Miva Merchant Modules and Applications Search
Search for Customer - Miva Merchant Modules and Applications in Our Directory
Miva Merchant Modules and Applications SearchSearch for Customer - Miva Merchant Modules and Applications in Our Directory |
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Miva Merchant Modules » Searching For 'Customer' |
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| Found 452 Modules or Applications that might fit the bill Use caution when considering any modules from modStop. Their support has been reported by umpteen Miva Merchant users as suspect and worse. Some of their modules are simple and shouldn't require support. Please contact us with any questions concerning them or their modules. |
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1 Hide Prices Pending Customer Approval - Professional Version Latu /
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Price: $99.00 Upgrade Cost: $0
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Compatibility: OpenUI Versions:
4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A
From: Special Pricing Hide Prices Modules
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Back to TopMiva Merchant 4.14 version now available.
New Features:
The Merchant 4.14 version includes:
Improved navigation in the "Approve Customers" administrative utility module - including a quick link to the most recent customer record.
Choose the way you approve customer accounts - accounts can now be approved using either the standard Customer admin or the "Approve Customers" administrative utility module.
New options for the Merchant Notification and Customer Notification email messages û the inclusion of the Customer billing and shipping fields is now optional.
Details:
The "Hide Prices Pending Customer Approval" module contains a wealth of functionality and customizable options. It's tremendously useful for wholesalers and other store owners that want to limit access to a known, and approved, customer base.
Product Prices Hidden
Product prices can be hidden until a customer's account has been approved by the store's owner. Optionally, prices can be hidden until a customer creates or logs-in to an account (without requiring approval of the account).
Buttons Too
The product prices û and the "Add To Cart" and the "Buy One Now" buttons û can be hidden on the Product List, Categories, Search Results, and Product Display screens. An optional, fully-customizable message can be displayed in place of the hidden prices.
Two Modules In One
The module is actually two modules û a OpenUI system module and an administrative utility Module. The system module customizes the store's look and feel and limits access to prices. The administrative utility module provides the store owner with the ability of reviewing and approving customer accounts. It's also a fully-functional and user friendly customer management utility.
Quick Approval of Customer Accounts
The administrative utility module also has a "quick approval" feature. A store's administrator can quickly search for a new customer by login, email address, or other keyword û then approve the customer with one click.
Merchant Notification of New Accounts
An optional email notification can be sent to a specified address whenever a new account is created by a customer. The subject and header of the email message are customizable.
Customer Notification of Approved Accounts
An optional email notification can be sent to the customer whenever their account is approved. The subject and header of the email message are customizable.
Multiple Levels of Access Restriction
The store's owner can select from three different modes.
Customer Messages
An optional & customizable Customer Account Pending Approval" message can be displayed just below the Miva Merchant header. An optional & customizable message can also be displayed on the Customer Account & Customer Information screens. This can be used to inform the customer of the store's policy for accessing the product prices.
For example:
"Approval of customer account is required. Please complete the customer account form. You will be notified by email when your account is approved."
Many More Customizable Options
Price: $89 Upgrade Cost: $20
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Compatibility: OpenUI Versions:
4.x, 4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A
From: Special Pricing Hide Prices Modules
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Back to TopThis interface module will display and retrieve customer entered information relative to customer accounts on the account create, account edit, and order customer information screens. You can even use it with the Emporium Plus Mail Manager module (sold separately) to include the information in the order notification emails.
Interface with built-in custom customer fields: The built in custom customer fields module from MIVA Corp establishes the databases and provides an admin side interface for the store owner to enter custom customer data. This module provides the merchant public side for the customer to enter data into those custom fields.
Easy token implementation: Easily place tokens on the customer information collection screens using the standard MM5 template script. You can use the common "foreach" loop to display all of them together or you can break each field out for display in various parts of the screen. For example, you may want to collect a second address line just below the first address line and then later in the screen collect the company rep the customer deals with. To view the actual look of the screen, you can go to our pinemporium.com test store and create an account. You can change values in the fields with the account edit selection on the nav bar.
