Found 711 Modules or Applications that might fit the bill
Use caution when considering any modules from modStop. Their support has been reported by umpteen Miva Merchant users as suspect and worse. Some of their modules are simple and shouldn't require support. Please contact us with any questions concerning them or their modules.
The Shipping SuperModTM provides a complete shipping method control system that allows you to limit what shipping options are available to your customers based on criteria such as shipping address or even what products are being purchased. It allows you to rename and reorder shipping methods in your store, and provides fall-back shipping methods that can be used when no other shipping methods are available– for instance, when online shipping calculators are down.
Key Benefits Include:
Control the text displayed for each shipping method
NEW! Can be used with any user interface module including MMUI
Filter shipping methods available to the customer based on:
Number of items in basket
Subtotal of basket
Day of week
Time Ranges
Availability Groups
Ship-To Country
Ship-To State
NEW! Zip Codes & Zip Prefixes
Weight Minimum/Maximum
Bill-To/Ship-To Match
Uses existing shipping modules
Allows storeowner to constrain shipping methods available for each product in the store. Customers can only checkout of the store when all products in the order have a common shipping method. *
Integrates and shares data with other checkout enhancements from Copernicus
* If you use the Shipping SuperMod and a customer tries to purchase products that cannot all be shipped with the same method, no shipping methods will be available to the customer at checkout because your shipping rules are mutually exclusive and Miva Merchant on its own does not allow multiple shipping calculations in the same order. You can solve this by adding the advanced functionality of the Copernicus CheckOut SuperMod to your store, OR, allow for a "least common denominator" shipping method that is always available for all products. To learn how to do this, go to the Shipping SuperMod FAQ on the Copernicus website.
Example Usage:
A storefront that sells cakes and jelly beans online has a shipping problem. When a customer purchases a cake, the cake needs to be delivered overnight so that the cake is fresh upon delivery. When a customer buys jelly beans – they can be shipped using regular ground shipping since the jelly beans won’t go stale for quite a long time. Since the storefront offers overnight air and regular ground shipping, many customers are choosing regular shipping for their cakes and are very upset when they receive a stale cake 5 days later. The Shipping SuperMod allows the storefront owner to limit the shipping choices given to the customer given what the customer places in his shopping basket. Using the Shipping SuperMod, the storeowner creates shipping constraints on each of the products in the store – thus allowing the cake to only be shipped via overnight air. He allows the jelly beans to be shipped via overnight air or regular ground shipping. If the customer only purchases jelly beans, the customer can have a choice of overnight or regular ground shipping. If the customer chooses just a cake, he is given only the choice of overnight shipping. If the customer has jelly beans and a cake in his shopping basket, his shipping choices are limited to “overnight air” (to guarantee the freshness of the cake) since “overnight” air was created by the storefront owner as the “least common denominator” shipping method (i.e. all products in the store have the option of overnight air as a shipping method.) The customer can checkout of the store since the order has a valid shipping option.
SPECIFICATIONS & TECHNICAL NOTES
Number of items in a basket:
Limit shipping methods available based on the number of items in the basket.
Subtotal of basket:
Restrict the shipping methods available given a threshold for the subtotal of the basket.
Day of week:
Limit the days that a specific shipping method is available (all/weekend/weekdays).
Time ranges:
Limit the time of day that a specific shipping method is available (up to 2 specific ranges).
Availability Groups:
Limit the shipping methods available depending on what “group” the customer is in.
Countries:
Limit the shipping methods available to customers based on their Ship-to country.
States:
Limit the shipping methods available to customers based on their Ship-to state (in the US).
Zip Codes / Prefixes
You can specify that a shipping method is only available to certain zip codes. The zip codes are treated as prefixes; for example, setting a zip code constraint to 349 will only allow the method to be used for zip codes between 34990 and 34999.
Weight Minimum:
Constrain the shipping methods available based upon total order weight minimum.
Weight Maximum:
Constrain the shipping methods available based upon total order weight maximum.
Bill To/Ship To Match:
If the Bill To and Ship To addresses do not match, only allow certain shipping methods.
For complete control of the checkout process the Address SuperMod™, CheckOut SuperMod™ and Shipping SuperMods™ all work together. Each item in the basket can then be shipped to a different address using a different shipping method. Shipping methods available to each address can be filtered based upon the products in the basket, the destination, etc., and shipping for each address line item is calculated individually.
