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Miva Merchant Modules » Searching For 'Hide Prices Pending Customer Approval'

Found 499 Modules or Applications that might fit the bill

Use caution when considering any modules from modStop. Their support has been reported by umpteen Miva Merchant users as suspect and worse. Some of their modules are simple and shouldn't require support. Please contact us with any questions concerning them or their modules.

1 Hide Prices Pending Customer Approval - Professional Version Latu /

Hide Prices Pending Customer Approval module
Tremendously useful for wholesalers and other store owners who want to limit access to a known, and approved, customer base. Product prices can be hidden until a customer's account has been approved by the store's owner. Access to the site can also be restricted, requiring customers to login. Includes an administrative utility for review & approval of customer accounts and assigning of price & availability groups.
Fully compatible with OpenUI OpenTokens and third-party template-based modules.

Professional Version Features:

  • Price & Availability Groups support integrated into utility module - easily select a price & availability group while approving a customer
  • Require Customers to login - customers can be required to login (or create an account) before being granted access to anywhere in the store or to the product-related pages
  • OpenUI OpenTokens fully supported
  • Compatible with template-based modules, including Viking Coders Category Page Templates & Product Page Templates
  • Fully-customizable, template-based merchant notification & customer notification email messages
  • Display Attribute-Option prices on Product Display screen
  • Plus all the features of the Standard Version

Summary of of Standard Version Features:

  • Multiple modes for hiding prices - prices can be hidden until a account approved or until a customer creates/logs-in to an account.
  • "Add To Cart" and the "Buy One Now" buttons are also hidden.
  • Prices & buttons hidden on the Product List, Categories, Search Results, and Product Display screens
  • Optional, fully-customizable message can be displayed in place of the hidden prices, on the customer accounts screen & on all screens for accounts that are pending approval
  • Two modules in one - includes a feature-rich administrative utility module for approving and managing customers
  • "Quick approval" feature for approving new customer accounts
  • Admin-Friendly navigation - quickly sort, search, approve, edit & delete customer records
  • Optional merchant email notification sent when new accounts created by customers
  • Optional customer email notification sent to the customer upon approval of account
Professional Version also available.
Module Configuration Screens
Display & Messages Email Notification
Attributes & Options
Admin Utility Screens
View & Select Customers

Customers Approval

View & Select Customers
(customer approved)

Create New Customer
Store Screens
Price Message
(product list & categories)
Price Message
(product display)
Customer Message
(customer account)
Pending Message
(all screens)
Compatibility

Compatible with compiled Miva Merchant version 4.14 thru 4.2.

OpenUI OpenTokens
OpenUI OpenTokens are fully supported.

Template-Based Modules
Compatible with template-based modules, including Viking Coders Category Page Templates & Product Page Templates

Requires OpenUI.

Details

The "Hide Prices Pending Customer Approval" module contains a wealth of functionality and customizable options. It's tremendously useful for wholesalers and other store owners that want to limit access to a known, and approved, customer base.

Product Prices Hidden
Product prices can be hidden until a customer's account has been approved by the store's owner. Optionally, prices can be hidden until a customer creates or logs-in to an account (without requiring approval of the account).

Buttons Too
The product prices - and the "Add To Cart" and the "Buy One Now" buttons - can be hidden on the Product List, Categories, Search Results, and Product Display screens. An optional, fully-customizable message can be displayed in place of the hidden prices.

Require Customer Login
Customers can be required to login (or create a new account) before being granted access to the entire store or to the product-related pages (Product Listing, Categories, Search, Product Display & Basket screens).

For instance - The module can be configured to "Hide Prices Pending Approval of Customer Account" and to "Require Login to View Products".

With this configuration:

  • Customers could access the storefront but would be prevented from accessing the Product Listing, Categories, Search, Product Display & Basket screens. They could of course also access the Login & Create New Accounts screens.
  • Once the customer logged in or created a new account, they would then be able to view the Product Listing, Categories, Search & Product Display screens, but the prices would be hidden.
  • Once the account was approved by the store's administrator, the customer would be able to login and view product prices.

Multiple Levels of Price Display & Access Restriction

Display of Prices:

  • Hide Prices Pending Approval of Customer Account
  • Hide Price Unless Customer Has Account
  • Show Prices - (Disables Module)

Access to Store:

  • No Login Required to Access Store
  • Login Required at Storefront
  • Login Required to View Products

Customer Messages
An optional & customizable "Customer Account Pending Approval" message can be displayed just below the Miva Merchant header. An optional & customizable message can also be displayed on the Customer Account & Customer Information screens. This can be used to inform the customer of the store's policy for accessing the product prices.

For example:
"Approval of customer account is required. Please complete the customer account form. You will be notified by email when your account is approved."

Two Modules In One
It's actually two modules - a OpenUI system module and an administrative utility Module. The system module customizes the store's look and feel and limits access to prices. The administrative utility module provides the store owner with the ability of reviewing and approving customer accounts.

It's also a feature-rich, admin-friendly customer management utility.

Choose the way you approve customer accounts - accounts can now be approved using either the standard Customer admin or the administrative utility module.

Quick Approval of Customer Accounts
The Approve Customers administrative utility module also has a "quick approval" feature. A store's administrator can quickly search for a new customer by login, email address, or other keyword - then approve the customer with one click.

Admin-Friendly navigation - Sort Customers by newest, by id, or by login. Search by login, name or other keyword. Easily scroll through customer records, choose how many are displayed per page, go to first or last record, approve, edit or delete records.

Integrated Price & Availability Groups Support
The store administrator can also assign customers to a price and/or availability group at the same time that accounts are being approved.

Template-based Merchant Notification of New Accounts
An optional email notification can be sent to a specified address whenever a new account is created by a customer. The subject, header & message body are fully customizable. The message template has tokens for all customer fields - login, password, shipping info & billing info.

Template-based Customer Notification of Approved Accounts
An optional email notification can be sent to the customer whenever their account is approved. The subject, header & message body are fully customizable. The message template has tokens for all customer fields - login, password, shipping info & billing info.

Display Attribute-Option Prices
Attribute & option prices on the product display screen.

  • Fully customizable attribute-option prompt template gives you complete control over their display
  • Works with all types of attributes, drop-down menus, radio button, checkboxes, text fields & memo fields
  • Modifies both the Product Display & Missing Attributes screens
  • Completely compatible with Miva Merchant price groups
Installation & Configuration Instructions
Token & Template Information

Price: $99.00 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions: 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

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2 Hide Prices Pending Customer Approval LATU /

Miva Merchant 4.14 version now available.

New Features:

The Merchant 4.14 version includes:

Improved navigation in the "Approve Customers" administrative utility module - including a quick link to the most recent customer record.

Choose the way you approve customer accounts - accounts can now be approved using either the standard Customer admin or the "Approve Customers" administrative utility module.

New options for the Merchant Notification and Customer Notification email messages û the inclusion of the Customer billing and shipping fields is now optional.

Details:

The "Hide Prices Pending Customer Approval" module contains a wealth of functionality and customizable options. It's tremendously useful for wholesalers and other store owners that want to limit access to a known, and approved, customer base.

Product Prices Hidden
Product prices can be hidden until a customer's account has been approved by the store's owner. Optionally, prices can be hidden until a customer creates or logs-in to an account (without requiring approval of the account).

Buttons Too
The product prices û and the "Add To Cart" and the "Buy One Now" buttons û can be hidden on the Product List, Categories, Search Results, and Product Display screens. An optional, fully-customizable message can be displayed in place of the hidden prices.

Two Modules In One
The module is actually two modules û a OpenUI system module and an administrative utility Module. The system module customizes the store's look and feel and limits access to prices. The administrative utility module provides the store owner with the ability of reviewing and approving customer accounts. It's also a fully-functional and user friendly customer management utility.

Quick Approval of Customer Accounts
The administrative utility module also has a "quick approval" feature. A store's administrator can quickly search for a new customer by login, email address, or other keyword û then approve the customer with one click.

Merchant Notification of New Accounts
An optional email notification can be sent to a specified address whenever a new account is created by a customer. The subject and header of the email message are customizable.

Customer Notification of Approved Accounts
An optional email notification can be sent to the customer whenever their account is approved. The subject and header of the email message are customizable.

Multiple Levels of Access Restriction
The store's owner can select from three different modes.

Customer Messages
An optional & customizable Customer Account Pending Approval" message can be displayed just below the Miva Merchant header. An optional & customizable message can also be displayed on the Customer Account & Customer Information screens. This can be used to inform the customer of the store's policy for accessing the product prices.

For example:
"Approval of customer account is required. Please complete the customer account form. You will be notified by email when your account is approved."

