Found 755 Modules or Applications that might fit the bill
Use caution when considering any modules from modStop. Their support has been reported by umpteen Miva Merchant users as suspect and worse. Some of their modules are simple and shouldn't require support. Please contact us with any questions concerning them or their modules.
ShopInvoice is a powerful, easy-to-use, and affordable desktop application that greatly simplifies the day-to-day business of Miva Merchant users. From professionally printed invoices and packing slips to Internet postage and fully-integrated UPS shipping, labeling, and tracking features, ShopInvoice is the most versatile and innovative application available to Miva Merchant users today.
Key Benefits
Save countless hours on order fulfillment tasks Ship accurately and cost effectively Send shipping and tracking notifications Create a professional, lasting impression Seamlessly integrates with your Miva Merchant store.
- Bulk downloading of rates and transit times. - Bulk downloading and printing of live UPS labels. - Supports multiple packages, tokenized reference numbers, and Quantum View Notify. - Supports standard and thermal printers, multi-up label sheets, and combined invoice and labels.
UPS WorldShip
- Directly communicates with WorldShip; no manual import or export required. - Customizable tokenized reference numbers printed on labels. - Supports Quantum View Notify. - Automatically imports service used, shipment weight, total cost, and tracking number after processing.
U.S.P.S. Label Download
- Integrated directly with USPS for downloading live labels (without postage). - Perfect for business with their own postage meters. - Delivery confirmation is free for Priority Mail, and only $0.13 for First Class.
Stamps.com
- Directly communicates with the Stamps.com; no manual import or export required. - Supports stealth postage mode. - Customizable tokenized memo's printed on labels. - Address verification and correction. - Automatically imports tracking number after processing.
Endicia DAZzle
- Directly communicates with DAZzle; no manual import or export required. - Customizable tokenized rubber stamps printed on labels. - Automatically imports tracking number and total cost after processing.
Shipment Creation
- Shipment address pre-filled based on order shipping information. - Create multiple shipments, using multiple carries, for each order. - Product weights automatically downloaded. (eBay and Miva) - Customer-chosen shipping method automatically downloaded. (Yahoo! and Miva) - Quickly enter weights using zero-configuration scale support.
Shipment Tracking
- Integrated UPS and U.S.P.S. tracking for support personnel. - Send bulk email to customers with clickable tracking links. - Tracking numbers automatically imported and saved after processing shipments.
Shipping Labels
- Supports inkjet, laser, and thermal printers (such as Dymo and Eltron). - Print full page shipping labels, or multi-up sheets. - Print all-in-one forms that combine invoices\packing slips and the shipping label. - Print standard Avery (or any brand) address labels using customizable XSL and HTML. - SureSize™ technology ensures every address and graphic fits on every label.
HTML Templates
- Includes email, invoice, packing slip, reporting, and exporting templates. - Customizable, powerful, well-documented XSL template format. - Specify which printer (supports networked printers) and paper tray to which each template should print. - Powerful "conditions" can be embedded in templates.
Invoices & Packing Slips
- Plenty of royalty-free, customizable XSL templates (see the Gallery). - Print pick-lists for warehouse staff to efficiently pack shipments.
Reports
- See exactly what your customers are buying, and how much of it. - XSL template based, completely customizable. - Evaluate various aspects of your business.
Generic Export
- Customizable exporting of any data, to any format. - Export bulk data to .htm, .txt, or .csv. - Easily integrate with your existing software, such as MOM and Great Plains Accounting.
Email
- Integrated email with viewable history for each order and customer record. - Built-in WYSIWYG email editor. - Send email in bulk, with one click. - Send payment requests, shipping notifications, and clickable tracking numbers. - Send invoices, product announcements, and targeted advertisements. - Plenty of included, customizable XSL templates. - Ability pecify a specific email account each template should be sent with.
Order Status
- Customizable order status allows tracking each order through your business flow. - Use with filters to display a running count of how many orders are in each status. - Send emails to customers with order status updates.
Add and Edit Orders
- Add manual orders, such as orders taken by phone. - Add and edit order items, charge details, and notes. - Modify and correct order details when customers call in.
Customer Service
- "Quick Search" fields look up customers and order numbers instantly. - All order information, including notes, status, and tracking information are immediately visible. - Keep customers up-to-date with shipping and status notifications. - Incredible networking support keeps customer service reps and shipping stations constantly synchronized.
Filtering and Searching
- Customizable filters allow you to specify any search criteria you want. - Filter Panel shows each filter as a folder, with a count of matching orders. - Clicking the filter folder instantly displays the matching orders. - Pre-installed filters help you get started right away.
Networking
- Connect all computers to the same ShipWorks database. - Automatic, immediate synchronization yields efficient processes and reduced errors. - Manage customer service and shipping from different locations, while staying connected. - Easy installation and setup.
Miva Merchant
- Batches Panel shows all batches and how many orders in each batch. - Filter the order display by batch. - Automatically detects when orders are moved from batch to batch from Miva admin. - Create batches directly from ShipWorks.
eBay Sellers
- Leave eBay feedback in bulk with customized presets. - Sell all feedback that has been left for you by buyers. - Track checkout status and send bulk payment reminders. - Downloads eBay checkout data, as well as address information entered in PayPal. - Automatically updates your "My eBay" status after processing shipments.
Configurable Interface
- Customize grid column order, sort order, and which columns to display. - Detail panels show all selected order details at a glance, on one convenient screen. - Customize panel size, location, and visibility. - Customize toolbars and context-menus.
Scale Support
- Zero-configuration scale support for serial ports - plug it in, and it just works. - NCI model 7010S (also known as the Stamps.com scale). - Fairbanks scales. - Metler Toledo scales. - Salter Brecknell 7010SB. - Supports the scale models listed above that include a serial port.
Administration
- Simple setup and installation, no knowldege of databases required. - Easily backup and restore all ShipWorks data in a single click. - When setting up networked installations, the main database is automatically detected.
Powerful Database
- Microsoft SQL Desktop Engine (MSDE) provide free with purchase of ShipWorks. - Fast, efficient, and maintains data integrity. - Built on the same engine as MS SQL Server.
You’ve found your niche. Now you need a professional online storefront. MIVA Small Business has the streamlined solution to launch your e-business simply, quickly and cost effectively.
Put yourself on the fast track MIVA Merchant™ Fast Track gives you the high performance and strong design you want, at a price you can afford. Many e-commerce packages promise simplicity, but ours delivers. With our intuitive, web-based administration and easy-to-use features, you can start selling online instantly.
Specifically designed for new online businesses, Fast Track gives you:
Simple setup in five easy steps.
Powerful design tools, with a choice of templates or a custom look.
Advanced catalog, customer and order management systems.
Integrated payment and shipping calculation.
Robust marketing features.
MIVA’s world-class solution lets new online businesses blaze a path to success. Got 10 minutes? See our demo now »
five steps to success
In just five simple steps, your new online storefront will be up and running. MIVA Merchant Fast Track makes setup easy with an appealing and intuitive interface.
Step 1: Build the Store
Begin laying the foundation for your online business.
Change your fonts, colors, layout and more for a personal touch.
Enter a few key settings, and you’re ready to go.
Step 2: Stock the Store
Create a substantial catalog with up to 100 products in five categories.
Add eye-catching images and compelling descriptions to make the sale.
Control your inventory and get automatic notifications when items are running low or out of stock.
Step 3: Set Up Business
In a few keystrokes, determine the sales tax rate for customers and specify your shipping options.
Browse MIVACentral.com for optional plug-in shipping modules.
Make payment easy and secure with PayPal™ or MIVA Payment™ for online credit card processing.
Step 4: Run the Store
Track your best sellers, revenues, orders and storefront traffic.
Easily manage orders, process payments and handle customer accounts.
Add a personal touch with specially configured order confirmation emails.
Step 4: Marketing
Upsell related products at checkout or create an affiliate program to drive revenue.
Leverage the power and focus of cost-effective Pay-Per-Click advertising through MIVA Ad Center.
Spread the word with popular integrated services such as search engine optimization and email marketing.
KEY FEATURES & BENEFITS
MIVA Merchant Fast Track’s step-by-step administration panel makes it easy to create and manage a successful online business.
Easy-to-Use Administration Tools
With MIVA Merchant Fast Track, creating and managing your online storefront couldn’t be easier. With a secure log-in, access the intuitive, web-based admin interface from anywhere in the world. Our software walks you through five simple steps to build, stock, setup, run and market your store.
Powerful Store Design Tools
MIVA Merchant Fast Track provides easy-to-use controls to design your online store. Use the built-in store template, and modify or add pages to suit your specific business needs.
Simple 'Point + Click' controls allow you to specify fonts, colors, button labels, navigation bar settings, product layouts, and more. MIVA Merchant Fast Track also provides access to the HEAD tag to assist in search engine optimization.
Feel free to get creative. Version history tracking records and our version recall feature enable you to experiment with your look and create alternate versions, without risk.
Catalog Management
MIVA Merchant Fast Track lets you build a substantial catalog with up to 100 products in five categories. You can also quickly assign a product to multiple categories
Enter product descriptions as plain text, or enhance them with HTML. Assign thumbnail and full-size images to make your products more enticing. Product attributes can be assigned to define product characteristics, with the ability to add additional prices or weight with each attribute option. Multiple attribute display types include drop-down boxes, radio buttons and text fields.
Inventory Tracking and Product Merchandising
Carefully manage your inventory and receive automatic notifications when an item is low or out of stock. Display customized messages telling your customers if an item is running low or how many are left. You can even hide out of stock products from your shoppers.
With our highly effective upsale feature, suggest a product at checkout based on the order total, or on specific products in the order. Seal the deal with special discounts and drive revenues with minimum order amounts or quantities. If not met, your shoppers will be asked to add more to their basket.
Order Processing and Customer Management
MIVA Merchant Fast Track includes a detailed order management system. Monitor your new orders and process credit right from within the admin interface. To ensure secure transactions, encrypt sensitive payment details on each order. Your customer's payment information is locked with a secret password that you create to help prevent stolen data.
Send confirming e-mail messages when customers place orders. You can also receive your own e-mail notifications when new orders are received. Notification emails can also be copied to a third party for drop-shipping or other uses. With the customer management system in MIVA Merchant Fast Track your customers can create accounts, providing easy access to their account details and addresses.
Shipping Calculation and Payment Processing
Keep things simple with built-in flat-rate shipping. Or visit MIVA Central to select plug-in shipping modules that offer a range of shipping options.
MIVA Payment offers a convenient, one-stop solution for processing credit card payments. Tightly integrated into MIVA Merchant Fast Track, MIVA Payment features advanced fraud screening, an online Virtual Terminal, and order processing directly through the MIVA Merchant Fast Track administration interface for a complete credit card processing solution.
You can also integrate PayPal into your shopping basket to accept credit cards, debit cards, bank transfers and PayPal account balances.
