Found 164 Modules or Applications that might fit the bill
Use caution when considering any modules from modStop. Their support has been reported by umpteen Miva Merchant users as suspect and worse. Some of their modules are simple and shouldn't require support. Please contact us with any questions concerning them or their modules.
The Gift Certificate Redemption Manager allows your customers to purchase gift certificates that can only be redeemed at your website. These certificates can be created via auto-vending or by creating them manually.
Key Features:
Auto-Vending
Auto-Vending allows your store to automatically generate license keys based on the product purchased and the payment method used. Each certificates settings has the option to specify an auto-vending product code. When that product code is purchased a certificate key of the specified value will be created. If the key was purchased with an approved payment, then the key is set to Active. If not, the key is set to Pending
Remaining balance carry over
This allows your users to use any balances they may have from a previously used gift certificate.
Certificate key formatting
Specify key length
Specify key type - Alpha, Numeric, or Alpha-Numeric
Recipient Emailing
With the use of product attributes or the modules admin panel, a key can be assigned a name, email address, and message or note. This information can be sent using a pre-determined template during the customers checkout process or via the modules admin panel.
Tax & Shipping Exclusion
Allow gift certificates to be used against shipping and tax amounts.
Template Based
Being that the modules display is template based, you have full control over the layout and error messages.
Expiration Dates
Each certificate can have an expiration term. This will allow the certificate to expire after so many days.
Pending & active key status
Certificate keys have the ability to marked as active or pending. Example usage would be any keys issued when not using an approved payment method. These keys are marked as pending until the stores admin can verify payment and mark the key as active.
More features coming soon
As a license holder you are eligible for any module updates at no additional charge.
This module gives a store the ability to sell and accept electronic gift certificates. Gift certicates templates are created and can be associated with products for sale in the store (or their attributes). When the associated product is purchased, the module will automatically generate a key for that certificate and send an email (optional) to the purchaser containing the key and an explanation of how to use it. At checkout, on the payment and shipping selection page, the module prompts the customer to enter a gift certificate key and, when a certificate is used, applies the appropriate credit. The remaining balance, if any, is recorded and available on subsequent visits.
Of course there is a little more to it than that and this module provides for a great deal of flexibility:
Certificate types can be associated with individual products or their attributes. In addition, attributes can be added to the product to collect address information, the name of the person the certificate is for, the date to deliver the certificate, and any notes the purchaser wants to include for the recipient. This data is collected and stored in association with the key that is generated for that certificate.
A template can be configured and used to view the certificate in a browser window. This template uses tokens to represent the various information about the certificate such as the key, the store name, expiration date, balance, etc. The data collected when the certificate was purchased (ie. address information, notes, etc.) can also be inserted into the certificate. This certificate can then be printed and mailed or manually distributed.
Keys can be manually generated from within admin. Immediately after the key is generated, a link is availalble to view the certificate so that it can be printed.
There is an administrative interface showing all of the keys that have been generated for each certificate type. The data shown includes the issue date, expiration date (editable), balance (editable), date last used, and the order id in which the certificate was purchased (unless it was manually generated of course). This list can be sorted ascending or descending by the certificate keys and the issue date.
* The orders in which a gift certificate is redeemed are tracked for each key and can be viewed from within admin. The amount for which the certificate was redeemed and the resulting balance is shown.
Take a look over the shoulder of a Miva Merchant professional as he takes you through every step, every module (almost), every function. Complete with "live" comments unedited, you'll learn while feeling like you're sitting next to a Miva Guru.
This tutorial subscription is different than all other Miva Merchant training methods because it is constantly updated, there are OpenUI and MMUI tutorials, as well as extensive tutorials on most popular third party modules, including offline products like Storeman. With the cooperation of third party developers, when a module is updated, or a new module is released, Merchant How To will create a new tutorial.
And more as it is released. Click the link to see examples of tutorials.
NOTES: Please allow up to 24 hours for activation. Tutorial Flash files can be large, so it is recommended that you have a broadband Internet connection to enjoy the tutorials. This tutorial subscription is new, so not all tutorials listed at MerchantHowTo.com are immediately available. Also, since this subscription is essentially electronic distribution of knowledge, and since there are several examples and a list of tutorials available prior to purchase, no refunds can be granted on these tutorials.
GiftCertTrk allows customers to purchase Gift Certificates that can be redeemed only at your online store. Gift Certificates can carry a remaining balance, so you can offer shoppers to ability to give a gift that can last for several orders.
The simple-to-use interface allows Gift Certificates to be created one-by-one (manually) or by Auto-Vend, allowing Gift Certificate keys to be issued automatically upon payment approval.
Features of GiftCertTrk: unique redemption key generation, carry-over of remaining balance, ability to "give away" certificates for minimum purchase amounts, ability to set expiration dates, and ability to restrict certificates for particular products.
All gift certificates are tied to corresponding orders until orders are deleted from the system. You can also see, at any time, how many gift certificates have been redeemed and any remaining balances.
Manage coupon addition and redemption functions within a Miva Merchant 5.x storefront with this plugin module. License is for ONE mall. Within that single mall, it can be used in multiple stores without additional license. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features:- Configurable prompt - Configurable action - Configurable redemption - Configurable coupon rejection messages - Uses tokens to place input on pages - Searchable coupon database with pagination - Easy view admin for coupon content and historical usage - Coupon codes can be individually assigned - Import coupon codes from flat file in bulk - Autogenerate unique coupon codes with token - Assign coupon code as a series for affiliate purposes - Global scope or for specific products - Checkout coupons one per order - Instant coupons on product pages, multiple per order - Fixed amount or percentage of eligible products discounting - Specific product eligibility can be scoped to the attribute level - Minimum order level for redemption of checkout coupons - Establish expiration dates - Line item display in basket after redemption - Single use coupons - One per customer coupons - Multiuse coupons (can be limited) - Free shipping coupons - Limit the country, state or zip a coupon can be used for - Combination of free shipping and order discount (% or fixed) coupon - Easy deletion of expired coupons - Coupon report identifies coupon usage
Feature Details. You can add coupons through the standard Miva Merchant admin interface and include usage criteria.