Many More Customizable Options

Price: $89 Upgrade Cost: $20 Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions: 4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

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3 Mail Manager v5 Emporium Plus / Miva Central

The ultimate Miva Merchant autoresponder module - send specialized emails at the completion of the order. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant notification, customer confirmation, vendor specific notification, and even cell phone emails. It also can send welcome emails when a new customer account is created. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:
- Autoresponder - specialized emails at the completion of the order
- Merchant notification and customer confirmation
- Vendor and product specific templates
- Can limit sending based on a specific attribute/option code for a product
- Include coupons or promo codes when specific products ordered
- Optionally require an input to allow the email, e.g. a response from Addendum
- Easy to use checkbox configuration of vertical or horizontal layout emails
- Highly configurable free form template layout emails with embedded tokens
- HTML or text email formatting
- Archive flat file is created for each template, easily track sales activity
- Mail Manager Report module can display the flat file contents by time period or product
- Ship to, bill to and other email addresses for each template
- Send emails to your company's internal departments, e.g. shipping
- Emails to web enabled cell phones as abbreviated messages
- Open architecture so that other events can also trigger an automated response
- Can resend emails when the customer knows and enters their order number and email address
- Use render token to send an email from any pagein the store
- Send a welcome email before the order completes and optionally include a promo code, customer login and password
- Include 3rd party data with module tokens, e.g. Addendum responses
- Display shipping and payment invoice messages
- Create packing slip and label emails
- Ship to country address formatted according to the applicable country's postal recommendations
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon
- Restrict email to a specified list of countries, thus allowing for language specific emails

Feature Details.
In admin, you create one or more template emails. Eachtemplate can be different, i.e. what it displays, how the data is oriented on the screen/paper, and what product(s) triggers the autoresponder. Most responses are triggered by the product codes purchased. Some example uses:
  • Email to any of your drop-ship manufacturers listing the Ship To address and the products to be shipped if using real time creditcard authorization. The module will sort out which drop shippergets which emails, including listing the products to be shipped. Unlike some other vendors' drop ship notification modules, this one only includesthe products belonging to the associated drop shipper. Thus a drop shipper doesnot see the products being supplied to the customer by other drop shippers when the order contains multiple product sources. Youcan still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processingverified the charge, then forward to the drop shipper. This would savehand entering the order. In addition to the email, an archive flatfile is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
  • Email to Ship To or Bill To or both thanking them for a donation to your sponsored charity on your site.
  • Email to your shipping department listing Ship To addressand products ordered if using real time credit card authorization. Products section can be cut/folded to result in a shipping label with your company address included. If notusing real time authorization, use the pending mailbox technique similarto the drop shipper scenario above.
  • Email a promo coupon code if a customer purchases a specificproduct or from a list of products
  • Email service, warranty, shipping and contact information on specific products or product lines
  • Send an email to your cell phone's inbox when orders are placed in your store (requires a cell phone plan that assigns an email address to your phone).
  • You own a mall with multiple stores within the mall. Thosestore owners rent the stores from you for a percentage of their gross. Use mail manager as an audit tool to track theirsales. In addition to the autoresponse email, mail manager produces a flat file with order ID, date, product name, product code, quantity, price for each, and price extended. Periodically retrieve that flat file and import into a spreadsheetfor easy analysis.
  • The included Mail Manager Report module can display the contents of that flat file through admin. It can filter the report by specific timeperiods (daily, weekly, monthly) within reason. The limits of your PC or server may prevent very lengthy reports for excessively long time periods. It can also limit the report to only one product code. Since the templates canbe designed for each vendor, you can create individual vendor flat files with a corresponding report for each vendor.
  • Literally, you can have a different autoresponder for everyproduct in your store.

However, Mail Manager has a somewhat open architecture sothat other events can also trigger an automated response. For example:

  • Send a welcome email before the order completes, but afterthe customer completes the registration process (for those thatcreate an account)
  • Send a thank you for rating a product (using our Rate This system)along with a coupon code for taking the time to do so
  • You can use the ifvar script or var token in these "other event" emails. For example, generate a unique coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now.
  • Use a render token to send an email from any page in the store. For example, put it on the product page to send a specific email when a specific product's page is viewed by a customer who is logged in. The email goes to their password recovery address (but could be bill to or ship to address). If you want it sent to a hard coded address, e.g. yours to monitor traffic,you would put your email address in the 3rd parameter of the token. The uses of this feature are endless. Send a coupon to entice customers to buy when they visit specific product screens. Tell them about other products related to the one they just viewed.

As you can see, the uses of this Mail Manager are quite diverse. Some of the variable features configured through admin for each template are:

  • Show or hide any of the data elements
  • Orient your email either horizontally or vertically
  • There is also a free form template using an extensive list of tokens and mini-scripts to customize the emails that are sent at the time of order completion. They can vary from mimics of the standard merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell phone emails. The emails can be plain text or HTML formattedemails for better readability. You can change the fonts, colors,layout and even add images to your confirmation and notificationemails. If your shipping and payment modules are configured withinvoice notices, these can be included in the emails with a token. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create packing slip and label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template. In the free form template you canalso set the time so that it can be offset from the server time,thus display for a different time zone in each of your emails.
  • Customize your email and store's physical address
  • Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
  • List full or partial Ship To and/or Bill To address
  • Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
  • Restrict email to a specified list of countries, thus allowing for language specific emails
  • Resend order emails if the customer knows and enters the order number and email which match the actual order. The form for these two data elements can be placed anywhere you can edit the store user interface, e.g. headers, footers, welcome screen.
  • You can specify the product code and an attribute/option value that must also be met before the email will be sent. This is particularly useful when the emails are used for vendor notification. A certain product might bedrop shipped by two different vendors and the only difference is the selected attribute/option value.
  • Insert a "require" token that has to be met before the email will be allowed. As example,have a checkbox using Addendum to ask a customer if they want to be added to a list server (mailing list). Then if they check the box, the "yes" response is sent to Mail Manager. The Mail Manager can then generate a specifically formatted email to activate an email address at your list server, if you have one.
  • Write a different body for each of the email templates you add
  • List products and prices or just the products without prices
  • Link the email usage to one or more product codes or entire inventory with wildcard
  • No need to go to each product to link the email, a copy and paste froma flat text file will add hundreds instantly

I'd be surprised if you find that this capability exists anywhere in any mid-priced shopping cart system. Autoresponders that fill in the blanks are one thing, but this is a store owner, pre-planned autoresponse for a specific product. Within your store, you could have dozens of different responses (individual or grouped) or a wildcard response for all of the products. You can use itto make connections not directly related to sales, yetlinked to a specific sale.

  • Customer buys a kayak from your store. Tell them about the kayak camp 20 miles from your store and give them the 800number of the guy with the info about a big get together next month.
  • Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery inhopes of finding the needle in a haystack.

As you can see, this list could be endless. Targetted, intelligent autoresponders are designed to increase your store'sbusiness and decrease the amount of time employees spend on sendingout product specific, emails.

The pre-formed templates are easy to configure and do not require programming experience. For the more experienced, you also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents.

Price: $45.00 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: N/A Versions: 5.x+
Other Module Compatibility: N/A

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4 Mail Manager Weiland / Miva Central

The ultimate Miva Merchant autoresponder module - send specialized emails at the completion of the order. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant notification, customer confirmation and even vendor specific notification.

Features: (some features are only in the compiled version)
- Autoresponder - specialized emails at the completion of the order
- Merchant notification and customer confirmation
- Vendor and product specific templates
- Include coupons or promo codes when specific products ordered
- Easy to use checkbox configuration of vertical or horizontal layout emails
- Highly configurable free form template layout emails with embedded tokens
- HTML or text email formatting
- Archive flat file is created for each template, easily track sales activity
- Mail Manager Report module can display the flat file contents by time period or product
- Ship to, bill to and other email addresses for each template
- Send emails to your company's internal departments, e.g. shipping
- Emails to web enabled cell phones
- Open architecture so that other events can also trigger an automated response
- Send a welcome email before the order completes and include a promo code
- Include 3rd party data with tokens, e.g. Addendum responses
- Display shipping and payment invoice messages
- Create packing slip and label emails
- Ship to country address formatted according to the applicable country's postal recommendations
- Restrict email to a specified order dollar value range, reward big spending customers with a coupon
- Restrict email to a specified list of countries, thus allowing for language specific emails
- MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used

In admin, you create one or more template emails. Each template can be different, i.e. what it displays, how the data is oriented on the screen/paper, and what product(s) triggers the autoresponder. Most responses are triggered by the product codes purchased. Some example uses:

  • Email to any of your drop-ship manufacturers listing the Ship To address and the products to be shipped if using real time credit card authorization. The module will sort out which drop shipper gets which emails, including listing the products to be shipped. You can still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processing verified the charge, then forward to the drop shipper. This would save hand entering the order. In addition to the email, an archive flat file is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
  • Email to Ship To or Bill To or both thanking them for a donation to your sponsored charity on your site.
  • Email to your shipping department listing Ship To address and products ordered if using real time credit card authorization. Products section can be torn/folded to result in a shipping label with your company address included. If not using real time authorization, use the pending mailbox technique similar to the drop shipper scenario above.
  • Email a promo coupon code if a customer purchases a specific product or from a list of products
  • Email service, warranty, shipping and contact information on specific products or product lines
  • Send an email to your cell phone's text messaging when orders are placed in your store (requires a cell phone plan that assigns an email address to your phone)
  • You own a mall with multiple stores within the mall. Those store owners rent the stores from you for a percentage of their gross. Use mail manager as an audit tool to track their sales. In addition to the autoresponse email, mail manager produces a flat file with order ID, date, product name, product code, quantity, price for each, and price extended. Periodically retrieve that flat file and import into a spreadsheet for easy analysis.
  • With compiled Merchant, the included Mail Manager Report module can display the contents of that flat file through admin. It can filter the report by specific time periods (daily, weekly, monthly) within reason. The limits of your PC or server may prevent very lengthy reports for excessively long time periods. It can also limit the report to only one product code. Since the templates can be designed for each vendor, you can create individual vendor flat files with a corresponding report for each vendor.
  • Literally, you can have a different autoresponder for every product in your store.

