Found 62 Modules or Applications that might fit the bill
Use caution when considering any modules from modStop. Their support has been reported by umpteen Miva Merchant users as suspect and worse. Some of their modules are simple and shouldn't require support. Please contact us with any questions concerning them or their modules.
Sales, support and other inquiries between you and your customers are seemlessly integrated into your MIVA Merchant store. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: <- Easily integrate customer contact and inquiries - Collect typical name, email, subject and inquiry - Collect unlimited extra required and/or non-required fields - Hide your store's email addresses from spammer email address harvesters - Change the email address you want inquiries to go to through the admin panel - Launch the Contact Manager from Merchant or from a static page - Use a form or link to launch the Contact Manager - Assign the contact record to a specific technician or department with ease - Customer can select the target to send the inquiry to with a select list option - Contact is logged and is not effected when email servers are down - User interface is easily customized, even by html novices, from the module's admin configuration screen - Use store morph technologoy to fully customize the form - Department codes, descriptions and email addresses are configured through admin - Admin section allows you to search one or more criteria to find messages - Edit the status and/or respond to the sender - Can send autoresponse email to customer so they know you received their inquiry - Includes a contact tracking number in the email subject
Feature Details. Protect your email addresses. This module keeps yourstore's email address out of view of spammer email address harvesters. It also allows you to easily change the email address you want inquiries to go to without editing html pages.
Easy link to the contact form. You can launch the Contact Manager form from a button in the category column, in the nav bar or elsewhere within Merchant or from a static page. You can also easily use a http link format for launching the Contact Manager form from static pages or within Merchant.
Assign the inquiry. The Contact Manager allows you to assign the contact record to a specific technician or department with ease. That technician can then find their active contacts easily.
User interface look and feel. The Contact Manager form characteristics are controlled from the module's admin configuration screen. At the admin level you can change category column button text, optional category column button image, email subject, email to address, contact screen title, customer email prompt, customer inquiry prompt, background color, font face, font size, font color, message for the submission form, send button text, and optional send button image. Even for the html novice, the form's characteristics are easily altered in admin. In Merchant 5.x you can go a step farther if you are familiar with the store morph technology (SMT) and page template editing by fully customizing every aspect of the form. With the Merchant 5.x built in SMT you can make changes to the page and even rollback changes if you don't like what you see.
Customer can choose department. The module allows the customer to select the target to send the inquiry to with a select list option. This expedites the delivery to the specific technician/department's email address. As with the uncompiled version, the email addresses are hidden from email harvesting spammers.
Field inclusion and validation. Department codes, descriptions and email addresses are configured through admin. The standard collection fields are name, email, subject, department, and inquiry. However, you can also have an unlimited number of extra fields in the form. These fields can be required or optional. If required and the customer does not provide a response, the form will validate and redisplay so the missing info can be supplied. What extra fields you create and use is dependant on how you will use this contact form; e.g. requests for info, pricing, availability, product details, billing, shipping, or even for customer surveys prior to checkout.
Autoresponse receipt verification. When the customer submits their inquiry, the module can optionally send them an autoresponse that you have received their inquiry and how soon you will get back to them. That autoresponse email is composed and customized by you through the admin panel. You can also include the contact tracking number in the subject of the contact emails and responses, e.g. [EP #925]: How do I.....
Searchable contact records. The admin section allows you to search one one or more criteria to find messages you are interested in. You can then edit the status and/or respond to the sender.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
Give your customers an alternative way of reaching you while keeping your email address safe from the email harvesters. The information you get from the customers is validated and organized in an email which is automatically sent. This module automatically installs and configures a default Contact Page which can be further customized to meet your needs. You can create an unlimited number of contact pages, each specific to your requirements. The module is capable of sending both TEXT and HTML emails and comes pre installed with an Email template for each. You can use template Headers/Footers to provide additional content information for your contact page(s) or edit the page and email templates to suit your needs.
The ADS Contact Form Pro Module Features:
Possible Contact Form Uses
Questions about products and services. Automatically populate the subject line or other fields with Category, Product or other information.
Customer Requests for information, literature, specifications, etc...
Request Contact Information for dealer opportunities, wholesale accounts, etc...
Create Customer Surveys with emailed responses.
Many other information gatherings uses.
Simple Module Installation, Configuration and Controls
Automatic installation and assignment of a new Contact Page template, TEXT and HTML Email templates, and the required item.
Easily create additional Contact Pages, specific to your requirements.
Control which email address the contact email is sent from and to.
Validate Customer provided information by requiring information for certain fields.
Customize the Email sent by organizing how the information appears in the email.
Insert the links to your new contact pages anywhere by using MIVA Merchant navigation bar, category tree, static pages, etc...
Menu and Template based control of new features. No template editing required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Sample snap shot of a Contact Page:
Module installation and functionality has the following requirements:
MIVA Merchant Version 5.0
Settings and control this module provides are used in conjunction with a New Contact Page and Templates that are pre-installed with this module.
No template editing is required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Sales, support and other inquiries between you and your customers are seemlessly integrated into your Miva Merchant store.
Features: - Easily integrate customer contact and inquiries - Hide your store's email addresses from spammer email address harvesters - Change the email address you want inquiries to go to through the admin panel - Launch the contact manager from Merchant or from a static page - Use a form or link to launch the contact manager - Assign the contact record to a specific technician or department with ease - Customer can select the target to send the inquiry to with a select list option - Contact is logged and is not effected when email servers are down - User interface is controlled from a merchant admin configuration screen - Department codes, descriptions and email addresses are configured through admin
- Admin section allows you to search one one or more criteria to find messages - Edit the status and/or respond to the sender - Under Store Notifications, you'll see a quick summary of pending messages
Feature Details.