An unlimited number of coupons can be assigned to the store and eachidentified with a coupon code. Once you have added the module to the store, you can add coupons in the Order Fulfillment section of the admininterface. When you select the Add icon, you will have several input fields to fill in. You must enter a unique code for your coupon. Thisis the code that you will give to customers so they can shop and redeemthe coupon. It can be any combination of letters and/or numbers.
You canembed a token in your welcome email or notification emails generated with our Mail Manager (Emporium Plus - Weiland) module. A unique coupon code will be created and is based on the coupon template you designate. You can have an unlimited number of templates and an unlimited number of coupons copied from them. If you are not using our Mail Manager, you can still activate the generator by placing the token in the invoice header. If you are using our Tell A Friend (Emporium Plus - Weiland) module, you can embed the unique coupon code in the emails that customers send when referring their friends to your store. The coupon generation is also useful when it is embedded into the follow on contact emails that our Follow On Contact (Emporium Plus - Weiland) module sends out.
If you have a lot of coupons you want to load into the system quickly,there is a coupon import from flat file module
An optional expiration date can be included which will prevent its useif the date has passed. Enter it in the year, month, day format, eg. 20000724 would be July 24, 2000. If you leave this field blank the coupon will never expire. However, you can still delete it manually through the admin interface.
A fixed value OR percentage discount off the order total is assigned to each coupon. The default is fixed value/price, e.g. $5.00 off the order total. If you put the % sign in the next input field AFTER the value field, it will calculate the coupon value based on the assigned percent of the order total. The %, if used, is entered in the separate field to the right for that purpose. If left blank, the calculation will be based on the fixed value of the coupon. See the note below about restricting discount calculations to specific products instead of the order total. A maximum redemptionvalue can be assigned to each coupon.
Free shipping coupon option. If you enter the letter S in the field to the right of the value field, the coupon will be used to allow free shipping for the entire order. Other criteria for the coupon must be met, e.g. minimum order amount, eligible products, etc.
Optionally, a coupon can be allowed only when an order total reaches a specific amount. For example, you can give a 10% discount when the order total reaches $200 as an incentive or promo. In all cases where a raw value is used, you must make this value equal to or greater than the value of the coupon. If you usethe percent calculation, this value can be any value, including zero.
Based on your state's tax requirements, the coupon can be designated toreduce the sales tax or not reduce it. The coupon's tax effect is onthe order total, not on individual products. For example, in some states, a store coupon reduces the cumulative value of products purchased before the sales tax is applied, hence you would want it to reduce tax. The exception to doingthis is if your products are likely to be non-taxable, making a coupon reduce tax could result in a negative tax calculation. Another type coupon might be the manufacturer coupon. In some states, manufacturer coupons do not decrease the tax liability. You should determine your state's tax requirements before adding coupons to your store.
Coupons can either be used:
multiple times - The coupon can be used at every visit by any customer who shops at your store. This is usually used as a promo to customers,user lists, clubs, etc. They often have a short expiration date to limittheir use. A typical usage might be a special holiday sale, eg 10% offeverything in the store if used by a specified date. This would eliminatethe need for special price groups if the intent is that everybody who hasthe coupon code can use it. In the compiled version you can limit the number of times a multiple coupon is redeemed.
only one time for each customer - The coupon can only be used for one visit per customer. When the same customer shops at your store a secondtime, if he/she uses the same coupon code, it will be rejected. This isprobably the most common coupon and is usually used in print ads or as a promo, eg. "$5.00 off on your next visit".
only one time for a unique coupon code - The coupon can only be used once. Once any customer has used this code, it becomes unavailable for any other purchase. This is often used as a customer relations tool, e.g. "sorry for the inconvenience, please accept this coupon.....".
Global or product related. You can restrict usage of a coupon in your store so that it can be used only if a specific product is ordered. You can list several product codes,any of which in the basket would make the coupon valid if the other requirements are met. Leaving the product code blank means that customers do not have to order a specific product as long as they meet the other requirements the store owner has specified. If you check the box to the left of the product code list, and are using the percentage discount, only those products in the code list will be used in the calculation using the qualifying products subtotal. If you do not check the box, the percentage discount will be applied against the order total. Youcan use a wildcard for the product list, e.g. 1AA* would make all productsbeginning with 1AA eligible for the coupon discount.
Use instant coupons on the individual product pages and for specific products. These coupons are redeemed at the product page and instantly appear in the basket as a line item discount related to a specific product. Unlike the global checkout coupons, customers can redeem multiple instant coupons in a single order. From a marketing standpoint this gives the merchant the opportunity to offer a promo code atthe product level which gives an impending event (expiration of the promo)to encourage sales while not lowering the value of the product with an overtprice discount.
You can restrict the coupon usage down to the attribute level. For example, you can limit the coupon to product codes beginning with 1AA and the attribute "Version" with the specific option value of "4.5". The format for the input would be 1AA*~Version~4.5|
If you precede the product list with a - (minus) character,the coupon will be excluded from use with those products.
You can limit the coupon to be used only if the customer is in a specific zone. You can use ONE of six possible zone limitations for each coupon (ship to: country, state or zip; bill to: country, state or zip).
Appropriate error messages are displayed when coupons don't meet theusage criteria established by the store owner. When the shopper entersa coupon code that is not valid based on the criteria you establish, he/she will see an error message just below the coupon codeinput when the page is re-displayed.
In admin, the coupons can be easily displayed and edited. The couponsare displayed in a table format with configurable number of coupons per page displayed. The entire coupon database is searchable by coupon code or beginning portion of the coupon code.
Expired coupons can be removed from the database (to cut down on disk usage) one at a time or in mass. In admin, you can either put a checkin the remove column and select update or select purge expired coupons, then select update.