However, Mail Manager has a somewhat open architecture so that other events can also trigger an automated response. For example:

  • Send a welcome email before the order completes, but after the customer completes the registration process (for those that create an account)
  • Send a thank you for rating a product (using our Rate This system) along with a coupon code for taking the time to do so
  • Essentially any event in the mmui, oui or even another third party module can trigger an email which you write for the particular event
  • You can use the ifvar script or var token in these "other event" emails. For example, generate a unique coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now. If you don't have an account with us yet, sign up and you'll see how it works.

As you can see, the uses of this Mail Manager are quite diverse. Some of the variable features configured through admin for each template are:

  • Show or hide any of the data elements
  • Orient your email either horizontally or vertically
  • In the compiled version is a free form template using an extensive list of tokens and mini-scripts to customize the emails that are sent at the time of order completion. They can vary from mimics of the standard merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell phone emails. The emails can be plain text or HTML formatted emails for better readability. You can change the fonts, colors, layout and even add images to your confirmation and notification emails. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template.
  • Customize your email and store's physical address
  • Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
  • List full or partial Ship To and/or Bill To address
  • Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
  • Restrict email to a specified list of countries, thus allowing for language specific emails
  • Write a different body for each of the email templates you add
  • List products and prices or just the products without prices
  • Link to one or more product codes or entire inventory with wildcard
  • No need to go to each product to link the email, a copy and paste from a flat text file will add hundreds instantly

I'd be surprised if you find that this capability exists anywhere in any mid-priced shopping cart system. Autoresponders that fill in the blanks are one thing, but this is a store owner, pre-planned autoresponse for a specific product. Within your store, you could have dozens of different responses (individual or grouped) or a wildcard response for all of the products. You can use it to make connections not directly related to sales, yet linked to a specific sale.

  • Customer buys a kayak from your store. Tell them about the kayak camp 20 miles from your store and give them the 800 number of the guy with the info about a big get together next month.
  • Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery in hopes of finding the needle in a haystack.

As you can see, this list could be endless. Targetted, intelligent autoresponders are designed to increase your store's business and decrease the amount of time employees spend on sending out product specific, followup emails.

MMUI and OpenUI compatible. No editing of the mmui.mv is needed and no OpenUI hook points are used. Thus, module conflict does not occur. The pre-formed templates are easy to configure and do not require programming experience. In the compiled version of Merchant (4.14 and newer), you also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents.

Price: $45 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: MMUI/OpenUI Versions: 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

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5 Customer Return Copernicus / Miva Central

The Copernicus CustReturn module provides your customers with the ability to request a product return via your storefront. The return request can be processed in the Miva Merchant admin and your customers can view the status of the return request.

Key Benefits Include:

  • “Return Request” web page for customers to request returns
    • Optional configuration to allow customer to explain reason for return
  • Merchant admin screen allows storefront owner to approve or disapprove request
    • Auto-approval available based on reason for return
  • Results of approval posted in Return Request web page for customer to access. Customer must have an account to be able to access this information
  • Approval/disapproval tracked in Merchant admin


Example Usage:

A storefront that sells cakes and jelly beans online accepts returns for jelly beans that arrive stale at the customer’s doorstep. It does not accept returns for the cakes that it sells because the cakes are baked and shipped on the same day. They are never stale since they get shipped over night. (The storefront owner solved this problem with the Copernicus Shipping SuperMod!) Well, the storefront owner purchased a batch of jelly beans from a discounted wholesaler (whose name will not be revealed here!) who sold him 200 pounds of stale jelly beans!

Through his storefront, he wants to accept requests for returns and he wants to automatically approve all returns due to “stale jelly beans.” He installs the Copernicus CustReturn module and immediately he is offering his customers an easy way to handle the stale jelly bean problem! He has a standard returns request form for his customers to fill out on his website. He can decide whether to approve or decline all other returns; but since he knows about the stale jelly bean problem, he has configured this return reason for auto-approval. So he’s in complete control of the process; yet, expediting the returns for his customers who have suffered from the stale jelly bean shipment.

He also wants to offer store credit so customers can order a new package of fresh jelly beans. He’s installed the CustCredit module to integrated the returns and customer credit process for his customers. His customers can come back to his website to find out about the approval of their return request and purchase another package of jelly beans using their customer credit.

SPECIFICATIONS & TECHNICAL NOTES

When using this module alone, that is, without any other Copernicus products from the Customer Service Suite, you can receive return requests through the return request screen and approve or decline the requests through the Merchant admin. When used with the other Customer Service Suite modules from Copernicus, it provides a robust returns tracking system.

When used in conjunction with the CustRMA module, you can accept returns through your website, approve or decline the return, attach an RMA tracking number to the return and then track all communication regarding all aspects of the RMA through the Merchant admin.

When used in conjunction with the CustContact module, your customer can submit a returns request through your website in the return request screen and that request is transferred into the mini-help desk. All related communication is tracked through the Merchant admin.

When used in conjunction with the CustCredit module, the store owner can accept a request for a return through the return request screen, approve or decline the request, and issue a store credit for the items returned.

The Customer Service Suite of modules, CustCredit, CustReturn, CustRMA and CustContact can each be used separately but are best when used together as a comprehensive customer service solution.

[Product Manual] [Marketing Brief]

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6 Rate This v5 Emporium Plus / Miva Central

Implement customer product ratings and reviews within Miva Merchant. The module license is for ONE mall. Within that single mall, it can be used in multiple stores without additional license. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:
- Rate with a numerical/verbal score for each product
- Review each product with narrative critique
- Customers login prior to rate and review
- Configurable message if not logged in
- All customers can view ratings/reviews without logging in
- Limit customer to one rating/review per product
- Customer can edit their prior rating/review of the product if logged in
- Ratings are averaged and graphically displayed
- Graphics display on product and/or expanded search, category and product list screens
- Store owner can replace default heart images with their own
- Optional email notification to store when new rating is made
- Auto-approve or admin approve before allowing display in the store
- Admin reports for easy deletion, analysis, and approval
- Admin reports to screen, export to flat file, and optionally email flat file to store
- Easily remove malicious customer prank ratings
- Easily remove all ratings by a specific customer account login
- Easily remove ratings/reviews of a specific product code
- List all unapproved ratings/reviews for easy approval of one or more
- Summary report for all ratings/reviews on a specific product
- Summary report for all ratings/reviews by a specific customer
- Admin reports with hot links of the customer logins so you can quickly view rater details
- Sort the reviews in the order you want them displayed
- Module comes with default layout for both the entry form and display
- Easily replace the default layout with customizable template entry form and display
- Use render tokens for placement of display and/or prompt in the page template screens
- Optionally use tokens in the display template for listing the rater's identity
- Allow customer to include identity with their email, name, or location (automatically filled in from their customer account)
- Exclude specific product codes from being rated
- Integrate with the Emporium Plus Mail Manager module to send a promo email to the ratee, thanking them for the rating
- Limit number of reviews on the product page with a "more" link to show all
- Licensed by domain without need for multistore license if same domain

Feature Details.
The purpose of Rate This module is to allow customers (who have signed in) to provide their rating/review of products offered in the store.The module allows a customer one review on each productthey choose to rate/review. They can go back and change their rating and review as it is controlled by their login and password. The average customer rating is displayed graphically with whole or half images. This graphical display can be on the product screen, the category listscreen or both. The default images are hearts, but the mall owner can substitute any graphics he/she wants. Customers can also leave narrative comments about products they wish to review.

All customers, not just those logged in, are able to view the ratings and reviews made by other customers.

In the event that a malicious customer enters prank ratings, the admin interface allows removal of all ratings by specific customers. Since the module has an email alert feature (if turned onby the store owner), you will know what ratings are being left for your products. There is also a report generator to list all ratings on a specific product code or all ratings by a specific customer.

You can also display and/or delete the ratings of a specific product from the individual product edit screen.

Using a render token, place the Rate This button on the product page so that it better fits your desired look. You canlimit the number of reviews which appear on the product page with a "more"link to show all. You can sort the order of the reviews within the product edit screen so that customers see the reviews in the order you want them seen. You can also require admin approval before the rating/review is displayed to customers visiting your store. Admin reports can be displayed to screen, exported to flat file, and optionally email the flat file to the store. The admin rating reports which display the login have a hot link to the customer login so you can quickly view who the rater is.

Configure through admin, the text and tokens in both the display and prompt for this module as they are customizable templates which can replace the default layouts. You can allow the customer to include their email, name, or location (automatically filled in from their customer account) along with the reviews, depending on the demographicyou choose to allow in the store. As example, a typical rating might be
Reviewer: John in Anglikon, Switzerland 05/14/2001
Great tool and simple to install

The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

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7 Contact Manager Weiland / Miva Central

Sales, support and other inquiries between you and your customers are seemlessly integrated into your Miva Merchant store.