This module keeps your store's email address out of view of spammer email address harvesters. It also allows you to easily change the email address you want inquiries to go to without editing html pages. You can launch the contact manager form from a button in the category column or from a static page. You can also use a http link format for launching the support manager form from static pages or within Merchant. The contact manager allows you to assign the contact record to a specific technician or department with ease.
The contact manager form characteristics are controlled from a merchant admin configuration screen. At the admin level you can change category column button text, optional category column button image, email subject, email to address, contact screen title, customer email prompt, customer inquiry prompt, background color, font face, font size, font color, message for the submission form, send button text, and optional send button image.
The customer can select the target/department to send the inquiry to with a select list option. This expedites the delivery to the specific techician/department's email address. As with the uncompiled version, the email addresses are hidden from email harvesting spammers. Department codes, descriptions and email addresses are configured through admin.
The admin section allows you to search one one or more criteria to find messages you are interested in. You can then edit the status and/or respond to the sender.
In the Main admin screen of Merchant 4.x, under Store Notifications, the module provides you with a quick summary of how many messages are Pending. Upon clicking the link for Contact Manager, a popup window displays the subject and message ID of all pending contact messages.
The CustContact module is a mini-help desk system specifically designed to work with your Miva Merchant storefront. It provides customers a “Contact Us” page that they can use to send you messages that are categorized, tracked and can be responded to – all through the Merchant admin. Customers can view the history of their communication with you and view any updates since they last logged on.
Key Benefits Include:
Create a “Contact Us” page that serves as the communications hub for your customers.
Set up header/footer
Develop text displayed on page
Configure look and feel
Receive an email alert when new communication is added
Configure who receives the email alerts
The email can optionally include the body of the message
Send an email to your customer when a new communication is added
Use text and tokens in the header and footer of this email
The email includes a link back to the Contact Us page for the customer to view the new communication
The email can optionally include the body of the message using tokens
Track the communication between you and your customer using the method the customer chooses
Order number
Customer name
Customer Account ID
Control the communications center internally
Set permissions so that only certain employees can view tickets
Reply to tickets from many sections of the admin including customer account and order
Prioritize tickets
Close tickets
Example Usage: A storefront that sells cakes and jelly
beans online has seen a surge in customer
communication and cannot keep
up with all of the requests. Unknowingly,
the storefront owner missed a
few questions that came in over the
holidays through his website. There
were three new customers who had
contacted him asking questions about
his cakes. Since he never answered
the questions that these new customers
were asking, he lost them as customers.
Now they buy jelly beans
from their local grocery store and ship
them through Mail Boxes etc. The
worst part of this story is that he didn’t
even know that he lost these new customers.
Then, the storefront owner learned
about the CustContact module from
Copernicus. He learned about a whole
new way to keep track of customer
communications. His customers and
potential new customers can log onto
his “Contact Us” page and he knows
every question and response. He’s
never been more confident of his ability
to keep track of his customer communications!
Please note this module requires Miva Merchant version 4.12 or higher, and OpenUI v.4.53 (uncompiled) with the Admin Extensions installed, or OpenUI v.4.71 (compiled).
Don't miss a marketing opportunity. Contact your customers a few days, weeks or months after they've purchased products at your store with automatically generated emails. The email content is configured by the store owner through merchant admin.
Features: (some features are only in the compiled version) - Send after-sales emails at configurable number of days in the future - Obtain feedback from customers relative to the shopping experience at your store - Provide a promotional coupon to increase the chance of return visits and sales - Generate product specific after-sales emails for one or two dates (each product can have a different number of days in the future) - Remind customers of re-order needs or companion products to the ones they already bought - Remove after-sales emails for a specific troublesome order - Put module in initial test mode to avoid improperly written and configured emails - HTML or plain text formatting - Email layout, wording, and design is configured in admin with templates and tokens
This module captures pertinent order information and uses it for generating a follow-on email. This gives you an opportunity to guage customer satisfaction with your store or provide them with a reason to come back and purchase again, e.g. with a coupon embedded in the email.
New in the compiled version is the ability to place the module in test mode until you are satisfied your stock email says what you want it to say. Also added is the ability to delete the follow on email for a specific order number. The email templates are composed within the module's admin. You can embed tokens to insert text from other modules, e.g. insert a unique coupon code by using the coupon generator in our Emporium Plus Coupon Redemption module.
New in the compiled version is the addition of product specific follow-on emails. You can schedule one or two follow-on emails related to a product. These emails are usually used to promote another product at a specific time frame or to encourage a repeat or maintenance sale for the original product. You can have two product specific emails in addition to the generic global email, for a total of three follow-on emails to increase sales and enhance marketing.
Don't miss a marketing opportunity. Contact your customers a few days, weeks or months after they've purchased products at your store with automatically generated emails. The email content is configured by the store owner through merchant admin. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Send after-sales emails at configurable number of days in the future - Obtain feedback from customers relative to the shopping experience at your store - Provide a promotional coupon to increase the chance of return visits and sales - Generate product specific after-sales emails for one or two dates (each product can have a different number of days in the future) - Remind customers of re-order needs or companion products to the ones they already bought - Remove after-sales emails for a specific troublesome order - Put module in initial test mode to avoid improperly written and configured emails - HTML or plain text formatting - Email layout, wording, and design is configured in admin with templates and tokens
This module captures pertinent order information and uses it for generating a follow-on email. This gives you an opportunity to guage customer satisfaction with your store or providethem with a reason to come back and purchase again, e.g. with a coupon embedded in the email.
You can place the module in test mode until you are satisfied your stock email says what you want it to say.
You can delete the follow on email for a specific order number.
