Found 574 Modules or Applications that might fit the bill
Use caution when considering any modules from modStop. Their support has been reported by umpteen Miva Merchant users as suspect and worse. Some of their modules are simple and shouldn't require support. Please contact us with any questions concerning them or their modules.
Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Order status updated in admin including tracking numbers and admin notes - Bulk update several orders' status with a single click - Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled - End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - EOD display of products sold summary reports - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Order status history can use default or store built template - Customers can view their invoice within current orders from the order status history or the link in the confirmation email - Customers can view their order status and shipping tracking by entering their order number and email - Customers can have one click re-order from invoices in the current orders - Auto-assign customer membership to price groups based on their order total history
Feature Details. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.
The membership system allows you to automatically include customers into price groups when they log into your store and is based on their prior purchase history. You set up your price groups as you would any price groups and assign the applicable products to those groups. Then you specify a trigger level required for the customer to be a member of each group. You can insert tokens into the applicable screens, e.g. customer edit, welcome back returning and new customers. Then when they log in, the token runs the order history for the status codes you specify (e.g. F for filled), sums the totals, and checks to see if they meet a membership level. If they do, they are inserted into the highest qualified price group.
In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with the built in internal inventory management (IM) system to improve the overall IM usability.
In the administrative interface:
Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).
From the customer account record:
Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
Follow-on Contact - generate after sales communication at pre-determined points of time in the future
Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
ShopInvoice is a powerful, easy-to-use, and affordable desktop application that greatly simplifies the day-to-day business of Miva Merchant users. From professionally printed invoices and packing slips to Internet postage and fully-integrated UPS shipping, labeling, and tracking features, ShopInvoice is the most versatile and innovative application available to Miva Merchant users today.
Key Benefits
Save countless hours on order fulfillment tasks Ship accurately and cost effectively Send shipping and tracking notifications Create a professional, lasting impression Seamlessly integrates with your Miva Merchant store.
- Bulk downloading of rates and transit times. - Bulk downloading and printing of live UPS labels. - Supports multiple packages, tokenized reference numbers, and Quantum View Notify. - Supports standard and thermal printers, multi-up label sheets, and combined invoice and labels.
UPS WorldShip
- Directly communicates with WorldShip; no manual import or export required. - Customizable tokenized reference numbers printed on labels. - Supports Quantum View Notify. - Automatically imports service used, shipment weight, total cost, and tracking number after processing.
U.S.P.S. Label Download
- Integrated directly with USPS for downloading live labels (without postage). - Perfect for business with their own postage meters. - Delivery confirmation is free for Priority Mail, and only $0.13 for First Class.
Stamps.com
- Directly communicates with the Stamps.com; no manual import or export required. - Supports stealth postage mode. - Customizable tokenized memo's printed on labels. - Address verification and correction. - Automatically imports tracking number after processing.
Endicia DAZzle
- Directly communicates with DAZzle; no manual import or export required. - Customizable tokenized rubber stamps printed on labels. - Automatically imports tracking number and total cost after processing.
Shipment Creation
- Shipment address pre-filled based on order shipping information. - Create multiple shipments, using multiple carries, for each order. - Product weights automatically downloaded. (eBay and Miva) - Customer-chosen shipping method automatically downloaded. (Yahoo! and Miva) - Quickly enter weights using zero-configuration scale support.
Shipment Tracking
- Integrated UPS and U.S.P.S. tracking for support personnel. - Send bulk email to customers with clickable tracking links. - Tracking numbers automatically imported and saved after processing shipments.
Shipping Labels
- Supports inkjet, laser, and thermal printers (such as Dymo and Eltron). - Print full page shipping labels, or multi-up sheets. - Print all-in-one forms that combine invoices\packing slips and the shipping label. - Print standard Avery (or any brand) address labels using customizable XSL and HTML. - SureSize™ technology ensures every address and graphic fits on every label.
HTML Templates
- Includes email, invoice, packing slip, reporting, and exporting templates. - Customizable, powerful, well-documented XSL template format. - Specify which printer (supports networked printers) and paper tray to which each template should print. - Powerful "conditions" can be embedded in templates.
Invoices & Packing Slips
- Plenty of royalty-free, customizable XSL templates (see the Gallery). - Print pick-lists for warehouse staff to efficiently pack shipments.
Reports
- See exactly what your customers are buying, and how much of it. - XSL template based, completely customizable. - Evaluate various aspects of your business.
Generic Export
- Customizable exporting of any data, to any format. - Export bulk data to .htm, .txt, or .csv. - Easily integrate with your existing software, such as MOM and Great Plains Accounting.
Email
- Integrated email with viewable history for each order and customer record. - Built-in WYSIWYG email editor. - Send email in bulk, with one click. - Send payment requests, shipping notifications, and clickable tracking numbers. - Send invoices, product announcements, and targeted advertisements. - Plenty of included, customizable XSL templates. - Ability pecify a specific email account each template should be sent with.
Order Status
- Customizable order status allows tracking each order through your business flow. - Use with filters to display a running count of how many orders are in each status. - Send emails to customers with order status updates.
Add and Edit Orders
- Add manual orders, such as orders taken by phone. - Add and edit order items, charge details, and notes. - Modify and correct order details when customers call in.
Customer Service
- "Quick Search" fields look up customers and order numbers instantly. - All order information, including notes, status, and tracking information are immediately visible. - Keep customers up-to-date with shipping and status notifications. - Incredible networking support keeps customer service reps and shipping stations constantly synchronized.
Filtering and Searching
- Customizable filters allow you to specify any search criteria you want. - Filter Panel shows each filter as a folder, with a count of matching orders. - Clicking the filter folder instantly displays the matching orders. - Pre-installed filters help you get started right away.
Networking
- Connect all computers to the same ShipWorks database. - Automatic, immediate synchronization yields efficient processes and reduced errors. - Manage customer service and shipping from different locations, while staying connected. - Easy installation and setup.
Miva Merchant
- Batches Panel shows all batches and how many orders in each batch. - Filter the order display by batch. - Automatically detects when orders are moved from batch to batch from Miva admin. - Create batches directly from ShipWorks.
eBay Sellers
- Leave eBay feedback in bulk with customized presets. - Sell all feedback that has been left for you by buyers. - Track checkout status and send bulk payment reminders. - Downloads eBay checkout data, as well as address information entered in PayPal. - Automatically updates your "My eBay" status after processing shipments.
Configurable Interface
- Customize grid column order, sort order, and which columns to display. - Detail panels show all selected order details at a glance, on one convenient screen. - Customize panel size, location, and visibility. - Customize toolbars and context-menus.
Scale Support
- Zero-configuration scale support for serial ports - plug it in, and it just works. - NCI model 7010S (also known as the Stamps.com scale). - Fairbanks scales. - Metler Toledo scales. - Salter Brecknell 7010SB. - Supports the scale models listed above that include a serial port.
Administration
- Simple setup and installation, no knowldege of databases required. - Easily backup and restore all ShipWorks data in a single click. - When setting up networked installations, the main database is automatically detected.
Powerful Database
- Microsoft SQL Desktop Engine (MSDE) provide free with purchase of ShipWorks. - Fast, efficient, and maintains data integrity. - Built on the same engine as MS SQL Server.
Once a customer signs in to their account, they will have access to a listing of all previous orders and to the details of each order. This makes it easy for the customer to review their order history and reorder products.
Archiving of Order History
The module automatically archives the complete Order History which can be permanently kept in the store. If, as part of your regular order processing and maintenance, orders are batched and removed from the store, all orders will still remain in the Order History archives for future access.
Order History Utility
An Order History Admin Utility is included for quickly finding and reviewing previous orders for all customers.
Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice.
Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Immediately visible when you log into admin is the number of pending orders - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can have one click re-order from invoices in the current orders
Feature Details.
Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.
In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with this internal inventory management (IM) system to improve the overall IM usability.
In the administrative interface:
Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
Display the number of status = "pending" orders in the main admin screen, Store Notifications section, so pending orders are immediately visible when you log into admin. A convenient popup shows order numbers and dollar total of each.
Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).
From the customer account record:
Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
Follow-on Contact - generate after sales communication at pre-determined points of time in the future
Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails
OpenUI required. This module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen.