Features:
- Easily integrate customer contact and inquiries
- Hide your store's email addresses from spammer email address harvesters
- Change the email address you want inquiries to go to through the admin panel
- Launch the contact manager from Merchant or from a static page
- Use a form or link to launch the contact manager
- Assign the contact record to a specific technician or department with ease
- Customer can select the target to send the inquiry to with a select list option
- Contact is logged and is not effected when email servers are down
- User interface is controlled from a merchant admin configuration screen
- Department codes, descriptions and email addresses are configured through admin
- Admin section allows you to search one one or more criteria to find messages
- Edit the status and/or respond to the sender
- Under Store Notifications, you'll see a quick summary of pending messages

Feature Details.
This module keeps your store's email address out of view of spammer email address harvesters. It also allows you to easily change the email address you want inquiries to go to without editing html pages. You can launch the contact manager form from a button in the category column or from a static page. You can also use a http link format for launching the support manager form from static pages or within Merchant. The contact manager allows you to assign the contact record to a specific technician or department with ease.

The contact manager form characteristics are controlled from a merchant admin configuration screen. At the admin level you can change category column button text, optional category column button image, email subject, email to address, contact screen title, customer email prompt, customer inquiry prompt, background color, font face, font size, font color, message for the submission form, send button text, and optional send button image.

The customer can select the target/department to send the inquiry to with a select list option. This expedites the delivery to the specific techician/department's email address. As with the uncompiled version, the email addresses are hidden from email harvesting spammers. Department codes, descriptions and email addresses are configured through admin.

The admin section allows you to search one one or more criteria to find messages you are interested in. You can then edit the status and/or respond to the sender.

In the Main admin screen of Merchant 4.x, under Store Notifications, the module provides you with a quick summary of how many messages are Pending. Upon clicking the link for Contact Manager, a popup window displays the subject and message ID of all pending contact messages.

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8 MIVA Merchant Fast Track - Domain License Miva Small Business / Miva Central

TAKE ON THE WORLD OF E-COMMERCE

You’ve found your niche. Now you need a professional online storefront. MIVA Small Business has the streamlined solution to launch your e-business simply, quickly and cost effectively.

Put yourself on the fast track
MIVA Merchant™ Fast Track gives you the high performance and strong design you want, at a price you can afford. Many e-commerce packages promise simplicity, but ours delivers. With our intuitive, web-based administration and easy-to-use features, you can start selling online instantly.

Specifically designed for new online businesses, Fast Track gives you:

  • Simple setup in five easy steps.
  • Powerful design tools, with a choice of templates or a custom look.
  • Advanced catalog, customer and order management systems.
  • Integrated payment and shipping calculation.
  • Robust marketing features.

MIVA’s world-class solution lets new online businesses blaze a path to success. Got 10 minutes? See our demo now »


MIVA sectionfive steps to success

In just five simple steps, your new online storefront will be up and running. MIVA Merchant Fast Track makes setup easy with an appealing and intuitive interface.

Step 1: Build the Store

  • Begin laying the foundation for your online business.
  • Change your fonts, colors, layout and more for a personal touch.
  • Enter a few key settings, and you’re ready to go.

Step 2: Stock the Store

  • Create a substantial catalog with up to 100 products in five categories.
  • Add eye-catching images and compelling descriptions to make the sale.
  • Control your inventory and get automatic notifications when items are running low or out of stock.

Step 3: Set Up Business

  • In a few keystrokes, determine the sales tax rate for customers and specify your shipping options.
  • Browse MIVACentral.com for optional plug-in shipping modules.
  • Make payment easy and secure with PayPal™ or MIVA Payment™ for online credit card processing.

Step 4: Run the Store

  • Track your best sellers, revenues, orders and storefront traffic.
  • Easily manage orders, process payments and handle customer accounts.
  • Add a personal touch with specially configured order confirmation emails.

Step 4: Marketing

  • Upsell related products at checkout or create an affiliate program to drive revenue.
  • Leverage the power and focus of cost-effective Pay-Per-Click advertising through MIVA Ad Center.
  • Spread the word with popular integrated services such as search engine optimization and email marketing.

MIVA sectionKEY FEATURES & BENEFITS

MIVA Merchant Fast Track’s step-by-step administration panel makes it easy to create and manage a successful online business.

Easy-to-Use Administration Tools

With MIVA Merchant Fast Track, creating and managing your online storefront couldn’t be easier. With a secure log-in, access the intuitive, web-based admin interface from anywhere in the world. Our software walks you through five simple steps to build, stock, setup, run and market your store.

Powerful Store Design Tools

MIVA Merchant Fast Track provides easy-to-use controls to design your online store. Use the built-in store template, and modify or add pages to suit your specific business needs.

Simple 'Point + Click' controls allow you to specify fonts, colors, button labels, navigation bar settings, product layouts, and more. MIVA Merchant Fast Track also provides access to the HEAD tag to assist in search engine optimization.

Feel free to get creative. Version history tracking records and our version recall feature enable you to experiment with your look and create alternate versions, without risk.

Catalog Management

MIVA Merchant Fast Track lets you build a substantial catalog with up to 100 products in five categories. You can also quickly assign a product to multiple categories

Enter product descriptions as plain text, or enhance them with HTML. Assign thumbnail and full-size images to make your products more enticing. Product attributes can be assigned to define product characteristics, with the ability to add additional prices or weight with each attribute option. Multiple attribute display types include drop-down boxes, radio buttons and text fields.

Inventory Tracking and Product Merchandising

Carefully manage your inventory and receive automatic notifications when an item is low or out of stock. Display customized messages telling your customers if an item is running low or how many are left. You can even hide out of stock products from your shoppers.

With our highly effective upsale feature, suggest a product at checkout based on the order total, or on specific products in the order. Seal the deal with special discounts and drive revenues with minimum order amounts or quantities. If not met, your shoppers will be asked to add more to their basket.

Order Processing and Customer Management

MIVA Merchant Fast Track includes a detailed order management system. Monitor your new orders and process credit right from within the admin interface. To ensure secure transactions, encrypt sensitive payment details on each order. Your customer's payment information is locked with a secret password that you create to help prevent stolen data.

Send confirming e-mail messages when customers place orders. You can also receive your own e-mail notifications when new orders are received. Notification emails can also be copied to a third party for drop-shipping or other uses. With the customer management system in MIVA Merchant Fast Track your customers can create accounts, providing easy access to their account details and addresses.

Shipping Calculation and Payment Processing

Keep things simple with built-in flat-rate shipping. Or visit MIVA Central to select plug-in shipping modules that offer a range of shipping options.

MIVA Payment offers a convenient, one-stop solution for processing credit card payments. Tightly integrated into MIVA Merchant Fast Track, MIVA Payment features advanced fraud screening, an online Virtual Terminal, and order processing directly through the MIVA Merchant Fast Track administration interface for a complete credit card processing solution.

You can also integrate PayPal into your shopping basket to accept credit cards, debit cards, bank transfers and PayPal account balances.

Store Data Access

Import your existing product and customer data directly into MIVA Merchant Fast Track for quicker setup of your online store. With the included import utilities, quickly set product inventory levels, assign products to categories, create new customer accounts, and more.

To work with your store data offline, you can conveniently export your customers, products and affiliates with built-in export tools. All of your data is exported to a secure location on your website.

Affiliate Programs and Marketing Services

Drive traffic and sales with an affiliate program. Our built-in affiliate tracking system lets you reward your affiliate partners based on order traffic, customers referred, or both. The simple affiliate management system tracks their earnings and payouts. Meanwhile, your partners can monitor their earnings, retrieve store links and banners, and view your program agreement.

MIVA also offers additional marketing services, which are available through the MIVA Merchant Fast Track admin interface:

  • Fully integrated, MIVA Ad Center offers online search advertising, powered by the MIVA Performance Marketing Network.
  • Take advantage of MIVA Submit, a suite of search engine optimization and web presence enhancement tools.
  • Coming soon, you will be able to work seamlessly with MIVA Mailer, our mailing list management and email distribution system.

Documentation and Support

MIVA Merchant Fast Track links directly to our comprehensive online Help Center. Scan the detailed, easy-to-browse table of contents for quick answers. A glossary provides quick explanations of e-commerce terms.

Our active MIVA Community Forums provide essential support for online businesses using MIVA Merchant Fast Track. This valuable resource lets you share ideas, build skills and get even more out of your e-commerce solution.

Software developers and store designers create innovative new modules to extend the functionality of your store. These are available at MIVA Central, along with books, tutorials, and training from an array of knowledgeable providers.

Finally, MIVA offers expert support and training. With MIVA Service Club, experienced professionals work with you on the phone or by e-mail to help you achieve e-commerce success.

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9 Static Catalog Generator Weiland / Emporium Plus

The StatCat module is both an admin module and a basket interface module. The primary purpose of StatCat is to generate static catalog pages (indexes and sub-pages) directly from your Miva Merchant products and category databases so that search engines will add your pages to their index. Presumably this will allow customers to find your store amongst the millions of web sites on the Internet. As such, the pages generated are basic html pages with links to sub-pages, basket page and individual product pages in your Miva Merchant system. Each page contains your store title, meta description, meta keywords, footers along with the products. Category pages also contain category headers and footers.