Flat file export: When a new customer account is created, all of the standard field values except the pgrpcount and password are saved to a flat file log. In addition to the standard fields, values entered into the custom fields are also saved to the flat file. Additionally, date and time fields are exported so you can determine exactly when a new customer account was created. The flat file is | delimited and can be FTPd to your PC with your FTP software and then imported into other programs. You can periodically delete the flat file and it will be recreated with the next new customer account creation.
Search new customer log: You can search the flat file log created when new customers sign-up. You can search on keyword, single date, and/or date range. The standard and custom fields will be displayed. The log display includes a link to the actual customer records so you can edit and make changes if needed.
Interface with email modules: The custom field values can be displayed in the merchant and customer notification emails if you are using the Emporium Plus Mail Manager module (sold separately) to generate them.
Limitations:
| Screen shot showing customer info collection form |
| Search new customer log |
| New customer log display |
Price: $44.95 Upgrade Cost: $0
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Compatibility: N/A Versions:
5.x+
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From: Checkout Modules
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The Extra Customer Fields module allows you to specify additional customer information fields within your store, and also provides template-based layout control over the customer account screen and the customer information within all checkout screens. The extra customer fields can be displayed on all account and checkout screens, including the following:
The Extra Customer Fields module supports all standard Miva Merchant fields, and also allows a variety of input types for extra fields, including text field, text area, checkbox, radio button, single select list, multi-select list, country dropdown, and state dropdown - all configurable from within the module's easy to use administration interface.
Global SettingsGlobal Settings allows you to optionally set indicators to distinguish fields as required, optional, or both. Indicators can be shown before or after the field prompt. CSS styles are also applied to field prompts and input elements to indicate fields as required, optional, and/or invalid (when data is missing or incorrectly formatted). |  |
Standard FieldsExtra Customer Fields allows you to control even the standard customer fields. This administration section allows you to change the prompt for a field and to set optional field attributes, such as CSS selectors, size, and even JavaScript event handling code. Prompts can be dynamically controlled using OpenTokens - the prompt fields fully support all OpenToken functionality. |  |
TemplatesThe layout of the account screen and the customer portions of the checkout screens can be customized using templates and tokens. Each screen has its own template, and fields and their associated prompts are displayed via tokens. For example, %nbecf_fname_s% is replaced with the input box for the Ship-to First Name. There is also a template for the admin screen. Administrators can view and edit the data entered by customers within the Miva Merchant administration utility. The admin template determines the layout of this administration screen. |  |
Extra Customer FieldsExtra fields can be defined to collect additional information from your customers, either during checkout, account creation, or both. Each extra field is assigned a name, a prompt, an interface type, and optionally a default value and attributes. The name is hidden from customers, but is used as the token to represent this field within the templates. The prompt is the text label shown to customers. Several interface types are available, including text field, text area, dropdown menu, checkbox, radio button, single select, multi select, and even states and countries dropdowns with data pulled from the corresponding store databases. If a field is given a default value, that default value will be present when an empty form is loaded. Attributes are used to specify CSS selectors, sizes, and JavaScript event handlers. Finally, each field can be designated as required or optional. Dropdowns, radio buttons, and single and multi select fields also have options. These options are defined on a separate screen for each field, and can be reordered as needed. |   |
Price: $149.97 Upgrade Cost: $0
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Compatibility: OpenUI Versions:
4.14-4.16x (Available Compiled)
Other Module Compatibility: N/A
From: Checkout Modules
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Back to Top| Features: - Rate with a numerical/verbal score for each product - Review each product with narrative critique - Customers login prior to rate and review - Configurable message if not logged in - All customers can view ratings/reviews without logging in - Limit customer to one rating/review per product - Customer can edit their prior rating/review of the product if logged in - Ratings are averaged and graphically displayed - Graphics display on product and/or expanded search, category and product list screens - Store owner can replace default heart images with their own - Optional email notification to store when new rating is made - Auto-approve or admin approve before allowing display in the store - Admin reports for easy deletion, analysis, and approval - Admin reports to screen, export to flat file, and optionally email flat file to store - Easily remove malicious customer prank ratings - Easily remove all ratings by a specific customer account login - Easily remove ratings/reviews of a specific product code - List all unapproved ratings/reviews for easy approval of one or more - Summary report for all ratings/reviews on a specific product - Summary report for all ratings/reviews by a specific customer - Admin reports with hot links of the customer logins so you can quickly view rater details - Sort the reviews in the order you want them displayed - Module comes with default layout for both the entry form and display - Easily replace the default layout with customizable template entry form and display - Use render tokens for placement of display and/or prompt in the page template screens - Optionally use tokens in the display template for listing the rater's identity - Allow customer to include identity with their email, name, or location (automatically filled in from their customer account) - Exclude specific product codes from being rated - Integrate with the Emporium Plus Mail Manager module to send a promo email to the ratee, thanking them for the rating - Limit number of reviews on the product page with a "more" link to show all - Licensed by domain without need for multistore license if same domain |
All customers, not just those logged in, are able to view the ratings and reviews made by other customers.