The ultimate Miva Merchant autoresponder module - send specialized emails at the completion of the order. These emails are in addition to or in place of the standard emails which are sent at order completion, e.g. merchant notification, customer confirmation, vendor specific notification, and even cell phone emails. It also can send welcome emails when a new customer account is created. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Autoresponder - specialized emails at the completion of the order - Merchant notification and customer confirmation - Vendor and product specific templates - Can limit sending based on a specific attribute/option code for a product - Include coupons or promo codes when specific products ordered - Optionally require an input to allow the email, e.g. a response from Addendum - Easy to use checkbox configuration of vertical or horizontal layout emails - Highly configurable free form template layout emails with embedded tokens - HTML or text email formatting - Archive flat file is created for each template, easily track sales activity - Mail Manager Report module can display the flat file contents by time period or product - Ship to, bill to and other email addresses for each template - Send emails to your company's internal departments, e.g. shipping - Emails to web enabled cell phones as abbreviated messages - Open architecture so that other events can also trigger an automated response - Can resend emails when the customer knows and enters their order number and email address - Use render token to send an email from any pagein the store - Send a welcome email before the order completes and optionally include a promo code, customer login and password - Include 3rd party data with module tokens, e.g. Addendum responses - Display shipping and payment invoice messages - Create packing slip and label emails - Ship to country address formatted according to the applicable country's postal recommendations - Restrict email to a specified order dollar value range, reward big spending customers with a coupon - Restrict email to a specified list of countries, thus allowing for language specific emails
Feature Details. In admin, you create one or more template emails. Eachtemplate can be different, i.e. what it displays, how the data is oriented on the screen/paper, and what product(s) triggers the autoresponder. Most responses are triggered by the product codes purchased. Some example uses:
Email to any of your drop-ship manufacturers listing the Ship To address and the products to be shipped if using real time creditcard authorization. The module will sort out which drop shippergets which emails, including listing the products to be shipped. Unlike some other vendors' drop ship notification modules, this one only includesthe products belonging to the associated drop shipper. Thus a drop shipper doesnot see the products being supplied to the customer by other drop shippers when the order contains multiple product sources. Youcan still use the module if you are not using real time authorization, but you would send the email to your pending mailbox until manual processingverified the charge, then forward to the drop shipper. This would savehand entering the order. In addition to the email, an archive flatfile is created which you can use to easily track sales activity related to each of your drop-ship manufacturers.
Email to Ship To or Bill To or both thanking them for a donation to your sponsored charity on your site.
Email to your shipping department listing Ship To addressand products ordered if using real time credit card authorization. Products section can be cut/folded to result in a shipping label with your company address included. If notusing real time authorization, use the pending mailbox technique similarto the drop shipper scenario above.
Email a promo coupon code if a customer purchases a specificproduct or from a list of products
Email service, warranty, shipping and contact information on specific products or product lines
Send an email to your cell phone's inbox when orders are placed in your store (requires a cell phone plan that assigns an email address to your phone).
You own a mall with multiple stores within the mall. Thosestore owners rent the stores from you for a percentage of their gross. Use mail manager as an audit tool to track theirsales. In addition to the autoresponse email, mail manager produces a flat file with order ID, date, product name, product code, quantity, price for each, and price extended. Periodically retrieve that flat file and import into a spreadsheetfor easy analysis.
The included Mail Manager Report module can display the contents of that flat file through admin. It can filter the report by specific timeperiods (daily, weekly, monthly) within reason. The limits of your PC or server may prevent very lengthy reports for excessively long time periods. It can also limit the report to only one product code. Since the templates canbe designed for each vendor, you can create individual vendor flat files with a corresponding report for each vendor.
Literally, you can have a different autoresponder for everyproduct in your store.
However, Mail Manager has a somewhat open architecture sothat other events can also trigger an automated response. For example:
Send a welcome email before the order completes, but afterthe customer completes the registration process (for those thatcreate an account)
Send a thank you for rating a product (using our Rate This system)along with a coupon code for taking the time to do so
You can use the ifvar script or var token in these "other event" emails. For example, generate a unique coupon code with a module token and insert it in the welcome email to give the new customer an incentive to buy now.
Use a render token to send an email from any page in the store. For example, put it on the product page to send a specific email when a specific product's page is viewed by a customer who is logged in. The email goes to their password recovery address (but could be bill to or ship to address). If you want it sent to a hard coded address, e.g. yours to monitor traffic,you would put your email address in the 3rd parameter of the token. The uses of this feature are endless. Send a coupon to entice customers to buy when they visit specific product screens. Tell them about other products related to the one they just viewed.
As you can see, the uses of this Mail Manager are quite diverse. Some of the variable features configured through admin for each template are:
Show or hide any of the data elements
Orient your email either horizontally or vertically
There is also a free form template using an extensive list of tokens and mini-scripts to customize the emails that are sent at the time of order completion. They can vary from mimics of the standard merchant notification and customer confirmation emails to brief order notifications for better acceptance within cell phone emails. The emails can be plain text or HTML formattedemails for better readability. You can change the fonts, colors,layout and even add images to your confirmation and notificationemails. If your shipping and payment modules are configured withinvoice notices, these can be included in the emails with a token. You can include data from other 3rd party modules, like Addendum, by using tokens. You can also create packing slip and label emails with the "ship to" country address formatted according to the applicable country's postal recommendations when using the HTML template. In the free form template you canalso set the time so that it can be offset from the server time,thus display for a different time zone in each of your emails.
Customize your email and store's physical address
Designate email recipient, i.e. Ship To and/or Bill To and/or fixed email address
List full or partial Ship To and/or Bill To address
Restrict email to a specified order dollar value range, reward big spending customers with a coupon for their next visit
Restrict email to a specified list of countries, thus allowing for language specific emails
Resend order emails if the customer knows and enters the order number and email which match the actual order. The form for these two data elements can be placed anywhere you can edit the store user interface, e.g. headers, footers, welcome screen.
You can specify the product code and an attribute/option value that must also be met before the email will be sent. This is particularly useful when the emails are used for vendor notification. A certain product might bedrop shipped by two different vendors and the only difference is the selected attribute/option value.
Insert a "require" token that has to be met before the email will be allowed. As example,have a checkbox using Addendum to ask a customer if they want to be added to a list server (mailing list). Then if they check the box, the "yes" response is sent to Mail Manager. The Mail Manager can then generate a specifically formatted email to activate an email address at your list server, if you have one.
Write a different body for each of the email templates you add
List products and prices or just the products without prices
Link the email usage to one or more product codes or entire inventory with wildcard
No need to go to each product to link the email, a copy and paste froma flat text file will add hundreds instantly
I'd be surprised if you find that this capability exists anywhere in any mid-priced shopping cart system. Autoresponders that fill in the blanks are one thing, but this is a store owner, pre-planned autoresponse for a specific product. Within your store, you could have dozens of different responses (individual or grouped) or a wildcard response for all of the products. You can use itto make connections not directly related to sales, yetlinked to a specific sale.
Customer buys a kayak from your store. Tell them about the kayak camp 20 miles from your store and give them the 800number of the guy with the info about a big get together next month.
Customer buys an orchid from you which would lead you to believe he/she may have a specific variety you have been looking for. You autorespond with your want list for your nursery inhopes of finding the needle in a haystack.
As you can see, this list could be endless. Targetted, intelligent autoresponders are designed to increase your store'sbusiness and decrease the amount of time employees spend on sendingout product specific, emails.
The pre-formed templates are easy to configure and do not require programming experience. For the more experienced, you also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents.
This interface module will display and retrieve customer entered information relative to customer accounts on the account create, account edit, and order customer information screens. You can even use it with the Emporium Plus Mail Manager module (sold separately) to include the information in the order notification emails.
Interface with built-in custom customer fields: The built in custom customer fields module from MIVA Corp establishes the databases and provides an admin side interface for the store owner to enter custom customer data. This module provides the merchant public side for the customer to enter data into those custom fields.
Easy token implementation: Easily place tokens on the customer information collection screens using the standard MM5 template script. You can use the common "foreach" loop to display all of them together or you can break each field out for display in various parts of the screen. For example, you may want to collect a second address line just below the first address line and then later in the screen collect the company rep the customer deals with. To view the actual look of the screen, you can go to our pinemporium.com test store and create an account. You can change values in the fields with the account edit selection on the nav bar.