The NetPush Advanced Inventory Module allows Miva Merchant store owners to track inventory within Miva Merchant all the way down to the attribute/option level. The module has numerous configuration settings that should allow the admin to display and track any simple or complex inventory configuration. Inventory levels are only adjusted at checkout time so there is no need to worry about old baskets causing inventory problems. The module comes with an import and export module that allows administrators to easily update inventory levels by using csv files.
We suggest using template modules like Viking Coder's Product Templates and
Category Templates if you want better control of the look and feel of your pages with regards to inventory. This will allow you to use tokens for display. Otherwise, you will have to settle for built in hook point displays that are built into the module and are configurable through the administration area.
The Advanced Inventory Module will send email when stock goes below certain configurable low stock level and can disable products when stock goes below the out of stock level. Administrators can also customize every message shown to the user. Fine grain customizations are made easy because the module allows product level configuration settings the ability to override global inventory configuration settings. This allows Miva Merchant Administrators the ability to customize inventory configurations for every product, if he or she wishes.
Notes:
OpenUI Tokens This module can be used with OUI OpenTokens. To use the module with Viking Coders template modules, see the OpenToken instructions and examples in the documentation on the NetPush.com site.
Product Upsell This module does not show stock information on the product upsell screens at this time. Stock is still tracked in the basket and checkout, but no current stock level is shown on the upsell screens during checkout unless you are using alternatives like tokens in templates.
Basket Redirect and Error Message The user is automatically redirected to the basket screen if he or she adds items to the basket that makes the product go out of stock or if the product is already out of stock. The error message is shown above the basket screen using a hook point in the Open UI. The message is configurable in the admin area.
Checkout Screen Error If configuration is setup to do so, the module will block a user from checking out if their basket has an item that is out of stock. This message is shown automatically at the top of the screen. The message is configurable in the admin area.
Pipes ( | ) Product codes, attribute codes, and option codes must not contain the pipe character. NetPush Advanced Inventory uses the pipe to delimit for lookups. Pipes in your codes will cause the module not to work correctly.
Requirements:
Open UI 4.723+ This module requires that you have OpenUI installed in your store. The module uses hook points in the OpenUI. You must have OpenUI version 4.723 or higher if you plan to use the OpenToken functionality available in this module. Please see the OpenUIsite for information about latest versions and bug fixes.
Miva Empressa 3.96+ This module requires that you have Miva Empressa 3.96 or higher. The module uses functionality that is only available in newer versions of the Empressa Engine. Miva regularly releases new versions of Miva Empressa and the Virtual Machine to add new functionality and fix bugs. If you are on an older version, consider contacting your hosting company. You can find the Miva Empressa version at the top left hand of your Store Administrator when you first login. It should show your Miva Merchant version and your Miva Empressa version.
Miva Merchant 2.x, 3.x, and 4.x This module should work with most versions of Miva Merchant. In order to use the deactivate product option, you must be on version 3.0+. All testing and development was done on versions 4.13+.
Global Configuration Screen
All inventory settings will use the global configuration settings found in the Miva Merchant Administration area under Stores > Your Store > System Extension Configuration > NetPush Advanced Inventory. One may override these settings for products (see product level settings below). Each product must also be manually turned on before tracking starts. See product settings below.
Configuration Settings
Use NetPush Inventory You must set this to "Yes" if you want the module to be turned on. If this is set to "No", the module will not do anything.
Amount considered out of stock Usually this would be 0, but it can be set to any number, including negative numbers. Once the stock level reaches this number, it will be considered out of stock.
Deactivate when product level is out of stock In Miva Merchant versions that support it, the module will turn the Active flag for a product to off, if the product reaches the out of stock level. This only works on the product level, not for the attribute/option level.
Allow purchase even after out of stock Turning this on will allow customers to purchase products even after they go below the out of stock level. This could be a backorder situation.
Automatically remove from basket When a user adds products to the basket, the products will be removed if it makes the inventory go below the out of stock level and the admin is not allowing purchases when products are out of stock. Please take note that this option could cause problems if other modules are installed that also act on the basket.
Send Low Inventory Notices Turn this on to receive email warnings when inventory goes below the low inventory level.