Store Data Access
Import your existing product and customer data directly into MIVA Merchant Fast Track for quicker setup of your online store. With the included import utilities, quickly set product inventory levels, assign products to categories, create new customer accounts, and more.
To work with your store data offline, you can conveniently export your customers, products and affiliates with built-in export tools. All of your data is exported to a secure location on your website.
Affiliate Programs and Marketing Services
Drive traffic and sales with an affiliate program. Our built-in affiliate tracking system lets you reward your affiliate partners based on order traffic, customers referred, or both. The simple affiliate management system tracks their earnings and payouts. Meanwhile, your partners can monitor their earnings, retrieve store links and banners, and view your program agreement.
MIVA also offers additional marketing services, which are available through the MIVA Merchant Fast Track admin interface:
Fully integrated, MIVA Ad Center offers online search advertising, powered by the MIVA Performance Marketing Network.
Take advantage of MIVA Submit, a suite of search engine optimization and web presence enhancement tools.
Coming soon, you will be able to work seamlessly with MIVA Mailer, our mailing list management and email distribution system.
Documentation and Support
MIVA Merchant Fast Track links directly to our comprehensive online Help Center. Scan the detailed, easy-to-browse table of contents for quick answers. A glossary provides quick explanations of e-commerce terms.
Our active MIVA Community Forums provide essential support for online businesses using MIVA Merchant Fast Track. This valuable resource lets you share ideas, build skills and get even more out of your e-commerce solution.
Software developers and store designers create innovative new modules to extend the functionality of your store. These are available at MIVA Central, along with books, tutorials, and training from an array of knowledgeable providers.
Finally, MIVA offers expert support and training. With MIVA Service Club, experienced professionals work with you on the phone or by e-mail to help you achieve e-commerce success.
Display the contents of baskets before and in most cases, after the order is finalized with this MIVA Merchant module. If you are using Merchant 5.x and MySQL, you will not be able to display the contents of completed orders or baskets which have been deleted in this module. With 5.x and MySQL you will be able to see the baskets which did not complete and have not yet been deleted (either by the store admin when deleting baskets or by the customer deleting their own basket). This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Once a customer enters their personal data, an order number is assigned to the basket. During the next few minutes a variety of things can happen, one of which isthe order will be completed without error. On the other hand, an order may not be completed due to server error, communication between the payment processor and your store fails, the customer decides not to purchase, duplicate ID corruption occurs in your orders database, and any number of other perils.
If you have not packed your store databases, you may stillbe able to recover most information from lost orders. This module provides the ship to and bill to customer info. It lists the products and their attributes that were ordered. Itlists the shipping, tax, coupons, discounts and other miscellaneous entries. It also displays the payment moduleand data element (not the CC number) in completed orders (MivaSQL).
With Merchant 5.x (using MivaSQL), the data will remain in this file until you pack thestore databases or the basket number is reclaimed by merchant. The numbermay be reclaimed if the customer re-visits your store aftertheir earlier, abandoned basket had timed out. If they don't re-visit, the number will remain until you pack the store databases. If using 5.x and MySQL, you will still be able to see the data as long as the basket is not deleted and the order had not been completed.
If you don't know which OpenUI product you need, then THIS IS THE ONE!
The OpenUI Advanced (formerly OpenUI Standard) is ULTIMATE enhancement for your Miva Merchant store! Too many features to even begin to list, and all for a VERY LOW PRICE!! It gives you all of the features you are already used to from OpenUI Look & Feel Basic, and the following addons are include:
And the new OpenUI Turbo (double your OpenTokens speed!)
The OpenUI Look & Feel module replaces your MMUI module and provides central 'hooks' through which module developers may easily add features and performance enhancing solutions without having to reinvent the wheel with each Merchant release.
UDPATED VERSION - NEW AND IMPROVED!
We went all out with this latest release of the OpenUI. We have included the following enhancements:
OpenBatches™ - This simplifies order processing in Miva Merchant like never before. You no longer have to go back and forth between the left-hand tree and right-hand main window. From the right hand main window, searchable lists allow you to search, view, edit, or delete batches. This screen also allows you to view orders within a particular batch via OpenOrders™, shows if you have new orders, and even enables you to create a new batch. This all happens from ONE interface.
OpenOrders™ - Using the main window, you now have a searchable order list that allows you to filter by all orders, only unbatched orders, or by orders within an individual batch. You can further filter by order number, product code, order total range, and by date and time range. From this screen, you can also edit and delete individual orders. Once again, this all happens in ONE interface.
An optional statistics interface that works with both the OpenBatches™ and OpenOrders™can be unlocked with the purchase of an OpenUI Pro license key. Find out your top sellers, revenue generators, sales by the hour and day, and much MORE! Read More Detailed Information!
This additional license key is solely for statistics features and will have NO impact on existing or future OpenUI installations. All stores will continue to function with the same capabilities as before and include the great features listed below.
Shorter URLS for Google - It was recently announced in a newsletter geared toward search engines and Miva Merchant that category and product pages without the store code in the url were being readily indexed by the top search engine in the world, Google. If you only have one store, the OpenUI will automatically remove the store code from all urls in the category tree, product list, search results, and basket contents screen. If you have two stores, your store code will remain in the url.
Example:Instead of merchant.mv?Screen=CTGY&Store_Code=CODE&Category_Code=CATEGORY, it will be: merchant.mv?Screen=CTGY&Category_Code=CATEGORY This applies to compiled stores with the mvc extension as well.
Feature added based on recommendations from JMH Web Services (jmhonline.net). *This information has been updated to reflect new findings from JMH. Google now does not have a problem with the store code.
Category and Product Names First in Title Tags- Miva Merchant and previously the OpenUI put your store name before the category and product names in their respective screens title tag (i.e. Store Name: Category or Product Name). Depending on the length of your store name, your category and product titles may not be appearing in your search engine listings title phrase! With the new and improved OpenUI, your category and product titles will be first in the title tag, resulting in better listings within search engines (i.e.Category or Product Title: Store Name).
Feature added based on recommendations from JMH Web Services (jmhonline.net).
A New (Optional) Interface for the Miva Merchant Navigation Bar (navbar)- You now have better (and more) control over which navigation buttons are displayed, as well as many other features including:
Ability to specify cellpadding and cellspacing of navbar.
Optional navbar background image.
Options to align navbar (i.e. Full, Center, Left, Right).
Ability to change navbar buttons including the logo to space, text, etc.
Token replacement in the Cell "links" can be done using the %VAR(varname )% convention. For example, to include the g.sessionurl, just use "%VAR(g.sessionurl)%". To include the store id, use "%VAR(Stores.d.id)%". Most available variables can be used, but they will all be filtered through the encodeentities() function before they are substituted.
Feature added based on recommendations from Rich Chatfield (customMvDesign.com).
Support for New Attribute Types Built-In- New Attribute Types were previously only supported in the uncompiled versions of Miva Merchant, but will now be in both the compiled and uncompiled versions, and will not require the Admin Extension installation.
Support for module Order Tabs Built-In- module Order Tabs were previously only supported in the uncompiled versions of Miva Merchant, but will now be in both the compiled and uncompiled versions, and will not require the Admin Extension installation.
Body and Head Tag Options - You don't need additional modules anymore for these two fields if you use the latest version of the OpenUI! Include javascript, cascading style sheets, meta tags, margin height and width, preload images, and much more. For example:
<Select One> Option for Drop-Down Lists - You can now include Select One as the default prompt for attributes, shipping options, and payment option drop-down lists. The default prompt is also customizable for each one. (i.e i.e <Choose Color>, <Select A Shipping Method>, <Select Payment Method>)
The OpenUI Look & Feel Pro License Key unlocks a special feature of the latest OpenUI module. Once you unlock this feature with your license, you will be able to see the total stats for the orders in one batch, all unbatched orders, or all orders regardless of classification. The stats page gives a total sales summary, and then breaks the total sales down by day-of-the-week and time of day (by the hour) the orders were made. The stats page also lists the top selling products and top revenue generators for the specified parameters. The stats are based on the filtering options you currently have set, allowing you to specify exactly what information you would like to generate. For example, if you are in the customer screen on the OpenOrders™ tab and click on the stats button, you will see the stats of that customer's order only. If you have filtered the orders based on the order total and the date range, then the stats will be based on this filter. The stats button gives you immense flexibility because it allows you to view stats using a single filter or any combination of filters. For example, you can see the top 20 products from those that purchased SOMEPRODUCT, or those that have spent over a designated amount....or use both filters. All these resources are available simply by clicking the stats button, which appears on both the OpenOrders™and OpenBatches™ screens.
This additional license key is solely for the new stats features and will have NO impact on existing or future Open UI installation. All stores will continue to function with the same capabilities as before. You can purchase a key by clicking here.
The OpenUI Look & Feel Basic...this is the low-cost, entry-level OpenUI Look & Feel product that is required for running the many 3rd Party Modules currently available. (formerly OpenUI Standard)
It can be enhanced with OpenUI addons, such as the following:
And the new OpenUI Turbo (double your OpenTokens speed!)
The OpenUI Look & Feel module replaces your MMUI module and provides central 'hooks' through which module developers may easily add features and performance enhancing solutions without having to reinvent the wheel with each Merchant release.
UDPATED VERSION - NEW AND IMPROVED!
We went all out with this latest release of the OpenUI. We have included the following enhancements:
OpenBatches™ - This simplifies order processing in Miva Merchant like never before. You no longer have to go back and forth between the left-hand tree and right-hand main window. From the right hand main window, searchable lists allow you to search, view, edit, or delete batches. This screen also allows you to view orders within a particular batch via OpenOrders™, shows if you have new orders, and even enables you to create a new batch. This all happens from ONE interface.
OpenOrders™ - Using the main window, you now have a searchable order list that allows you to filter by all orders, only unbatched orders, or by orders within an individual batch. You can further filter by order number, product code, order total range, and by date and time range. From this screen, you can also edit and delete individual orders. Once again, this all happens in ONE interface.
An optional statistics interface that works with both the OpenBatches™ and OpenOrders™can be unlocked with the purchase of an OpenUI Pro license key. Find out your top sellers, revenue generators, sales by the hour and day, and much MORE! Read More Detailed Information!
This additional license key is solely for statistics features and will have NO impact on existing or future OpenUI installations. All stores will continue to function with the same capabilities as before and include the great features listed below.
Shorter URLS for Google - It was recently announced in a newsletter geared toward search engines and Miva Merchant that category and product pages without the store code in the url were being readily indexed by the top search engine in the world, Google. If you only have one store, the OpenUI will automatically remove the store code from all urls in the category tree, product list, search results, and basket contents screen. If you have two stores, your store code will remain in the url.
Example:Instead of merchant.mv?Screen=CTGY&Store_Code=CODE&Category_Code=CATEGORY, it will be: merchant.mv?Screen=CTGY&Category_Code=CATEGORY This applies to compiled stores with the mvc extension as well.