Flat file export: When a new customer account is created, all of the standard field values except the pgrpcount and password are saved to a flat file log. In addition to the standard fields, values entered into the custom fields are also saved to the flat file. Additionally, date and time fields are exported so you can determine exactly when a new customer account was created. The flat file is | delimited and can be FTPd to your PC with your FTP software and then imported into other programs. You can periodically delete the flat file and it will be recreated with the next new customer account creation.
Search new customer log: You can search the flat file log created when new customers sign-up. You can search on keyword, single date, and/or date range. The standard and custom fields will be displayed. The log display includes a link to the actual customer records so you can edit and make changes if needed.
Interface with email modules: The custom field values can be displayed in the merchant and customer notification emails if you are using the Emporium Plus Mail Manager module (sold separately) to generate them.
Limitations:
Custom customer fields are used for customer records. If the customer does not create or have an existing account, there is no place to save or use the information. Hence, on the 'OCST' checkout screen, it is best to wrap the custom customer field inputs within a conditional check for customer ID.
There is no validation to ensure the custom fields are filled in. Therefore, they are all optional.
If you want to display the custom customer fields in the notification emails, you will need to use an email module capable of using custom field tokens, for example the Mail Manager.
The inputs will disable html and SQL injection hacks. It is expected customers will be entering text or checkbox entries. While textarea inputs can be used, internal actions will be taken to reduce hacker attempts. So if you need custom fields that will accept html, this module is not for you.
The purpose of Power Search is to allow a customer to search one or more fields which are allowed by the store owner. The store owner can choose any fields within the products database and/or the custom product fields (Miva Corp built-in utility module) database to be searchable. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Implements field specific, keyword searching - Uses store morph technology to build templates with version history - Customer selects the fields to search and the sort order they want the results displayed - Search the whole store or limit to one category - Search by all (AND), any (OR), exact phrase, or begins with - Display total found, number of pages, and links to each page when the results exceed one page - Use the same product list layout as original search or alter for your needs - Can limit search to a specific price range - Use in conjunction with the Emporium Plus Tell A Friend module to send searches to a friend - Product page "return to search" link takes customers back to the same search page - View admin log of searched words/phrases for marketing and keyword identification - Maintain compatibility with 3rd party modules which use the MIVA Corp custom product fields - Create pre-defined select list searches on a single field - License per domain/mall
Feature Details. Easily editable templates. The module has five templates which can be used for each section of the search page. The templates have full versionhistory and use standard Merchant 5 template coding for easy update and rollback of changes. Each template is pulled into the location you want it on the search page using a render token. The templates are field selection, category selection,search scope/type, page counter and links, and product list layout.
Search specific fields and sort results. Allow a customer to search one or more fields which are made selectable by the store owner. The store owner can choose, in the admin screen, any fields within the products database or the MIVA Merchant built in custom product fields database to be available. The Power Search module uses a mirror database of your products, custom fields and categories; much like the big search engines use. By creating a mirror before the search is made, many operations to join multiple databases togethercan be avoided, so the customer gets a much faster search. Customers can also sort the results on fields like name, code, price, cost, when they were added to the store, or the default display order the store owner established for productlists. The build of the mirror database goes quite quickly and is a maintenance procedure you will do periodically. The small amount of time you take to build the mirror will save your customers significant amounts of time in their searches vs searches which don't use an optimized mirror database. Buildingthe mirror is not required just because products are added, deleted, or edited; as those processes update the mirror automatically without needing a rebuild. See the install doc for details.
Category selectable. Customers can use the category selector to select just one category to search. The default is to search the whole store. You can use the built in token which lists all categories with one or more products in them oryou can build your own select list of only certain categories.
Multiple search types. The customer can select how they want to search the database. The default is to search for products where all (boolean AND) of the keywords entered are found in the record. The customer can broaden that search so that any (boolean OR) of the words are found in the record. They can search by exact phrase so that the words must appear in thesame order in the record as was entered in the search input. They can also search the fields where the data in the field begins with the search string. This is useful for things like finding all of the products whose NAME begins with a specific letter and allows you to have a list of A-Z links that implement that specific search.
Advanced pagination. The module can display the total number of products found which match the search condition. Additionally, the pagesare numbered, e.g. Page 3 of 20, when results exceed the configurable number of products per page. You can also display alist of page numbers and links to those pages so the customer can jump to the page they want to look at. This pagination is similar to that used in the Emporium Plus Category Manager module.
Product layout template can be customized. In the 'srch' page template, there is a "search results layout". If you are happy with that layout, you can copy and paste the contents of that template into the Power Search module's product layout template. You can then modify the layout in the Power Search admin screen.
Price range searching. While searching the price field might be useful in some cases, a more popular search is price range. Within the searchable fields section, the customer has the option of entering a low and high price to create a range. If left blank, the search will not be filtered by price range.
Tell a friend module interface. If the store is using the Emporium Plus Tell A Friend module, customers can send the search string from Power Search to friends. The link in the email will go to the same page of products that the customer was on when they clicked the Tell A Friend button.
Return to search page link. After going to the product page from a Power Search rendered search, a convenient "return to search" link on the product page can bring the customer back to the original search page.
Search log with admin report. In admin, you can view the log of search words/phrases which your customers have used. This helps you from a marketing standpoint to determine the most sought after products and possibly the need to carry a new product. Additionally, it helps you identify keywords which might be useful to include in the narrative descriptions or the meta tags for search engine submissions and even local searches in your store. As example, while you might have a product called flip flops, customers might be searching for thong sandals (which is the same thing). But if you had not used those words in your description, you may have lost the sale. The log can be purged in the admin screen to reduce its size as desired.
Optimized search of built-in custom product fields. This module does not require that you use a proprietary 3rd party module for the custom product fields. It uses the built-in custom product fields module from MIVA Corp, thereby ensuring compatibility with other 3rd party modules which use those same custom product fields. No need to go down that proprietary datafield path of no return. As example, the Emporium Plus Template Data Feed module can use the built-in custom product fields to populate feeds to just about any search engine and shopping index with those "special" fields those indexes require.
Live examples. We cannot link to our demo Merchant 5 store from MivaCentral so if you'd like to see a couple of the live pages demonstrating searches, please contact us for the link. You can check out the selected field search in our test store which has about 600 products with multiple custom product fields. Try some searches so you can get an idea of search speed.
Pre-defined selectors. The Power Search function can also be used for pre-defined select pulldowns in your store. An example of genre and decade searches are in the lower left column of our test store's storefront screen. It will search a specific field, with store owner pre-defined selections. This same technique can be used for things like manufacturer searches if you have a manufacturer field in your custom product fields.
Liberal licensing. License is for ONE domain/mall. Within that single mall, it can be used in multiple stores without additional licenses.
This module requires that you are using MIVA Engine v5.03 or newer. When you log into admin, you can see which version of the engine is in use in your store.
Hide Prices Pending Customer Approval module Tremendously useful for wholesalers and other store owners who want to limit access to a known, and approved, customer base. Product prices can be hidden until a customer's account has been approved by the store's owner. Access to the site can also be restricted, requiring customers to login. Includes an administrative utility for review & approval of customer accounts and assigning of price & availability groups. Fully compatible with OpenUI OpenTokens and third-party template-based modules.
Professional Version Features:
Price & Availability Groups support integrated into utility module - easily select a price & availability group while approving a customer
Require Customers to login - customers can be required to login (or create an account) before being granted access to anywhere in the store or to the product-related pages
OpenUI OpenTokens fully supported
Compatible with template-based modules, including Viking Coders Category Page Templates & Product Page Templates
Display Attribute-Option prices on Product Display screen
Plus all the features of the Standard Version
Summary of of Standard Version Features:
Multiple modes for hiding prices - prices can be hidden until a account approved or until a customer creates/logs-in to an account.
"Add To Cart" and the "Buy One Now" buttons are also hidden.