A historical database, which can be imported and analyzed in database orspreadsheet software, is maintained on all coupons used. The couponuz.dbfcan be FTPd to your PC for further analysis in MS Access, MS Excel, or other data management software. This could be useful in determining which coupons bring you the most activity. The number of uses for each coupon is also displayed in the admin table.
The coupon usage report module can provide historical data within your admin. You can summarize or list each coupon used for a specific time period. You can also restrict the output to a specific coupon code or a string of characters in a coupon code. This latter is useful when you have assigneda series of coupons to an affiliate or advertising campaign. You can determine how much business was brought in with the coupons from various sources.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
The Points Redemption Manager gives store owners another opportunity to reward their customers. This module gives you the ability to award points to your customers based on their purchases. These awarded points can then be used on future purchases for a discount.
The Gift/Wish List can be used for personal and business wish/want lists intended for future purchases, by children making their birthday or Christmas list, or that "significant other" who wants to be surprised by not knowing the specific item they are going to receive. Save the whole basket or one item at a time, then come back later for purchase. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Gift List shopping allows a person(s) to select a list of products they would like to have. They place the products into their shopping basket. Then, rather than checkout and pay for the items, they save the basket to the Gift/Wish List. For quick saves, they can also save them from the individual product screens. If you are also using the Emporium Plus Tell A Friend module, a convenientbutton is placed at the bottom of the Gift List display to forward the URL for the Gift List to friends.
The potential gift giver can review the list and select the item or items they would like to give.
Customers can also save items they plan to purchase later by placing them in a wish list.
There is an admin report which allows you to view all active gift lists. This is an excellent tracker mechanism to promote future sales in your store.
This module allows you to maintain the gift or wish list database on your server. There are no ridiculous monthly/quarterly fees to pay to other companies just to store customer wishes on their server. You control your data.
The module has the ability to save attributes of products to the Gift/Wish List, e.g. S, M or L.
The admin configuration allows the store owner to change the labels from gift list to wish list. The basket save form template can be customized to conform to your site's look and feel. Likewise, the search form templates used to locate the gift/wish list can be customized. If you are not versed in templates, you can select to use the default forms until you feel comfortable modifying the HTML.
Using tokens, you place the save to Gift/Wish list button on the Merchant pages so that it fits your desired look.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
Collect supplemental, required or non-required responses fromcustomers at checkout. You can add as many additional checkoutquestions to your form as you want, within reason. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Collect supplemental, required or non-required responses from customers at checkout - Export responses to a delimited flat file - View responses in the file with a searchable admin report - Display responses in the include modified invoice emails and batch reports and invoice screen - Include response data in the order export file created by our inexpensive EZ Batch Report module (sold separately) - Configure text label for each question to preceed the responses in the emails and reports - Special instructions for the order, e.g. shipping needs - Collect responses from survey or poll questions - Customer entered gift card messages - Questions displayed in a table which the store owner designs with standard HTML - Limit the display of questions based on specific product codes - Limit the display of questions based on the ship to country of the order - Used in conjunction with our Mail Manager module, activate sending of specific emails - Assign a fee to one response, for example gift wrapping fee, donation, or rush handling - Insert a negative fee (vs positive fee) for impromptu sales, etc - One or more responses can be required before customer can proceed - Highlighted error message when required response(s) are omitted - Tokens can be used to refill the responses if the page is redisplayed due to missing info - Our standard version contains the features you'd expect in competitors' pro version
Feature Details. The responses are exported to a delimited text file which can beimported into most database management systems for further analysis. Youcan also have those responses appear in the Miva Merchant Email notification and batchprocessing (modified email and batch modules included in the zip file). Use the module for the customer to add specialinstructions for the order, collect responses from survey or pollquestions, allow the customer to fill out gift card messages, include salesman orrepresentative code, etc.
The admin interface allows you to build the form withyour store's questions using standard html syntax. Hence,you can make the response collection table match the restof your store's look and feel. You can have text, radio, select drop down list, text area, and checkbox inputs designed the way you want them. Add css if you like or use typical fonts and table tags.
You can place the questions on one of the three checkout screens. You simply add the tokens to the page templates per the install doc.
You can also specify one or moreof the questions to be required. Customers will not be able to completethe checkout if they do not respond to the required questions.
You can purge old questions from the active file and place them in ahistorical file in order to improve response time during order batchprocessing retrieval. The optional order batch retrieval uses the modified core batch report which is included in the zip distribution file.
You can limit the display of Addendumquestions based on specific product codes. If you list productcodes in the admin input, the questions will only be displayedif one of those products is in the basket at checkout. Youcan also use the wild card product code like 1AA*. If theapplicable products all begin with the same characters, youcan use the asterisk. This can only be used for the beginningcharacters in the product codes.
You can alsolimit the display of questions to specific ship to countries.
You can optionally includethe questions in the emails along with the responses by using the modified email modules which are included in the zip distribution file.If using our Mail Manager (sold separately) module you can have a question (checkbox) which will trigger a specific email, e.g. opt-in mailinglist signup. You can also include the questions and responseson the invoice (last page after payment completes). Theresponses for the batch report are retrieved from an indexeddatabase for faster access.
You can alsoattach a fee to a specific answer to one question if youplace the questions on either the customer information orshipping/payment selection screens.
The included Addendum View report featureallows you to search (within admin) the addendum filefor specific responses. For example, you might have a questionfor a specific requested shipping date. Simply search the filefor orders which have requested the delayed shipping for thatdate. The order numbers can be returned and fed into our EZ Batchreport (sold separately) for a tailored report for a specific shipping date. Another popular use of Addendum is to collect the salesman or representativecode with an order. Not only can you display the code in the batch report,but if you use Addendum View to create a list of orders attributed to thatsalesman, you can make a batch printout for each salesmanwith only their orders on it if you are using our EZ Batch Report (sold separately). You can also include the Addendum responses in the order export file that EZ Batch creates.