Feature added based on recommendations from JMH Web Services (jmhonline.net). *This information has been updated to reflect new findings from JMH. Google now does not have a problem with the store code.
Category and Product Names First in Title Tags- Miva Merchant and previously the OpenUI put your store name before the category and product names in their respective screens title tag (i.e. Store Name: Category or Product Name). Depending on the length of your store name, your category and product titles may not be appearing in your search engine listings title phrase! With the new and improved OpenUI, your category and product titles will be first in the title tag, resulting in better listings within search engines (i.e.Category or Product Title: Store Name).
Feature added based on recommendations from JMH Web Services (jmhonline.net).
A New (Optional) Interface for the Miva Merchant Navigation Bar (navbar)- You now have better (and more) control over which navigation buttons are displayed, as well as many other features including:
Ability to specify cellpadding and cellspacing of navbar.
Optional navbar background image.
Options to align navbar (i.e. Full, Center, Left, Right).
Ability to change navbar buttons including the logo to space, text, etc.
Token replacement in the Cell "links" can be done using the %VAR(varname )% convention. For example, to include the g.sessionurl, just use "%VAR(g.sessionurl)%". To include the store id, use "%VAR(Stores.d.id)%". Most available variables can be used, but they will all be filtered through the encodeentities() function before they are substituted.
Feature added based on recommendations from Rich Chatfield (customMvDesign.com).
Support for New Attribute Types Built-In- New Attribute Types were previously only supported in the uncompiled versions of Miva Merchant, but will now be in both the compiled and uncompiled versions, and will not require the Admin Extension installation.
Support for module Order Tabs Built-In- module Order Tabs were previously only supported in the uncompiled versions of Miva Merchant, but will now be in both the compiled and uncompiled versions, and will not require the Admin Extension installation.
Body and Head Tag Options - You don't need additional modules anymore for these two fields if you use the latest version of the OpenUI! Include javascript, cascading style sheets, meta tags, margin height and width, preload images, and much more. For example:
<Select One> Option for Drop-Down Lists - You can now include Select One as the default prompt for attributes, shipping options, and payment option drop-down lists. The default prompt is also customizable for each one. (i.e i.e <Choose Color>, <Select A Shipping Method>, <Select Payment Method>)
The OpenUI Look & Feel Pro License Key unlocks a special feature of the latest OpenUI module. Once you unlock this feature with your license, you will be able to see the total stats for the orders in one batch, all unbatched orders, or all orders regardless of classification. The stats page gives a total sales summary, and then breaks the total sales down by day-of-the-week and time of day (by the hour) the orders were made. The stats page also lists the top selling products and top revenue generators for the specified parameters. The stats are based on the filtering options you currently have set, allowing you to specify exactly what information you would like to generate. For example, if you are in the customer screen on the OpenOrders™ tab and click on the stats button, you will see the stats of that customer's order only. If you have filtered the orders based on the order total and the date range, then the stats will be based on this filter. The stats button gives you immense flexibility because it allows you to view stats using a single filter or any combination of filters. For example, you can see the top 20 products from those that purchased SOMEPRODUCT, or those that have spent over a designated amount....or use both filters. All these resources are available simply by clicking the stats button, which appears on both the OpenOrders™and OpenBatches™ screens.
This additional license key is solely for the new stats features and will have NO impact on existing or future Open UI installation. All stores will continue to function with the same capabilities as before. You can purchase a key by clicking here.
Display the contents of baskets before and after the order is finalized. Once a customer enters their personal data, an order number is assigned to the basket. During the next few minutes a variety of things can happen, one of which is the order will be completed without error. On the other hand, an order may be not completed due to server error, communication between the payment processor and your store fails, the customer decides not to purchase, duplicate ID corruption occurs in your orders database, and any number of other perils.
If you have not packed your store databases, you may still be able to recover most information from lost orders. This module provides the ship to and bill to customer info. It lists the products and their attributes that were ordered. It lists the shipping, tax, coupons, discounts and other miscellaneous entries. It also displays the payment module and data element (not the CC number).
The data will remain in this file until you pack the store databases or the basket number is reclaimed by merchant. The number may be reclaimed if the customer re-visits your store after their earlier, abandoned basket had timed out. If they don't re-visit, the number will remain until you pack the store databases.
This module is also included in the Basket Master bundle. Save when you buy bundled module licenses.
Unattended scheduled tasks , including backups and batch exports . Important up-to-date data, number of visitors shopping, order notifications in real-time . Alerts for oversized files, broken databases , corrupted data, lost orders and emails. Automated cleaning up oversized data and removing temporary files . Statistics . Order history . Bestsellers . Instant shutting down the store, deleting baskets, packing. Instant access to MM Admin.
Displays the number of currently shopping visitors (opened baskets)
Automatically backs up and resets databases and deletes data files that grow over assigned file size quota - significant performance boost!
Automatically deletes temporary files from interrupted packing (i.e. products.dbt00000001)
Automatically deletes temporary upload files
Scheduled ábackups, Batch Exports, etc. (see below in SCHEDULED TASKS)
CHARTS Hourly, daily, weekly, monthly and yearly charts including historical data (unlimited) in following modes. The length of the displayed period is configurable, browsing in the history is of course possible.
Abandoned baskets
Failed payments
Total revenue (sold value)
Total number of orders
Total number of sold products
Total collected tax value
Total collected shipment charges
Number of failed e-mail notifications
STATISTICS Beside the data displayed in the charts and in the mouse-over popup windows over the charts, there are the following data available. The displayed values depend on the selected time mode - it shows either totals over the last hour, day, week, month, or year.
Number of new orders (unbatched orders)
Total number of orders in the given period
Total revenue in the given period
Total number of sold products in the given period
Total value of collected tax in the given period
Total value of collected shipping charges in the given period
Number of abandoned baskets in the given period
Number of failed payments in the given period
Number of failed e-mail notifications in the given period (with MmHTML, MmHTMLc or MmVENDOR)
Number of hits since the last reset (in MM Admin)
Number of visits since the last reset
Total revenue since the last reset
Total number of sold products since the last reset
List of bestsellers. It can contain limited number of bestesellers or list of all products sorted by number of sales. Values since the last reset in MM Admin.
INSTANT ACCESS To MM ADMIN Functions From the MmTICKER window you can access the following often used MM Admin functions with a single click on a button:
Instant access to the standard MM Admin without the necessity to log in
Shutting down the store to the maintenance mode and re-opening it again
Deleting baskets (all or expired only)
Packing store and domain data
Instant access to the batch report of new arrived orders (click on the new order announcement). Works with both Ultra Batch and the built-in MM batch report.
ALERTS AND EMAIL ALERTS MmTICKER watches your store and associated files and in addition to displaying an alert message on the screen it also sends e-mail alert to the store owner. Email alerts work even without the MmTICKER window opened!
File Quotas: MmTICKER warns if pre-defined files grow over the limit assigned to them. Works also with files 3rd party modules!
Database Consistency: MmTICKER verifies all pre-defined databases if they are not corrupted and do not contain duplicate records. Works also with databases 3rd party modules!
Alerts on failed schedule tasks or optionally email reporting of successfully finished scheduled tasks, too.
MmTICKER alerts when the number of failed payments in a day is bigger the given limit (possibly signilizes problems with the payment gateway or fraud attempts)
SCHEDULED TASKS You can set up inlimited number of scheduled taks to be performed daily, monthly or yearly. The defult pre-defined task schedules at 4:00AM the store for at the maintenance mode 15 minutes later, waits till the store is closed, deletes expired baskets, packs store data, packs domain data and re-opens the store. Scheduler may be configured so that it executes the tasks only if nobody is in the store. Currently, the following commands may be used:
Close - scheduling the store for the maintenance mode after a pre-define time (15 minutes by default)
WaitClose - waits till the store shuts down
DelExpBask - deletes expired baskets to increase the performance and reduce the file sizes
DelAllBask - deletes ALL baskets (even those not yet expired)
PackStore - packing store data to reduce store specific files and to rebuild store database indexes.
PackDomain - packing domain data to reduce common Merchant files and to rebuild mall database indexes.
ExportNew - exports new order to a file and sends the new batch by e-mail to the store owner (with Ultra Batch)
DelCC - for security reasons, deletes payment data (incl. CC numbers) of all processed orders (with Ultra Batch).
backup - creating full backup copy of Miva Merchant Data (Unix full shell servers only. Limited support).
mmubat - calls Ultra Batch module and performs tasks defined in passed arguments (with Ultra Batch, for advanced users only).
admin - calls MM Admin and performs tasks defined in passed arguments (for advanced users only).
shell - calls system commands (Unix full shell servers only. For advanced users only).
other commands for the scheduler may be added on request
MmTicker logs unauthorized access attempts with detailed information about the user - logfile is browsable through the MmTICKER admin screen.
Scheduled tasks are also logged and the records may be viewed in the Admin screen.
Time zone setting and user-defined date and time format
Animated "marquee" alerts, messages and statistics with configurable speed and possibilty to change the speed or stop the scrolling with a single mouseclick.
Parts of the MmTICKER window may be hidden to reduce the size
Flashing taskbar button and window popping up on alerts (optional)
Configurable window size - the size of the window may be set to show charts over longer time period.
Zoom - for those with bright eyes or oppositely with sight problems, the winod may be zoomed from 50% to 200%
Mouse-over help and detailed info on items work overall on the MmTICKER window.
MmTICKER window refresh frequency configurable
Frequency for file size and database consistency check configurable
Automated installation, no manual intervention needed
Scheduled tasks may be triggered from the opened MmTICKER window, from a Unix cron table, from a remote server (i.e. truXoft) or directly from Miva Merchant.
Does not require OpenUI. Works with both OUI and MMUI.
No OUI hook conflicts - truXoft modules are 100% conform to the Miva Merchant API, they do not use OUI extensions and therefore never cause hook conflicts with other modules, otherwise common at OUI modules.
Multiplereport looks
: classical, double line, single line, summary
Allows to search
and filter
patterns in any field of the order database
Orders may be filtered (out and in) according to the
total amount - expressions and ranges may be used
Using the Search/Filter you can display and print out also individual invoices
Sorting
by any column - e.g. by date or day time, first name, last name, e-mail, city, product, total amount,...
Page breaks
for printing each order on a separate page included
Exports and sends batch reports to the store owner by e-mail - in multiple file formats (currently HTML,
formatted text,
delimited text and
Excel)
Printing customizable
Packing Slips
(pick slips, gift certificates) in cooperation with the MmPSLP
plugin module.
In cooperation with the MmHTML
and/or MmHTMLc
modules, you can display and print also batches of formated Merchant and Customer invoices with custom headers and footers
(may include logos, texts, etc.)