Prices & buttons hidden on the Product List, Categories, Search Results, and Product Display screens
Optional, fully-customizable message can be displayed in place of the hidden prices, on the customer accounts screen & on all screens for accounts that are pending approval
Two modules in one - includes a feature-rich administrative utility module for approving and managing customers
"Quick approval" feature for approving new customer accounts
Compatible with compiled Miva Merchant version 4.14 thru 4.2.
OpenUI OpenTokens OpenUI OpenTokens are fully supported.
Template-Based Modules Compatible with template-based modules, including Viking Coders Category Page Templates & Product Page Templates
Requires OpenUI.
Details
The "Hide Prices Pending Customer Approval" module contains a wealth of functionality and customizable options. It's tremendously useful for wholesalers and other store owners that want to limit access to a known, and approved, customer base.
Product Prices Hidden Product prices can be hidden until a customer's account has been approved by the store's owner. Optionally, prices can be hidden until a customer creates or logs-in to an account (without requiring approval of the account).
Buttons Too The product prices - and the "Add To Cart" and the "Buy One Now" buttons - can be hidden on the Product List, Categories, Search Results, and Product Display screens. An optional, fully-customizable message can be displayed in place of the hidden prices.
Require Customer Login Customers can be required to login (or create a new account) before being granted access to the entire store or to the product-related pages (Product Listing, Categories, Search, Product Display & Basket screens).
For instance - The module can be configured to "Hide Prices Pending Approval of Customer Account" and to "Require Login to View Products".
With this configuration:
Customers could access the storefront but would be prevented from accessing the Product Listing, Categories, Search, Product Display & Basket screens. They could of course also access the Login & Create New Accounts screens.
Once the customer logged in or created a new account, they would then be able to view the Product Listing, Categories, Search & Product Display screens, but the prices would be hidden.
Once the account was approved by the store's administrator, the customer would be able to login and view product prices.
Multiple Levels of Price Display & Access Restriction
Display of Prices:
Hide Prices Pending Approval of Customer Account
Hide Price Unless Customer Has Account
Show Prices - (Disables Module)
Access to Store:
No Login Required to Access Store
Login Required at Storefront
Login Required to View Products
Customer Messages An optional & customizable "Customer Account Pending Approval" message can be displayed just below the Miva Merchant header. An optional & customizable message can also be displayed on the Customer Account & Customer Information screens. This can be used to inform the customer of the store's policy for accessing the product prices.
For example: "Approval of customer account is required. Please complete the customer account form. You will be notified by email when your account is approved."
Two Modules In One It's actually two modules - a OpenUI system module and an administrative utility Module. The system module customizes the store's look and feel and limits access to prices. The administrative utility module provides the store owner with the ability of reviewing and approving customer accounts.
It's also a feature-rich, admin-friendly customer management utility.
Choose the way you approve customer accounts - accounts can now be approved using either the standard Customer admin or the administrative utility module.
Quick Approval of Customer Accounts The Approve Customers administrative utility module also has a "quick approval" feature. A store's administrator can quickly search for a new customer by login, email address, or other keyword - then approve the customer with one click.
Admin-Friendly navigation - Sort Customers by newest, by id, or by login. Search by login, name or other keyword. Easily scroll through customer records, choose how many are displayed per page, go to first or last record, approve, edit or delete records.
Integrated Price & Availability Groups Support The store administrator can also assign customers to a price and/or availability group at the same time that accounts are being approved.
Template-based Merchant Notification of New Accounts An optional email notification can be sent to a specified address whenever a new account is created by a customer. The subject, header & message body are fully customizable. The message template has tokens for all customer fields - login, password, shipping info & billing info.
Template-based Customer Notification of Approved Accounts An optional email notification can be sent to the customer whenever their account is approved. The subject, header & message body are fully customizable. The message template has tokens for all customer fields - login, password, shipping info & billing info.
Display Attribute-Option Prices Attribute & option prices on the product display screen.
Fully customizable attribute-option prompt template gives you complete control over their display
Works with all types of attributes, drop-down menus, radio button, checkboxes, text fields & memo fields
Modifies both the Product Display & Missing Attributes screens
Completely compatible with Miva Merchant price groups
This module provides you with the tools you need to let your customers check the status of their past orders. It adds a link (or links, in up to 13 different positions), to the Merchant pages which customers can use to access their order history. The customer is given a display of all of their past orders. They can view the details of any of the orders, and even search them for details. The tracking numbers themselves can be direct links to the shipper's website tracking page, so the customer can check the status of their order with simple click on a link. The merchant, can access a listing of all orders, searchable by customer, date, orderid, shiping status, tracking number, etc., change their status, enter tracking numbers (for orders and even individual products), and have an email sent to the customer notifying them of the change. Shipping labels can be displayed and printed for each order. The format of the shipping label/packing slip is completely configurable using tokens.
The merchant can individually configure many of the features of the module. For example, the status themselves are NOT predefined. The Merchant can configure these to be whatever he wants. Similarly, the "tracking types" can be configured, complete with a URL to use for that type of tracking number. When the tracking number is displayed to the customer, that URL is used to take the customer to the shipper's tracking page. The module comes preconfigured with the URLs for UPS, USPS, and FedEx but adding additional tracking types is simple. The merchant can select to send an email when the status of an order changes. Email can be sent to the customer's billing, shipping, or both, email addresses. Separate text for each type of email can be configured (ie. separate email text can be configured for when the status changes to "shipping", or "back-ordered", or whatever). The email text can include dozens of possible tokens that can be used to represent the customer's details (first name, last name, login, password etc.), tracking status, link to the customer's orders status page (it automatically logs them in), link to the storefront, and many more. The module does not require that the customer be logged in for their order data to be saved. Of course if the customer was not logged in when they placed their order, they won't be able to view the order later.
The module maintains a separate database of the orders which is a duplicate of Merchant's order databases, including the payment and shipping details. So you can delete orders from within Merchant admin, but the customers will still be able to view their past orders. The Order Status orders can be deleted from within the modules admin interface. That interface also provides the ability to search the orders by date, customer, tracking number, tracking type, and status. The order details can be viewed, and tracking status, number, and type, can be set for individual products within the order.
Takecontrol of your Customer Order Confirmation Email with this full featuredfulfillment module. This module provides complete design control of HTML emailconfirmation using the new Store Morph Technology™ based template. Useit in addition to or as a replacement for the standard text Customer OrderConfirmation Email. This module automatically installs and configures thedefault Email template, which can be further customized to meet your needs.The HTML Email is sent using Merchant Mail Server and Module Configurationsettings.
The ADS HTML CustomerOrder Confirmation Email Features:
Simple Module Installation,Configuration and Controls
Automatic installationand assignment of Default HTML Email template and settings.
Module provides completedesign control of HTML email notification using the new Store Morph Technology™based template.
Never worry about makingtemplate changes. Module utilizes new version history control.
Template is pre-configuredto send an HTML Email similar to invoice page layout.
Provides controls forEmail Subject, To, and CC Email Address.
Menu and Template basedcontrol of new features. No template editing required, but is availablefor advanced users. HTML and template scripting knowledge is requiredto make template modifications. If you do not have these skills it isrecommended you contactADS representative to get assistance with template design and customization.
Sample snapshot of a Customer Order Confirmation Email Configuration Screen:
Sample snapshot of a Default Customer Order Confirmation Email:
Module installation andfunctionality has the following requirements:
MIVA Merchant Version5.0
No template editingis required, but is available for advanced users. HTML and template scriptingknowledge is required to make template modifications. If you do not havethese skills it is recommended you contactADS representative to get assistance with template design and customization.
Manage coupon addition and redemption functions within a Miva Merchant 5.x storefront with this plugin module. License is for ONE mall. Within that single mall, it can be used in multiple stores without additional license. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features:- Configurable prompt - Configurable action - Configurable redemption - Configurable coupon rejection messages - Uses tokens to place input on pages - Searchable coupon database with pagination - Easy view admin for coupon content and historical usage - Coupon codes can be individually assigned - Import coupon codes from flat file in bulk - Autogenerate unique coupon codes with token - Assign coupon code as a series for affiliate purposes - Global scope or for specific products - Checkout coupons one per order - Instant coupons on product pages, multiple per order - Fixed amount or percentage of eligible products discounting - Specific product eligibility can be scoped to the attribute level - Minimum order level for redemption of checkout coupons - Establish expiration dates - Line item display in basket after redemption - Single use coupons - One per customer coupons - Multiuse coupons (can be limited) - Free shipping coupons - Limit the country, state or zip a coupon can be used for - Combination of free shipping and order discount (% or fixed) coupon - Easy deletion of expired coupons - Coupon report identifies coupon usage
Feature Details. You can add coupons through the standard Miva Merchant admin interface and include usage criteria.