In the event that a malicious customer enters prank ratings, the admin interface allows removal of all ratings by specific customers. Since the module has an email alert feature (if turned onby the store owner), you will know what ratings are being left for your products. There is also a report generator to list all ratings on a specific product code or all ratings by a specific customer.
You can also display and/or delete the ratings of a specific product from the individual product edit screen.
Using a render token, place the Rate This button on the product page so that it better fits your desired look. You canlimit the number of reviews which appear on the product page with a "more"link to show all. You can sort the order of the reviews within the product edit screen so that customers see the reviews in the order you want them seen. You can also require admin approval before the rating/review is displayed to customers visiting your store. Admin reports can be displayed to screen, exported to flat file, and optionally email the flat file to the store. The admin rating reports which display the login have a hot link to the customer login so you can quickly view who the rater is.
Configure through admin, the text and tokens in both the display and prompt for this module as they are customizable templates which can replace the default layouts. You can allow the customer to include their email, name, or location (automatically filled in from their customer account) along with the reviews, depending on the demographicyou choose to allow in the store. As example, a typical rating might be
Reviewer: John in Anglikon, Switzerland 05/14/2001
Great tool and simple to install
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
Price: $35.00 Upgrade Cost: $0
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From: Product Reviews and Ratings
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Back to Top| Features: - Order status updated in admin including tracking numbers and admin notes - Bulk update several orders' status with a single click - Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled - End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - EOD display of products sold summary reports - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Order status history can use default or store built template - Customers can view their invoice within current orders from the order status history or the link in the confirmation email - Customers can view their order status and shipping tracking by entering their order number and email - Customers can have one click re-order from invoices in the current orders - Auto-assign customer membership to price groups based on their order total history Feature Details. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below. The membership system allows you to automatically include customers into price groups when they log into your store and is based on their prior purchase history. You set up your price groups as you would any price groups and assign the applicable products to those groups. Then you specify a trigger level required for the customer to be a member of each group. You can insert tokens into the applicable screens, e.g. customer edit, welcome back returning and new customers. Then when they log in, the token runs the order history for the status codes you specify (e.g. F for filled), sums the totals, and checks to see if they meet a membership level. If they do, they are inserted into the highest qualified price group. In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with the built in internal inventory management (IM) system to improve the overall IM usability. In the administrative interface:
From the customer account record:
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed. Price: $40.00 Upgrade Cost: $0
Upgrade Terms (If Any): N/A From: Order Status Modules Rating: (0) Votes: (0) Hits: (1031) Reviews: Bookmark Customer and Product Administration v5 <-- Just click this link and then add to your favorites! Back to Top7 Customer Return Copernicus / Miva CentralThe Copernicus CustReturn module provides your customers with the ability to request a product
return via your storefront. The return request can be processed in the Miva Merchant admin and
your customers can view the status of the return request.