Limitation: When used in a store which uses PayFlowlink, PayPal or iTransact payment systems, you will need to placeyour questions on either the customer information screenor the shipping and payment selection screen. Thosepayment systems transport the customer to another domain.Hence, the module needs to save the responses to a filebefore the customer is transported off-site. When thecustomer returns from the off-site payment screens backto your store, the responses will be retrieved for savingto flat file or display in your merchant notification email.
The included modified merchant email and batch reports will display the Addendum resposes. Additionally, the batch report can provide page breaks between each order for better printouts (incoices). Also, the merchant notification email allows you to insert tokens in the subject line so you can include things like the order number, order total, and customer name in the subject of the email.
Compare this module with our competitors' pro or advanced or ultimate versions. Those are just words tacked onto a module name. Don't let our low price fool you - compare features and you will find this module probably contains all of the features found in theirs plus we have several additional features. The Addendum module has been in use since Merchant version 1.x and continually enhanced with each version. Our competitors will try to keep up, but the simple choice is, why get a shadow when you can get the "original".
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
Provide an easy interface within Miva Merchant for visitors to refer your site or specific product URL to their friends. It uses the built in Miva SMTP capability to send the email. You can use HTML formatted emails instead of plain text. Use the render token to place the Tell A Friend button on any page in the store. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
The subject and body of the Tell a Friend email message is configurable through the Merchant admin interface. In addition to the easy to use, built-in form, there is an alternate template form for the customer to enter friend names and email addresses, plus an option to allow them to include a note. This template can be HTML customized to suit your look and feel. If you are not skilled at coding HTML, you can still use the default (built-in) form which is customized with colors, fonts, etc with easy inputs in admin.
You can choose to have a blind CC sent your store's email address. The module can also insert a log entry (date, from, to, product code if applicable) maintained in a flat file when referrals are sent.
If the customer sends the referral email when they are on a specific product screen, a second link to the product is included in the email. If you are using our Gift List module (Emporium Plus - Weiland), there is a convenient button on the bottom of the Gift List display that sends the Gift List URL to your friends.
You can embed certain tokens in the tell a friend email. For example, if you are using our Coupon Redemption (Emporium Plus - Weiland) module with its unique coupon code generation feature, you can insert a token like %module|couponrd|1~TELL-% in the body of the email. If you are on a product page when you send the email, the email can also contain the product name, image or thumbnail, and price by using tokens.
The emails can be multipart so that you can have both text and html sections of the email and the recipient browser will automatically select which section it is able to display.
You can have the Tell A Friend form on a page in Merchant or use it in a popup screen. You can display a thank you message after the submission and if you are using our coupon module, can generate an on-the-fly, unique coupon code.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
The ultimate Miva Merchant autoresponder module - send specialized emails at the completion of the order. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant notification, customer confirmation, vendor specific notification, and even cell phone emails. It also can send welcome emails when a new customer account is created. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Autoresponder - specialized emails at the completion of the order - Merchant notification and customer confirmation - Vendor and product specific templates - Can limit sending based on a specific attribute/option code for a product - Include coupons or promo codes when specific products ordered - Optionally require an input to allow the email, e.g. a response from Addendum - Easy to use checkbox configuration of vertical or horizontal layout emails - Highly configurable free form template layout emails with embedded tokens - HTML or text email formatting - Archive flat file is created for each template, easily track sales activity - Mail Manager Report module can display the flat file contents by time period or product - Ship to, bill to and other email addresses for each template - Send emails to your company's internal departments, e.g. shipping - Emails to web enabled cell phones as abbreviated messages - Open architecture so that other events can also trigger an automated response - Can resend emails when the customer knows and enters their order number and email address - Use render token to send an email from any pagein the store - Send a welcome email before the order completes and optionally include a promo code, customer login and password - Include 3rd party data with module tokens, e.g. Addendum responses - Display shipping and payment invoice messages - Create packing slip and label emails - Ship to country address formatted according to the applicable country's postal recommendations - Restrict email to a specified order dollar value range, reward big spending customers with a coupon - Restrict email to a specified list of countries, thus allowing for language specific emails
Feature Details. In admin, you create one or more template emails. Eachtemplate can be different, i.e. what it displays, how the data is oriented on the screen/paper, and what product(s) triggers the autoresponder. Most responses are triggered by the product codes purchased. Some example uses:
Email to any of your drop-ship manufacturers listing the Ship To address and the products to be shipped if using real time creditcard authorization. The module will sort out which drop shippergets which emails, including listing the products to be shipped. Unlike some other vendors' drop ship notification modules, this one only includesthe products belonging to the associated drop shipper. Thus a drop shipper doesnot see the products being supplied to the customer by other drop shippers when the order contains multiple product sources. Youcan still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processingverified the charge, then forward to the drop shipper. This would savehand entering the order. In addition to the email, an archive flatfile is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
Email to Ship To or Bill To or both thanking them for a donation to your sponsored charity on your site.
Email to your shipping department listing Ship To addressand products ordered if using real time credit card authorization. Products section can be cut/folded to result in a shipping label with your company address included. If notusing real time authorization, use the pending mailbox technique similarto the drop shipper scenario above.
Email a promo coupon code if a customer purchases a specificproduct or from a list of products
Email service, warranty, shipping and contact information on specific products or product lines
Send an email to your cell phone's inbox when orders are placed in your store (requires a cell phone plan that assigns an email address to your phone).
You own a mall with multiple stores within the mall. Thosestore owners rent the stores from you for a percentage of their gross. Use mail manager as an audit tool to track theirsales. In addition to the autoresponse email, mail manager produces a flat file with order ID, date, product name, product code, quantity, price for each, and price extended. Periodically retrieve that flat file and import into a spreadsheetfor easy analysis.
The included Mail Manager Report module can display the contents of that flat file through admin. It can filter the report by specific timeperiods (daily, weekly, monthly) within reason. The limits of your PC or server may prevent very lengthy reports for excessively long time periods. It can also limit the report to only one product code. Since the templates canbe designed for each vendor, you can create individual vendor flat files with a corresponding report for each vendor.