The email templates are composed within the module's admin. You can embed module tokens to insert text from compatible other modules, e.g. insert a unique coupon code by using the coupon generator in the Emporium Plus Coupon Redemption module.
You can have product specific follow-on emails. You can schedule one or two follow-on emails related to a product. These emails are usually used to promote another product at a specific time frame or to encourage a repeat or maintenance sale for the original product. You can have two product specific emails in addition to the generic global email, for a total of three follow-on emails to increase sales and enhance marketing. Do not use the emails to ask customers to rate products as there is one large company who claims they invented that idea and were able to patent it.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
Word of mouth referral rates are rising... Give your visitors an ability to refer your Site or Specific Products to their friends, colleagues or loved ones. Visitors can provide up to three email addresses and their own message, which will be included in the Email. This module automatically installs and configures default Tell a Friend Page and Email templates, which can be further customized to meet your needs. The HTML Email is sent using Merchant Mail Server and Module Configuration settings. You can use template Headers/Footers to provide additional content information for your Tell a Friend page or edit the page and email templates to suit your needs.
The ADS Tell a Friend Module Features:
Simple Module Installation, Configuration and Controls
Automatic installation and assignment of a new Tell a Friend Page template, HTML Email template, and the required item.
Module is pre-configured to send either the Store Front Page or the Product Page in an HTML email.
Provides controls for Email Subject, From Email Address and CC.
Validates Customer provided email and message information by requiring the fields.
Customize an Email sent by organizing how the information appears in the email.
Insert the links to your new Tell a Friend page anywhere by using MIVA Merchant product page, navigation bar, category tree, static pages, etc...
Menu and Template based control of new features. No template editing required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Sample snap shot of a Product and Tell a Friend Pages:
Module installation and functionality has the following requirements:
MIVA Merchant Version 5.0
Settings and control this module provides are used in conjunction with a New Contact Page and Templates that are pre-installed with this module.
No template editing is required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Attract your shoppers attention to specific products by flagging them down as New, Featured, Special, etc. This module is packed with features like up to three, administration defined product flags, for your each of your products. Module is automatically configured with the above named flags, but can be easily changed to whatever you want. You can display text or icons, for each of the flags, on any of the product related screens such as Category, Product, Product List and Search. The module also provides a Template, for each of the flags, and Token Items to display a list of flagged products based on a specific Category or All flagged products. You can display any of the specific Product Flag Lists in any of your MIVA Merchant Pages. You can even control the number of products for each list and how the list is generated, random or standard order.
The ADS Product Flag Pro Module Features:
Two levels of flagged product display
Each assigned product displays text or icon flag(s) in Category, Product, Product List and Search pages. Store Administrator controls flag names, icons and optional flag links to explain a particular feature set.
Display a flagged product list, for each of the tree flags, on any Merchant page based on the product flag assignment. Display flagged products in a specific Category or All products. Control number of products in each list and and how the list is generated, random or standard order.
Automatic installation and assignment of SFNT, PROD, CTGY, PLST and SRCH pages with a required item.
Built-in, easy to customize templates for product list display of each of the tree flagged products types.
Menu-Driven control for Flag text, icons and a flag links, which can be used to take a customer to another page explaining a particular feature set.
Easy flag assignment on Product administration pages.
Built-in, user friendly import function makes product flag assignment to multiple products quick and easy.
List of token items and item placement suggestions to make installation quick and easy.
Items can be used on any of Miva Merchant template screens. This includes storefront, category, product, product list, search, etc.
HTML and Merchant template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Sample Search Results or Product List sceenshot with various flags displayed.
Sample Strore front sceenshot with random three Product Lists of flagged products.
Module installation and functionality has the following requirements:
MIVA Merchant Version 5.x+
Settings and control this module provides are used in conjunction with Item ads-prodflags and any Merchant related templates.
HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Take master control of your Product Attributes. This module is packed with features like menu-driven control of MIVA Merchant product attributes. You can control field attributes, prompt/image locations and options, multi-column radio attribute options, and much more. Module features are configurable using the menu-driven admin interface, Product Display Layout, Missing Attributes PATR Page, OUS1 Checkout: Upsell Product (Single) Page and UATR Upsell: Missing Product Attributes (Single) Page templates. These templates are automatically created using your current template versions, when the module is initially installed. Attributes can also be displayed on other product related pages. This gives you master control over the look and feel of your product attributes.
The ADS Attribute Master Module Features:
Simple Module Installation and Configuration
Automatic installation and assignment of PROD, PATR, OUS1 and UATR pages with required item.
Automatic installation and assignment of revised Product Display Layout, Missing Product Attributes, Checkout: Upsell Product (Single) and Upsell: Missing Product Attributes (Single) templates. Current version history templates are used to generate revised templates. Previous template versions will be available through version history.
Menu-driven control of new features. No template editing is required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Radio Button Control Features:
Extra Tag Attributes
Attribute Image/Prompt Location
Attribute Image/Prompt Style Wrapper using provided token
Options Image/Label Location
Option Image/Label Style Wrapper using provided tokens
Display Option Price Adder when applicable
Table/Style Attributes
Number of Option Columns
Drop-Down List Control Features
Adds <Select One> at the top of the list
Extra Tag Attributes
Image/Prompt Location
Display Option Price Adder when applicable
Image/Prompt Style Wrapper using provided token
Checkbox Control Features
Extra Tag Attributes
Image/Prompt Location
Image/Prompt Style Wrapper using provided tokens
Display Attribute Price Adder when applicable
Text Field Control Features
Size Attribute
Extra Tag Attributes
Image/Prompt Location
Image/Prompt Style Wrapper using provided token
Display Attribute Price Adder when applicable
Text Area Field Control Features
Cols Attribute
Rows Attribute
Extra Tag Attributes
Image/Prompt Location
Image/Prompt Style Wrapper using provided token
Display Attribute Price Adder when applicable
Module installation and functionality has the following requirements:
MIVA Merchant Version 5.0
Settings and control this module provides are used in conjunction with Item "ads-attrmaster", Product Display Layout, Missing Attributes PATR Page, OUS1 Checkout: Upsell Product (Single) Page and UATR Upsell: Missing Product Attributes (Single) Page templates that are pre-installed and configuredwith this module.