Example Usage: A storefront that sells cakes and jelly beans online accepts returns for jelly beans that arrive stale at the customer’s doorstep. It does not accept returns for the cakes that it sells because the cakes are baked and shipped on the same day. They are never stale since they get shipped over night. (The storefront owner solved this problem with the Copernicus Shipping SuperMod!) Well, the storefront owner purchased a batch of jelly beans from a discounted wholesaler (whose name will not be revealed here!) who sold him 200 pounds of stale jelly beans! Through his storefront, he wants to accept requests for returns and he wants to automatically approve all returns due to “stale jelly beans.” He installs the Copernicus CustReturn module and immediately he is offering his customers an easy way to handle the stale jelly bean problem! He has a standard returns request form for his customers to fill out on his website. He can decide whether to approve or decline all other returns; but since he knows about the stale jelly bean problem, he has configured this return reason for auto-approval. So he’s in complete control of the process; yet, expediting the returns for his customers who have suffered from the stale jelly bean shipment. He also wants to offer store credit so customers can order a new package of fresh jelly beans. He’s installed the CustCredit module to integrated the returns and customer credit process for his customers. His customers can come back to his website to find out about the approval of their return request and purchase another package of jelly beans using their customer credit. SPECIFICATIONS & TECHNICAL NOTES When using this module alone, that is, without any other Copernicus products from the Customer Service Suite, you can receive return requests through the return request screen and approve or decline the requests through the Merchant admin. When used with the other Customer Service Suite modules from Copernicus, it provides a robust returns tracking system. When used in conjunction with the CustRMA module, you can accept returns through your website, approve or decline the return, attach an RMA tracking number to the return and then track all communication regarding all aspects of the RMA through the Merchant admin. When used in conjunction with the CustContact module, your customer can submit a returns request through your website in the return request screen and that request is transferred into the mini-help desk. All related communication is tracked through the Merchant admin. When used in conjunction with the CustCredit module, the store owner can accept a request for a return through the return request screen, approve or decline the request, and issue a store credit for the items returned. The Customer Service Suite of modules, CustCredit, CustReturn, CustRMA and CustContact can each be used separately but are best when used together as a comprehensive customer service solution. [Product Manual] [Marketing Brief] Price: $129.95 Upgrade Cost: $64.95
Upgrade Terms (If Any): N/A From: Customer Management Support Modules Rating: (0.00) Votes: (0) Hits: (1023) Reviews: Bookmark Customer Return <-- Just click this link and then add to your favorites! Back to Top8 Customer Credit Copernicus / Miva CentralThe CustCredit module allows you to offer store credit to your customer for returned items. The credit is tracked with the customer’s account and is automatically applied to the next purchase when the customer checks out, simplifying your returns process and minimizing credit card charges for refunds.
Example Usage: A storefront that sells cakes and jelly beans online accepts returns for jelly beans that arrive stale at the customer’s doorstep. It does not accept returns for the cakes that it sells because the cakes are baked and shipped on the same day. They are never stale since they get shipped over night. (The storefront owner solved this problem with the Copernicus Shipping SuperMod!) Well, the storefront owner purchased a batch of jelly beans from a discounted wholesaler (whose name will not be revealed here!) who sold him 200 pounds of stale jelly beans! The storefront owner did not know that he was sold stale jelly beans and now all of his customers are receiving stale jelly beans!! This is a storefront owner’s nightmare! The storefront owner wants to issue store credit to his customers rather than refund the money for the stale jelly beans. He wants his customers to be able to come back to his storefront and place new orders that allow them to access the store credit they received as a result of the stale jelly beans. Therefore, the storefront owner invests in the Copernicus CustCredit module and can customize his storefront to offer store credit for returns. Thus solving his returns problem.....if only that wholesaler would take the stale jelly beans back....... SPECIFICATIONS & TECHNICAL NOTES Please note this module requires OpenUI v.4.53 (uncompiled) with the Admin Extensions installed, or OpenUI v.4.71 (compiled). When used alone, that is, without the Copernicus Returns Processing system, you must manually enter the credit information from your customers. When used in conjunction with our Returns Processing system, you can provide store credit automatically as a method of refunding your customer for a return. [Product Manual] [Marketing Brief] Price: $99.95 Upgrade Cost: $49.95
Upgrade Terms (If Any): N/A From: Customer Management Support Modules Rating: (0.00) Votes: (0) Hits: (1146) Reviews: Bookmark Customer Credit <-- Just click this link and then add to your favorites! Back to Top9 Wish List Manager Viking Coders / Miva Central |