Amount considered low The level that is considered low. Use this setting to trigger emails that will warn you when inventory is hitting a low level.
Low Email To Address Set this to the email address of the person who should be receiving emails when stock is at a low level.
Low Email From Address Set this to the email address that should be set as the from address in low stock emails.
Low Email Subject The subject of the low stock email. This field has token replacement.*
Low Email Body This is the body of the low stock email. This field has token replacement.*
Automatically change stock levels Turn this on if you want the system to subtract stock when a user purchases. If this is set to "No", the system will not update stock levels.
Show out of stock messages Turn this on to show out of stock messages on the product page when stock goes below the out of stock level.
Show in stock messages Turn this on to show how much stock is left on the product page.
Out of Stock Messages*
Product Level This message is shown to the user on the product page below the shipping weight.
Attribute Level - Checkbox This message is shown to the user on the product page next to a checkbox option.
Attribute Level - Radio Buttons This message is shown to the user on the product page next to each radio button option.
Attribute Level - Select Box This message is shown inside of the drop down on a select box. HTML should not be used here.
In Stock Messages*
Product Level This message is shown to the user on the product page below the shipping weight.
Attribute Level - Checkbox This message is shown to the user on the product page next to a checkbox option.
Attribute Level - Radio Buttons This message is shown to the user on the product page next to each radio button option.
Attribute Level - Select Box This message is shown inside of the drop down on a select box. HTML should not be used here.
Other Messages*
Out of Stock - Basket Line Marker This helps the user to see which products have gone out of stock when looking at the basket. A red asterisks may be a good indicator for the user.
Out of Stock - Basket This message is shown to the user above the basket when a product has gone out of stock when adding, updating, or looking at the basket. Products can go out of stock at anytime, even after a user adds it to their basket. This is because stock levels only change after checkout.
Out of Stock - Checkout This message is similar to the out of stock basket message. It is shown on the payment screen during checkout. This should be considered one final inventory check before allowing the user to purchase.
* Token Replacement This module has a few built in tokens for messages that allow you to give yourself and the user more detailed information. Some of the tokens below can only be used on certain screens, or in emails.
%%stock%% - Displays the current stock level. (1,2,3) %%basket_quantity%% - Displays the amount in the basket and is unlikely to be used. (1,2) %%available%% - Displays the amount of stock left before hitting the out of stock level. (1,2,3) %%oos_level%% - Displays the out of stock level. (1,2,3) %%line_items%% - Displays a list of line items that are effected. (1,2) %%product_id%% - Displays the product id. (1,2,3) '%%product_code%% - Displays the product code. (1,2,3) %%product_name%% - Displays the product name if available. (3) %%attribute_code%% - Displays the attribute code, or None if the effected product is only being tracked at the product level. (1,2) %%option_code%% - Displays the option code, or None if the affected product is only being tracked at the product level. (1,2)
1. Is used for the low stock email body and subject 2. Is used for the out of stock basket message and out of stock checkout message 3. Is used for the in stock and out of stock messages on the product pages.
Product Configuration Screen
All inventory settings will use the global configuration settings found in
the Miva Merchant Administration area under Stores > Your Store > System Extension Configuration > NetPush Advanced Inventory. To override these settings at the product level, go to the product in the administration area and click on "NetPush Advanced Inventory". You will see the settings below.
Configuration Settings
Use NP Inventory on this Product You must set this to "Yes" if you want to track inventory on the product. You must manually set this to "Yes" for every product that you want to track. If this is not set to "Yes", no inventory tracking will take place. By default, no product is tracked.
Override Global Settings If this is set to "Yes" the configurations settings will be taken from the individual product screen instead of from the Global configuration settings found under under system extension configuration. If set to "No", the module will use the global settings from above when doing inventory for the product. The default is to use the global settings.
Amount considered out of stock Overrides same setting under Global Configuration.
Deactivate when product level is out of stock Overrides same setting under Global Configuration.
Allow purchase even after out of stock Overrides same setting under Global Configuration.
Automatically remove from basket Overrides same setting under Global Configuration.
Send Low Inventory Notices Overrides same setting under Global Configuration.
Amount considered low Overrides same setting under Global Configuration.
Low Email To Address Overrides same setting under Global Configuration.