Original templates and/or Merchant "Original" templates will not be modified by this module and can be restored, using the new Version history features, at any time.
No template editing is required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Enhance your shopper experience by providing additional images and information for your store products and categories. This module is packed with features like up to five additional images, for each of your products and categories. Module provides JavaScript functions to handle, image popup windows, mouseover/onclick image swap and slide show options. Each image has an upload feature, an associated width, height, title/description, link and link target fields, controlled through MIVA Merchant admin. Token shortcuts are provided for all of the fields, as well as shortcuts for quick image, image with link, javascript popup, mouseover, onclick image swap and slide show features.
The ADS Image Extra Module Features:
Simple Module Installation and Configuration
Automatic installation and assignment of PROD, CTGY pages with a required item.
Menu-Driven control for Image uploads, width, height, title/description, link and link target fields
Includes JavaScript functions for image popup windows, mouseover/onclick image swap and slide show options.
Built-in Import function to make importing new product fields easy.
List of tokens and token placement suggestions to make installation quick and easy.
Tokens can be used on any product or category associated template screens. This includes individual category and product headers/footers, category and product page headers and footers, category and product pages, etc..
HTML and Merchant template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Sample Product Page sceenshot with ImageXtra Popup window.
Module installation and functionality has the following requirements:
MIVA Merchant Version 5.0
Settings and control this module provides are used in conjunction with Item ads-imagextra and any Category/Product related templates.
HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Take control of your Customer Order Confirmation and Merchant Notification Emails with this full featured fulfillment module bundle.Save 20% by purchasing both modules together. These modules provide complete design control of HTML Emails by using the new Store Morph Technology™ based templates. Use them in addition to or as a replacement for the standard text Customer Order Confirmation and Merchant Notification Emails. These module automatically install and configure the default Email templates, which can be further customized to meet your needs. The HTML Email is sent using Merchant Mail Server and Module Configuration settings.
Customer Order Confirmation HTML Email Template - Reg. $49.95 - Module Details
The ADS Order Fulfillment HTML Email Modules Features:
Simple Module Installation, Configuration and Controls
Automatic installation and assignment of Default HTML Email template and settings.
Module provides complete design control of HTML email using the new Store Morph Technology™ based template.
Never worry about making template changes. Module utilizes new version history control.
Template is pre-configured to send an HTML Email similar to the invoice page layout.
Provides controls for Email Subject, To, and CC Email Address.
Menu and Template based control of new features. No template editing required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Module installation and functionality has the following requirements:
MIVA Merchant Version 5.0
No template editing is required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Take control of your Merchant Email Notification with this full featured fulfillment module. This module provides complete design control of HTML email notification using the new Store Morph Technology™ based template. Use it in addition to or as a replacement for the standard text Merchant Email Notification. This module automatically installs and configures the default Email template, which can be further customized to meet your needs. The HTML Email is sent using Merchant Mail Server and Module Configuration settings.
The ADS HTML Merchant Email Notification Features:
Simple Module Installation, Configuration and Controls
Automatic installation and assignment of Default HTML Email template and settings.
Module provides complete design control of HTML email notification using the new Store Morph Technology™ based template.
Never worry about making template changes. Module utilizes new version history control.
Template is pre-configured to send an HTML Email similar to invoice page layout.
Provides controls for Email Subject, From and To, and CC Email Address.
Menu and Template based control of new features. No template editing required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Sample snap shot of a Merchant Notification Email Configuration Screen:
Sample snap shot of a Default Merchant Notification Email:
Module installation and functionality has the following requirements:
MIVA Merchant Version 5.0
No template editing is required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Search Engine Optimization (SEO) is a key to the success of your On-Line business. This module provides a multi-level control of your store meta tags. You can specify meta tags on a global, page, category and product levels. Module provides a template field for each of its levels, along with an Advanced META Tag Generator Tool which will quickly generate common meta tags, based on provided information. METAMaster Module is designed for easy intallation and is automatically configured for SFNT Storefront, CTGY Category Display and PROD Product Display pages. You can easily add this functionality to any other page used by MIVA Merchant system. This gives you master control over your store meta tag settings.
The ADS META Master Module Features:
Simple Module Installation and Configuration
Automatic installation, configuration and item assignment for SFNT, CTGY and PROD pages.
Automatic installation and assignment of revised Storfront, Product Display and Category Display templates. Current version history templates are used to generate revised templates. Previous template versions will be available through version history.
Multi-Level control of store meta tags. Global, Page, Category and Product Level controls are available.
Advanced META Tag Generator Tool which will quickly generate common meta tags, based on provided information. You can also quickly check the character count for META Description and Keywords. This tool will be available on all METAMaster controlled fields.
Module is fully compatible with Merchant Template language. Tokens can be used to dynamically populate information in your meta tags, which can be a great time saver.