An unlimited number of coupons can be assigned to the store and eachidentified with a coupon code. Once you have added the module to the store, you can add coupons in the Order Fulfillment section of the admininterface. When you select the Add icon, you will have several input fields to fill in. You must enter a unique code for your coupon. Thisis the code that you will give to customers so they can shop and redeemthe coupon. It can be any combination of letters and/or numbers.
You canembed a token in your welcome email or notification emails generated with our Mail Manager (Emporium Plus - Weiland) module. A unique coupon code will be created and is based on the coupon template you designate. You can have an unlimited number of templates and an unlimited number of coupons copied from them. If you are not using our Mail Manager, you can still activate the generator by placing the token in the invoice header. If you are using our Tell A Friend (Emporium Plus - Weiland) module, you can embed the unique coupon code in the emails that customers send when referring their friends to your store. The coupon generation is also useful when it is embedded into the follow on contact emails that our Follow On Contact (Emporium Plus - Weiland) module sends out.
If you have a lot of coupons you want to load into the system quickly,there is a coupon import from flat file module
An optional expiration date can be included which will prevent its useif the date has passed. Enter it in the year, month, day format, eg. 20000724 would be July 24, 2000. If you leave this field blank the coupon will never expire. However, you can still delete it manually through the admin interface.
A fixed value OR percentage discount off the order total is assigned to each coupon. The default is fixed value/price, e.g. $5.00 off the order total. If you put the % sign in the next input field AFTER the value field, it will calculate the coupon value based on the assigned percent of the order total. The %, if used, is entered in the separate field to the right for that purpose. If left blank, the calculation will be based on the fixed value of the coupon. See the note below about restricting discount calculations to specific products instead of the order total. A maximum redemptionvalue can be assigned to each coupon.
Free shipping coupon option. If you enter the letter S in the field to the right of the value field, the coupon will be used to allow free shipping for the entire order. Other criteria for the coupon must be met, e.g. minimum order amount, eligible products, etc.
Optionally, a coupon can be allowed only when an order total reaches a specific amount. For example, you can give a 10% discount when the order total reaches $200 as an incentive or promo. In all cases where a raw value is used, you must make this value equal to or greater than the value of the coupon. If you usethe percent calculation, this value can be any value, including zero.
Based on your state's tax requirements, the coupon can be designated toreduce the sales tax or not reduce it. The coupon's tax effect is onthe order total, not on individual products. For example, in some states, a store coupon reduces the cumulative value of products purchased before the sales tax is applied, hence you would want it to reduce tax. The exception to doingthis is if your products are likely to be non-taxable, making a coupon reduce tax could result in a negative tax calculation. Another type coupon might be the manufacturer coupon. In some states, manufacturer coupons do not decrease the tax liability. You should determine your state's tax requirements before adding coupons to your store.
Coupons can either be used:
multiple times - The coupon can be used at every visit by any customer who shops at your store. This is usually used as a promo to customers,user lists, clubs, etc. They often have a short expiration date to limittheir use. A typical usage might be a special holiday sale, eg 10% offeverything in the store if used by a specified date. This would eliminatethe need for special price groups if the intent is that everybody who hasthe coupon code can use it. In the compiled version you can limit the number of times a multiple coupon is redeemed.
only one time for each customer - The coupon can only be used for one visit per customer. When the same customer shops at your store a secondtime, if he/she uses the same coupon code, it will be rejected. This isprobably the most common coupon and is usually used in print ads or as a promo, eg. "$5.00 off on your next visit".
only one time for a unique coupon code - The coupon can only be used once. Once any customer has used this code, it becomes unavailable for any other purchase. This is often used as a customer relations tool, e.g. "sorry for the inconvenience, please accept this coupon.....".
Global or product related. You can restrict usage of a coupon in your store so that it can be used only if a specific product is ordered. You can list several product codes,any of which in the basket would make the coupon valid if the other requirements are met. Leaving the product code blank means that customers do not have to order a specific product as long as they meet the other requirements the store owner has specified. If you check the box to the left of the product code list, and are using the percentage discount, only those products in the code list will be used in the calculation using the qualifying products subtotal. If you do not check the box, the percentage discount will be applied against the order total. Youcan use a wildcard for the product list, e.g. 1AA* would make all productsbeginning with 1AA eligible for the coupon discount.
Use instant coupons on the individual product pages and for specific products. These coupons are redeemed at the product page and instantly appear in the basket as a line item discount related to a specific product. Unlike the global checkout coupons, customers can redeem multiple instant coupons in a single order. From a marketing standpoint this gives the merchant the opportunity to offer a promo code atthe product level which gives an impending event (expiration of the promo)to encourage sales while not lowering the value of the product with an overtprice discount.
You can restrict the coupon usage down to the attribute level. For example, you can limit the coupon to product codes beginning with 1AA and the attribute "Version" with the specific option value of "4.5". The format for the input would be 1AA*~Version~4.5|
If you precede the product list with a - (minus) character,the coupon will be excluded from use with those products.
You can limit the coupon to be used only if the customer is in a specific zone. You can use ONE of six possible zone limitations for each coupon (ship to: country, state or zip; bill to: country, state or zip).
Appropriate error messages are displayed when coupons don't meet theusage criteria established by the store owner. When the shopper entersa coupon code that is not valid based on the criteria you establish, he/she will see an error message just below the coupon codeinput when the page is re-displayed.
In admin, the coupons can be easily displayed and edited. The couponsare displayed in a table format with configurable number of coupons per page displayed. The entire coupon database is searchable by coupon code or beginning portion of the coupon code.
Expired coupons can be removed from the database (to cut down on disk usage) one at a time or in mass. In admin, you can either put a checkin the remove column and select update or select purge expired coupons, then select update.
A historical database, which can be imported and analyzed in database orspreadsheet software, is maintained on all coupons used. The couponuz.dbfcan be FTPd to your PC for further analysis in MS Access, MS Excel, or other data management software. This could be useful in determining which coupons bring you the most activity. The number of uses for each coupon is also displayed in the admin table.
The coupon usage report module can provide historical data within your admin. You can summarize or list each coupon used for a specific time period. You can also restrict the output to a specific coupon code or a string of characters in a coupon code. This latter is useful when you have assigneda series of coupons to an affiliate or advertising campaign. You can determine how much business was brought in with the coupons from various sources.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
Collect supplemental, required or non-required responses fromcustomers at checkout. You can add as many additional checkoutquestions to your form as you want, within reason. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Collect supplemental, required or non-required responses from customers at checkout - Export responses to a delimited flat file - View responses in the file with a searchable admin report - Display responses in the include modified invoice emails and batch reports and invoice screen - Include response data in the order export file created by our inexpensive EZ Batch Report module (sold separately) - Configure text label for each question to preceed the responses in the emails and reports - Special instructions for the order, e.g. shipping needs - Collect responses from survey or poll questions - Customer entered gift card messages - Questions displayed in a table which the store owner designs with standard HTML - Limit the display of questions based on specific product codes - Limit the display of questions based on the ship to country of the order - Used in conjunction with our Mail Manager module, activate sending of specific emails - Assign a fee to one response, for example gift wrapping fee, donation, or rush handling - Insert a negative fee (vs positive fee) for impromptu sales, etc - One or more responses can be required before customer can proceed - Highlighted error message when required response(s) are omitted - Tokens can be used to refill the responses if the page is redisplayed due to missing info - Our standard version contains the features you'd expect in competitors' pro version
Feature Details. The responses are exported to a delimited text file which can beimported into most database management systems for further analysis. Youcan also have those responses appear in the Miva Merchant Email notification and batchprocessing (modified email and batch modules included in the zip file). Use the module for the customer to add specialinstructions for the order, collect responses from survey or pollquestions, allow the customer to fill out gift card messages, include salesman orrepresentative code, etc.