Low Email From Address Overrides same setting under Global Configuration.
Low Email Subject Overrides same setting under Global Configuration.
Low Email Body Overrides same setting under Global Configuration.
Automatically change stock levels Overrides same setting under Global Configuration.
Show out of stock messages Overrides same setting under Global Configuration.
Show in stock messages Overrides same setting under Global Configuration.
Out of Stock Messages*
Product Level Overrides same setting under Global Configuration.
Attribute Level - Checkbox Overrides same setting under Global Configuration.
Attribute Level - Radio Buttons Overrides same setting under Global Configuration.
Attribute Level - Select Box Overrides same setting under Global Configuration.
In Stock Messages*
Product Level Overrides same setting under Global Configuration.
Attribute Level - Checkbox Overrides same setting under Global Configuration.
Attribute Level - Radio Buttons Overrides same setting under Global Configuration.
Attribute Level - Select Box Overrides same setting under Global Configuration.
Other Messages*
Out of Stock - Basket Line Marker Overrides same setting under Global Configuration.
Out of Stock - Basket Overrides same setting under Global Configuration.
Out of Stock - Checkout Overrides same setting under Global Configuration.
Setting Product Inventory Levels
The administrator can set product inventory levels by going to the product page within the Miva Merchant admin area and clicking on NetPush Advanced Inventory. This is the same screen as the product level configuration. Product inventory levels are shown below the configuration area. To add new inventory, use the yellow add button. To edit inventory, click white add button next to the inventory entry.
The module checks inventory by looking at a unique combination of Product Code, Attribute Code, and Option Code. When entering stock levels, you enter the codes separated by a pipe. For example, shirt1|color|red, where shirt1 is the product code, color is the attribute code, and red is the option code. If you do not set an inventory level for an existing product attribute combination, no tracking is done. Setting a stock level of -9999 has the same effect.
Inventory at a product level You may choose to only track inventory at a product level in combination with or not at an attribute level. To enter a stock level for a product, simply use prodcode||. This tells the system that you are tracking the product code, but not the attributes or options by leaving them blank. Using -9999 for a stock level will temporarily turn inventory tracking off.
Inventory at the attribute level (checkbox, select box, radio buttons) Checkbox - prodcode|attrcode|(the last field should be left blank, as checkboxes have no options) Select Box and Radio Buttons - prodcode|attrcode|optcodeAll 3 are required and must be unique, even if you are using attribute templates. If you are using normal templates in combination with attribute templates, make sure you do not give them duplicate code names.
Using Advanced Inventory with Template Modules and OpenTokens
The Advanced Inventory Module can be used with 3rd party template modules like the ones from Viking Coders by using Open UI tokens on product pages to display current inventory levels. Please note that token support has not been completely tested as of yet.
%module|npinventory|stock_level% Returns the stock level for the product, attribute, option combination. To ensure that this works correctly, you should set g.NPI_Product_Code, g.NPI_Attribute_Code, and g.NPI_Option_Code to the current product code, attribute code, and option code. On a checkbox, make sure to set g.NPI_Option_Code = ''. On a product level, make sure to set the attribute and option variables to ''. After these globals are set, call the token. If the return value is -9999, the item is not being tracked.
%module|npinventory|stock_available% Same as above but shows the amount available.
%module|npinventory|oos_level% Same as above but shows the out of stock level.
%module|npinventory|stock_list% This token will set a global variable that contains an array of structures. You must set g.NPI_Product_Code equal to the current product code before calling the token. This array contains all of the product code, attribute code, and option code combinations for a specific product. It also contains the available stock, out of stock level, and other information shown below. This token makes it easy to create a stock table using OpenUI tokens in Viking Coders templates or in a product header or footer. Code examples are available in the help pages on the NetPush.com site. Array Structure: g.NP_Inventory_StockList[i]:attribute_code - Attribute Code g.NP_Inventory_StockList[i]:option_code - Option Code g.NP_Inventory_StockList[i]:stock_level - Stock Level g.NP_Inventory_StockList[i]:oos_level - Out of stock level g.NP_Inventory_StockList[i]:available - Stock Level minus out of stock level g.NP_Inventory_StockList[i]:allow_pur - Allow purchases even if out of stock from admin settings g.NP_Inventory_StockList[i]:low_amount - Low amount from admin settings g.NP_Inventory_StockListLen - Variable that tells you how many items are in the array (represented by i above)
Unattended scheduled tasks , including backups and batch exports . Important up-to-date data, number of visitors shopping, order notifications in real-time . Alerts for oversized files, broken databases , corrupted data, lost orders and emails. Automated cleaning up oversized data and removing temporary files . Statistics . Order history . Bestsellers . Instant shutting down the store, deleting baskets, packing. Instant access to MM Admin.