Literally, you can have a different autoresponder for everyproduct in your store.
However, Mail Manager has a somewhat open architecture sothat other events can also trigger an automated response. For example:
Send a welcome email before the order completes, but afterthe customer completes the registration process (for those thatcreate an account)
Send a thank you for rating a product (using our Rate This system)along with a coupon code for taking the time to do so
You can use the ifvar script or var token in these "other event" emails. For example, generate a unique coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now.
Use a render token to send an email from any page in the store. For example, put it on the product page to send a specific email when a specific product's page is viewed by a customer who is logged in. The email goes to their password recovery address (but could be bill to or ship to address). If you want it sent to a hard coded address, e.g. yours to monitor traffic,you would put your email address in the 3rd parameter of the token. The uses of this feature are endless. Send a coupon to entice customers to buy when they visit specific product screens. Tell them about other products related to the one they just viewed.
As you can see, the uses of this Mail Manager are quite diverse. Some of the variable features configured through admin for each template are:
Show or hide any of the data elements
Orient your email either horizontally or vertically
There is also a free form template using an extensive list of tokens and mini-scripts to customize the emails that are sent at the time of order completion. They can vary from mimics of the standard merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell phone emails. The emails can be plain text or HTML formattedemails for better readability. You can change the fonts, colors,layout and even add images to your confirmation and notificationemails. If your shipping and payment modules are configured withinvoice notices, these can be included in the emails with a token. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create packing slip and label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template. In the free form template you canalso set the time so that it can be offset from the server time,thus display for a different time zone in each of your emails.
Customize your email and store's physical address
Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
List full or partial Ship To and/or Bill To address
Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
Restrict email to a specified list of countries, thus allowing for language specific emails
Resend order emails if the customer knows and enters the order number and email which match the actual order. The form for these two data elements can be placed anywhere you can edit the store user interface, e.g. headers, footers, welcome screen.
You can specify the product code and an attribute/option value that must also be met before the email will be sent. This is particularly useful when the emails are used for vendor notification. A certain product might bedrop shipped by two different vendors and the only difference is the selected attribute/option value.
Insert a "require" token that has to be met before the email will be allowed. As example,have a checkbox using Addendum to ask a customer if they want to be added to a list server (mailing list). Then if they check the box, the "yes" response is sent to Mail Manager. The Mail Manager can then generate a specifically formatted email to activate an email address at your list server, if you have one.
Write a different body for each of the email templates you add
List products and prices or just the products without prices
Link the email usage to one or more product codes or entire inventory with wildcard
No need to go to each product to link the email, a copy and paste froma flat text file will add hundreds instantly
I'd be surprised if you find that this capability exists anywhere in any mid-priced shopping cart system. Autoresponders that fill in the blanks are one thing, but this is a store owner, pre-planned autoresponse for a specific product. Within your store, you could have dozens of different responses (individual or grouped) or a wildcard response for all of the products. You can use itto make connections not directly related to sales, yetlinked to a specific sale.
Customer buys a kayak from your store. Tell them about the kayak camp 20 miles from your store and give them the 800number of the guy with the info about a big get together next month.
Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery inhopes of finding the needle in a haystack.
As you can see, this list could be endless. Targetted, intelligent autoresponders are designed to increase your store'sbusiness and decrease the amount of time employees spend on sendingout product specific, emails.
The pre-formed templates are easy to configure and do not require programming experience. For the more experienced, you also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents.
Sales, support and other inquiries between you and your customers are seemlessly integrated into your MIVA Merchant store. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: <- Easily integrate customer contact and inquiries - Collect typical name, email, subject and inquiry - Collect unlimited extra required and/or non-required fields - Hide your store's email addresses from spammer email address harvesters - Change the email address you want inquiries to go to through the admin panel - Launch the Contact Manager from Merchant or from a static page - Use a form or link to launch the Contact Manager - Assign the contact record to a specific technician or department with ease - Customer can select the target to send the inquiry to with a select list option - Contact is logged and is not effected when email servers are down - User interface is easily customized, even by html novices, from the module's admin configuration screen - Use store morph technologoy to fully customize the form - Department codes, descriptions and email addresses are configured through admin - Admin section allows you to search one or more criteria to find messages - Edit the status and/or respond to the sender - Can send autoresponse email to customer so they know you received their inquiry - Includes a contact tracking number in the email subject
Feature Details. Protect your email addresses. This module keeps yourstore's email address out of view of spammer email address harvesters. It also allows you to easily change the email address you want inquiries to go to without editing html pages.
Easy link to the contact form. You can launch the Contact Manager form from a button in the category column, in the nav bar or elsewhere within Merchant or from a static page. You can also easily use a http link format for launching the Contact Manager form from static pages or within Merchant.
Assign the inquiry. The Contact Manager allows you to assign the contact record to a specific technician or department with ease. That technician can then find their active contacts easily.
User interface look and feel. The Contact Manager form characteristics are controlled from the module's admin configuration screen. At the admin level you can change category column button text, optional category column button image, email subject, email to address, contact screen title, customer email prompt, customer inquiry prompt, background color, font face, font size, font color, message for the submission form, send button text, and optional send button image. Even for the html novice, the form's characteristics are easily altered in admin. In Merchant 5.x you can go a step farther if you are familiar with the store morph technology (SMT) and page template editing by fully customizing every aspect of the form. With the Merchant 5.x built in SMT you can make changes to the page and even rollback changes if you don't like what you see.
Customer can choose department. The module allows the customer to select the target to send the inquiry to with a select list option. This expedites the delivery to the specific technician/department's email address. As with the uncompiled version, the email addresses are hidden from email harvesting spammers.
Field inclusion and validation. Department codes, descriptions and email addresses are configured through admin. The standard collection fields are name, email, subject, department, and inquiry. However, you can also have an unlimited number of extra fields in the form. These fields can be required or optional. If required and the customer does not provide a response, the form will validate and redisplay so the missing info can be supplied. What extra fields you create and use is dependant on how you will use this contact form; e.g. requests for info, pricing, availability, product details, billing, shipping, or even for customer surveys prior to checkout.