No template editing is required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Global Level Control:
Global META Tag settings are used if no other meta tags are available
Global Level Control can be used on any of MIVA Merchant pages
Advanced META Tag Generator Tool make creating meta tags simple
Tokens can be used to automatically insert content
Page Level Control:
Page META Tag settings are used if no Product or Category meta tags are available
Page Level META Tags take priority over the Global Level settings
Page Level Control can be assigned to any of MIVA Merchant pages
Advanced META Tag Generator Tool make creating meta tags simple
Tokens can be used to automatically insert content
Category Level Control:
Category Level META Tags take priority over the Global and Page Level settings
Advanced META Tag Generator Tool make creating meta tags simple
Tokens can be used to automatically insert content
Product Level Control:
Product Level META Tags take priority over the Global and Page Level settings
Advanced META Tag Generator Tool make creating meta tags simple
Tokens can be used to automatically insert content
Additional Module Uses:
Easily add module functionality to any other page used by MIVA Merchant system.
Use this module to provide additional content to the page HEAD area, specific to individual page templates, categories and products. The content may be javascript, stylesheets or any other page, category or product specific information that belongs in the HEAD section of the page.
Sample META Master Category configuration screen with Advanced META Tag Generator Tool
Module installation and functionality has the following requirements:
MIVA Merchant Version 5.0
Settings and control this module provides are used in conjunction with Item "ads-metamaster", PROD Product Display, CTGY Category Display and SFNT Strorefront page templates that are pre-installed and configured with this module.
Original templates and/or Merchant "Original" templates will not be modified by this module and can be restored, using the new Version history features, at any time.
No template editing is required, but is available for advanced users. HTML and template scripting knowledge is required to make template modifications. If you do not have these skills it is recommended you contact ADS representative to get assistance with template design and customization.
Now you can have greater control of Merchant functionality by seamlessly integrating external files and scripts into any of MIVA Merchant pages. This module provides store administrators and developers an ability to insert and manage content and/or execute scripts outside the Merchant system. You can even insert content from another server or domain connected to the internet. The module provides a way to insert/execute files in various ways; by inserting a content file(HTML or TEXT)) located in a script or data directories, executing a compiled MIVA Script(.mvc) file directly or with a required function, and calling a file or script loacated on the same server or another server. If you are familiar with MIVA Scripting language, this module gives you an ability to access and control Merchant arrays, global and local variables, data files, etc., without creating a custom component module. Just plug-in your Item Call to a file into any Merchant Template and customize the execution inside your file.
The ADS External File Pro Module Features:
Module automatically creates and configures the necessary item, when installed.
Smart Item monitoringp rovides quick access to Pages where the Item is used.
You can insert an appropriate Render Token in any page related template(s) to utilize module features.
Render Tokens can be used in Page Templates, Product List Layouts, Messages, Headers, Footers, etc..
Module includes five Render Tokens in order to provide various methods for inserting and/or executing external files and scripts. Depending on the type of a Token used, additional Parameter Information may also be included.
readscript - Token provides a way to read and render an external file located in the script directory, on the same server as Merchant installation. The inserted file may contain HTML or TEXT content, but does not have to use a specific file extension.
readdata - Token provides a way to read and render an external file located in the data directory, on the same server as Merchant installation. Since an external file is located in the Data directory, it would normally not be accessible by the public. You can use this functionality to display content not directly available. You can also use this feature with Merchant Availability Groups to insert specific content only available to that Availability Group members. The inserted file may contain HTML or TEXT content, but does not have to use a specific file extension.
run - Token provides a way to execute an external, compiled, MIVA Script file (.mvc) located in the script directory, on the same server as Merchant installation. There are no Function requirements in this method and only Global Merchant variables will be available.
function - Token provides a way to execute an external, compiled, MivaScript file (.mvc) located in the script directory, on the same server as Merchant installation. A Specific Function with parameters is used. Merchant Global, All_Settings, Settings, Module, Item and passed Parameter variables will be available to this function. An uncomiled MIVA Script file containing example Function is included with Module distribution. This function also contains an example Breadcrumb Navigation script which can be used on Category and Product Pages.
call - Token provides a way to call(read/execute) and render an external file located on any server, accessible through an HTTP call. Youc an also use this functionality to execute external script files. These files can be MIVA, PHP, ASP, FLASH, Perl, JAVA, CFM, etc..
Please Contact Us with any questions about module features.
Module installation and functionality has the following requirements:
MIVA Merchant Version 5.x
Settings and control this module provides are used in conjunction with a pre-installed ads-extfile Item, any Merchant related templates and an external customer supplied file.
MIVA Script Compiler is required to create and use executable MIVA Script files(.mvc). The compiler is available for a free download from MIVA.
HTML and Merchant templatescripting knowledge is required to make template modifications. MIVA orother Scripting language knowledge is required to create executable files. If you do not have these skills it is recommended you contactADS representative to get assistance with template design and customization.
Give your customers bettercontrol of their shopping experience. This module provides a way forthem to save their favorite items, with selected attribute options, tothe Favorites QuickList. Products can be added to Favorites QuickListfrom Product, Category, Search, Product List pages or the Entire Basketcan be saved, to checkout later. This provides a quick and easy was toorder their favorite or frequently bought items, without having to browse thestore or search for them, all from one screen. The Favorites list canbe sorted by code, title or price, and quickly modified using provided controls.Store developers and managers have complete control over thelook and feel of My Favorites QuickList layout using the automaticallyinstalled, Store Morph Technology™ templates. Thismodule is ideal for busy and wholesale stores.
The ADS My FavoritesQuickList Features:
Simple ModuleInstallation, Configuration and Controls
Automaticcreation, installation and item assignmentof My Favorites Default Page and ProductList Layout templates and settings.
Automaticinstallation and assignment of My Favoritespage required items.
Automatic modificationof existing page and layout templates. Allyou need to do is insert a text or graphicallink to My Favorites QuickList anywhere in yoursite navigation.