Displays the number of currently shopping visitors (opened baskets)
Automatically backs up and resets databases and deletes data files that grow over assigned file size quota - significant performance boost!
Automatically deletes temporary files from interrupted packing (i.e. products.dbt00000001)
Automatically deletes temporary upload files
Scheduled ábackups, Batch Exports, etc. (see below in SCHEDULED TASKS)
CHARTS Hourly, daily, weekly, monthly and yearly charts including historical data (unlimited) in following modes. The length of the displayed period is configurable, browsing in the history is of course possible.
Abandoned baskets
Failed payments
Total revenue (sold value)
Total number of orders
Total number of sold products
Total collected tax value
Total collected shipment charges
Number of failed e-mail notifications
STATISTICS Beside the data displayed in the charts and in the mouse-over popup windows over the charts, there are the following data available. The displayed values depend on the selected time mode - it shows either totals over the last hour, day, week, month, or year.
Number of new orders (unbatched orders)
Total number of orders in the given period
Total revenue in the given period
Total number of sold products in the given period
Total value of collected tax in the given period
Total value of collected shipping charges in the given period
Number of abandoned baskets in the given period
Number of failed payments in the given period
Number of failed e-mail notifications in the given period (with MmHTML, MmHTMLc or MmVENDOR)
Number of hits since the last reset (in MM Admin)
Number of visits since the last reset
Total revenue since the last reset
Total number of sold products since the last reset
List of bestsellers. It can contain limited number of bestesellers or list of all products sorted by number of sales. Values since the last reset in MM Admin.
INSTANT ACCESS To MM ADMIN Functions From the MmTICKER window you can access the following often used MM Admin functions with a single click on a button:
Instant access to the standard MM Admin without the necessity to log in
Shutting down the store to the maintenance mode and re-opening it again
Deleting baskets (all or expired only)
Packing store and domain data
Instant access to the batch report of new arrived orders (click on the new order announcement). Works with both Ultra Batch and the built-in MM batch report.
ALERTS AND EMAIL ALERTS MmTICKER watches your store and associated files and in addition to displaying an alert message on the screen it also sends e-mail alert to the store owner. Email alerts work even without the MmTICKER window opened!
File Quotas: MmTICKER warns if pre-defined files grow over the limit assigned to them. Works also with files 3rd party modules!
Database Consistency: MmTICKER verifies all pre-defined databases if they are not corrupted and do not contain duplicate records. Works also with databases 3rd party modules!
Alerts on failed schedule tasks or optionally email reporting of successfully finished scheduled tasks, too.
MmTICKER alerts when the number of failed payments in a day is bigger the given limit (possibly signilizes problems with the payment gateway or fraud attempts)
SCHEDULED TASKS You can set up inlimited number of scheduled taks to be performed daily, monthly or yearly. The defult pre-defined task schedules at 4:00AM the store for at the maintenance mode 15 minutes later, waits till the store is closed, deletes expired baskets, packs store data, packs domain data and re-opens the store. Scheduler may be configured so that it executes the tasks only if nobody is in the store. Currently, the following commands may be used:
Close - scheduling the store for the maintenance mode after a pre-define time (15 minutes by default)
WaitClose - waits till the store shuts down
DelExpBask - deletes expired baskets to increase the performance and reduce the file sizes
DelAllBask - deletes ALL baskets (even those not yet expired)
PackStore - packing store data to reduce store specific files and to rebuild store database indexes.
PackDomain - packing domain data to reduce common Merchant files and to rebuild mall database indexes.