Autoresponse receipt verification. When the customer submits their inquiry, the module can optionally send them an autoresponse that you have received their inquiry and how soon you will get back to them. That autoresponse email is composed and customized by you through the admin panel. You can also include the contact tracking number in the subject of the contact emails and responses, e.g. [EP #925]: How do I.....
Searchable contact records. The admin section allows you to search one one or more criteria to find messages you are interested in. You can then edit the status and/or respond to the sender.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
The Category Manager module allows you to have multiple category templates in a single store. You can have a different template for every category in your store if you want. The templates use the standard store morph technology template editor in MIVA Merchant 5. While basic knowledge of how to edit MIVA Merchant 5 templates is required, there are two example templates provided in addition to the built in ctgy page template. Getting started is not that difficult. Don't miss our introductory price of this versatile module.
Features: - Multiple category templates in a single store - One or more categories can be assigned to use a specific template - Default template is used for categories which do not have a custom template assigned - Custom pagination in addition to the default Previous and Next buttons - Can limit products displayed per page to a specific number for each template or can list all on one page - Customer can sort products within the category in real time dynamically - Breadcrumb navigation included - Sub-category navigation included
Feature Details. Multiple page templates. Using the built-in store morph technology, you can edit the page templates just like the built-in page templates, including recall, notes, and indexing of previous versions. Include typical render tokens on the custom category pages from other 3rd party modules (sold separately) which you have in your store, e.g. rate this, wait list, best seller, and others.
Easy assignment of categories to templates. Once you create the template you can assign one or more categories to it. This can be done from the Category Edit screen or if you are using the Emporium Plus Category Import module (sold separately), you can import the template assignment right along with importing new categories into the store. No need to import the categories with one module and then use a separate module to assign them to templates.
Default page for unassigned categories. The default ctgy page template is used for all categories which have not been assigned to a specific custom template. This makes processing more efficient as the Category Manager runs a quick lookup to determine if it needs to run certain more complex processing routines, like advanced pagination.
Advanced page navigation. Several pagination variables are available to write detailed page navigation links. You can have the typical 1 2 3 4 etc. Or you can break up long lines with arrows, dots, dashes, etc to fill in a gap. You can also display the page number of the total number of pages. This pagination is similar to that used in the Emporium Plus Power Search module for Merchant 5. As a point of reference for the customer, you can even include how many products are listed in the category.
Flexible pagination. Each category template can have a different setting for the number of products to display on a page. Initially, the customer will see the number you set. However, customers using broadband may want to see all the product in a category on a single page, so there is an option to list all.
On-the-fly sorting. The products are initially displayed in the sort order which the store owner has previously setup in the normal admin sorting. The customer can then change the sort order based on their desires. Available sort fields are name, code, price, date items were added to the store, or the default store setup. They can be sorted ascending or descending.
Breadcrunb navigation. The module includes optional breadcrumb navigation. An array is created which holds the current category name and its parents up to the top level category. With standard MIVA Merchant template code, you can create a quick link to higher categories like Home > Software > Developer Bundles
Sub-category navigation. You can display the sub-categories of a parent category on the category page, e.g. below the parent category's name. The array can be displayed like you want it using standard MIVA Merchant template code.
We cannot link to our demo stores from MivaCentral so if you'd like to see a couple of the live pages demonstrating single or multiple column layout of products, please contact us for links. Those pages demonstrate the variable layout of products, breadcrumb navigation, on-the-fly sorting, and sub-category navigation.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
Manage coupon addition and redemption functions within a Miva Merchant 2.2x, 3.x or 4.x storefront with this plugin module. License is for ONE mall. Within that single mall, it can be
used in multiple stores without additional license.
Features: (some features are only in the compiled version)
- Configurable prompt
- Configurable action
- Configurable redemption
- Configurable coupon rejection messages
- OpenTokens for use in OpenObjects
- Searchable coupon database with pagination
- Easy view admin for coupon content and historical usage
- Coupon codes can be individually assigned
- Import coupon codes from flat file in bulk
- Autogenerate coupon codes with token
- Assign coupon code as a series for affiliate purposes
- Global scope or for specific products
- Checkout coupons one per order
- Instant coupons on product pages, multiple per order
- Fixed amount or percentage of eligible products discounting
- Specific product eligibility can be scoped to the attribute level
- Minimum order level for redemption
- Establish expiration dates
- Line item display in basket after redemption
- Single use coupons
- One per customer coupons
- Multiuse coupons (can be limited)
- Free shipping coupons
- Limit the country, state or zip a coupon can be used for
- Combination of free shipping and order discount (% or fixed) coupon
- Easy deletion of expired coupons
- Coupon report identifies coupon usage
Feature Details. You can add coupons through the standard Miva Merchant admin interface and include usage criteria.
An unlimited number of coupons can be assigned to the store and each identified with a coupon code. Once you have added the module to the store, you can add coupons in the Order Fulfillment section of the admin interface. When you select the Add icon, you will have several input fields to fill in. You must enter a unique code for your coupon. This is the code that you will give to customers so they can shop and redeem the coupon (one per order). It can be any combination of letters and/or numbers.
The compiled version has a coupon generation function. You can embed a token in your welcome email or notification emails generated with our
Mail Manager module. A unique coupon code will be created and is based on the coupon template you designate. You can have an unlimited number of templates and an unlimited number of coupons copied from them. If you are not using our Mail Manager, you can still activate the generator by placing the token in the invoice header if you are using the OpenUI.
If you have a lot of coupons you want to load into the system quickly, the compiled version has a coupon import from flat file module
An optional expiration date can be included which will prevent its use if the date has passed. Enter it in the year, month, day format, eg. 20000724 would be July 24, 2000. If you leave this field blank the coupon will never expire. However, you can still delete it manually through the admin interface.