In cooperation with the MmHTML
and/or MmHTMLc
modules, invoices may be greatly customized - including columns selection, colors
and fonts, attributes format,
thumbnails and long descriptions
Numerous options for different ways of displaying product attributes
(with MmHTML)
Ordered products within each invoice may be
sorted by any column
(with MmHTML)
Additional user-defined column may be inserted in the invoice (any position) (with MmHTML). Miva variables, functions or file calls may be used to generate values for the additional column. It may contain for example a download link, price in a second currency, tracking info, etc.
Instant Access
- Ultra Batch control header appears in the Admin front page. No neccessity to click long minutes through the left navigation menu.
Orders
processing and
deleting on multiple selected orders or whole batches with a single click!
Recovery (
undeleting) deleted orders possible!
Resetting processed orders (
un-processing) and processing them again possible!
Packing
the store data from within the Ultra Batch interface!
Displays the date and time
of the orders
Optionally displays all orders in the store
Optionally displays also deleted orders
Displays totals
and basic statistics
per batch and overall
Hides the Credit Card number if Admin not accessed on a Secure Server (disclosure prevention)
In cooperation with the
MmPGP module it send batches including the CC numbers by secure PGP
encrypted e-mail
Supports POP before SMTP
- requirements at some secured mailservers (with MmHTML)
NEW:
displaying additional fields of external modules, such as Weiland's Addendum or SB21
OrderXtra
NEW:
(Re)sends Customer Confirmation Email
(possibly including a status field in a user defined column) (with MmHTMLc)
NEW:
Timeout prevention
- long batches split automatically onto multiple pages to avoid timeouts.
NEW:
Mall support
- quick store selection for administrators of malls with multiple stores. Mall packing.
NEW:
sequential filter
- in addition to the search/hide
filter mode, there is now a from mode - displaying all orders after the first matching one, using the selected order sorting.
NEW:
delete all - ability to delete all batches in once
NEW: displaying of
user defined column, available also for sorting and search/hide filter
NEW:
displaying of
un-batched orders, and batching them
NEW:
PAYMENT DATA REMOVAL!
You can now keep all orders and batches in your Admin, and removing just the CC information to keep your store secure.
NEW:moving orders
from one batch to another (e.g. grouping of orders for monthly charging -
subscriptions)
NEW:closing batches - hiding them from the standard view (re-opening possible too)
NEW:
product value, tax and shipping added to
displaying batch totals
NEW: full featured
printing of shipping labels
available with MmLABEL
NEW:
time zone
setting and user-defined date and time format (with MmHTML, MmHTMLc and MmPSLP)
NEW:search / hide by date and date ranges
Does
not require OpenUI. Works with both OUI
and MMUI.
No OUI hook conflicts
- truXoft modules are 100% conform to the Miva Merchant API, they do not use OUI extensions and therefore never cause hook conflicts with other modules, otherwise common at OUI modules.
Very
easy installation, plug&play, no coding, no programming experience necessary
Available in English and
German localization (same file)
Basket Master bundle contains basket tools for both the store owner and customer. It contains four of our most popular basket related modules for Miva Merchant storefronts.
Features: (some features are only in the compiled version as indicated below) o Mini-basket and Recent Visit History Display - Summarize basket contents on most Merchant screens - List product name or code, quantity, and price - Use image to alert new additions made to basket (compiled) - Display a checkout link when order minimum is reached - Use store's assigned shipping modules to preview shipping options and charges - List recently visited product pages with easy add-to-basket button (compiled) - Optionally use OpenUI token to place the mini-basket in many places on the screen (compiled) - Optionally use OpenUI token to place visit history outside of the mini-basket (compiled) - Owner can monitor live activity of customers visiting product pages through admin (compiled) - Customize mini-basket look in admin (color, size, headings) - Built-in link to view main basket - Optionally hide mini-basket if no products are in it (compiled) o Restock Shelves - Eliminate the need for the store owner to manually delete expired baskets - Automatically reclaim expired baskets and restock the inventory - Activity log shows completed orders and abandoned baskets totals for comparison (compiled) - Activity log for any time period and displayed as text and graphics (compiled) o Show Baskets - Display open baskets (active and expired) in table format o Lost and Found Orders - Display contents of baskets before and after the order is finalized - May aid in the recovery of missing order info
- Licensed per domain - OpenUI or MMUI compatible (OpenUI required in compiled Merchant) - Save 15% by buying these licenses as a bundle
Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Order status updated in admin including tracking numbers and admin notes - Bulk update several orders' status with a single click - Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled - End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - EOD display of products sold summary reports - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Order status history can use default or store built template - Customers can view their invoice within current orders from the order status history or the link in the confirmation email - Customers can view their order status and shipping tracking by entering their order number and email - Customers can have one click re-order from invoices in the current orders - Auto-assign customer membership to price groups based on their order total history
Feature Details. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.
The membership system allows you to automatically include customers into price groups when they log into your store and is based on their prior purchase history. You set up your price groups as you would any price groups and assign the applicable products to those groups. Then you specify a trigger level required for the customer to be a member of each group. You can insert tokens into the applicable screens, e.g. customer edit, welcome back returning and new customers. Then when they log in, the token runs the order history for the status codes you specify (e.g. F for filled), sums the totals, and checks to see if they meet a membership level. If they do, they are inserted into the highest qualified price group.
In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with the built in internal inventory management (IM) system to improve the overall IM usability.
In the administrative interface:
Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).
From the customer account record:
Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
Follow-on Contact - generate after sales communication at pre-determined points of time in the future
Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
As a Miva Merchant storefront licensee, you have discovered that you have a powerful shopping cart system. One of the strengths of Miva Merchant is its ability to plugin 3rd party modules to provide off-the-shelf, additional features at reasonable cost. You may have found that the cost can quickly add up and you are not exactly sure which additional features would be of benefit. We have assembled a bundle of a dozen of our most popular plugin modules. Literally hundreds of stores have found these to be the "must have" modules. As this is a bundle, it's cumulative price is 30% less than the sum of the individual module prices.
The modules in this bundle can be classified as storefront enhancement, discount, checkout, search engine optimization, and administrative back-end modules. The detailed module features and capabilities can be reviewed by clicking on the module names in the components list below. Please review each of the individual product descriptions so you fully understand what is included before selecting this bundle deal.
Non-refundable: Due to the number of popular modules included in this bundle, this
bundle deal is not refundable.
Compiled Merchant only: This bundle is only available for Miva Merchant 4.14 and newer. As it is a starter kit, nobody should be creating new stores with old versions of Miva Merchant anyway.
Baker's Dozen: For a limited time, if you order this bundle, you can get one more Emporium Plus individual module (bundles are not eligible) at no extra charge in a separate order. Email Emporium Plus after paying for the starter kit and tell us which module you would like as a bonus and we will send you a coupon code for a second order to get that module free. A popular free module could be our Customer and Product Administration module which lets customers view their order history among other things (value $40.00).
OpenUI Required: About half of these modules require installation of the OpenUI before they can be installed.
The ultimate Miva Merchant autoresponder module - send specialized emails at the completion of the order. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant notification, customer confirmation, vendor specific notification, and even cell phone emails. It also can send welcome emails when a new customer account is created. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Autoresponder - specialized emails at the completion of the order - Merchant notification and customer confirmation - Vendor and product specific templates - Can limit sending based on a specific attribute/option code for a product - Include coupons or promo codes when specific products ordered - Optionally require an input to allow the email, e.g. a response from Addendum - Easy to use checkbox configuration of vertical or horizontal layout emails - Highly configurable free form template layout emails with embedded tokens - HTML or text email formatting - Archive flat file is created for each template, easily track sales activity - Mail Manager Report module can display the flat file contents by time period or product - Ship to, bill to and other email addresses for each template - Send emails to your company's internal departments, e.g. shipping - Emails to web enabled cell phones as abbreviated messages - Open architecture so that other events can also trigger an automated response - Can resend emails when the customer knows and enters their order number and email address - Use render token to send an email from any pagein the store - Send a welcome email before the order completes and optionally include a promo code, customer login and password - Include 3rd party data with module tokens, e.g. Addendum responses - Display shipping and payment invoice messages - Create packing slip and label emails - Ship to country address formatted according to the applicable country's postal recommendations - Restrict email to a specified order dollar value range, reward big spending customers with a coupon - Restrict email to a specified list of countries, thus allowing for language specific emails
Feature Details. In admin, you create one or more template emails. Eachtemplate can be different, i.e. what it displays, how the data is oriented on the screen/paper, and what product(s) triggers the autoresponder. Most responses are triggered by the product codes purchased. Some example uses:
Email to any of your drop-ship manufacturers listing the Ship To address and the products to be shipped if using real time creditcard authorization. The module will sort out which drop shippergets which emails, including listing the products to be shipped. Unlike some other vendors' drop ship notification modules, this one only includesthe products belonging to the associated drop shipper. Thus a drop shipper doesnot see the products being supplied to the customer by other drop shippers when the order contains multiple product sources. Youcan still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processingverified the charge, then forward to the drop shipper. This would savehand entering the order. In addition to the email, an archive flatfile is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
Email to Ship To or Bill To or both thanking them for a donation to your sponsored charity on your site.
Email to your shipping department listing Ship To addressand products ordered if using real time credit card authorization. Products section can be cut/folded to result in a shipping label with your company address included. If notusing real time authorization, use the pending mailbox technique similarto the drop shipper scenario above.
Email a promo coupon code if a customer purchases a specificproduct or from a list of products
Email service, warranty, shipping and contact information on specific products or product lines
Send an email to your cell phone's inbox when orders are placed in your store (requires a cell phone plan that assigns an email address to your phone).
You own a mall with multiple stores within the mall. Thosestore owners rent the stores from you for a percentage of their gross. Use mail manager as an audit tool to track theirsales. In addition to the autoresponse email, mail manager produces a flat file with order ID, date, product name, product code, quantity, price for each, and price extended. Periodically retrieve that flat file and import into a spreadsheetfor easy analysis.
The included Mail Manager Report module can display the contents of that flat file through admin. It can filter the report by specific timeperiods (daily, weekly, monthly) within reason. The limits of your PC or server may prevent very lengthy reports for excessively long time periods. It can also limit the report to only one product code. Since the templates canbe designed for each vendor, you can create individual vendor flat files with a corresponding report for each vendor.
Literally, you can have a different autoresponder for everyproduct in your store.
However, Mail Manager has a somewhat open architecture sothat other events can also trigger an automated response. For example:
Send a welcome email before the order completes, but afterthe customer completes the registration process (for those thatcreate an account)
Send a thank you for rating a product (using our Rate This system)along with a coupon code for taking the time to do so
You can use the ifvar script or var token in these "other event" emails. For example, generate a unique coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now.
Use a render token to send an email from any page in the store. For example, put it on the product page to send a specific email when a specific product's page is viewed by a customer who is logged in. The email goes to their password recovery address (but could be bill to or ship to address). If you want it sent to a hard coded address, e.g. yours to monitor traffic,you would put your email address in the 3rd parameter of the token. The uses of this feature are endless. Send a coupon to entice customers to buy when they visit specific product screens. Tell them about other products related to the one they just viewed.