ExportNew - exports new order to a file and sends the new batch by e-mail to the store owner (with Ultra Batch)
DelCC - for security reasons, deletes payment data (incl. CC numbers) of all processed orders (with Ultra Batch).
backup - creating full backup copy of Miva Merchant Data (Unix full shell servers only. Limited support).
mmubat - calls Ultra Batch module and performs tasks defined in passed arguments (with Ultra Batch, for advanced users only).
admin - calls MM Admin and performs tasks defined in passed arguments (for advanced users only).
shell - calls system commands (Unix full shell servers only. For advanced users only).
other commands for the scheduler may be added on request
MmTicker logs unauthorized access attempts with detailed information about the user - logfile is browsable through the MmTICKER admin screen.
Scheduled tasks are also logged and the records may be viewed in the Admin screen.
Time zone setting and user-defined date and time format
Animated "marquee" alerts, messages and statistics with configurable speed and possibilty to change the speed or stop the scrolling with a single mouseclick.
Parts of the MmTICKER window may be hidden to reduce the size
Flashing taskbar button and window popping up on alerts (optional)
Configurable window size - the size of the window may be set to show charts over longer time period.
Zoom - for those with bright eyes or oppositely with sight problems, the winod may be zoomed from 50% to 200%
Mouse-over help and detailed info on items work overall on the MmTICKER window.
MmTICKER window refresh frequency configurable
Frequency for file size and database consistency check configurable
Automated installation, no manual intervention needed
Scheduled tasks may be triggered from the opened MmTICKER window, from a Unix cron table, from a remote server (i.e. truXoft) or directly from Miva Merchant.
Does not require OpenUI. Works with both OUI and MMUI.
No OUI hook conflicts - truXoft modules are 100% conform to the Miva Merchant API, they do not use OUI extensions and therefore never cause hook conflicts with other modules, otherwise common at OUI modules.
Sort your shipping methods by cost, module name, or method name. Offer a free shipping option when any one of several parameters are met. Use the default layout within the existing user interface or a template with tokens which allows you to customize the method selection table. Select list or radio button group can be used to display the available methods. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: <- Sort shipping methods in the order you want them - Template with tokens allows methods as select list or radio buttons - Country configurable template header - Default layout for those who do not have skills with HTML and tokens - Free shipping option based on order subtotal - Free shipping option based on number of products - Free shipping option based on weight of the order - Free shipping option can be limited to specific availability or price groups - Free shipping option can be limited to specific location - Free shipping option can be related to specific products - Label for free shipping is configurable - Configurable default message if no options are calculated - When only one option, list is replaced with a single line display - Can hide or display shipping methods by ship to country location - Can have a different configurable message on the order payment and invoice screens and the notification emails for each shipping method using tokens
Feature Details. Sort your shipping methods by cost, module name, or method name. This Miva Merchant module can be used in conjunction with shipping modules which dynamically calculate cost, such as the UPS modules or the various World, State, or ZIP Code Zone modules.
The free shipping option can be implemented when the subtotal of the order or the number of products in the order exceeds the thresholds you establish in admin. Or you can allow free shipping when the weight of the order is less than your specified threshold. You also have theoption to give free shipping to all members of one or more designated availability groups or price groups. You can further configure the free shipping option by limiting it to specific countries (USA can be all states or just the contiguous states). You can also remove the free shipping option if certain products are ordered. It also has free shipping override, ie if every product in the basket is in your list of free shipping codes, then shipping is free no matter what the other parameters are set to. You definewhat the free shipping label displays, e.g. Free Ground Shipping.
The module also provides a default message if there are no shipping methods which can be calculated. This message replaces the default message in Merchant. While you can leave it as Unable to calculate shipping methods, you can change that to be more customer friendly, e.g. We will contact you to adjust shipping costs or To be determined.
Easily use the default layout within the existing user interface or a template with tokens which allows you to customize the method selection table. With the template you can replace the select list with a radio button group. You can also add a Select One option in the select list layout. When only one shipping method exists with the order, the list of methods is replaced with a single line display and no selection is required. The method value is passed as a hidden input to the next screen. The template can have a header section which is configurable for every different country or group of countries.
You can hide or limit the shipping methods based on ship to country. Hence, you can designate certain shipping methods for domestic and others for international shipping. For US, you can even designate the continental US; excluding Alaska and Hawaii from the domestic shipping methods. No need to buy a separate module to hide certain shipping methods from international shipping.
