tracking number after processing.
U.S.P.S. Label Download
- Integrated directly with USPS for downloading live labels (without postage). - Perfect for business with their own postage meters. - Delivery confirmation is free for Priority Mail, and only $0.13 for First Class.
Stamps.com
- Directly communicates with the Stamps.com; no manual import or export required. - Supports stealth postage mode. - Customizable tokenized memo's printed on labels. - Address verification and correction. - Automatically imports tracking number after processing.
Endicia DAZzle
- Directly communicates with DAZzle; no manual import or export required. - Customizable tokenized rubber stamps printed on labels. - Automatically imports tracking number and total cost after processing.
Shipment Creation
- Shipment address pre-filled based on order shipping information. - Create multiple shipments, using multiple carries, for each order. - Product weights automatically downloaded. (eBay and Miva) - Customer-chosen shipping method automatically downloaded. (Yahoo! and Miva) - Quickly enter weights using zero-configuration scale support.
Shipment Tracking
- Integrated UPS and U.S.P.S. tracking for support personnel. - Send bulk email to customers with clickable tracking links. - Tracking numbers automatically imported and saved after processing shipments.
Shipping Labels
- Supports inkjet, laser, and thermal printers (such as Dymo and Eltron). - Print full page shipping labels, or multi-up sheets. - Print all-in-one forms that combine invoices\packing slips and the shipping label. - Print standard Avery (or any brand) address labels using customizable XSL and HTML. - SureSize™ technology ensures every address and graphic fits on every label.
HTML Templates
- Includes email, invoice, packing slip, reporting, and exporting templates. - Customizable, powerful, well-documented XSL template format. - Specify which printer (supports networked printers) and paper tray to which each template should print. - Powerful "conditions" can be embedded in templates.
Invoices & Packing Slips
- Plenty of royalty-free, customizable XSL templates (see the Gallery). - Print pick-lists for warehouse staff to efficiently pack shipments.
Reports
- See exactly what your customers are buying, and how much of it. - XSL template based, completely customizable. - Evaluate various aspects of your business.
Generic Export
- Customizable exporting of any data, to any format. - Export bulk data to .htm, .txt, or .csv. - Easily integrate with your existing software, such as MOM and Great Plains Accounting.
Email
- Integrated email with viewable history for each order and customer record. - Built-in WYSIWYG email editor. - Send email in bulk, with one click. - Send payment requests, shipping notifications, and clickable tracking numbers. - Send invoices, product announcements, and targeted advertisements. - Plenty of included, customizable XSL templates. - Ability pecify a specific email account each template should be sent with.
Order Status
- Customizable order status allows tracking each order through your business flow. - Use with filters to display a running count of how many orders are in each status. - Send emails to customers with order status updates.
Add and Edit Orders
- Add manual orders, such as orders taken by phone. - Add and edit order items, charge details, and notes. - Modify and correct order details when customers call in.
Customer Service
- "Quick Search" fields look up customers and order numbers instantly. - All order information, including notes, status, and tracking information are immediately visible. - Keep customers up-to-date with shipping and status notifications. - Incredible networking support keeps customer service reps and shipping stations constantly synchronized.
Filtering and Searching
- Customizable filters allow you to specify any search criteria you want. - Filter Panel shows each filter as a folder, with a count of matching orders. - Clicking the filter folder instantly displays the matching orders. - Pre-installed filters help you get started right away.
Networking
- Connect all computers to the same ShipWorks database. - Automatic, immediate synchronization yields efficient processes and reduced errors. - Manage customer service and shipping from different locations, while staying connected. - Easy installation and setup.
Miva Merchant
- Batches Panel shows all batches and how many orders in each batch. - Filter the order display by batch. - Automatically detects when orders are moved from batch to batch from Miva admin. - Create batches directly from ShipWorks.
eBay Sellers
- Leave eBay feedback in bulk with customized presets. - Sell all feedback that has been left for you by buyers. - Track checkout status and send bulk payment reminders. - Downloads eBay checkout data, as well as address information entered in PayPal. - Automatically updates your "My eBay" status after processing shipments.
Configurable Interface
- Customize grid column order, sort order, and which columns to display. - Detail panels show all selected order details at a glance, on one convenient screen. - Customize panel size, location, and visibility. - Customize toolbars and context-menus.
Scale Support
- Zero-configuration scale support for serial ports - plug it in, and it just works. - NCI model 7010S (also known as the Stamps.com scale). - Fairbanks scales. - Metler Toledo scales. - Salter Brecknell 7010SB. - Supports the scale models listed above that include a serial port.
Administration
- Simple setup and installation, no knowldege of databases required. - Easily backup and restore all ShipWorks data in a single click. - When setting up networked installations, the main database is automatically detected.