As you can see, the uses of this Mail Manager are quite diverse. Some of the variable features configured through admin for each template are:
Show or hide any of the data elements
Orient your email either horizontally or vertically
There is also a free form template using an extensive list of tokens and mini-scripts to customize the emails that are sent at the time of order completion. They can vary from mimics of the standard merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell phone emails. The emails can be plain text or HTML formattedemails for better readability. You can change the fonts, colors,layout and even add images to your confirmation and notificationemails. If your shipping and payment modules are configured withinvoice notices, these can be included in the emails with a token. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create packing slip and label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template. In the free form template you canalso set the time so that it can be offset from the server time,thus display for a different time zone in each of your emails.
Customize your email and store's physical address
Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
List full or partial Ship To and/or Bill To address
Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
Restrict email to a specified list of countries, thus allowing for language specific emails
Resend order emails if the customer knows and enters the order number and email which match the actual order. The form for these two data elements can be placed anywhere you can edit the store user interface, e.g. headers, footers, welcome screen.
You can specify the product code and an attribute/option value that must also be met before the email will be sent. This is particularly useful when the emails are used for vendor notification. A certain product might bedrop shipped by two different vendors and the only difference is the selected attribute/option value.
Insert a "require" token that has to be met before the email will be allowed. As example,have a checkbox using Addendum to ask a customer if they want to be added to a list server (mailing list). Then if they check the box, the "yes" response is sent to Mail Manager. The Mail Manager can then generate a specifically formatted email to activate an email address at your list server, if you have one.
Write a different body for each of the email templates you add
List products and prices or just the products without prices
Link the email usage to one or more product codes or entire inventory with wildcard
No need to go to each product to link the email, a copy and paste froma flat text file will add hundreds instantly
I'd be surprised if you find that this capability exists anywhere in any mid-priced shopping cart system. Autoresponders that fill in the blanks are one thing, but this is a store owner, pre-planned autoresponse for a specific product. Within your store, you could have dozens of different responses (individual or grouped) or a wildcard response for all of the products. You can use itto make connections not directly related to sales, yetlinked to a specific sale.
Customer buys a kayak from your store. Tell them about the kayak camp 20 miles from your store and give them the 800number of the guy with the info about a big get together next month.
Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery inhopes of finding the needle in a haystack.
As you can see, this list could be endless. Targetted, intelligent autoresponders are designed to increase your store'sbusiness and decrease the amount of time employees spend on sendingout product specific, emails.
The pre-formed templates are easy to configure and do not require programming experience. For the more experienced, you also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents.
Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice.
Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Immediately visible when you log into admin is the number of pending orders - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can have one click re-order from invoices in the current orders
Feature Details.
Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.
In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with this internal inventory management (IM) system to improve the overall IM usability.
In the administrative interface:
Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
Display the number of status = "pending" orders in the main admin screen, Store Notifications section, so pending orders are immediately visible when you log into admin. A convenient popup shows order numbers and dollar total of each.
Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).
From the customer account record:
Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
Follow-on Contact - generate after sales communication at pre-determined points of time in the future
Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails
OpenUI required. This module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen.
The NetPush Advanced Inventory Module allows Miva Merchant store owners to track inventory within Miva Merchant all the way down to the attribute/option level. The module has numerous configuration settings that should allow the admin to display and track any simple or complex inventory configuration. Inventory levels are only adjusted at checkout time so there is no need to worry about old baskets causing inventory problems. The module comes with an import and export module that allows administrators to easily update inventory levels by using csv files.
We suggest using template modules like Viking Coder's Product Templates and
Category Templates if you want better control of the look and feel of your pages with regards to inventory. This will allow you to use tokens for display. Otherwise, you will have to settle for built in hook point displays that are built into the module and are configurable through the administration area.
The Advanced Inventory Module will send email when stock goes below certain configurable low stock level and can disable products when stock goes below the out of stock level. Administrators can also customize every message shown to the user. Fine grain customizations are made easy because the module allows product level configuration settings the ability to override global inventory configuration settings. This allows Miva Merchant Administrators the ability to customize inventory configurations for every product, if he or she wishes.
Notes:
OpenUI Tokens This module can be used with OUI OpenTokens. To use the module with Viking Coders template modules, see the OpenToken instructions and examples in the documentation on the NetPush.com site.
Product Upsell This module does not show stock information on the product upsell screens at this time. Stock is still tracked in the basket and checkout, but no current stock level is shown on the upsell screens during checkout unless you are using alternatives like tokens in templates.
Basket Redirect and Error Message The user is automatically redirected to the basket screen if he or she adds items to the basket that makes the product go out of stock or if the product is already out of stock. The error message is shown above the basket screen using a hook point in the Open UI. The message is configurable in the admin area.
Checkout Screen Error If configuration is setup to do so, the module will block a user from checking out if their basket has an item that is out of stock. This message is shown automatically at the top of the screen. The message is configurable in the admin area.
Pipes ( | ) Product codes, attribute codes, and option codes must not contain the pipe character. NetPush Advanced Inventory uses the pipe to delimit for lookups. Pipes in your codes will cause the module not to work correctly.
Requirements:
Open UI 4.723+ This module requires that you have OpenUI installed in your store. The module uses hook points in the OpenUI. You must have OpenUI version 4.723 or higher if you plan to use the OpenToken functionality available in this module. Please see the OpenUIsite for information about latest versions and bug fixes.
Miva Empressa 3.96+ This module requires that you have Miva Empressa 3.96 or higher. The module uses functionality that is only available in newer versions of the Empressa Engine. Miva regularly releases new versions of Miva Empressa and the Virtual Machine to add new functionality and fix bugs. If you are on an older version, consider contacting your hosting company. You can find the Miva Empressa version at the top left hand of your Store Administrator when you first login. It should show your Miva Merchant version and your Miva Empressa version.
Miva Merchant 2.x, 3.x, and 4.x This module should work with most versions of Miva Merchant. In order to use the deactivate product option, you must be on version 3.0+. All testing and development was done on versions 4.13+.
Global Configuration Screen
All inventory settings will use the global configuration settings found in the Miva Merchant Administration area under Stores > Your Store > System Extension Configuration > NetPush Advanced Inventory. One may override these settings for products (see product level settings below). Each product must also be manually turned on before tracking starts. See product settings below.
Configuration Settings
Use NetPush Inventory You must set this to "Yes" if you want the module to be turned on. If this is set to "No", the module will not do anything.
Amount considered out of stock Usually this would be 0, but it can be set to any number, including negative numbers. Once the stock level reaches this number, it will be considered out of stock.
Deactivate when product level is out of stock In Miva Merchant versions that support it, the module will turn the Active flag for a product to off, if the product reaches the out of stock level. This only works on the product level, not for the attribute/option level.
Allow purchase even after out of stock Turning this on will allow customers to purchase products even after they go below the out of stock level. This could be a backorder situation.
Automatically remove from basket When a user adds products to the basket, the products will be removed if it makes the inventory go below the out of stock level and the admin is not allowing purchases when products are out of stock. Please take note that this option could cause problems if other modules are installed that also act on the basket.
Send Low Inventory Notices Turn this on to receive email warnings when inventory goes below the low inventory level.
Amount considered low The level that is considered low. Use this setting to trigger emails that will warn you when inventory is hitting a low level.
Low Email To Address Set this to the email address of the person who should be receiving emails when stock is at a low level.
Low Email From Address Set this to the email address that should be set as the from address in low stock emails.
Low Email Subject The subject of the low stock email. This field has token replacement.*
Low Email Body This is the body of the low stock email. This field has token replacement.*
Automatically change stock levels Turn this on if you want the system to subtract stock when a user purchases. If this is set to "No", the system will not update stock levels.
Show out of stock messages Turn this on to show out of stock messages on the product page when stock goes below the out of stock level.
Show in stock messages Turn this on to show how much stock is left on the product page.
Out of Stock Messages*
Product Level This message is shown to the user on the product page below the shipping weight.
Attribute Level - Checkbox This message is shown to the user on the product page next to a checkbox option.
Attribute Level - Radio Buttons This message is shown to the user on the product page next to each radio button option.
Attribute Level - Select Box This message is shown inside of the drop down on a select box. HTML should not be used here.
In Stock Messages*
Product Level This message is shown to the user on the product page below the shipping weight.
Attribute Level - Checkbox This message is shown to the user on the product page next to a checkbox option.
Attribute Level - Radio Buttons This message is shown to the user on the product page next to each radio button option.
Attribute Level - Select Box This message is shown inside of the drop down on a select box. HTML should not be used here.
Other Messages*
Out of Stock - Basket Line Marker This helps the user to see which products have gone out of stock when looking at the basket. A red asterisks may be a good indicator for the user.
Out of Stock - Basket This message is shown to the user above the basket when a product has gone out of stock when adding, updating, or looking at the basket. Products can go out of stock at anytime, even after a user adds it to their basket. This is because stock levels only change after checkout.
Out of Stock - Checkout This message is similar to the out of stock basket message. It is shown on the payment screen during checkout. This should be considered one final inventory check before allowing the user to purchase.
* Token Replacement This module has a few built in tokens for messages that allow you to give yourself and the user more detailed information. Some of the tokens below can only be used on certain screens, or in emails.
%%stock%% - Displays the current stock level. (1,2,3) %%basket_quantity%% - Displays the amount in the basket and is unlikely to be used. (1,2) %%available%% - Displays the amount of stock left before hitting the out of stock level. (1,2,3) %%oos_level%% - Displays the out of stock level. (1,2,3) %%line_items%% - Displays a list of line items that are effected. (1,2) %%product_id%% - Displays the product id. (1,2,3) '%%product_code%% - Displays the product code. (1,2,3) %%product_name%% - Displays the product name if available. (3) %%attribute_code%% - Displays the attribute code, or None if the effected product is only being tracked at the product level. (1,2) %%option_code%% - Displays the option code, or None if the affected product is only being tracked at the product level. (1,2)
1. Is used for the low stock email body and subject 2. Is used for the out of stock basket message and out of stock checkout message 3. Is used for the in stock and out of stock messages on the product pages.
Product Configuration Screen
All inventory settings will use the global configuration settings found in
the Miva Merchant Administration area under Stores > Your Store > System Extension Configuration > NetPush Advanced Inventory. To override these settings at the product level, go to the product in the administration area and click on "NetPush Advanced Inventory". You will see the settings below.
Configuration Settings
Use NP Inventory on this Product You must set this to "Yes" if you want to track inventory on the product. You must manually set this to "Yes" for every product that you want to track. If this is not set to "Yes", no inventory tracking will take place. By default, no product is tracked.
Override Global Settings If this is set to "Yes" the configurations settings will be taken from the individual product screen instead of from the Global configuration settings found under under system extension configuration. If set to "No", the module will use the global settings from above when doing inventory for the product. The default is to use the global settings.