The admin interface allows you to build the form withyour store's questions using standard html syntax. Hence,you can make the response collection table match the restof your store's look and feel. You can have text, radio, select drop down list, text area, and checkbox inputs designed the way you want them. Add css if you like or use typical fonts and table tags.
You can place the questions on one of the three checkout screens. You simply add the tokens to the page templates per the install doc.
You can also specify one or moreof the questions to be required. Customers will not be able to completethe checkout if they do not respond to the required questions.
You can purge old questions from the active file and place them in ahistorical file in order to improve response time during order batchprocessing retrieval. The optional order batch retrieval uses the modified core batch report which is included in the zip distribution file.
You can limit the display of Addendumquestions based on specific product codes. If you list productcodes in the admin input, the questions will only be displayedif one of those products is in the basket at checkout. Youcan also use the wild card product code like 1AA*. If theapplicable products all begin with the same characters, youcan use the asterisk. This can only be used for the beginningcharacters in the product codes.
You can alsolimit the display of questions to specific ship to countries.
You can optionally includethe questions in the emails along with the responses by using the modified email modules which are included in the zip distribution file.If using our Mail Manager (sold separately) module you can have a question (checkbox) which will trigger a specific email, e.g. opt-in mailinglist signup. You can also include the questions and responseson the invoice (last page after payment completes). Theresponses for the batch report are retrieved from an indexeddatabase for faster access.
You can alsoattach a fee to a specific answer to one question if youplace the questions on either the customer information orshipping/payment selection screens.
The included Addendum View report featureallows you to search (within admin) the addendum filefor specific responses. For example, you might have a questionfor a specific requested shipping date. Simply search the filefor orders which have requested the delayed shipping for thatdate. The order numbers can be returned and fed into our EZ Batchreport (sold separately) for a tailored report for a specific shipping date. Another popular use of Addendum is to collect the salesman or representativecode with an order. Not only can you display the code in the batch report,but if you use Addendum View to create a list of orders attributed to thatsalesman, you can make a batch printout for each salesmanwith only their orders on it if you are using our EZ Batch Report (sold separately). You can also include the Addendum responses in the order export file that EZ Batch creates.
Limitation: When used in a store which uses PayFlowlink, PayPal or iTransact payment systems, you will need to placeyour questions on either the customer information screenor the shipping and payment selection screen. Thosepayment systems transport the customer to another domain.Hence, the module needs to save the responses to a filebefore the customer is transported off-site. When thecustomer returns from the off-site payment screens backto your store, the responses will be retrieved for savingto flat file or display in your merchant notification email.
The included modified merchant email and batch reports will display the Addendum resposes. Additionally, the batch report can provide page breaks between each order for better printouts (incoices). Also, the merchant notification email allows you to insert tokens in the subject line so you can include things like the order number, order total, and customer name in the subject of the email.
Compare this module with our competitors' pro or advanced or ultimate versions. Those are just words tacked onto a module name. Don't let our low price fool you - compare features and you will find this module probably contains all of the features found in theirs plus we have several additional features. The Addendum module has been in use since Merchant version 1.x and continually enhanced with each version. Our competitors will try to keep up, but the simple choice is, why get a shadow when you can get the "original".
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
Take control of your Customer Order Confirmation and Merchant Notification Emails with this full featured fulfillment module bundle.Save 20% by purchasing both modules together. These modules provide complete design control of HTML Emails by using the new Store Morph Technology™ based templates. Use them in addition to or as a replacement for the standard text Customer Order Confirmation and Merchant Notification Emails. These module automatically install and configure the default Email templates, which can be further customized to meet your needs. The HTML Email is sent using Merchant Mail Server and Module Configuration settings.
Customer Order Confirmation HTML Email Template - Reg. $49.95 - Module Details
The ADS Order Fulfillment HTML Email Modules Features:
Simple Module Installation, Configuration and Controls
Automatic installation and assignment of Default HTML Email template and settings.
Module provides complete design control of HTML email using the new Store Morph Technology™ based template.
Never worry about making template changes. Module utilizes new version history control.
Template is pre-configured to send an HTML Email similar to the invoice page layout.
Provides controls for Email Subject, To, and CC Email Address.
Menu and Template based control of new features. No template editing required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Module installation and functionality has the following requirements:
MIVA Merchant Version 5.0
No template editing is required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Implement customer product ratings and reviews within Miva Merchant. The module license is for ONE mall. Within that single mall, it can be used in multiple stores without additional license. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Rate with a numerical/verbal score for each product - Review each product with narrative critique - Customers login prior to rate and review - Configurable message if not logged in - All customers can view ratings/reviews without logging in - Limit customer to one rating/review per product - Customer can edit their prior rating/review of the product if logged in - Ratings are averaged and graphically displayed - Graphics display on product and/or expanded search, category and product list screens - Store owner can replace default heart images with their own - Optional email notification to store when new rating is made - Auto-approve or admin approve before allowing display in the store - Admin reports for easy deletion, analysis, and approval - Admin reports to screen, export to flat file, and optionally email flat file to store - Easily remove malicious customer prank ratings - Easily remove all ratings by a specific customer account login - Easily remove ratings/reviews of a specific product code - List all unapproved ratings/reviews for easy approval of one or more - Summary report for all ratings/reviews on a specific product - Summary report for all ratings/reviews by a specific customer - Admin reports with hot links of the customer logins so you can quickly view rater details - Sort the reviews in the order you want them displayed - Module comes with default layout for both the entry form and display - Easily replace the default layout with customizable template entry form and display - Use render tokens for placement of display and/or prompt in the page template screens - Optionally use tokens in the display template for listing the rater's identity - Allow customer to include identity with their email, name, or location (automatically filled in from their customer account) - Exclude specific product codes from being rated - Integrate with the Emporium Plus Mail Manager module to send a promo email to the ratee, thanking them for the rating - Limit number of reviews on the product page with a "more" link to show all - Licensed by domain without need for multistore license if same domain
Feature Details. The purpose of Rate This module is to allow customers (who have signed in) to provide their rating/review of products offered in the store.The module allows a customer one review on each productthey choose to rate/review. They can go back and change their rating and review as it is controlled by their login and password. The average customer rating is displayed graphically with whole or half images. This graphical display can be on the product screen, the category listscreen or both. The default images are hearts, but the mall owner can substitute any graphics he/she wants. Customers can also leave narrative comments about products they wish to review.
All customers, not just those logged in, are able to view the ratings and reviews made by other customers.
In the event that a malicious customer enters prank ratings, the admin interface allows removal of all ratings by specific customers. Since the module has an email alert feature (if turned onby the store owner), you will know what ratings are being left for your products. There is also a report generator to list all ratings on a specific product code or all ratings by a specific customer.
You can also display and/or delete the ratings of a specific product from the individual product edit screen.
Using a render token, place the Rate This button on the product page so that it better fits your desired look. You canlimit the number of reviews which appear on the product page with a "more"link to show all. You can sort the order of the reviews within the product edit screen so that customers see the reviews in the order you want them seen. You can also require admin approval before the rating/review is displayed to customers visiting your store. Admin reports can be displayed to screen, exported to flat file, and optionally email the flat file to the store. The admin rating reports which display the login have a hot link to the customer login so you can quickly view who the rater is.
Configure through admin, the text and tokens in both the display and prompt for this module as they are customizable templates which can replace the default layouts. You can allow the customer to include their email, name, or location (automatically filled in from their customer account) along with the reviews, depending on the demographicyou choose to allow in the store. As example, a typical rating might be Reviewer: John in Anglikon, Switzerland 05/14/2001 Great tool and simple to install
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
Allow customers to place an order at your Miva Merchant store and pay for it using a purchase order payment method. Normally, this module will be used by B2B, government, or large corporate customers who have accounts with your store. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Accept purchase orders in your store - Restrict usage to specific customers - Restrict usage to a specific availability group - Optionally hide the purchase order option from non-eligible customers - Configurable selection prompt and input label - Configurable invoice message
Feature Details: You can limit purchase order usage by requiring that their Login ID be approved by the store owner BEFORE a purchase order will be accepted. Hence, if they are not on the approved list of Login IDs, they will not even see the option to pay by purchase order in the payment selection drop down list.