Although these are static html pages, they have direct links which allow customers to add the products to their basket which is maintained in your Miva Merchant shopping cart system. If you are using the CIM Inventory Manager or Miva Corp's new Inventory Manager (in Merchant 4.x), it will even check the stock level and return an out of stock message if stock level is depleted

** Caution: If you are using Merchant 4.0 and its Inventory Management system that deducts products from inventory when they are placed in the basket, you should select to NOT use the Add to Basket buttons if you have one-of-a-kind items. The reason for this is that some robots and other indexing software may even follow links which contain the ? and & characters. This could result in the stock level decrementing to zero and out-of-stock emails being sent. The products won't be removed from inventory completely, as they will be re-stocked when you run the Admin:Delete Expired Shopping Baskets. This undesirable situation does not exist in Merchant versions 2.x or 3.x. It is also not a problem in Merchant 4.x if your store does not use the Miva Corp Inventory Management or your product stock levels are not likely to be depleted with one or two passes of the indexing program.

The store owner determines which page the customer will go to when they select to add a product to the basket. They can be taken either to the basket for review or back to the static page they just selected from. Both processes are automatic and do not require Javascript or meta refresh routines. Either click through destination can be used on either of the sort options, store owner choice. In addition to the functionality of this module, it provides an excellent example of how to interface static pages with the Miva Merchant system with return to the correct static page.

Quick links on each sub-page allow the customer to return to the index or go straight to their basket for review and checkout.

Below the sub-pages the store owner can even generate individual product pages. These product pages contain the full sized image and description. If the store uses the Flexible Product Description module and the product record contains a Keyword field, those product specific keywords are added to the store's generic keywords which are already in all of the static pages.

The store owner can decide whether to display the price for each item on the static pages. Since these pages are static and cannot function interactively to determine customer price groups or discounts, the hide price routine has its place. However, if the store has no price groups and discounts are calculated on basket totals or discount coupons, the price listing is useful.

The static pages also have no way to restrict access. So if your store is one which does not allow certain products to be shown to all customers, then this module is not for you, unless you can place all of those restricted products in specific categories. In which case, you could then sort pages by category and simply delete those categories' pages.

This module is for Miva Merchant 2.x, 3.x and 4.x. It works with both the Miva Merchant look and feel (mmui.mv) and the OpenUI look and feel (oui.mv). If using the mmui.mv, there are two edits that need to be made to the mmui.mv file.

StatCat produces pages similar (mirror) to the layout in Miva Merchant with admin control. The following configuration settings are made within the standard Miva Merchant admin interface: Page title, home URL, optional title/store logo, title background color, title foreground color, category title header size, number of product columns on the category sort page, Meta description of the site, Meta keywords on the site, return action after adding a product to the basket, option to hide the prices, category column background color, category column foreground color, category column font, category column size, product background color in the category sorted pages, product foreground color in the category sorted pages, product font and size in the category sorted pages, optional display of thumbnail images in the category sorted pages, store front page welcome screen, search button input, product descriptions on category pages, and page footer.

Once generated, the index pages can be linked to your main home page. The catalog can be left in the directory it is generated in or copied to any web site (or multiple web sites) to increase search engine visibility. The links to images and back to your Merchant.mv store will work across servers. An example of this remote distribution can be seen at my Yahoo/Simplenet web site. The limitation to the remote distribution is that these remote static pages are one way, ie. placing a product in the basket will take the customer to the main Merchant.mv, but not back to the remote static page. They would then continue shopping in Merchant.mv. This limitation exists only if the static pages are not in their original catalog directory. If they are in the catalog directory on the local server with Merchant.mv, then return to the static pages is one of your options in admin.

The StatCat also has the ability to generate static pages which can be placed on a disk and used as a catalog which can be mailed or given out to potential customers. When using this option, links to your web site or the shopping cart are suppressed. An example of this type of catalog can be seen online. It has no links to the cart and the images are virtual to the static html pages.

When generating the catalog, the store owner has the option of restricting the html output to a list of specific categories. This is particularly useful when the store owner wants to place their static pages on remote servers which have specific themes in a mall environment. Some categories may "fit in" and some may not. This also might be useful if you want to create disks with only certain categories of products on them to be given to customers.

Note 1: StatCat uses the first letter of the product name to name the sub-pages. If you use illegal characters for the first letter of product names, you will not be able to generate the by-name catalog. An example would be the left bracket, as some might have put the font tag at the beginning of the product name. If that is the case, use the by-category catalog.

Note 2: If you have an excessively large products database, you will probably not be able to run StatCat on a server without timing out. However, you should be able to run it in MivaMia if you have a mirror of your store on your PC. You would then need to upload the static pages manually. This store of 600 products took about 5 seconds to generate the category pages.

Example static catalog pages

  • Sort by name
    • This example has the add to basket button disabled
    • This example contains StatCat generated individual product pages
  • Sort by category
    • Click through returns to the originating static page after addition (alternatively you can have it remain at the merchant.mv basket)
    • This example contains StatCat generated individual product pages

Several new features have been added to the compiled version; background image, functional navigation bar, "smart" metatags, extensive implementation of keyword and header and footer usage, product page names can be product code or name ending with html, inclusion of product links at the top or bottom listed as featured products or similar designation, include any fields in the products database on product pages (including modified structure), optionally hide subcategories on category pages as applicable, additional product page links such as "check availability or latest prices", and export to any directory within the store's path (creates directory if it does not exist). Discontinued (inactive) products can continue to have modified static pages generated so that search engine links remain viable, yet do not result in errors when linked to the store. Additionally, affiliate codes can be included with every link so that the static catalog pages can be given to affiliates who wish to mirror your catalog at their site. If you are using the OpenUI, StatCat adds "smart" metatags to your merchant.mv so that when the customers (and search engines) click from your static pages to your actual store, the pages will contain metatags related to category headers, product descriptions and product keywords (if used). It also reverses the title tag with the category and product screens so that the category or product name appear first, then the store name. If your store has our Volume Pricing module version (4.53 or higher) installed, StatCat can optionally include the volume price table on the static pages. When creating the static product pages, a flat file is created in the background which can be used for a data feed file for submission to FroogleTM. It contains the header and data for the basic file format.

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10 EZ Batch Report v5 Emporium Plus / Miva Central

EZ Batch report module lets you run a batch report on either batched or unbatched orders. You canalso use it to create packing slips and create flat files for use with tools like the Fedex online label, Endicia internet postage, and UPS's My UPS programs. It creates an orders export flat file with data the standard export program forgot to include. It can email the flat file exports to you. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

Features:
- Generate a standard type batch report from existing batches
- Generate a standard type batch report from a | delimited list of order IDs
- Hide CC secure data unless on secure server and proper pass phrase is used
- Generate packing slips by removing sections like shipping and payment details
- Select which customer fields to display and in the order you want them
- Can exclude prices and totals
- Can include page breaks between orders
- Include store address with image if desired
- Optionally remove color bar for faster printing
- Can include date and time of order
- Include one or more Addendum responses (question numbers selectable) (requires our Addendum module)
- Create flat files with shipping addresses (Fedex label, Endicia internet postage, Quickbooks, My UPS address book)
- Create a flat file of the orders similar to standard orders export (can include "other" charges)
- Email the finished flat files to yourself as an attachment
- Can include %module|xxxxx|xx% type tokens for 3rd party module insertion
- EZ to use, no complicated setup requirements

Feature Details.
You can generate the report by selecting from a list of existing batches. You can also run the report by including a | delimited list of order numbers in the input. This allows you to create/print a batch report of unbatched order(s).

You can also create packing slips with this same module. Exclude certain elements like the shippingand payment details, along with product prices and totals, and you have a convenient printoutwhich can be packed with the items as an inventory list. This is made easy by using the optionto insert a page break after each order.

When used for creating packing slips, you'll probably use the option to include your store addressand logo image on each page.

If you are using our Addendum module you can display one or more of the responses. You canselect which ones will be displayed. You can use Addendum View (report module with Addendum) to generate a list of order IDs which match a certain criteria. For example, you might have a question on checkout to have the customer designate their desired delivery date. You can search the Addendum responses for a specific date and it will create the view list (order IDs) which can be used in the EZ Batch. Another popular use of Addendum is to collect the salesman or representativecode with an order. Not only can you display the code in the batch report, but if you use Addendum View tocreate a list of orders attributed to that salesman, you can make a batch printout for each salesman with only their orders on it.

You can select to create flat files of the customer addresses when you run EZ Batch. It formats them in an order which can be imported into programs like Fedex's online label creator and Endiciainternet postage printer. It can also generate a flat file of customer info which can be imported into Quickbooks. Import a flat file of customer addresses from the batch into My UPS address book. You can either retrieve the files from the server with FTP or have them emailed at the completion of the batch report. Clerks don't need access to your Merchant admin. No copy and paste; a few clicks and the order addresses are imported into the above programs.