Amount considered out of stock Overrides same setting under Global Configuration.
Deactivate when product level is out of stock Overrides same setting under Global Configuration.
Allow purchase even after out of stock Overrides same setting under Global Configuration.
Automatically remove from basket Overrides same setting under Global Configuration.
Send Low Inventory Notices Overrides same setting under Global Configuration.
Amount considered low Overrides same setting under Global Configuration.
Low Email To Address Overrides same setting under Global Configuration.
Low Email From Address Overrides same setting under Global Configuration.
Low Email Subject Overrides same setting under Global Configuration.
Low Email Body Overrides same setting under Global Configuration.
Automatically change stock levels Overrides same setting under Global Configuration.
Show out of stock messages Overrides same setting under Global Configuration.
Show in stock messages Overrides same setting under Global Configuration.
Out of Stock Messages*
Product Level Overrides same setting under Global Configuration.
Attribute Level - Checkbox Overrides same setting under Global Configuration.
Attribute Level - Radio Buttons Overrides same setting under Global Configuration.
Attribute Level - Select Box Overrides same setting under Global Configuration.
In Stock Messages*
Product Level Overrides same setting under Global Configuration.
Attribute Level - Checkbox Overrides same setting under Global Configuration.
Attribute Level - Radio Buttons Overrides same setting under Global Configuration.
Attribute Level - Select Box Overrides same setting under Global Configuration.
Other Messages*
Out of Stock - Basket Line Marker Overrides same setting under Global Configuration.
Out of Stock - Basket Overrides same setting under Global Configuration.
Out of Stock - Checkout Overrides same setting under Global Configuration.
Setting Product Inventory Levels
The administrator can set product inventory levels by going to the product page within the Miva Merchant admin area and clicking on NetPush Advanced Inventory. This is the same screen as the product level configuration. Product inventory levels are shown below the configuration area. To add new inventory, use the yellow add button. To edit inventory, click white add button next to the inventory entry.
The module checks inventory by looking at a unique combination of Product Code, Attribute Code, and Option Code. When entering stock levels, you enter the codes separated by a pipe. For example, shirt1|color|red, where shirt1 is the product code, color is the attribute code, and red is the option code. If you do not set an inventory level for an existing product attribute combination, no tracking is done. Setting a stock level of -9999 has the same effect.
Inventory at a product level You may choose to only track inventory at a product level in combination with or not at an attribute level. To enter a stock level for a product, simply use prodcode||. This tells the system that you are tracking the product code, but not the attributes or options by leaving them blank. Using -9999 for a stock level will temporarily turn inventory tracking off.
Inventory at the attribute level (checkbox, select box, radio buttons) Checkbox - prodcode|attrcode|(the last field should be left blank, as checkboxes have no options) Select Box and Radio Buttons - prodcode|attrcode|optcodeAll 3 are required and must be unique, even if you are using attribute templates. If you are using normal templates in combination with attribute templates, make sure you do not give them duplicate code names.
Using Advanced Inventory with Template Modules and OpenTokens
The Advanced Inventory Module can be used with 3rd party template modules like the ones from Viking Coders by using Open UI tokens on product pages to display current inventory levels. Please note that token support has not been completely tested as of yet.
%module|npinventory|stock_level% Returns the stock level for the product, attribute, option combination. To ensure that this works correctly, you should set g.NPI_Product_Code, g.NPI_Attribute_Code, and g.NPI_Option_Code to the current product code, attribute code, and option code. On a checkbox, make sure to set g.NPI_Option_Code = ''. On a product level, make sure to set the attribute and option variables to ''. After these globals are set, call the token. If the return value is -9999, the item is not being tracked.
%module|npinventory|stock_available% Same as above but shows the amount available.
%module|npinventory|oos_level% Same as above but shows the out of stock level.
%module|npinventory|stock_list% This token will set a global variable that contains an array of structures. You must set g.NPI_Product_Code equal to the current product code before calling the token. This array contains all of the product code, attribute code, and option code combinations for a specific product. It also contains the available stock, out of stock level, and other information shown below. This token makes it easy to create a stock table using OpenUI tokens in Viking Coders templates or in a product header or footer. Code examples are available in the help pages on the NetPush.com site. Array Structure: g.NP_Inventory_StockList[i]:attribute_code - Attribute Code g.NP_Inventory_StockList[i]:option_code - Option Code g.NP_Inventory_StockList[i]:stock_level - Stock Level g.NP_Inventory_StockList[i]:oos_level - Out of stock level g.NP_Inventory_StockList[i]:available - Stock Level minus out of stock level g.NP_Inventory_StockList[i]:allow_pur - Allow purchases even if out of stock from admin settings g.NP_Inventory_StockList[i]:low_amount - Low amount from admin settings g.NP_Inventory_StockListLen - Variable that tells you how many items are in the array (represented by i above)
The purpose of Power Search is to allow a customer to search one or more fields which are allowed by the store owner. The store owner can choose any fields within the products database and/or the custom product fields (Miva Corp built-in utility module) database to be searchable. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Implements field specific, keyword searching - Uses store morph technology to build templates with version history - Customer selects the fields to search and the sort order they want the results displayed - Search the whole store or limit to one category - Search by all (AND), any (OR), exact phrase, or begins with - Display total found, number of pages, and links to each page when the results exceed one page - Use the same product list layout as original search or alter for your needs - Can limit search to a specific price range - Use in conjunction with the Emporium Plus Tell A Friend module to send searches to a friend - Product page "return to search" link takes customers back to the same search page - View admin log of searched words/phrases for marketing and keyword identification - Maintain compatibility with 3rd party modules which use the MIVA Corp custom product fields - Create pre-defined select list searches on a single field - License per domain/mall
Feature Details. Easily editable templates. The module has five templates which can be used for each section of the search page. The templates have full versionhistory and use standard Merchant 5 template coding for easy update and rollback of changes. Each template is pulled into the location you want it on the search page using a render token. The templates are field selection, category selection,search scope/type, page counter and links, and product list layout.
Search specific fields and sort results. Allow a customer to search one or more fields which are made selectable by the store owner. The store owner can choose, in the admin screen, any fields within the products database or the MIVA Merchant built in custom product fields database to be available. The Power Search module uses a mirror database of your products, custom fields and categories; much like the big search engines use. By creating a mirror before the search is made, many operations to join multiple databases togethercan be avoided, so the customer gets a much faster search. Customers can also sort the results on fields like name, code, price, cost, when they were added to the store, or the default display order the store owner established for productlists. The build of the mirror database goes quite quickly and is a maintenance procedure you will do periodically. The small amount of time you take to build the mirror will save your customers significant amounts of time in their searches vs searches which don't use an optimized mirror database. Buildingthe mirror is not required just because products are added, deleted, or edited; as those processes update the mirror automatically without needing a rebuild. See the install doc for details.
Category selectable. Customers can use the category selector to select just one category to search. The default is to search the whole store. You can use the built in token which lists all categories with one or more products in them oryou can build your own select list of only certain categories.
Multiple search types. The customer can select how they want to search the database. The default is to search for products where all (boolean AND) of the keywords entered are found in the record. The customer can broaden that search so that any (boolean OR) of the words are found in the record. They can search by exact phrase so that the words must appear in thesame order in the record as was entered in the search input. They can also search the fields where the data in the field begins with the search string. This is useful for things like finding all of the products whose NAME begins with a specific letter and allows you to have a list of A-Z links that implement that specific search.
Advanced pagination. The module can display the total number of products found which match the search condition. Additionally, the pagesare numbered, e.g. Page 3 of 20, when results exceed the configurable number of products per page. You can also display alist of page numbers and links to those pages so the customer can jump to the page they want to look at. This pagination is similar to that used in the Emporium Plus Category Manager module.
Product layout template can be customized. In the 'srch' page template, there is a "search results layout". If you are happy with that layout, you can copy and paste the contents of that template into the Power Search module's product layout template. You can then modify the layout in the Power Search admin screen.
Price range searching. While searching the price field might be useful in some cases, a more popular search is price range. Within the searchable fields section, the customer has the option of entering a low and high price to create a range. If left blank, the search will not be filtered by price range.
Tell a friend module interface. If the store is using the Emporium Plus Tell A Friend module, customers can send the search string from Power Search to friends. The link in the email will go to the same page of products that the customer was on when they clicked the Tell A Friend button.
Return to search page link. After going to the product page from a Power Search rendered search, a convenient "return to search" link on the product page can bring the customer back to the original search page.
Search log with admin report. In admin, you can view the log of search words/phrases which your customers have used. This helps you from a marketing standpoint to determine the most sought after products and possibly the need to carry a new product. Additionally, it helps you identify keywords which might be useful to include in the narrative descriptions or the meta tags for search engine submissions and even local searches in your store. As example, while you might have a product called flip flops, customers might be searching for thong sandals (which is the same thing). But if you had not used those words in your description, you may have lost the sale. The log can be purged in the admin screen to reduce its size as desired.
Optimized search of built-in custom product fields. This module does not require that you use a proprietary 3rd party module for the custom product fields. It uses the built-in custom product fields module from MIVA Corp, thereby ensuring compatibility with other 3rd party modules which use those same custom product fields. No need to go down that proprietary datafield path of no return. As example, the Emporium Plus Template Data Feed module can use the built-in custom product fields to populate feeds to just about any search engine and shopping index with those "special" fields those indexes require.
Live examples. We cannot link to our demo Merchant 5 store from MivaCentral so if you'd like to see a couple of the live pages demonstrating searches, please contact us for the link. You can check out the selected field search in our test store which has about 600 products with multiple custom product fields. Try some searches so you can get an idea of search speed.
Pre-defined selectors. The Power Search function can also be used for pre-defined select pulldowns in your store. An example of genre and decade searches are in the lower left column of our test store's storefront screen. It will search a specific field, with store owner pre-defined selections. This same technique can be used for things like manufacturer searches if you have a manufacturer field in your custom product fields.
Liberal licensing. License is for ONE domain/mall. Within that single mall, it can be used in multiple stores without additional licenses.
This module requires that you are using MIVA Engine v5.03 or newer. When you log into admin, you can see which version of the engine is in use in your store.
The ultimate Miva Merchant autoresponder module - send specialized emails at the completion of the order. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant notification, customer confirmation and even vendor specific notification.