Moduleprovides complete design control of My FavoritesPage usingthe new Store Morph Technology™ basedtemplates.
Neverworry about making template changes. Moduleutilizes new version history control.
Twosample templates are automatically installedfor the My Favorites Product List layout.Thetemplates can be further modified to meetyour needs.
Just add a link to My Favorites QuickList anywherein your template and you are ready to go.
Notemplate editing required, but is availablefor advanced users. HTML and template scriptingknowledge is required to make template modifications.If you do not have these skills it is recommendedyou contactADS representative to get assistancewith template design and customization.
Enhanced User InterfaceFeatures and Controls.
Since Customersare required to be logged in to use thisfeature, they are automatically taken tothe Account Login screen if they click onMy Favorites navigation link or try to additems to their Favorites.
Customers can save their entire basket to Favorites fromthe basket screen. Product and Attribute/Optioninformation is also saved.
Add individual items to Favorites from Product,Category, Search and Product List pages.Product and Attribute/Option informationis also saved.
Quickly add multiple selected items, with attributes,and quantities to Basket with just one click.
Quickly delete multiple selected items from Favoriteswith just one click.
Breadcrumb Navigation for My Favorites QuickList.
Product Pagination with Product Totals, PageNumber Links and Previous/Next buttons. Productspagination is controlled through merchant admininterface.
Quick Favorites product sorting by Product Code,Name or Price in ascending or descending order.
Samplesnap shot of My Favorites Quick list page layout and controls:
Samplesnap shot of Product Page with Add to Favorites button:
Samplesnap shot of Basket page with Save to My Favorites button:
Samplesnap shot of a My Favorites Page Template administration Screen:
Samplesnap shot of a My Favorites Product List Layout Template administrationScreen:
Module installationand functionality has the following requirements:
MIVA Merchant Version5.0
No template editingis required, but is available for advanced users. HTML and templatescripting knowledge is required to make template modifications. Ifyou do not have these skills it is recommended you contactADS representative to get assistance with template design andcustomization.
Takecontrol of your Customer Order Confirmation Email with this full featuredfulfillment module. This module provides complete design control of HTML emailconfirmation using the new Store Morph Technology™ based template. Useit in addition to or as a replacement for the standard text Customer OrderConfirmation Email. This module automatically installs and configures thedefault Email template, which can be further customized to meet your needs.The HTML Email is sent using Merchant Mail Server and Module Configurationsettings.
The ADS HTML CustomerOrder Confirmation Email Features:
Simple Module Installation,Configuration and Controls
Automatic installationand assignment of Default HTML Email template and settings.
Module provides completedesign control of HTML email notification using the new Store Morph Technology™based template.
Never worry about makingtemplate changes. Module utilizes new version history control.
Template is pre-configuredto send an HTML Email similar to invoice page layout.
Provides controls forEmail Subject, To, and CC Email Address.
Menu and Template basedcontrol of new features. No template editing required, but is availablefor advanced users. HTML and template scripting knowledge is requiredto make template modifications. If you do not have these skills it isrecommended you contactADS representative to get assistance with template design and customization.
Sample snapshot of a Customer Order Confirmation Email Configuration Screen:
Sample snapshot of a Default Customer Order Confirmation Email:
Module installation andfunctionality has the following requirements:
MIVA Merchant Version5.0
No template editingis required, but is available for advanced users. HTML and template scriptingknowledge is required to make template modifications. If you do not havethese skills it is recommended you contactADS representative to get assistance with template design and customization.
Mail Order Manager for MIVA Merchants Order Processing Made Easy for MIVA Merchant
No matter how great your MIVA Merchant ecommerce site is at collecting orders, you still need to manage the orders processing, inventory, accounting, customer database, marketing, reporting and so much more to make sure your customers are happy and your business grows. And, while that's a long list of tasks, doing it all well results in a operational efficiencies that keep your business thriving and profitable.
Trying to "piece together" a total solution for all these jobs with a mix of "off-the-shelf" general accounting, contact management, mailing, inventory or simple database programs, can be expensive and simply does not work because you lack true integration and streamlined processes. As thousands of successful ecommerce, mail order and catalog merchants already know, when it comes to the everyday tasks associated with order management, M.O.M. is simply the best tool available.
Together M.O.M. & MIVA Merchant offer a complete, cost-effective and scalable solution for your entire business and integration is precisely what makes the M.O.M. and MIVA Merchant solution so awesomely powerful! Import your MIVA Merchant orders directly into M.O.M. and let M.O.M. do the rest.
Everything you need to know about a customer from one, centralized, user-friendly screen
FEATURE SUMMARY
Order Entry & Processing
MIVA Merchant order import
Phone, mail, and web orders
Order search by order or customer information
Batch and 'real time' credit card & echeck processing
Pick/pack paperwork with scan & pack control
Import from order taking services and the web
Order export to fulfillment companies
Quotations
Return authorizations
Gift order management
Customer Management
Multiple Criteria Customer search
Information and catalog requests
Phone contact and call scheduling
Online display for contacts, accounts, previous orders, previous purchases
Built-in form letter writer including MS Word® interface
MS Outlook® interface for e-mail correspondence
Symantec WinFax® interface for fax correspondence
Customizable customer information fields
RFM analysis
Points/rewards programs
Customer relationship management
Inventory Management
Unlimited selling prices
Unlimited purchasing levels
Automatic PO generation
Drop-ship processing
Composite (kit) items
Continuity programs
Subscriptions
Serialized inventory items
Size/color matrices
Discontinued items
Service items
Online product information
Cross-sell/up-sell/substitutes
Bin and warehouse management
Shipping
Unlimited shipping methods
Rates/zones for UPS®, FedEx®, DHL®, USPS® and others
Customer shipping charges based on actual cost or in-house schedule
Interfaces for UPS, USPS, DHL and others
Accounting
Query-based reporting
Accounts receivable
Aging & finance charges
Accounts payable
Check processing
Calculation and reporting of sales tax
G/L Interfaces to most popular third party applications
Sales and Marketing Analysis
Ad source and catalog
Royalties & commissions
Inventory reports
Built-in graphing feature
Reports preformatted for use with MS Excel
Internet Commerce
Best of all, you can start with the configuration of M.O.M. that is perfect for your business today and add more as your business grows and evolves. So take wait, take advantage of this exclusive MIVA CENTRAL offer today.