You can select to create a flat file of the orders when you run EZ Batch. This export is similar to the standard orders export in Miva Merchant. However, one important omission in the standard export is the "other" charges, which includes things like coupons, fees, etc. The "other" charges is specified in the Miva Merchant API, but was ignored when the code for the standard report was written. You can also include the Addendum responses (if you are using our Addendum module) in the orders export. You can either retrieve the file from the server with FTP or have it emailed at the completion of the batch report.

If you have 3rd party modules which can use a token to insert their data into the batch report, youcan use tokens in the format %module|xxxxx|xx%

The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

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11 Require Customer Login Latu /

Version 4.23
Access to the store can be restricted, requiring customers to login to a standard account or an approved account. Includes an administrative utility for review & approval of customer accounts and assigning of price & availability groups. Fully-compatible with OpenUI OpenTokens and third-party template-based modules.

Four Optional Levels of Access Restriction:

  • Login Required at Storefront
  • Login Required to View Products
  • Login & Approved Account Required at Storefront
  • Login & Approved Account Required to View Products

Features:

  • Required Login - customers can be required to login (or create an account) before being granted access to anywhere in the store or to the product-related pages
  • OpenUI OpenTokens fully supported
  • Compatible with template-based modules, including Viking Coders Category Page Templates & Product Page Templates
  • Fully-customizable, template-based merchant notification & customer notification email messages
  • Two Modules in One - includes a feature-rich administrative utility module for approving and managing customers
  • Price & Availability Groups support integrated into utility module - easily select a price & availability group while approving a customer
  • "Quick approval" feature for approving new customer accounts
  • Admin-Friendly navigation - quickly sort, search, approve, edit & delete customer records
  • Optional merchant email notification sent when new accounts created by customers
  • Optional customer email notification sent to the customer upon approval of account

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12 Categories in Basket Screen v5 Emporium Plus / Miva Central

The Categories in Basket Screen module provides enhanced display of your basket screen with: 1) categories the product is in, 2) thumbnail image of the product, and 3) combined prices of products + attributes into a single price for each product.This module is for MIVA Merchant 5.x.We also have the corresponding module for an older version of Merchant.

This module is licensed to one domain.It may be used in more than one store within the same domain without additional licensee fees.

The tokens are added to the 'bask' and 'invc' page templates to implement the features you want to use in this component module.

You can insert the category name directly below the product name in the Basket (BASK) and Invoice (INVC) screens.When a product is in more than one category, the module displays all of them.Each category name is linked to the corresponding category list screen in the Basket Screen.

In addition to categories in the basket, the module also provides the url for the thumbnail image which can be displayed in the basket.The thumbnail display is not in the built-in basket display so this module provides that extra feature.

Also, the module creates a basket price sum variable which can optionally be displayed in the basket and invoice.This price variable combines the product's basket base price with its attribute prices so that you can show the sum total for the product and hide the individual attribute prices in the basket.If you want to allow customers to see the amounts itemized, you can even make a link to the basket screen and pass a parameter that shows the basket with the product and attribute prices separated by using a conditional display.Creating a sum variable which is different from the original display variable was done to prevent potential conflict with other vendor's 3rd party modules.I could have intercepted the price and changed the variable used for regular price display, but that would likely have led to conflicts as more vendors create modules that effect price display in the basket.So instead, you have both variables and can choose which to display.For those who also want to have combined prices in the merchant and customer emails, you can use the Emporium Plus Mail Manager module which has tokens for this purpose.

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13 Basket Price Group Recalc v5 Emporium Plus / Miva Central

Recalculate the basket prices based on the price group a customer is in when they log in. Normally, if a customer is not logged in when they place items in the basket, the basket price will be a non-price group price, even after they log in at check out.

Features:
- Automatically recalculate basket prices when logging in
- Exclude specific product codes from the recalculation
- Safety check price change to ensure it does not raise it
- Token available to force recalculation in addition to the automatic log in recalculation (Merchant 5.x only)

Feature Details.
Automatically recalculate. When the customer logs in, the module will determine the price group status of the customer. If they are in a price group, it will recalculate the prices in the basket to reflect the price group prices of the items.

Product exclusion. In some cases, you may not want to recalculate the basket price for specific products. As example, there are 3rd party modules which adjust the basket price based on other factors set by those modules. The External Product Purchase (sold separately), Size Pricing, Dimension Pricing, Override Pricing modules allow the customer to enter values in the products' attributes which ultimately effect the basket prices of the products. This product exclusion feature lets you exclude those products from the recalculation process. The basket price will remain as it was calculated by the 3rd party module that originally controlled the addition of the product into the basket.

Safety check. The module will verify that the price group recalculation will actually lower the price. Some 3rd party modules discount item prices at the time they are added to the basket, based on a variety of factors. An example of this is Volume Pricing (sold separately). If the customer orders in quantity and you have set the threshold so they will get a price break for multiples of the item, the item will be added to the basket at a price lower than its individual item price. In some cases, that value could even be lower than price group prices. The recalculation module will compare the two prices and use the lower of the two for the basket price.

Additional token. The additional token feature is in the Merchant 5.x version of the module only. This module will make the recalculation at the time the customer logs in. In some cases, you might want to force the process again. For example, the Emporium Plus Customer and Product Administration module (sold separately) has an automatic price group promotion feature. If you set that to occur when they log in, it actually happens when the screen displays at the point you place the token to do that. As the recalculation module does its automatic feature before the screen displays, the customer would not get the full advantage of a promotion to a new price group. Hence, if you are using a price group promotion feature in another 3rd party module, you can follow that process with a forced basket price group recalculation.

The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

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Compatibility: N/A Versions: 5.x+
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14 EZ Batch Report Weiland / Miva Central

EZ Batch report module lets you run a batch report on either batched or unbatched orders. You can also use it to create packing slips and create flat files for use with tools like the Fedex online label or Endicia internet postage programs. It creates an orders export flat file with data the standard export program forgot to include. It can email the flat file exports to you.

Features:
- Generate a standard type batch report from existing batches
- Generate a standard type batch report from a | delimited list of order IDs
- Hide CC secure data unless on secure server and proper pass phrase is used
- Generate packing slips by removing sections like shipping and payment details
- Select which customer fields to display and in the order you want them
- Can exclude prices and totals
- Can include page breaks between orders
- Include store address with image if desired
- Optionally remove color bar for faster printing
- Can include date and time of order
- Replace attribute/option codes with prompts (requires our Attribute Prompt vs Code module)
- Include one or more Addendum responses (question numbers selectable) (requires our Addendum module)
- Create flat files with shipping addresses (Fedex label, Endicia internet postage, Quickbooks)
- Create a flat file of the orders similar to standard orders export (can include "other" charges)
- Email the finished flat files to yourself as an attachment
- Can include %module|xxxxx|xx% type tokens for 3rd party module insertion
- MMUI and OpenUI compatilble - OpenUI not required for any feature
- EZ to use, no complicated setup requirements

Feature Details.
You can generate the report by selecting from a list of existing batches. You can also run the report by including a | delimited list of order numbers in the input. This allows you to create/print a batch report of unbatched order(s).

You can also create packing slips with this same module. Exclude certain elements like the shipping and payment details, along with product prices and totals, and you have a convenient printout which can be packed with the items as an inventory list. This is made easy by using the option to insert a page break after each order.

When used for creating packing slips, you'll probably use the option to include your store address and logo image on each page.

If you are using our Addendum module you can display one or more of the responses. You can select which ones will be displayed. You can use Addendum View (report module with Addendum) to generate a list of order IDs which match a certain criteria. For example, you might have a question on checkout to have the customer designate their desired delivery date. You can search the Addendum responses for a specific date and it will create the view list (order IDs) which can be used in the EZ Batch. Another popular use of Addendum is to collect the salesman or representative code with an order. Not only can you display the code in the batch report, but if you use Addendum View to create a list of orders attributed to that salesman, you can make a batch printout for each salesman with only their orders on it.

If you are using our Attribute Prompt vs Code, you can enable it in the EZ Batch so that the attributes and options are more readable.

You can select to create flat files of the customer addresses when you run EZ Batch. It formats them in an order which can be imported into programs like Fedex's online label creator and Endicia internet postage printer. It can also generate a flat file of customer info which can be imported into Quickbooks. You can either retrieve the files from the server with FTP or have them emailed at the completion of the batch report.

You can select to create a flat file of the orders when you run EZ Batch. This export is similar to the standard orders export in Miva Merchant. However, one important omission in the standard export is the "other" charges, which includes things like coupons, fees, etc. The "other" charges is specified in the Miva Merchant API, but was ignored when the code for the standard report was written. You can either retrieve the file from the server with FTP or have it emailed at the completion of the batch report.

If you have 3rd party modules which can use a token to insert their data into the batch report, you can use tokens in the format %module|xxxxx|xx%

Price: $24.95 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: MMUI/OpenUI Versions: 4.14-4.16x (Available Compiled)
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15 Customer and Product Administration Weiland / Miva Central

Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice.

Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers
- Unlimited number of templates for the status change emails
- Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date
- EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order
- Run a Stock Level Report (SLR) to determine which items are nearing depletion
- Editable interface to change the inventory levels of all/any products in the SLR
- Export the SLR for mass editing/importing or to interface with your office backend
- Immediately visible when you log into admin is the number of pending orders
- Annotate progress updates from multiple departments within the order record
- Progress is visibile to other admin entities within your store at all times
- Customers can view their order status history including tracking links and product lists
- Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can have one click re-order from invoices in the current orders

Feature Details.

Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.

In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with this internal inventory management (IM) system to improve the overall IM usability.

In the administrative interface:

  • Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
  • Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
  • Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
  • Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
  • Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
  • Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
  • Display the number of status = "pending" orders in the main admin screen, Store Notifications section, so pending orders are immediately visible when you log into admin. A convenient popup shows order numbers and dollar total of each.
  • Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).

From the customer account record:

  • Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
  • Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
  • Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
  • Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.

Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:

  • Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
  • Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
  • Follow-on Contact - generate after sales communication at pre-determined points of time in the future
  • Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails

OpenUI required. This module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen.

Price: $40 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
Compatibility: OpenUI Versions: 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A

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16 OpenUI SuperMod Copernicus / Miva Central

The OpenUI SuperMod provides you with advanced display and formatting capabilities for any Miva Merchant store using OpenUI. By inserting “Virtual Modules” into the OpenUI SuperMod and using templates and tokens throughout the store, you can control the look and feel of Miva Merchant in a whole new way. The OpenUI SuperMod allows you to harness the power and flexibility of OpenUI!

Key Benefits Include:

  • New Directly edit and modify the templates that control the screen output of your store! All of the templates can be fully customized to your needs, and are fully compatible with any OpenUI Token-enabled modules.
    • New Create New Screens for your store using Templates! Create forms and surveys, have the contents of the form emailed to you after submission!
    • Page Template capabilities without module conflicts
    • Nearly unlimited possibilities for store layout enhancements
    • Create OpenUI Virtual Modules with a few mouse clicks instead of paying a programmer to develop a fully custom module
    • Display any text, HTML or variable at any OpenUI Hook Point
    • Dozens of free “plug-in” Virtual Modules can be downloaded from the Copernicus Website
    • All Virtual Modules are supported on both uncompiled and compiled Miva Merchant
    • Simple GUI based Virtual Module development interface, allows:
      • Value Assignments
      • Variable-value Assignments
      • Text/HTML screen output
      • Variable screen output
      • Tokenized screen output
      • Conditional execution
      • Simple arithmetic assignments
      • OpenUI Return-hook overrides for selectively hiding or displaying screen sections
    • NEW! DynamicTemplates™ Scripting Engine
    • NEW! Direct SQL Queries for OpenDBv2/MvSQL-QUERY

    Templates are available for the following screens!
  • Standard Shopping Screens:
    • SFNT/LOGN/ACNT/SRCH/PLST/BASK: Store front screen, login screen, customer account screen, store search screen, product list screen, basket contents screen
    • CTGY: Category screen(s)
      • Generic store wide category screen template
      • Category specific screen templates
      • Category screen templates applied to categories with similar category codes
    • PROD: Product screen(s)
      • Generic store wide product screen template
      • Product specific screen template
      • Product screen templates applied to products with similar product codes
  • Standard Checkout Screens
    • OINF: Order Information screen
    • OSEL: Order Shipping and Payment Selection Screen
    • OPAY: Order Payment Information
    • INVC: Invoice Screen

    Free Virtual Modules:
    1. Add Contact Us Button
    2. Body Tag Insert
    3. Change All Prices To "FREE"
    4. Change CTGY Next/Prev Table Width
    5. Change 'Login' to 'Sign In'
    6. Custom Shipping Messages
    7. Head Tag Insert
    8. Hide All Prices
    9. Hide Create New Account
    10. Hide Order w/out Account
    11. Move Continue Button (to center)
    12. Move Continue Button (to left)
    13. No Category Tree
    14. No Weight
    15. Prohibit Shoppers from Altering the Quantity in the Basket
    16. Remove BASE HREF tag
    17. Remove PROD Screen Links
    18. Remove Product Code Links in Basket
    19. Store Front URL
    20. Remove Global Header from Invoice Screens
    21. Remove Other State / Province from Address Screens
    22. Third-party module compatible
    23. Product Page Templates
    24. NEW! No Purchase Links if Zero Price
    25. NEW! No Weight if Zero
    26. NEW! Third-party module compatible
    27. NEW! Best Sellers Display Template
    28. NEW! Category Path?Breadcrumbs Template
    29. NEW! Category Storefront Template
    30. NEW! Mini-Basket Template
    31. NEW! Expanded Category Tree

    OpenUI Token Support: The OpenUI SuperMod supports OpenUI and third-party tokens through the OpenUI provided token functions. OpenUI token support is available in:
    • Uncompiled: OpenUI v4.56+
    • Compiled: OpenUI v4.74+


    NEW! Copernicus Template Library: The Copernicus Template Library includes over 15 special purpose tokens for OpenUI, and is include FREE with the OpenUI SuperMod!

    NEW! OpenUI Enumerator Included! The OpenUI Enumerator is now included FREE with the OpenUI SuperMod!

    Third-party Module Compatible Templates: The OpenUI SuperMod allows you to include template files anywhere in your Miva Merchant store, optionally not skipping any other output or hook points. Thus, you can include a template on any screen without compromising existing module compatibility.

    NEW! DynamicTemplates™ Engine: Now featuring the very first ever lightweight template scripting engine for OpenUI and Miva Merchant(tm), DynamicTemplates allow you to create scripted templates! Includes control structures, variable assignments and conditional displays!

    NEW! Direct SQL Queries for OpenDBv2 & MvSQL-QUERY: Users of OpenDBv2 now have direct SQL query capabilities for Miva Merchant! Never before avialable, this feature is a must for advanced display capabilities using OpenUI and OpenDB!

    Product Capabilities: The OpenUI SuperMod can be used for most display modifications and tweaks, even those that are conditional. With the advent of OpenUI Expression evaluation, almost any Miva Merchant API function can be called from within a template or a VMod. This provides the ultimate in display and execution control within your Miva Merchant store.

    *Note: While many API functions are available, general database creation and writing routines are not provided by the OpenUI SuperMod or OpenUI unless you are using MvSQL-QUERY and OpenDBv2 Therefore custom programming that requires new databases is not possible.

    Miva Merchant: v4.00 - v4.13
    OpenUI Required: Any Version
    Miva Merchant: v4.14+
    OpenUI Required: Any Version, latest version requierd for token and API function calls.

    Please note: The OpenUI Enumerator is included free of charge with this distribution.

    [Product Manual] [Marketing Brief]

    Price: $99.95 Upgrade Cost: $49.50 Upgrade Terms (If Any): N/A
    Compatibility: OpenUI Versions: 4.x, 4.14-4.16x (Available Compiled)
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    17 Returns Processing Copernicus / Miva Central

    The Returns Processing module provides an integrated Returns Processing system for your Miva Merchant store. It provides your customers a contact form where the customer can request a return and then track the progress of that return. Within the Miva Merchant admin, the storeowner can approve or decline a return. For approved returns an RMA number is generated, the returned products are tracked, and the type of credit issued to the customer can be recorded. All of this tracking information for returns requests is provided to the customer in a Return History screen that can be viewed while logged into the store.



    Key Benefits
    Customer Benefits:
    • “Return Request” web page for customers to request returns
    • Customer chooses from a drop down list the order number for which the return is requested.
      • Customer selects the products in the order for which the return is requested.
      • Customer chooses from a drop down list the reason for the return and can also add comments/message for the storeowner
    • “Return History” web page for customers to track return process
      • Customer can return to the storefront to review all progress with the return. (Customer must have an account to access this information)


    Storeowner Benefits:
    • Return Request and Return Request History screens are fully customizable with templates when using Dynamic Templates (MMUI-based stores) or the OpenUI SuperMod (OpenUI-based stores)
    • Store owner receives an email when a new Return Request is initiated by a customer
    • Store owner can approve or disapprove return requests
      • Auto-approval available based on reason for return
    • If return request is approved, RMA ticket is automatically created to track the return of items from the order
      • Storeowner can set a restocking fee and/or percent of order fee that is automatically subtracted from the refund given to the customer
      • Storeowner can edit the RMA number so that it matches internal systems
      • Storeowner can change and edit the items from the order that are included in the RMA ticket. The system tracks the return items from other RMA numbers, ensuring customers do not receive a refund on the same item more than once.
      • Storeowner checks off items in the RMA as they arrive back at the store
      • Storeowner can change the dollar amount of refund/credit for the return
      • RMA automatically closes when all items have been checked off as received
    • Once the RMA is closed, the storeowner chooses the type of credit used to reimburse the customer for the returned items from a drop down list.
    When used with the Copernicus CustCredit module, the drop down list includes CustCredit as an option for reimbursement. When chosen, store credit is automatically applied to the customer’s account for the amount of the closed RMA.