Features: (some features are only in the compiled version)
- Autoresponder - specialized emails at the completion of the order
- Merchant notification and customer confirmation
- Vendor and product specific templates
- Include coupons or promo codes when specific products ordered
- Easy to use checkbox configuration of vertical or horizontal layout emails
- Highly configurable free form template layout emails with embedded tokens
- HTML or text email formatting
- Archive flat file is created for each template, easily track sales activity
- Mail Manager Report module can display the flat file contents by time period or product
- Ship to, bill to and other email addresses for each template
- Send emails to your company's internal departments, e.g. shipping
- Emails to web enabled cell phones
- Open architecture so that other events can also trigger an automated response
- Send a welcome email before the order completes and include a promo code
- Include 3rd party data with tokens, e.g. Addendum responses
- Display shipping and payment invoice messages
- Create packing slip and label emails
- Ship to country address formatted according to the applicable country's postal recommendations
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon
- Restrict email to a specified list of countries, thus allowing for language specific emails
- MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used
In admin, you create one or more template emails. Each
template can be different, i.e. what it displays, how the
data is oriented on the screen/paper, and what product(s)
triggers the autoresponder. Most responses are triggered
by the product codes purchased. Some example uses:
Email to any of your
drop-ship manufacturers listing the Ship To
address and the products to be shipped if using real time credit
card authorization. The module will sort out which drop shipper gets which emails, including listing the products to be shipped. You can still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processing verified the charge, then forward to the drop shipper. This would save hand entering the order. In addition to the email, an archive flat file is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
Email to Ship To or Bill To or both thanking them for
a
donation to your sponsored charity on your site.
Email to
your shipping department listing Ship To address
and products ordered if using real time credit card
authorization. Products section can be torn/folded to
result in a shipping label with your company address included. If not using real time authorization, use the pending mailbox technique similar to the drop shipper scenario above.
Email a
promo coupon code if a customer purchases a specific
product or from a list of products
Email service, warranty, shipping and contact information on
specific products or
product lines
Send an email to your cell phone's text messaging
when orders are placed in your store (requires a cell phone
plan that assigns an email address to your phone)
You own a mall with multiple stores within the mall. Those
store owners rent the stores from you for a percentage of
their gross. Use mail manager as an audit tool to track their
sales. In addition to the autoresponse email, mail manager
produces a flat file with order ID, date, product name,
product code, quantity, price for each, and price extended.
Periodically retrieve that flat file and import into a spreadsheet
for easy analysis.
With compiled Merchant, the included Mail Manager Report
module can display the contents of that flat file
through admin. It can filter the report by specific time
periods (daily, weekly, monthly) within reason. The limits
of your PC or server may prevent very lengthy reports for
excessively long time periods. It can also limit the
report to only one product code. Since the templates can
be designed for each vendor, you can create individual
vendor flat files with a corresponding report for each
vendor.
Literally, you can have a different autoresponder for every
product in your store.
However, Mail Manager has a somewhat open architecture so that other events can also trigger an automated response. For example:
Send a
welcome email before the order completes, but after
the customer completes the registration process (for those that
create an account)
Send a thank you for
rating a product (using our Rate This system)
along with a coupon code for taking the time to do so
Essentially any event in the mmui, oui or even another third party module can trigger an email which you write for the
particular event
You can use the
ifvar script or var token in these "other event" emails. For example, generate a unique
coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now. If you don't have an account with us yet, sign up and you'll see how it works.
As you can see, the uses of this Mail Manager are quite
diverse. Some of the variable features configured through
admin for each template are:
In the compiled version is a free form template using an
extensive list of
tokens and mini-scripts to customize the emails that
are sent at the time of order completion. They can vary
from mimics of the standard
merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell
phone emails. The emails can be plain text or HTML formatted emails for better readability. You can change the fonts, colors, layout and even add images to your confirmation and notification emails. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template.
Customize your email and store's physical address
Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
List full or partial Ship To and/or Bill To address
Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
Restrict email to a specified list of countries, thus allowing for language specific emails
Write a different body for each of the email templates you add
Link to one or more product codes or entire inventory with wildcard
No need to go to each product to link the email, a copy and paste from a flat text file will add hundreds instantly
I'd be surprised if you find that this capability
exists anywhere in any mid-priced shopping cart system.
Autoresponders that fill in the blanks are one thing, but
this is a store owner, pre-planned autoresponse for a
specific product. Within your store, you could have dozens
of different responses (individual or grouped) or a
wildcard response for all of the products. You can use it
to make connections not directly related to sales, yet
linked to a specific sale.
Customer buys a kayak from your store. Tell them about
the kayak camp 20 miles from your store and give them the 800 number of the guy with the info about a big get together next month.
Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery in hopes of finding the needle in a haystack.
As you can see, this list could be endless. Targetted,
intelligent autoresponders are designed to increase your store's
business and decrease the amount of time employees spend on sending out product specific, followup emails.
MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used. Thus, module conflict does not occur. The pre-formed templates are easy to configure and do not require programming experience. In the compiled version of Merchant (4.14 and newer), you
also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents.
The OpenUI Extension Module Kit features 32 extensions. LICENSE IS PER DOMAIN.
The Plug N Play Pack #5 includes the abilities to:
Begin_Screen & General
multinavbars.mv - Alternate Navigation Bar Menus. Will display a different Alternate HTML Menu for each screen. Displays normal Navbar for any missing HTML file files.
newframe.mv - Basket Contents Required Before Checkout. Checkout is called in NEW SCREEN. Useful to break out of frames.
bodyheader.mv - Adds a Perpetual Header to the Body of ALL screens.addthumball.mv - Adds Thumbnail Image on Left End of Line on all Product Line Display Screens. (Category, Search, Product List and Related Products.
nocodelinknameall.mv - Removes "Code" and adds a link to "Name" on all Product Line Display Screens. (Category, Search, Product List and Related Products.
Store Front Screen
nocattreesfnt.mv - Removes Category Tree from Store Front Screen.
Category Screen
adddesccatexp.mv - Places Description below quantity in basket on Category Screen Expanded Display.
addmorecatexp.mv - Add More Info Button to Category Screen Expanded. Displays either gif or grey button. Displays above "Add to Basket" and "Buy One Now" buttons.
addmorecatline.mv - Add More Info Button to Category Product Line Display Screen. Displays either gif or grey button. Displays left of "Add to Basket" and "Buy One Now" buttons.
addquancat.mv - Add Quantity and Box to Category Screen.
addthumbcatline.mv - Add thumbnail image on the Left End of the Category Screen Product Line Display
nocodelinknamectgy.mv - Remove "Code" and add a link to "Name" in the Category Screen Product Line Display.
autodefaultimg2X.mv - Automatically displays a default image named notavails.jpg for Thumbnails and notavail.jpg for Images. Version 2.X ONLY.
autodefaultimg3X.mv - Automatically displays a default image named notavails.jpg for Thumbnails and notavail.jpg for Images. Version 3.X ONLY.
addthumball.mv - Adds Thumbnail Image on Left End of Line on all Product Line Display Screens. (Category, Search, Product List and Related Products.
nocodelinknameall.mv - Removes "Code" and adds a link to "Name" on all Product Line Display Screens. (Category, Search, Product List and Related Products.
Product Display Screen
autodefaultimg2X.mv - Automatically displays a default image named notavails.jpg for Thumbnails and notavail.jpg for Images. Version 2.X ONLY.
autodefaultimg3X.mv - Automatically displays a default image named notavails.jpg for Thumbnails and notavail.jpg for Images. Version 3.X ONLY.
autoimggifjpgprod.mv - Automatically displays either GIF or JPG images. No need to set path in admin. Displays a default image named notavail.jpg for Images not found. Version 2.X and 3.X.
autoimgjpgprod.mv - Automatically displays JPG images. No need to set path in admin. Displays a default image named notavail.jpg for Images not found. Only searches for JPG images. Version 2.X and 3.X.
autoimggifprod.mv - Automatically displays GIF images. No need to set path in admin. Displays a default image named notavail.gif for Images not found. Only searches for GIF images. Version 2.X and 3.X.
noattribqtyprod.mv - Remove Quantity and Attributes in Product Display Screen.
Product List Screen
addthumball.mv - Adds Thumbnail Image on Left End of Line on all Product Line Display Screens. (Category, Search, Product List and Related Products.
nocodelinknameall.mv - Removes "Code" and adds a link to "Name" on all Product Line Display Screens. (Category, Search, Product List and Related Products.
addthumbplst.mv - Adds Thumbnail Image on the Left End of the Product Line Display on the Product List Screen.
nocodelinknameplst.mv - Removes "Code" and adds a link to "Name" on Product Line Display on the Product List Screen.
addmoreplstline.mv - Adds More Info Button on the Product Line Display on the Product List Screen.
Search Screen
addthumball.mv - Adds Thumbnail Image on Left End of Line on all Product Line Display Screens. (Category, Search, Product List and Related Products.
nocodelinknameall.mv - Removes "Code" and adds a link to "Name" on all Product Line Display Screens. (Category, Search, Product List and Related Products.
addthumbsrch.mv - Adds Thumbnail Image on the Left End of the Product Line Display on the Search Screen.
nocodelinknamesrch.mv - Removes "Code" and adds a link to "Name" on Product Line Display on the Search Screen.
addmoresrchline.mv - Adds More Info Button to Related Products on the Search Screen.
Related Products
addthumball.mv - Adds Thumbnail Image on Left End of Line on all Product Line Display Screens. (Category, Search, Product List and Related Products.
nocodelinknameall.mv - Removes "Code" and adds a link to "Name" on all Product Line Display Screens. (Category, Search, Product List and Related Products.
nocodelinknamerel.mv - Removes "Code" and adds a link to "Name" to Related Products on the Product Display Screen.
addmorerelated.mv - Adds More Info Button to Related Products on the Product Display Screen.
addthumbrelatedprod.mv - Adds Thumbnail Image on Left End of Line to the Related Products on the Product Display Screen.
noaddrelatedprod.mv - Removes Add to Basket from Related Products on the Product Display Screen.
nonamerelatedprod.mv - Removes Name from Related Products on the Product Display Screen.
nopricerelatedprod.mv - Removes Price from Related Products on the Product Display Screen.
nocoderelatedprod.mv - Removes Code from Related Products on the Product Display Screen.
Upsell Screens
dispthumbupsell.mv - Displays Thumbnail instead of Full Sized Image on the Upsell Screen.
nocodeupsell.mv - Removes "Code" from the Upsell Screen.
nowtupsell.mv - Removes "Weight" from the Upsell Screen.
Almost all of these Extension Modules are completely "Plug-N-Play". Designed/Written by Luray Williams.
If you are not using OUI version 3.11 or above you must upgrade to at least version or these modules may not run correctly. The latest version of Open UI can be downloaded at http://www.openui.org
Customers receive access to a private support forum at the DesignExtend Miva Merchant Discusson Boards. Full instructions on installation included.
MmATTACH is an advanced customer notification email capable of software delivery in file attachments. Besides its flexible and powerful formatting capabilities, it can send product files, documents, catalogues, agreements, license or key files, or any other file attachments.
Advantages
Easy installation and updates
Easy, comfortable, and quick installation and updates are provided by truXoft Module installer
Multiple files may be quickly assigned to products with a single expression (pattern)
Formatted Email
MmATTACH has the same features as MmHTMLc, including its highly flexible HTML formatted layout
Numerous settings for both beginners and advanced users
Full layout control through patterns, tokens, and embedded Miva Script
Country specific address formatting
Compatibility
Accepting any file formats
Supports plain-text, uuencode and base64 encoding
HTML formatted notifications sent in multipart/alternative format accepted by both plain-text and HTML capable email clients
Flexible options for bypassing mail server incompatibilities and restrictions (POP3-Before-SMTP, Reply-To address, address formatting,...)