A fixed value OR percentage discount off the order total is assigned to each coupon. The default is fixed value/price,
eg $5.00 off the order total. If you put the % sign in the next input field AFTER the value field, it will calculate the coupon value based on the assigned percent of the order total. The %, if used, is entered in the separate field to the right for that purpose. If left blank, the calculation will be based on the fixed value of the coupon. See the note below about restricting discount calculations to specific products instead of the order total. A maximum redemption value can be assigned to each coupon in Merchant 4.x.
If you enter the letter S in the field to the right, the
coupon will be used to allow free shipping (compiled version only) for the entire order. Other criteria for the coupon must be met, e.g. minimum order amount, eligible products, etc.
Optionally, a coupon can be allowed only when an order total reaches a specific amount. For example, you can give a 10% discount when the order total reaches $200 as an incentive or promo. In all cases where a raw value is used, you must make this value equal to or greater than the value of the coupon. If you use the percent calculation, this value can be any value, including zero.
Based on your state's tax requirements, the coupon can be designated to reduce the sales tax or not reduce it. The coupon's tax effect is on the order total, not on individual products. For example, in some states, a store coupon reduces the cumulative value of products purchased before the sales tax is applied, hence you would want it to reduce tax. The exception to doing this is if your products are likely to be non-taxable, making a coupon reduce tax could result in a negative tax calculation. Another type coupon might be the manufacturer coupon. In some states, manufacturer coupons do not decrease the tax liability. You should determine your state's tax requirements before adding coupons to your store.
Coupons can either be used:
multiple times - The coupon can be used at every visit by any customer who shops at your store. This is usually used as a promo to customers, user lists, clubs, etc. They often have a short expiration date to limit their use. A typical usage might be a special holiday sale, eg 10% off everything in the store if used by a specified date. This would eliminate the need for special price groups if the intent is that everybody who has the coupon code can use it.
only one time for each customer - The coupon can only be used for one visit per customer. When the same customer shops at your store a second time, if he/she uses the same coupon code, it will be rejected. This is probably the most common coupon and is usually used in print ads or as a promo, eg. "$5.00 off on your next visit".
only one time for a unique coupon code - The coupon can only be used once. Once any customer has used this code, it becomes unavailable for any other purchase. This is often used as a customer relations tool, eg "sorry for the inconvenience, please accept this coupon.....".
You can restrict usage of a coupon in your store so that it can be used only if a specific product code is ordered. You can list several product codes, any of which in the basket would make the coupon valid if the other requirements are met. Leaving the product code blank means that customers do not have to order a specific product as long as they meet the other requirements the store owner has specified. If you check the box to the left of the product code list AND are using the percentage discount, only those products in the code list will be used in the calculation using the qualifying products subtotal. If you do not check the box, the percentage discount will be applied against the order total. In Merchant 4.0, you can use a wildcard for the product list, e.g. 1AA* would make all products beginning with 1AA eligible for the coupon discount.
New in the compiled version of the coupon module is the ability to restrict the coupon usage down to the attribute level. For example, you can limit the coupon to product codes beginning with 1AA and the attribute "Version" with the option of "4.5". The
format for the input would be 1AA*~Version~4.5|
Alternatively, if you precede the product list with a - (minus) character, the coupon will be excluded from use with those product codes. You canNOT specify it to the attribute level like the include above. (compiled version only)
Appropriate error messages are displayed when coupons don't meet the usage criteria established by the store owner. When the shopper enters a coupon code at checkout that is not valid based on the criteria you establish, he/she will see an error message just below the coupon code input when the checkout form is re-displayed. One coupon can be redeemed per order on the checkout page.
In admin, the coupons can be easily displayed and edited. The coupons are displayed in a table format with configurable number of coupons per page displayed. The entire coupon database is searchable by coupon code or portion of the coupon code.
Expired coupons can be removed from the database (to cut down on disk usage) one at a time or in mass. In admin, you can either put a check in the remove column and select update or select purge expired coupons, then select update.
A historical database, which can be imported and analyzed in database or spreadsheet software, is maintained on all coupons used. The couponuz.dbf can be FTPd to your PC for further analysis in MS Access, MS Excel, or other data management software. This could be useful in determining which coupons bring you the most activity. The number of uses for each coupon is displayed in the admin table in Merchant 4.0
New in the compiled version is the coupon usage report. You can summarize or list each coupon used for a specific time period. You can also restrict the output to a specific coupon code or a string of characters in a coupon code. This latter is useful when you have assigned a series of coupons to an affiliate or advertising campaign. You can determine how much business was brought in with the coupons from various sources.
The compiled version of this module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen. Since the tokens in this module conform to OpenToken functionality, they may be used in other template type screens.
MMUI and OpenUI compatible. If you are using MMUI, there are two required edits in the mmui.mv. If using MMUI in
a compiled version of Merchant (4.14 and newer), you will need to edit and recompile the mmui.mv (expensive proposition). Thus, with compiled Merchant, we recommend using OpenUI instead of the MMUI user interface.
Category Template Manager allows merchants to create multiple display templates that can then be assigned to categories. This module is power packed with features like:
Customers can identify products that they would like to purchase but are currently out of stock. Once you place the product in stock, you can run the Send Email routine from the module admin interface. It sends an unlimited number of notifications as one process, using Miva Enginefunctions to prevent timeout. Each waiting customer will receive an email telling them that the product is back in stock in your Miva Merchant store. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
The module works with Miva's Inventory Management (version 5.x). The Wait List Manager will automatically insert the Wait List link on the product page when the quantity is out of stock. This is determined by the global defaultor individual product's "out" setting. You can even block the automatic link insertion by including the product code in the blocking list through the admin interface.