Manage coupon addition and redemption functions within a Miva Merchant 5.x storefront with this plugin module. License is for ONE mall. Within that single mall, it can be used in multiple stores without additional license. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features:- Configurable prompt - Configurable action - Configurable redemption - Configurable coupon rejection messages - Uses tokens to place input on pages - Searchable coupon database with pagination - Easy view admin for coupon content and historical usage - Coupon codes can be individually assigned - Import coupon codes from flat file in bulk - Autogenerate unique coupon codes with token - Assign coupon code as a series for affiliate purposes - Global scope or for specific products - Checkout coupons one per order - Instant coupons on product pages, multiple per order - Fixed amount or percentage of eligible products discounting - Specific product eligibility can be scoped to the attribute level - Minimum order level for redemption of checkout coupons - Establish expiration dates - Line item display in basket after redemption - Single use coupons - One per customer coupons - Multiuse coupons (can be limited) - Free shipping coupons - Limit the country, state or zip a coupon can be used for - Combination of free shipping and order discount (% or fixed) coupon - Easy deletion of expired coupons - Coupon report identifies coupon usage
Feature Details. You can add coupons through the standard Miva Merchant admin interface and include usage criteria.
An unlimited number of coupons can be assigned to the store and eachidentified with a coupon code. Once you have added the module to the store, you can add coupons in the Order Fulfillment section of the admininterface. When you select the Add icon, you will have several input fields to fill in. You must enter a unique code for your coupon. Thisis the code that you will give to customers so they can shop and redeemthe coupon. It can be any combination of letters and/or numbers.
You canembed a token in your welcome email or notification emails generated with our Mail Manager (Emporium Plus - Weiland) module. A unique coupon code will be created and is based on the coupon template you designate. You can have an unlimited number of templates and an unlimited number of coupons copied from them. If you are not using our Mail Manager, you can still activate the generator by placing the token in the invoice header. If you are using our Tell A Friend (Emporium Plus - Weiland) module, you can embed the unique coupon code in the emails that customers send when referring their friends to your store. The coupon generation is also useful when it is embedded into the follow on contact emails that our Follow On Contact (Emporium Plus - Weiland) module sends out.
If you have a lot of coupons you want to load into the system quickly,there is a coupon import from flat file module
An optional expiration date can be included which will prevent its useif the date has passed. Enter it in the year, month, day format, eg. 20000724 would be July 24, 2000. If you leave this field blank the coupon will never expire. However, you can still delete it manually through the admin interface.
A fixed value OR percentage discount off the order total is assigned to each coupon. The default is fixed value/price, e.g. $5.00 off the order total. If you put the % sign in the next input field AFTER the value field, it will calculate the coupon value based on the assigned percent of the order total. The %, if used, is entered in the separate field to the right for that purpose. If left blank, the calculation will be based on the fixed value of the coupon. See the note below about restricting discount calculations to specific products instead of the order total. A maximum redemptionvalue can be assigned to each coupon.
Free shipping coupon option. If you enter the letter S in the field to the right of the value field, the coupon will be used to allow free shipping for the entire order. Other criteria for the coupon must be met, e.g. minimum order amount, eligible products, etc.
Optionally, a coupon can be allowed only when an order total reaches a specific amount. For example, you can give a 10% discount when the order total reaches $200 as an incentive or promo. In all cases where a raw value is used, you must make this value equal to or greater than the value of the coupon. If you usethe percent calculation, this value can be any value, including zero.
Based on your state's tax requirements, the coupon can be designated toreduce the sales tax or not reduce it. The coupon's tax effect is onthe order total, not on individual products. For example, in some states, a store coupon reduces the cumulative value of products purchased before the sales tax is applied, hence you would want it to reduce tax. The exception to doingthis is if your products are likely to be non-taxable, making a coupon reduce tax could result in a negative tax calculation. Another type coupon might be the manufacturer coupon. In some states, manufacturer coupons do not decrease the tax liability. You should determine your state's tax requirements before adding coupons to your store.
Coupons can either be used:
multiple times - The coupon can be used at every visit by any customer who shops at your store. This is usually used as a promo to customers,user lists, clubs, etc. They often have a short expiration date to limittheir use. A typical usage might be a special holiday sale, eg 10% offeverything in the store if used by a specified date. This would eliminatethe need for special price groups if the intent is that everybody who hasthe coupon code can use it. In the compiled version you can limit the number of times a multiple coupon is redeemed.
only one time for each customer - The coupon can only be used for one visit per customer. When the same customer shops at your store a secondtime, if he/she uses the same coupon code, it will be rejected. This isprobably the most common coupon and is usually used in print ads or as a promo, eg. "$5.00 off on your next visit".
only one time for a unique coupon code - The coupon can only be used once. Once any customer has used this code, it becomes unavailable for any other purchase. This is often used as a customer relations tool, e.g. "sorry for the inconvenience, please accept this coupon.....".