User-agents and domains can be excluded from receiving HTML formatted email (i.e. old AOL clients)
Reliability
Error logging
Advanced mail server testing
Possibility to resend failed or lost emails, or forward them to another email address
Backup mail server may be used
Delivery receipts
Flexibility
May be associated with one or multiple payment methods
Supports product attributes
Unlimited possibilities in formatting the layout of the notifications and invoices
Files may be associated not only with products, but also with attributes, addresses, countries and many other variables
With the PRO version you can create multiple conditional profiles, each with a separate configuration and layout
Supports truXoft and OpenUI tokens, and also full Miva Script code may be used in settings
Data of 4th party modules can be included in the notifications also with the help of the MmEXT module
Main Features
version
DEMO
Standard
PRO
file attachments
limited
yes
yes
multiple file attachments
limited
yes
yes
HTML formatting
yes
yes
yes
alternative plain-text format
yes
yes
yes
full layout control
no
limited
yes
Time zone and date format
no
yes
yes
Country specific address formatting
yes
yes
yes
User-defined column
no
yes
yes
Items sorting
no
yes
yes
tokens
limited
yes
yes
Miva Script parser
limited
yes
yes
invoice preview
yes
yes
yes
Ultra Batch interface
limited
yes
yes
email resending
yes
yes
yes
delivery receipts
no
no
yes
error logging
yes
yes
yes
backup mail server
no
no
yes
POP3-before-SMTP
no
no
yes
Real names in addresses
no
no
yes
profiles
no
no
yes
user permissions
no
no
yes
Instructions
Installation instrucitons may be found in the readme.txt included in the distribution package. After registering your license key, you can either use the "Product File Name Pattern" and upload the product files quickly with an FTP program, or you can upload individual product files through the "File Attachments" interface in the Product Details (Admin » Stores » 'your store' » Products » 'product xyz' » Email Attachments). You can combine both methods, fo course too - i.e. using the pattern for file names matching the product code (or another token or expression), and uploading individual files that do not match the pattern, through the Product Details.
You can use the module to attach the same file with every order (i.e. the license agreement) - in the MmATTACH » softgoods settings, put the file name instead of a variable/token expression into the "Product File Name Pattern".
We recommend using files of maximally up to several hundreds of kilobytes. Emailing huge files could cause serious delays during the checkout and common mailboxes are often limited in size and may refuse huge attachments. We also recommend avoiding executable files (*.exe, *.js, *.com,...) - many email clients and antivirus programs are set to block them. Use zipped archives instead.
Support
truXoft offers limited free support within 30 days after the purchase of the module. Issues not included in the free support:
HTML or CSS design questions
Any other issues not directly related to MmATTACH
Compatibility
Any UI (MMUI, OUI, KCUI,...)
Miva Merchant v4.14 or higher
Miva Empresa v4.07 or higher
MSIE 6 recommended for the Administration interface of truXoft modules
A complete system for managing your customers, orders, inventory, purchase orders and more! Designed and priced for small-to-medium size ecommerce stores.The Stone Edge Order Manager will save you time with every order you ship. It is a feature-rich program that helps you manage your orders, your customers and your inventory. The Order Manager simplifies the entire fulfillment process. It brings your data in-house where you can manage it securely and conveniently on your own PC or LAN.
Includes Miva Merchant Module that lets you download and import your latest orders with one button click in the Order Manager.
New Features for Miva Merchant Users:
Download Inventory data from Miva Merchant into the Order Manager
Download Customer data from Miva Merchant into the Order Manager
Synchronize inventory quantity-on-hand data in either direction between Miva Merchant 4.x stores and the Order Manager
Real time inventory tracking with Miva Merchant 4.x stores! Whenever you sell, return, exchange or receive inventory in the Order Manager, the change in quantity-on-hand will be reflected in your Miva Merchant store within seconds!
Import and export inventory data in text files compatible with Phosphor Media's StoreMan program
Builds a searchable customer list.
Subtracts items sold from your inventory. Marks items as backordered when necessary.
Prints customizable pick lists and order summaries.
View Orders screen makes it easy to search for and review orders.
Quick and easy handling of backorders, returns, exchanges, adding or deleting line items, changing a SKU or quantity, etc.
Can convert products with order attributes (color, size, etc.) into "Sub SKUs" for inventory tracking of specific item sold.
Includes support for Authorize.Net and Verisign credit card processing. Capture payments that were pre-approved in your Web store. Process other sales, credits, voids, etc. with two or three clicks on our Virtual Credit Card Terminal.
Prints customizable Invoices, Packing Slips and Shipping Labels.
Automatic and manual emailing to customers and vendors. Includes powerful "email merge" system with user-definable mail merge templates and easy-to-use template editor.
Interfaces with UPS Online WorldShip, Fedex QuickShip, Postal Package Partner and other shipping programs.
Automates drop-ship purchase orders.
Creates re-stocking purchase orders. Supports barcode scanners for receiving inventory.
FIFO accounting system tracks value of inventory value.
Includes Manual Orders screen for entering orders that arrive by phone, fax, etc.
Includes Point-of-Sale screen for orders from walk-in customers. Supports barcode scanning.
Extensive report menu includes a wide variety of reports for accounting, inventory, sales management, etc.
Easy export of customer information for bulk-emailing. Includes powerful selection methods.
Many more features that have been requested by merchants like you since we introduced the Order Manager in 1999!
A fraction of the cost of Mail Order Manager (MOM), and better suited to small-to-medium merchants.
Buy with confidence - 30 day money-back policy.
At $995 the Order Manager is easily affordable for most Miva merchants. The price includes the Miva module that lets the Order Manager download orders directly from your store, and a license for up to 5 users at one location. If you own more then one Miva Merchant store, you can use one copy of the Order Manager to manage all of them.The Order Manager is an open-source program written in Microsoft Access. It is designed for easy incorporation of custom reports. Most merchants will find that it has all the features they need to manage their on-line, phone, mail order and Point-of-Sale sales. For those merchants with special needs, Stone Edge also offers reasonably priced customization services.
Collect supplemental, required or non-required responses fromcustomers at checkout. You can add as many additional checkoutquestions to your form as you want, within reason. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Collect supplemental, required or non-required responses from customers at checkout - Export responses to a delimited flat file - View responses in the file with a searchable admin report - Display responses in the include modified invoice emails and batch reports and invoice screen - Include response data in the order export file created by our inexpensive EZ Batch Report module (sold separately) - Configure text label for each question to preceed the responses in the emails and reports - Special instructions for the order, e.g. shipping needs - Collect responses from survey or poll questions - Customer entered gift card messages - Questions displayed in a table which the store owner designs with standard HTML - Limit the display of questions based on specific product codes - Limit the display of questions based on the ship to country of the order - Used in conjunction with our Mail Manager module, activate sending of specific emails - Assign a fee to one response, for example gift wrapping fee, donation, or rush handling - Insert a negative fee (vs positive fee) for impromptu sales, etc - One or more responses can be required before customer can proceed - Highlighted error message when required response(s) are omitted - Tokens can be used to refill the responses if the page is redisplayed due to missing info - Our standard version contains the features you'd expect in competitors' pro version
Feature Details. The responses are exported to a delimited text file which can beimported into most database management systems for further analysis. Youcan also have those responses appear in the Miva Merchant Email notification and batchprocessing (modified email and batch modules included in the zip file). Use the module for the customer to add specialinstructions for the order, collect responses from survey or pollquestions, allow the customer to fill out gift card messages, include salesman orrepresentative code, etc.
The admin interface allows you to build the form withyour store's questions using standard html syntax. Hence,you can make the response collection table match the restof your store's look and feel. You can have text, radio, select drop down list, text area, and checkbox inputs designed the way you want them. Add css if you like or use typical fonts and table tags.
You can place the questions on one of the three checkout screens. You simply add the tokens to the page templates per the install doc.
You can also specify one or moreof the questions to be required. Customers will not be able to completethe checkout if they do not respond to the required questions.
You can purge old questions from the active file and place them in ahistorical file in order to improve response time during order batchprocessing retrieval. The optional order batch retrieval uses the modified core batch report which is included in the zip distribution file.
You can limit the display of Addendumquestions based on specific product codes. If you list productcodes in the admin input, the questions will only be displayedif one of those products is in the basket at checkout. Youcan also use the wild card product code like 1AA*. If theapplicable products all begin with the same characters, youcan use the asterisk. This can only be used for the beginningcharacters in the product codes.
You can alsolimit the display of questions to specific ship to countries.
You can optionally includethe questions in the emails along with the responses by using the modified email modules which are included in the zip distribution file.If using our Mail Manager (sold separately) module you can have a question (checkbox) which will trigger a specific email, e.g. opt-in mailinglist signup. You can also include the questions and responseson the invoice (last page after payment completes). Theresponses for the batch report are retrieved from an indexeddatabase for faster access.
You can alsoattach a fee to a specific answer to one question if youplace the questions on either the customer information orshipping/payment selection screens.
The included Addendum View report featureallows you to search (within admin) the addendum filefor specific responses. For example, you might have a questionfor a specific requested shipping date. Simply search the filefor orders which have requested the delayed shipping for thatdate. The order numbers can be returned and fed into our EZ Batchreport (sold separately) for a tailored report for a specific shipping date. Another popular use of Addendum is to collect the salesman or representativecode with an order. Not only can you display the code in the batch report,but if you use Addendum View to create a list of orders attributed to thatsalesman, you can make a batch printout for each salesmanwith only their orders on it if you are using our EZ Batch Report (sold separately). You can also include the Addendum responses in the order export file that EZ Batch creates.
Limitation: When used in a store which uses PayFlowlink, PayPal or iTransact payment systems, you will need to placeyour questions on either the customer information screenor the shipping and payment selection screen. Thosepayment systems transport the customer to another domain.Hence, the module needs to save the responses to a filebefore the customer is transported off-site. When thecustomer returns from the off-site payment screens backto your store, the responses will be retrieved for savingto flat file or display in your merchant notification email.
The included modified merchant email and batch reports will display the Addendum resposes. Additionally, the batch report can provide page breaks between each order for better printouts (incoices). Also, the merchant notification email allows you to insert tokens in the subject line so you can include things like the order number, order total, and customer name in the subject of the email.
Compare this module with our competitors' pro or advanced or ultimate versions. Those are just words tacked onto a module name. Don't let our low price fool you - compare features and you will find this module probably contains all of the features found in theirs plus we have several additional features. The Addendum module has been in use since Merchant version 1.x and continually enhanced with each version. Our competitors will try to keep up, but the simple choice is, why get a shadow when you can get the "original".
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.