    Product Requirements:
    Miva Merchant: 4.12+

    This product may be used with the following user interfaces:
    • MMUI
    • MMUI with Dynamic Templates (provides additional functionality to the module)
    • OpenUI
    • OpenUI with OpenUI SuperMod (provides additional functionality to the module)
    For installation/upgrade services, please contact Copernicus

    Try this product out for FREE on Miva Mia -- send a request to sales@cbstech.com for your free product distribution for use on Miva Mia. Be sure to let us know if you need an uncompiled or compiled version of the module. For more information about Miva Mia, available for FREE download from Miva Corporation, please visit: Miva.com

    Price: $199.95 Upgrade Cost: $99.50 Upgrade Terms (If Any): N/A
    Compatibility: MMUI/OpenUI Versions: 4.x, 4.14-4.16x (Available Compiled)
    Other Module Compatibility: N/A

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    18 Wholesale Pricing Interactive Design Solutions / Miva Central

    Wholesale Pricing

    Pre-Docs Sale......


    Your client can login and get the price you've negotiated or assigned to them. You can have unlimited amount of price lists.

    EXAMPLE: Client A can get Product A for $99.95. Client B can get Product A for $109.95 while the customer that hasn't negotiated with you and logs in, or not, gets the default price of Product A at $129.95.

    Requirements: MM 4.14 or greater / OpenUI / ftp access to your stores mivadata folder.

    Pre-Documentation

    Benefits of the module:

    Your client can login and get the price you've negotiated or assigned to them. You can have unlimited amount of price lists. In other words: Client A can get Product A for $99.95. Client B can get Product A for $109.95 while the customer that hasn't negotiated with you and logs in, or not, gets the default price of Product A at $129.95.

    How module works:

    Admin:

    During install, the module creates example files, customer.dat and pricelist.dat. The Admin or store operator edits these files and places them back in the IDS_WHOLESALE folder -- probably via FTP. You add Customer logins and a price list filename to the customer.dat file. The customer.dat filename is assigned in the System admin. Also, the filename doesn't have to be customer.dat. On Linux/Unix(and maybe some Winserver configs), you will need to beware of case in the filenames. We suggest to keep lowercase filenames.

    The pricelist.dat is the referenced file that stores the prices of any or all the products available to this list. There can be more than one list -- as many as you need. The customer.dat points the specific user to a a specific list. The list stores specific prices to specific products.There is no calculation in terms of percentages, etc.

    End User:

    When your customer/client logs in, they will see the product price display based on the assigned list. If the user is in the customer.dat file with an assigned pricelist filename, product price will be from the price list instead of the MM product database. If a product is NOT in the assigned list, the products displayed price will be the default from the stores product database. If the user isn't in your customer.dat, they will only see default pricing from the stores products database.

    +++++++++++++++++++++++++++++++++++++++

    File format and details

    The "example" customer.dat.

    Does not have to be named customer.dat. Requires 1 user per line

    Users login | Assigned pricelist

    onlineuser1|ballcaps

    onlineuser2|shoes

    The "example" pricelist.dat file

    pricelist_filename|product_code|price

    pricelist|prcodeA|99.95

    A different price list file: with the same product

    pricelist_filename|product_code|price

    pricelist2|prcodeA|109.95

    ++++++++++++++++++++++++++++++++++++++++++

    Other 3rd Party Display Systems

    Some 3rd party systems will take over the display of certain elements of the MM/OpenUI screen. Most will allow you to place OpenTokens. The variable available to use in an OpenToken to display the price lists price is: g.OUIX_formatted_adjusted_price.

    Example: %VAR(g.OUIX_formatted_adjusted_price)%.

    In the case of VC Cat templates, You would place this where ever in the template you would place the default product price token.

    Price: $144.95 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
    Compatibility: OpenUI Versions: 4.14-4.24x (Available Compiled)
    Other Module Compatibility: N/A

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    19 Wholesale Pricing DT Interactive Design Solutions / Miva Central

    Your client can login and get the price you've negotiated or assigned to them. You can have unlimited amount of price lists.

    EXAMPLE: Client A can get Product A for $99.95. Client B can get Product A for $109.95 while the customer that hasn'tnegotiated with you and logs in, or not, gets the default price of Product A at $129.95.

    Requirements: compiled Merchant 4/CBS Dynamic Templates/ftp access to your stores mivadata folder. Tokens for use in DT are explained in the Tokens_readme.txt available in the distribution.

    Pre-Documentation

    Benefits of the module:

    Your client can login and get the price you've negotiated or assigned to them. You can have unlimited amount of price lists. In other words: Client A can get Product A for $99.95. Client B can get Product A for $109.95 while the customer that hasn't negotiated with you and logs in, or not, gets the default price of Product A at $129.95.

    How module works:

    Admin:

    During install, the module creates example files, customer.dat and pricelist.dat. The Admin or store operator edits these files and places them back in the IDS_WHOLESALE folder -- probably via FTP. You add Customer logins and a price list filename to the customer.dat file. The customer.dat filename is assigned in the System admin. Also, the filename doesn't have to be customer.dat. On Linux/Unix(and maybe some Winserver configs), you will need to beware of case in the filenames. We suggest to keep lowercase filenames.

    The pricelist.dat is the referenced file that stores the prices of any or all the products available to this list. There can be more than one list -- as many as you need. The customer.dat points the specific user to a a specific list. The list stores specific prices to specific products.There is no calculation in terms of percentages, etc.

    End User:

    When your customer/client logs in, they will see the product price display based on the assigned list. If the user is in the customer.dat file with an assigned pricelist filename, product price will be from the price list instead of the MM product database. If a product is NOT in the assigned list, the products displayed price will be the default from the stores product database. If the user isn't in your customer.dat, they will only see default pricing from the stores products database.

    Price: $144.95 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
    Compatibility: OpenUI Versions: 4.14-4.24x (Available Compiled)
    Other Module Compatibility: N/A

    From: Account Screen Modules
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    20 Contact Manager v5 Emporium Plus / Miva Central

    Sales, support and other inquiries between you and your customers are seemlessly integrated into your MIVA Merchant store. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.

    Features:
    <- Easily integrate customer contact and inquiries
    - Collect typical name, email, subject and inquiry
    - Collect unlimited extra required and/or non-required fields
    - Hide your store's email addresses from spammer email address harvesters
    - Change the email address you want inquiries to go to through the admin panel
    - Launch the Contact Manager from Merchant or from a static page
    - Use a form or link to launch the Contact Manager
    - Assign the contact record to a specific technician or department with ease
    - Customer can select the target to send the inquiry to with a select list option
    - Contact is logged and is not effected when email servers are down
    - User interface is easily customized, even by html novices, from the module's admin configuration screen
    - Use store morph technologoy to fully customize the form
    - Department codes, descriptions and email addresses are configured through admin
    - Admin section allows you to search one or more criteria to find messages
    - Edit the status and/or respond to the sender
    - Can send autoresponse email to customer so they know you received their inquiry
    - Includes a contact tracking number in the email subject

    Feature Details.
    Protect your email addresses. This module keeps yourstore's email address out of view of spammer email address harvesters. It also allows you to easily change the email address you want inquiries to go to without editing html pages.

    Easy link to the contact form. You can launch the Contact Manager form from a button in the category column, in the nav bar or elsewhere within Merchant or from a static page. You can also easily use a http link format for launching the Contact Manager form from static pages or within Merchant.

    Assign the inquiry. The Contact Manager allows you to assign the contact record to a specific technician or department with ease. That technician can then find their active contacts easily.

    User interface look and feel. The Contact Manager form characteristics are controlled from the module's admin configuration screen. At the admin level you can change category column button text, optional category column button image, email subject, email to address, contact screen title, customer email prompt, customer inquiry prompt, background color, font face, font size, font color, message for the submission form, send button text, and optional send button image. Even for the html novice, the form's characteristics are easily altered in admin. In Merchant 5.x you can go a step farther if you are familiar with the store morph technology (SMT) and page template editing by fully customizing every aspect of the form. With the Merchant 5.x built in SMT you can make changes to the page and even rollback changes if you don't like what you see.

    Customer can choose department. The module allows the customer to select the target to send the inquiry to with a select list option. This expedites the delivery to the specific technician/department's email address. As with the uncompiled version, the email addresses are hidden from email harvesting spammers.

    Field inclusion and validation. Department codes, descriptions and email addresses are configured through admin. The standard collection fields are name, email, subject, department, and inquiry. However, you can also have an unlimited number of extra fields in the form. These fields can be required or optional. If required and the customer does not provide a response, the form will validate and redisplay so the missing info can be supplied. What extra fields you create and use is dependant on how you will use this contact form; e.g. requests for info, pricing, availability, product details, billing, shipping, or even for customer surveys prior to checkout.

    Autoresponse receipt verification. When the customer submits their inquiry, the module can optionally send them an autoresponse that you have received their inquiry and how soon you will get back to them. That autoresponse email is composed and customized by you through the admin panel. You can also include the contact tracking number in the subject of the contact emails and responses, e.g. [EP #925]: How do I.....

    Searchable contact records. The admin section allows you to search one one or more criteria to find messages you are interested in. You can then edit the status and/or respond to the sender.

    The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.

    Screen shot showing contact search screen

    Screen shot shows results of search in admin

    Easy configuration for user interface screen

    Price: $27.50 Upgrade Cost: $0 Upgrade Terms (If Any): N/A
    Compatibility: N/A Versions: 5.x+
    Other Module Compatibility: N/A

    From: Customer Management Support Modules
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