Each method can have a different configurable message (text or html) which is displayed usingtokens. This message can be displayed on the order payment screen (the screen after shippingmethod is selected) and on the invoice screen. It can also be in the customer and merchant notification emails if they can implement module tokens in the format %module|sortship|html_message%. This eliminates the need to install a separate, custom module for checkout messages or rely on theshipping module to have the message capability (many do not have it).
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
The number of items (grouped) module allows the store owner to specify different shipping rates based on the method of shipping AND the number of items in the order.
This module accepts number of items ranges. For example, with 1-5 items, the charge might be $5.00. For 6-10 items, the charge might be $7.50.
This module has the added ability to permit free shipping when the order reaches a specific dollar amount independent of which number of items group the order falls into. Below that dollar amount the module uses the rate for the number of items group. If your intent is to have a free shipping option, but NOT calculate shipping charges based on the number of items, do not use this module. Rather, use the Minimum or Subtotal Shipping by World Zone module.
The store owner sets up the ranges and the free shipping level through the standard Miva Merchant admin interface. Multiple shipping methods can be setup, all with different ranges and free shipping level.
Price: $15 Upgrade Cost: $5
Upgrade Terms (If Any): For v4.x Only Upgrade Now Compatibility: MMUI/OpenUI Versions:
2.x, 3.x, 4.13x, 4.14-4.16x (Available Compiled) Other Module Compatibility: N/A
Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features: - Order status updated in admin including tracking numbers and admin notes - Bulk update several orders' status with a single click - Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled - End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - EOD display of products sold summary reports - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Order status history can use default or store built template - Customers can view their invoice within current orders from the order status history or the link in the confirmation email - Customers can view their order status and shipping tracking by entering their order number and email - Customers can have one click re-order from invoices in the current orders - Auto-assign customer membership to price groups based on their order total history
Feature Details. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.
The membership system allows you to automatically include customers into price groups when they log into your store and is based on their prior purchase history. You set up your price groups as you would any price groups and assign the applicable products to those groups. Then you specify a trigger level required for the customer to be a member of each group. You can insert tokens into the applicable screens, e.g. customer edit, welcome back returning and new customers. Then when they log in, the token runs the order history for the status codes you specify (e.g. F for filled), sums the totals, and checks to see if they meet a membership level. If they do, they are inserted into the highest qualified price group.
In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with the built in internal inventory management (IM) system to improve the overall IM usability.
In the administrative interface:
Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).
From the customer account record:
Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
Follow-on Contact - generate after sales communication at pre-determined points of time in the future
Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
The CheckOut SuperMod allows your customers to determine the shipping method for each individual item in a single order and then the appropriate shipping and tax calculations are made to determine the total shipping amount for the entire order. Items in an order that are using the same shipping method are grouped to properly calculate the shipping price for the group of items. Now your customers can check out of your store with multiple shipping methods or shipping addresses* in the same order and the shipping is calculated properly.
Key Benefits Include:
Advanced Shipping Screen that gives customers the ability to select a different shipping method for every item in the order
When the Advanced Shipping Screen is used, the items in the order are internally grouped by shipping method so that items using the same shipping method are calculated and displayed together
Customer can choose to go to Advanced Shipping Screen to ship every item via a separate shipping method or can choose to not go to the Advanced Shipping Screen and instead ship everything in the order using the same shipping method
Configurable title for the link to the Advanced Shipping Screen from the payment/shipping selection checkout screen.
Shipping charges from the Advanced Shipping Screen can be viewed on further checkout screens including the Screen Invoice and emailed invoice
Return to shopping after having used the Advanced Shipping Screen and the settings are remembered for checkout and shopper is automatically taken to the Advanced Shipping Screen upon checkout
Ability to split line items of multiple-quantity products into individual line-items for different option selections including shipping and address* selections.
Works with existing third-party shipping modules
Integrates and shares data with the Shipping SuperMod and Address SuperMod from Copernicus giving you even more functionality!
When used with the Address SuperMod, each item in the order can be shipped to a different address. Upon checkout, items to common addresses using common shipping methods are grouped together, and proper shipping charges are applied to each shipment. Further, items are then grouped by address for proper tax calculations to each address in the order.
Extra functionality for users of the OpenUI SuperMod – Special Virtual Modules and tokens are provided for advanced control over checkout displays. Bonus Virtual Module provides the ability to “Split Line Items” in the basket (normally only appears on advanced shipping screen).