Alternatively, you can configure the module in admin to function as a purchase order module with no pre-approved list of customers. Hence, every customer would have the option to pay by purchase order and would see it in the payment selection list.
You can assign customers pre-approved to use a purchase order to an availability group. The module can use that availability group designation to limit who has the option to use purchase orders. This 3rd method of control eliminates the need to list every eligible Login ID; simply designate the group the B2B customers are assigned to.
The payment selection label, purchase order entry label and order edit label are configurable in admin. As example, instead of Purchase Order as an entry in the payment selection drop down list, you could change it to read Account Number or other applicable text.
You can configure an invoice message that can be displayed only if the purchase order is the selected form of payment. This allows you to remind them about payment terms on their account.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
The Returns Processing module provides an integrated Returns Processing system for your Miva Merchant store. It provides your customers a contact form where the customer can request a return and then track the progress of that return. Within the Miva Merchant admin, the storeowner can approve or decline a return. For approved returns an RMA number is generated, the returned products are tracked, and the type of credit issued to the customer can be recorded. All of this tracking information for returns requests is provided to the customer in a Return History screen that can be viewed while logged into the store.
Key Benefits Customer Benefits:
“Return Request” web page for customers to request returns
Customer chooses from a drop down list the order number for which the return is requested.
Customer selects the products in the order for which the return is requested.
Customer chooses from a drop down list the reason for the return and can also add comments/message for the storeowner
“Return History” web page for customers to track return process
Customer can return to the storefront to review all progress with the return. (Customer must have an account to access this information)
Storeowner Benefits:
Return Request and Return Request History screens are fully customizable with templates when using Dynamic Templates (MMUI-based stores) or the OpenUI SuperMod (OpenUI-based stores)
Store owner receives an email when a new Return Request is initiated by a customer
Store owner can approve or disapprove return requests
Auto-approval available based on reason for return
If return request is approved, RMA ticket is automatically created to track the return of items from the order
Storeowner can set a restocking fee and/or percent of order fee that is automatically subtracted from the refund given to the customer
Storeowner can edit the RMA number so that it matches internal systems
Storeowner can change and edit the items from the order that are included in the RMA ticket. The system tracks the return items from other RMA numbers, ensuring customers do not receive a refund on the same item more than once.
Storeowner checks off items in the RMA as they arrive back at the store
Storeowner can change the dollar amount of refund/credit for the return
RMA automatically closes when all items have been checked off as received
Once the RMA is closed, the storeowner chooses the type of credit used to reimburse the customer for the returned items from a drop down list.
When used with the Copernicus CustCredit module, the drop down list includes CustCredit as an option for reimbursement. When chosen, store credit is automatically applied to the customer’s account for the amount of the closed RMA.
Product Requirements: Miva Merchant: 4.12+
This product may be used with the following user interfaces:
MMUI
MMUI with Dynamic Templates (provides additional functionality to the module)
OpenUI
OpenUI with OpenUI SuperMod (provides additional functionality to the module)
For installation/upgrade services, please contact Copernicus
Try this product out for FREE on Miva Mia -- send a request to sales@cbstech.com for your free product distribution for use on Miva Mia. Be sure to let us know if you need an uncompiled or compiled version of the module. For more information about Miva Mia, available for FREE download from Miva Corporation, please visit: Miva.com
The Order Attribute module allows you to collect additional information from your customers as they check out of your store. You can add standard Miva Merchant attributes (including extra fees!) to the Customer Account Screen. The collected information is available to your customer on his invoice and to you on the processed order. This is a great module for the gift-giving season as attributes for giftwrap and card text can be added to the checkout process.
Key Benefits:
Add Miva Merchant Attributes to the Customer Account Screen
All of the standard functionality of these Attributes are available to you including setting a price for an attribute
Attributes are for the entire order rather than each product in the order
Order Attribute Information is available to the customer and the storeowner
Order Attributes chosen by the customer are viewed on the customer invoice
Order Attributes chosen by the customer are viewed on the processed order
Example Usage:
A storefront owner sells cakes online and wants to allow his customers to send a gift message when they send a cake to a friend. He needs a way to collect the gift message for the order from the customer.
Solution: The Order Attribute module allows the storefront owner to create an attribute for the order as a whole, so he can collect extra information for the order such as a gift card message the customer would like to send to the person they are sending the cake to. The customer includes this additional information as they are checking out, and can see what they have submitted on their order invoice. The storefront owner can see the information provided by the customer on the merchant notification he receives for the order, and in the Open Orders section for that basket. The storefront owner has found his customers really like being able to include a gift message with their order and they are now regularly sending his cakes to their friends!
Please note that this module collects information for the order and does not provide these attributes for each item in the order.
For installation/upgrade services, please contact Copernicus.
EZ Batch report module lets you run a batch report on either batched or unbatched orders. You canalso use it to create packing slips and create flat files for use with tools like the Fedex online label, Endicia internet postage, and UPS's My UPS programs. It creates an orders export flat file with data the standard export program forgot to include. It can email the flat file exports to you. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Generate a standard type batch report from existing batches - Generate a standard type batch report from a | delimited list of order IDs - Hide CC secure data unless on secure server and proper pass phrase is used - Generate packing slips by removing sections like shipping and payment details - Select which customer fields to display and in the order you want them - Can exclude prices and totals - Can include page breaks between orders - Include store address with image if desired - Optionally remove color bar for faster printing - Can include date and time of order - Include one or more Addendum responses (question numbers selectable) (requires our Addendum module) - Create flat files with shipping addresses (Fedex label, Endicia internet postage, Quickbooks, My UPS address book) - Create a flat file of the orders similar to standard orders export (can include "other" charges) - Email the finished flat files to yourself as an attachment - Can include %module|xxxxx|xx% type tokens for 3rd party module insertion - EZ to use, no complicated setup requirements
Feature Details. You can generate the report by selecting from a list of existing batches. You can also run the report by including a | delimited list of order numbers in the input. This allows you to create/print a batch report of unbatched order(s).
You can also create packing slips with this same module. Exclude certain elements like the shippingand payment details, along with product prices and totals, and you have a convenient printoutwhich can be packed with the items as an inventory list. This is made easy by using the optionto insert a page break after each order.
When used for creating packing slips, you'll probably use the option to include your store addressand logo image on each page.
If you are using our Addendum module you can display one or more of the responses. You canselect which ones will be displayed. You can use Addendum View (report module with Addendum) to generate a list of order IDs which match a certain criteria. For example, you might have a question on checkout to have the customer designate their desired delivery date. You can search the Addendum responses for a specific date and it will create the view list (order IDs) which can be used in the EZ Batch. Another popular use of Addendum is to collect the salesman or representativecode with an order. Not only can you display the code in the batch report, but if you use Addendum View tocreate a list of orders attributed to that salesman, you can make a batch printout for each salesman with only their orders on it.
You can select to create flat files of the customer addresses when you run EZ Batch. It formats them in an order which can be imported into programs like Fedex's online label creator and Endiciainternet postage printer. It can also generate a flat file of customer info which can be imported into Quickbooks. Import a flat file of customer addresses from the batch into My UPS address book. You can either retrieve the files from the server with FTP or have them emailed at the completion of the batch report. Clerks don't need access to your Merchant admin. No copy and paste; a few clicks and the order addresses are imported into the above programs.
You can select to create a flat file of the orders when you run EZ Batch. This export is similar to the standard orders export in Miva Merchant. However, one important omission in the standard export is the "other" charges, which includes things like coupons, fees, etc. The "other" charges is specified in the Miva Merchant API, but was ignored when the code for the standard report was written. You can also include the Addendum responses (if you are using our Addendum module) in the orders export. You can either retrieve the file from the server with FTP or have it emailed at the completion of the batch report.
If you have 3rd party modules which can use a token to insert their data into the batch report, youcan use tokens in the format %module|xxxxx|xx%
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
You’ve found your niche. Now you need a professional online storefront. MIVA Small Business has the streamlined solution to launch your e-business simply, quickly and cost effectively.
Put yourself on the fast track MIVA Merchant™ Fast Track gives you the high performance and strong design you want, at a price you can afford. Many e-commerce packages promise simplicity, but ours delivers. With our intuitive, web-based administration and easy-to-use features, you can start selling online instantly.