| Features: - Autoresponder - specialized emails at the completion of the order - Merchant notification and customer confirmation - Vendor and product specific templates - Can limit sending based on a specific attribute/option code for a product - Include coupons or promo codes when specific products ordered - Optionally require an input to allow the email, e.g. a response from Addendum - Easy to use checkbox configuration of vertical or horizontal layout emails - Highly configurable free form template layout emails with embedded tokens - HTML or text email formatting - Archive flat file is created for each template, easily track sales activity - Mail Manager Report module can display the flat file contents by time period or product - Ship to, bill to and other email addresses for each template - Send emails to your company's internal departments, e.g. shipping - Emails to web enabled cell phones as abbreviated messages - Open architecture so that other events can also trigger an automated response - Can resend emails when the customer knows and enters their order number and email address - Use render token to send an email from any pagein the store - Send a welcome email before the order completes and optionally include a promo code, customer login and password - Include 3rd party data with module tokens, e.g. Addendum responses - Display shipping and payment invoice messages - Create packing slip and label emails - Ship to country address formatted according to the applicable country's postal recommendations - Restrict email to a specified order dollar value range, reward big spending customers with a coupon - Restrict email to a specified list of countries, thus allowing for language specific emails Feature Details. In admin, you create one or more template emails. Eachtemplate can be different, i.e. what it displays, how the data is oriented on the screen/paper, and what product(s) triggers the autoresponder. Most responses are triggered by the product codes purchased. Some example uses:
However, Mail Manager has a somewhat open architecture sothat other events can also trigger an automated response. For example:
As you can see, the uses of this Mail Manager are quite diverse. Some of the variable features configured through admin for each template are:
I'd be surprised if you find that this capability exists anywhere in any mid-priced shopping cart system. Autoresponders that fill in the blanks are one thing, but this is a store owner, pre-planned autoresponse for a specific product. Within your store, you could have dozens of different responses (individual or grouped) or a wildcard response for all of the products. You can use itto make connections not directly related to sales, yetlinked to a specific sale.
As you can see, this list could be endless. Targetted, intelligent autoresponders are designed to increase your store'sbusiness and decrease the amount of time employees spend on sendingout product specific, emails. The pre-formed templates are easy to configure and do not require programming experience. For the more experienced, you also have the option of using tokens and mini-scripts in free form templates. An example free form template is included with the install documents. Price: $45.00 Upgrade Cost: $0
Upgrade Terms (If Any): N/A From: Customer Management Support Modules Rating: (0) Votes: (0) Hits: (913) Reviews: Bookmark Mail Manager v5 <-- Just click this link and then add to your favorites! Back to Top11 Require Customer Login Latu /Version 4.23 Four Optional Levels of Access Restriction:
Features:
Price: $59 Upgrade Cost: $0
Upgrade Terms (If Any): N/A From: Account Screen Modules Rating: (0.00) Votes: (0) Hits: (1243) Reviews: Bookmark Require Customer Login <-- Just click this link and then add to your favorites! Back to Top12 Customer Contact Copernicus / Miva CentralThe CustContact module is a mini-help desk system specifically designed to work with your Miva Merchant storefront. It provides customers a “Contact Us” page that they can use to send you messages that are categorized, tracked and can be responded to – all through the Merchant admin. Customers can view the history of their communication with you and view any updates since they last logged on.
Example Usage: A storefront that sells cakes and jelly beans online has seen a surge in customer communication and cannot keep up with all of the requests. Unknowingly, the storefront owner missed a few questions that came in over the holidays through his website. There were three new customers who had contacted him asking questions about his cakes. Since he never answered the questions that these new customers were asking, he lost them as customers. Now they buy jelly beans from their local grocery store and ship them through Mail Boxes etc. The worst part of this story is that he didn’t even know that he lost these new customers. Then, the storefront owner learned about the CustContact module from Copernicus. He learned about a whole new way to keep track of customer communications. His customers and potential new customers can log onto his “Contact Us” page and he knows every question and response. He’s never been more confident of his ability to keep track of his customer communications! Please note this module requires Miva Merchant version 4.12 or higher, and OpenUI v.4.53 (uncompiled) with the Admin Extensions installed, or OpenUI v.4.71 (compiled). [Product Manual] [Marketing Brief] Price: $99.95 Upgrade Cost: $49.95
Upgrade Terms (If Any): N/A From: Customer Management Support Modules Rating: (0.00) Votes: (0) Hits: (1147) Reviews: Bookmark Customer Contact <-- Just click this link and then add to your favorites! Back to Top13 Returns Processing Copernicus / Miva Central |