Powerful Database
- Microsoft SQL Desktop Engine (MSDE) provide free with purchase of ShipWorks. - Fast, efficient, and maintains data integrity. - Built on the same engine as MS SQL Server.
Mail Order Manager for MIVA Merchants Order Processing Made Easy for MIVA Merchant
No matter how great your MIVA Merchant ecommerce site is at collecting orders, you still need to manage the orders processing, inventory, accounting, customer database, marketing, reporting and so much more to make sure your customers are happy and your business grows. And, while that's a long list of tasks, doing it all well results in a operational efficiencies that keep your business thriving and profitable.
Trying to "piece together" a total solution for all these jobs with a mix of "off-the-shelf" general accounting, contact management, mailing, inventory or simple database programs, can be expensive and simply does not work because you lack true integration and streamlined processes. As thousands of successful ecommerce, mail order and catalog merchants already know, when it comes to the everyday tasks associated with order management, M.O.M. is simply the best tool available.
Together M.O.M. & MIVA Merchant offer a complete, cost-effective and scalable solution for your entire business and integration is precisely what makes the M.O.M. and MIVA Merchant solution so awesomely powerful! Import your MIVA Merchant orders directly into M.O.M. and let M.O.M. do the rest.
Everything you need to know about a customer from one, centralized, user-friendly screen
FEATURE SUMMARY
Order Entry & Processing
MIVA Merchant order import
Phone, mail, and web orders
Order search by order or customer information
Batch and 'real time' credit card & echeck processing
Pick/pack paperwork with scan & pack control
Import from order taking services and the web
Order export to fulfillment companies
Quotations
Return authorizations
Gift order management
Customer Management
Multiple Criteria Customer search
Information and catalog requests
Phone contact and call scheduling
Online display for contacts, accounts, previous orders, previous purchases
Built-in form letter writer including MS Word® interface
MS Outlook® interface for e-mail correspondence
Symantec WinFax® interface for fax correspondence
Customizable customer information fields
RFM analysis
Points/rewards programs
Customer relationship management
Inventory Management
Unlimited selling prices
Unlimited purchasing levels
Automatic PO generation
Drop-ship processing
Composite (kit) items
Continuity programs
Subscriptions
Serialized inventory items
Size/color matrices
Discontinued items
Service items
Online product information
Cross-sell/up-sell/substitutes
Bin and warehouse management
Shipping
Unlimited shipping methods
Rates/zones for UPS®, FedEx®, DHL®, USPS® and others
Customer shipping charges based on actual cost or in-house schedule
Interfaces for UPS, USPS, DHL and others
Accounting
Query-based reporting
Accounts receivable
Aging & finance charges
Accounts payable
Check processing
Calculation and reporting of sales tax
G/L Interfaces to most popular third party applications
Sales and Marketing Analysis
Ad source and catalog
Royalties & commissions
Inventory reports
Built-in graphing feature
Reports preformatted for use with MS Excel
Internet Commerce
Best of all, you can start with the configuration of M.O.M. that is perfect for your business today and add more as your business grows and evolves. So take wait, take advantage of this exclusive MIVA CENTRAL offer today.
Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice.
Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Immediately visible when you log into admin is the number of pending orders - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can have one click re-order from invoices in the current orders
Feature Details.
Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.
In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with this internal inventory management (IM) system to improve the overall IM usability.
In the administrative interface:
Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
Display the number of status = "pending" orders in the main admin screen, Store Notifications section, so pending orders are immediately visible when you log into admin. A convenient popup shows order numbers and dollar total of each.
Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).
From the customer account record:
Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
Follow-on Contact - generate after sales communication at pre-determined points of time in the future
Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails
OpenUI required. This module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen.
Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Order status updated in admin including tracking numbers and admin notes - Bulk update several orders' status with a single click - Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled - End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - EOD display of products sold summary reports - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Order status history can use default or store built template - Customers can view their invoice within current orders from the order status history or the link in the confirmation email - Customers can view their order status and shipping tracking by entering their order number and email - Customers can have one click re-order from invoices in the current orders - Auto-assign customer membership to price groups based on their order total history
Feature Details. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.
The membership system allows you to automatically include customers into price groups when they log into your store and is based on their prior purchase history. You set up your price groups as you would any price groups and assign the applicable products to those groups. Then you specify a trigger level required for the customer to be a member of each group. You can insert tokens into the applicable screens, e.g. customer edit, welcome back returning and new customers. Then when they log in, the token runs the order history for the status codes you specify (e.g. F for filled), sums the totals, and checks to see if they meet a membership level. If they do, they are inserted into the highest qualified price group.
In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with the built in internal inventory management (IM) system to improve the overall IM usability.
In the administrative interface:
Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).
From the customer account record:
Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
Follow-on Contact - generate after sales communication at pre-determined points of time in the future
Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.