Global or product related. You can restrict usage of a coupon in your store so that it can be used only if a specific product is ordered. You can list several product codes,any of which in the basket would make the coupon valid if the other requirements are met. Leaving the product code blank means that customers do not have to order a specific product as long as they meet the other requirements the store owner has specified. If you check the box to the left of the product code list, and are using the percentage discount, only those products in the code list will be used in the calculation using the qualifying products subtotal. If you do not check the box, the percentage discount will be applied against the order total. Youcan use a wildcard for the product list, e.g. 1AA* would make all productsbeginning with 1AA eligible for the coupon discount.
Use instant coupons on the individual product pages and for specific products. These coupons are redeemed at the product page and instantly appear in the basket as a line item discount related to a specific product. Unlike the global checkout coupons, customers can redeem multiple instant coupons in a single order. From a marketing standpoint this gives the merchant the opportunity to offer a promo code atthe product level which gives an impending event (expiration of the promo)to encourage sales while not lowering the value of the product with an overtprice discount.
You can restrict the coupon usage down to the attribute level. For example, you can limit the coupon to product codes beginning with 1AA and the attribute "Version" with the specific option value of "4.5". The format for the input would be 1AA*~Version~4.5|
If you precede the product list with a - (minus) character,the coupon will be excluded from use with those products.
You can limit the coupon to be used only if the customer is in a specific zone. You can use ONE of six possible zone limitations for each coupon (ship to: country, state or zip; bill to: country, state or zip).
Appropriate error messages are displayed when coupons don't meet theusage criteria established by the store owner. When the shopper entersa coupon code that is not valid based on the criteria you establish, he/she will see an error message just below the coupon codeinput when the page is re-displayed.
In admin, the coupons can be easily displayed and edited. The couponsare displayed in a table format with configurable number of coupons per page displayed. The entire coupon database is searchable by coupon code or beginning portion of the coupon code.
Expired coupons can be removed from the database (to cut down on disk usage) one at a time or in mass. In admin, you can either put a checkin the remove column and select update or select purge expired coupons, then select update.
A historical database, which can be imported and analyzed in database orspreadsheet software, is maintained on all coupons used. The couponuz.dbfcan be FTPd to your PC for further analysis in MS Access, MS Excel, or other data management software. This could be useful in determining which coupons bring you the most activity. The number of uses for each coupon is also displayed in the admin table.
The coupon usage report module can provide historical data within your admin. You can summarize or list each coupon used for a specific time period. You can also restrict the output to a specific coupon code or a string of characters in a coupon code. This latter is useful when you have assigneda series of coupons to an affiliate or advertising campaign. You can determine how much business was brought in with the coupons from various sources.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
The Returns Processing module provides an integrated Returns Processing system for your Miva Merchant store. It provides your customers a contact form where the customer can request a return and then track the progress of that return. Within the Miva Merchant admin, the storeowner can approve or decline a return. For approved returns an RMA number is generated, the returned products are tracked, and the type of credit issued to the customer can be recorded. All of this tracking information for returns requests is provided to the customer in a Return History screen that can be viewed while logged into the store.
Key Benefits Customer Benefits:
“Return Request” web page for customers to request returns
Customer chooses from a drop down list the order number for which the return is requested.
Customer selects the products in the order for which the return is requested.
Customer chooses from a drop down list the reason for the return and can also add comments/message for the storeowner
“Return History” web page for customers to track return process
Customer can return to the storefront to review all progress with the return. (Customer must have an account to access this information)
Storeowner Benefits:
Return Request and Return Request History screens are fully customizable with templates when using Dynamic Templates (MMUI-based stores) or the OpenUI SuperMod (OpenUI-based stores)
Store owner receives an email when a new Return Request is initiated by a customer
Store owner can approve or disapprove return requests
Auto-approval available based on reason for return
If return request is approved, RMA ticket is automatically created to track the return of items from the order
Storeowner can set a restocking fee and/or percent of order fee that is automatically subtracted from the refund given to the customer
Storeowner can edit the RMA number so that it matches internal systems
Storeowner can change and edit the items from the order that are included in the RMA ticket. The system tracks the return items from other RMA numbers, ensuring customers do not receive a refund on the same item more than once.
Storeowner checks off items in the RMA as they arrive back at the store
Storeowner can change the dollar amount of refund/credit for the return
RMA automatically closes when all items have been checked off as received
Once the RMA is closed, the storeowner chooses the type of credit used to reimburse the customer for the returned items from a drop down list.
When used with the Copernicus CustCredit module, the drop down list includes CustCredit as an option for reimbursement. When chosen, store credit is automatically applied to the customer’s account for the amount of the closed RMA.
Product Requirements: Miva Merchant: 4.12+
This product may be used with the following user interfaces:
MMUI
MMUI with Dynamic Templates (provides additional functionality to the module)
OpenUI
OpenUI with OpenUI SuperMod (provides additional functionality to the module)
For installation/upgrade services, please contact Copernicus
Try this product out for FREE on Miva Mia -- send a request to sales@cbstech.com for your free product distribution for use on Miva Mia. Be sure to let us know if you need an uncompiled or compiled version of the module. For more information about Miva Mia, available for FREE download from Miva Corporation, please visit: Miva.com
Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice.
Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Immediately visible when you log into admin is the number of pending orders - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can have one click re-order from invoices in the current orders
Feature Details.
Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.
In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with this internal inventory management (IM) system to improve the overall IM usability.
In the administrative interface:
Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
Display the number of status = "pending" orders in the main admin screen, Store Notifications section, so pending orders are immediately visible when you log into admin. A convenient popup shows order numbers and dollar total of each.
Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).
From the customer account record:
Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
Follow-on Contact - generate after sales communication at pre-determined points of time in the future
Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails
OpenUI required. This module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen.