When the customer clicks the Wait List link they are taken to a form to verify/enter their email address. If they are logged in, it inserts their email address for them. If not, they just type it in. The form also lists the number of other customers waiting for the item if that number is 5 or above (just to the right of the product name). This will give customers a sense of urgency when they receive the in-stock notification. Whenthey add themselves to the list, you have the option (in admin)of sending them a thank you (for their interest) email. If you employ this option, it will also tell them their position on the Wait List. When products are in short supply, that maybe something your customers would like to know. Also, if theyare already on the Wait List, and sign up again, it will not duplicate their record, rather it will email them that they arealready on the list and what their current position is on the list.
The admin configuration screen allows you to vary the name and/or image associated with this program so you aren't locked into the term "Wait List". You can also change the colors and fonts in the form along with the verbage in the form and notification email. You may even want to pass on a coupon code in the notification email for customers who have been waiting for a product.
When editing an individual product in admin, you can also display all of the Wait List records associated with that product. They can be deleted manually in this screen if you don'tplan to restock the item. Thereis also a handy link for mailing them to verify their continuedinterest in the item. You can even limit the notification in this screen to just some of the waiting customers. This is useful when you only receive a small number of the out-of-stock item and there are many more waiting for it. Since the entriesare arranged in order, it is easy to give those on the waiting listthe longest, the first shot at the newly re-stocked item.
You can quickly get a summary of all of the items on "WaitList" to provide you with a re-order, based on demand, tool.
When you Send Email, the module searches all products with a stock level above zero and checks the product code against the Wait List database.Pending Wait List customers are notified of the re-stock of theproduct and their Wait List record is then deleted.
To help the store owner identify needs quickly, an optional CC email can be sent when an item is wait listed.
You will use render tokens in the Merchant 5page templates to insert the Wait List prompt.
There is an alternate template form for the customer to enter their name and email address. This template can be HTML customized to suit your look and feel. If you are not skilled at coding HTML, you can still use the default (built in) form which is customized with colors, fonts, etc with easy inputs in admin.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
This interface module will display and retrieve customer entered information relative to customer accounts on the account create, account edit, and order customer information screens. You can even use it with the Emporium Plus Mail Manager module (sold separately) to include the information in the order notification emails.
Interface with built-in custom customer fields: The built in custom customer fields module from MIVA Corp establishes the databases and provides an admin side interface for the store owner to enter custom customer data. This module provides the merchant public side for the customer to enter data into those custom fields.
Easy token implementation: Easily place tokens on the customer information collection screens using the standard MM5 template script. You can use the common "foreach" loop to display all of them together or you can break each field out for display in various parts of the screen. For example, you may want to collect a second address line just below the first address line and then later in the screen collect the company rep the customer deals with. To view the actual look of the screen, you can go to our pinemporium.com test store and create an account. You can change values in the fields with the account edit selection on the nav bar.
Flat file export: When a new customer account is created, all of the standard field values except the pgrpcount and password are saved to a flat file log. In addition to the standard fields, values entered into the custom fields are also saved to the flat file. Additionally, date and time fields are exported so you can determine exactly when a new customer account was created. The flat file is | delimited and can be FTPd to your PC with your FTP software and then imported into other programs. You can periodically delete the flat file and it will be recreated with the next new customer account creation.
Search new customer log: You can search the flat file log created when new customers sign-up. You can search on keyword, single date, and/or date range. The standard and custom fields will be displayed. The log display includes a link to the actual customer records so you can edit and make changes if needed.
Interface with email modules: The custom field values can be displayed in the merchant and customer notification emails if you are using the Emporium Plus Mail Manager module (sold separately) to generate them.
Limitations:
Custom customer fields are used for customer records. If the customer does not create or have an existing account, there is no place to save or use the information. Hence, on the 'OCST' checkout screen, it is best to wrap the custom customer field inputs within a conditional check for customer ID.
There is no validation to ensure the custom fields are filled in. Therefore, they are all optional.
If you want to display the custom customer fields in the notification emails, you will need to use an email module capable of using custom field tokens, for example the Mail Manager.
The inputs will disable html and SQL injection hacks. It is expected customers will be entering text or checkbox entries. While textarea inputs can be used, internal actions will be taken to reduce hacker attempts. So if you need custom fields that will accept html, this module is not for you.
Multiple Product Templates and Attribute Templates!
Product Template Manager allows merchants to create multiple display templates that can then be assigned to products. By having this ability each product in your store can have its own display template... or you could assign several products to one template. Maybe you have one set of products that are books and another set of products that are DVD's. Using this scenario you could have one template catered to books and another template catered for DVD's. When installed, one sample template is created for you.
This module is power packed with features like:
Multiple Product Templates
Breadcrumb Display
Default Template
Attribute Template
HTML and template scripting knowledge is required for this module. If you do not have these skills it is recommended you enlist someone who does.
Add this power packed combo and save! This template suite will give you features like: Multiple product and category templates, product sorting, breadcrumbs, topseller displays, pagination, product counts, sub-category listings, and more! Save now with the Template Suite.
Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Order status updated in admin including tracking numbers and admin notes - Bulk update several orders' status with a single click - Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled - End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - EOD display of products sold summary reports - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Order status history can use default or store built template - Customers can view their invoice within current orders from the order status history or the link in the confirmation email - Customers can view their order status and shipping tracking by entering their order number and email - Customers can have one click re-order from invoices in the current orders - Auto-assign customer membership to price groups based on their order total history
Feature Details. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.
The membership system allows you to automatically include customers into price groups when they log into your store and is based on their prior purchase history. You set up your price groups as you would any price groups and assign the applicable products to those groups. Then you specify a trigger level required for the customer to be a member of each group. You can insert tokens into the applicable screens, e.g. customer edit, welcome back returning and new customers. Then when they log in, the token runs the order history for the status codes you specify (e.g. F for filled), sums the totals, and checks to see if they meet a membership level. If they do, they are inserted into the highest qualified price group.
In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with the built in internal inventory management (IM) system to improve the overall IM usability.
In the administrative interface:
Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).
From the customer account record:
Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
Follow-on Contact - generate after sales communication at pre-determined points of time in the future
Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
The compiled version has a coupon generation function. You can embed a token in your welcome email or notification emails generated with our 