Specifically designed for new online businesses, Fast Track gives you:
Simple setup in five easy steps.
Powerful design tools, with a choice of templates or a custom look.
Advanced catalog, customer and order management systems.
Integrated payment and shipping calculation.
Robust marketing features.
MIVA’s world-class solution lets new online businesses blaze a path to success. Got 10 minutes? See our demo now »
five steps to success
In just five simple steps, your new online storefront will be up and running. MIVA Merchant Fast Track makes setup easy with an appealing and intuitive interface.
Step 1: Build the Store
Begin laying the foundation for your online business.
Change your fonts, colors, layout and more for a personal touch.
Enter a few key settings, and you’re ready to go.
Step 2: Stock the Store
Create a substantial catalog with up to 100 products in five categories.
Add eye-catching images and compelling descriptions to make the sale.
Control your inventory and get automatic notifications when items are running low or out of stock.
Step 3: Set Up Business
In a few keystrokes, determine the sales tax rate for customers and specify your shipping options.
Browse MIVACentral.com for optional plug-in shipping modules.
Make payment easy and secure with PayPal™ or MIVA Payment™ for online credit card processing.
Step 4: Run the Store
Track your best sellers, revenues, orders and storefront traffic.
Easily manage orders, process payments and handle customer accounts.
Add a personal touch with specially configured order confirmation emails.
Step 4: Marketing
Upsell related products at checkout or create an affiliate program to drive revenue.
Leverage the power and focus of cost-effective Pay-Per-Click advertising through MIVA Ad Center.
Spread the word with popular integrated services such as search engine optimization and email marketing.
KEY FEATURES & BENEFITS
MIVA Merchant Fast Track’s step-by-step administration panel makes it easy to create and manage a successful online business.
Easy-to-Use Administration Tools
With MIVA Merchant Fast Track, creating and managing your online storefront couldn’t be easier. With a secure log-in, access the intuitive, web-based admin interface from anywhere in the world. Our software walks you through five simple steps to build, stock, setup, run and market your store.
Powerful Store Design Tools
MIVA Merchant Fast Track provides easy-to-use controls to design your online store. Use the built-in store template, and modify or add pages to suit your specific business needs.
Simple 'Point + Click' controls allow you to specify fonts, colors, button labels, navigation bar settings, product layouts, and more. MIVA Merchant Fast Track also provides access to the HEAD tag to assist in search engine optimization.
Feel free to get creative. Version history tracking records and our version recall feature enable you to experiment with your look and create alternate versions, without risk.
Catalog Management
MIVA Merchant Fast Track lets you build a substantial catalog with up to 100 products in five categories. You can also quickly assign a product to multiple categories
Enter product descriptions as plain text, or enhance them with HTML. Assign thumbnail and full-size images to make your products more enticing. Product attributes can be assigned to define product characteristics, with the ability to add additional prices or weight with each attribute option. Multiple attribute display types include drop-down boxes, radio buttons and text fields.
Inventory Tracking and Product Merchandising
Carefully manage your inventory and receive automatic notifications when an item is low or out of stock. Display customized messages telling your customers if an item is running low or how many are left. You can even hide out of stock products from your shoppers.
With our highly effective upsale feature, suggest a product at checkout based on the order total, or on specific products in the order. Seal the deal with special discounts and drive revenues with minimum order amounts or quantities. If not met, your shoppers will be asked to add more to their basket.
Order Processing and Customer Management
MIVA Merchant Fast Track includes a detailed order management system. Monitor your new orders and process credit right from within the admin interface. To ensure secure transactions, encrypt sensitive payment details on each order. Your customer's payment information is locked with a secret password that you create to help prevent stolen data.
Send confirming e-mail messages when customers place orders. You can also receive your own e-mail notifications when new orders are received. Notification emails can also be copied to a third party for drop-shipping or other uses. With the customer management system in MIVA Merchant Fast Track your customers can create accounts, providing easy access to their account details and addresses.
Shipping Calculation and Payment Processing
Keep things simple with built-in flat-rate shipping. Or visit MIVA Central to select plug-in shipping modules that offer a range of shipping options.
MIVA Payment offers a convenient, one-stop solution for processing credit card payments. Tightly integrated into MIVA Merchant Fast Track, MIVA Payment features advanced fraud screening, an online Virtual Terminal, and order processing directly through the MIVA Merchant Fast Track administration interface for a complete credit card processing solution.
You can also integrate PayPal into your shopping basket to accept credit cards, debit cards, bank transfers and PayPal account balances.
Store Data Access
Import your existing product and customer data directly into MIVA Merchant Fast Track for quicker setup of your online store. With the included import utilities, quickly set product inventory levels, assign products to categories, create new customer accounts, and more.
To work with your store data offline, you can conveniently export your customers, products and affiliates with built-in export tools. All of your data is exported to a secure location on your website.
Affiliate Programs and Marketing Services
Drive traffic and sales with an affiliate program. Our built-in affiliate tracking system lets you reward your affiliate partners based on order traffic, customers referred, or both. The simple affiliate management system tracks their earnings and payouts. Meanwhile, your partners can monitor their earnings, retrieve store links and banners, and view your program agreement.
MIVA also offers additional marketing services, which are available through the MIVA Merchant Fast Track admin interface:
Fully integrated, MIVA Ad Center offers online search advertising, powered by the MIVA Performance Marketing Network.
Take advantage of MIVA Submit, a suite of search engine optimization and web presence enhancement tools.
Coming soon, you will be able to work seamlessly with MIVA Mailer, our mailing list management and email distribution system.
Documentation and Support
MIVA Merchant Fast Track links directly to our comprehensive online Help Center. Scan the detailed, easy-to-browse table of contents for quick answers. A glossary provides quick explanations of e-commerce terms.
Our active MIVA Community Forums provide essential support for online businesses using MIVA Merchant Fast Track. This valuable resource lets you share ideas, build skills and get even more out of your e-commerce solution.
Software developers and store designers create innovative new modules to extend the functionality of your store. These are available at MIVA Central, along with books, tutorials, and training from an array of knowledgeable providers.
Finally, MIVA offers expert support and training. With MIVA Service Club, experienced professionals work with you on the phone or by e-mail to help you achieve e-commerce success.
The CustContact module is a mini-help desk system specifically designed to work with your Miva Merchant storefront. It provides customers a “Contact Us” page that they can use to send you messages that are categorized, tracked and can be responded to – all through the Merchant admin. Customers can view the history of their communication with you and view any updates since they last logged on.
Key Benefits Include:
Create a “Contact Us” page that serves as the communications hub for your customers.
Set up header/footer
Develop text displayed on page
Configure look and feel
Receive an email alert when new communication is added
Configure who receives the email alerts
The email can optionally include the body of the message
Send an email to your customer when a new communication is added
Use text and tokens in the header and footer of this email
The email includes a link back to the Contact Us page for the customer to view the new communication
The email can optionally include the body of the message using tokens
Track the communication between you and your customer using the method the customer chooses
Order number
Customer name
Customer Account ID
Control the communications center internally
Set permissions so that only certain employees can view tickets
Reply to tickets from many sections of the admin including customer account and order
Prioritize tickets
Close tickets
Example Usage: A storefront that sells cakes and jelly
beans online has seen a surge in customer
communication and cannot keep
up with all of the requests. Unknowingly,
the storefront owner missed a
few questions that came in over the
holidays through his website. There
were three new customers who had
contacted him asking questions about
his cakes. Since he never answered
the questions that these new customers
were asking, he lost them as customers.
Now they buy jelly beans
from their local grocery store and ship
them through Mail Boxes etc. The
worst part of this story is that he didn’t
even know that he lost these new customers.
Then, the storefront owner learned
about the CustContact module from
Copernicus. He learned about a whole
new way to keep track of customer
communications. His customers and
potential new customers can log onto
his “Contact Us” page and he knows
every question and response. He’s
never been more confident of his ability
to keep track of his customer communications!
Please note this module requires Miva Merchant version 4.12 or higher, and OpenUI v.4.53 (uncompiled) with the Admin Extensions installed, or OpenUI v.4.71 (compiled).