Note: Multiple address selections are only available when used with the Address SuperMod.
For complete control of the checkout process the Address SuperMod™, CheckOut SuperMod™, and Shipping SuperMod™ all work together. Each item in the basket can then be shipped to a different address using a different shipping method. Shipping methods available to each address can be filtered based upon the products in the basket, the destination, etc., and shipping and tax for each shipment is calculated individually.
Please Note - The CheckOut SuperMod significantly alters the checkout process of your store. The CheckOut SuperMod takes the checkout process beyond that allowed by Miva Merchant, which is why the module allows your customers to checkout of your storefront with multiple shipping methods and/or to multiple addresses (when used with the Address SuperMod) in a single order. Please be sure to test-drive this module on Miva Mia with any other third-party modules you have installed. To get a free distribution of the CheckOut SuperMod for use on Miva Mia, just fill out a Trial Request Form at http://www.copernicusllc.com/support/free/trial.
The base plus number of items module by ZIP code zone allows you to specify different shipping rates based on the method of shipping AND the number of items AND the ZIP code the item is being shipped to. The module evaluates the first three numbers of the "ship to" ZIP code and only displays those methods and rates applicable to the destination. This prevents customers from selecting lower rates which may not be available for them.
The base plus number of items Miva Merchant plugin module allows you to specify different shipping rates based on the method of shipping AND the number of items in the order.
ShopInvoice is a powerful, easy-to-use, and affordable desktop application that greatly simplifies the day-to-day business of Miva Merchant users. From professionally printed invoices and packing slips to Internet postage and fully-integrated UPS shipping, labeling, and tracking features, ShopInvoice is the most versatile and innovative application available to Miva Merchant users today.
Key Benefits
Save countless hours on order fulfillment tasks Ship accurately and cost effectively Send shipping and tracking notifications Create a professional, lasting impression Seamlessly integrates with your Miva Merchant store.
- Bulk downloading of rates and transit times. - Bulk downloading and printing of live UPS labels. - Supports multiple packages, tokenized reference numbers, and Quantum View Notify. - Supports standard and thermal printers, multi-up label sheets, and combined invoice and labels.
UPS WorldShip
- Directly communicates with WorldShip; no manual import or export required. - Customizable tokenized reference numbers printed on labels. - Supports Quantum View Notify. - Automatically imports service used, shipment weight, total cost, and tracking number after processing.
U.S.P.S. Label Download
- Integrated directly with USPS for downloading live labels (without postage). - Perfect for business with their own postage meters. - Delivery confirmation is free for Priority Mail, and only $0.13 for First Class.
Stamps.com
- Directly communicates with the Stamps.com; no manual import or export required. - Supports stealth postage mode. - Customizable tokenized memo's printed on labels. - Address verification and correction. - Automatically imports tracking number after processing.
Endicia DAZzle
- Directly communicates with DAZzle; no manual import or export required. - Customizable tokenized rubber stamps printed on labels. - Automatically imports tracking number and total cost after processing.
Shipment Creation
- Shipment address pre-filled based on order shipping information. - Create multiple shipments, using multiple carries, for each order. - Product weights automatically downloaded. (eBay and Miva) - Customer-chosen shipping method automatically downloaded. (Yahoo! and Miva) - Quickly enter weights using zero-configuration scale support.
Shipment Tracking
- Integrated UPS and U.S.P.S. tracking for support personnel. - Send bulk email to customers with clickable tracking links. - Tracking numbers automatically imported and saved after processing shipments.
Shipping Labels
- Supports inkjet, laser, and thermal printers (such as Dymo and Eltron). - Print full page shipping labels, or multi-up sheets. - Print all-in-one forms that combine invoices\packing slips and the shipping label. - Print standard Avery (or any brand) address labels using customizable XSL and HTML. - SureSize™ technology ensures every address and graphic fits on every label.
HTML Templates
- Includes email, invoice, packing slip, reporting, and exporting templates. - Customizable, powerful, well-documented XSL template format. - Specify which printer (supports networked printers) and paper tray to which each template should print. - Powerful "conditions" can be embedded in templates.
Invoices & Packing Slips
- Plenty of royalty-free, customizable XSL templates (see the Gallery). - Print pick-lists for warehouse staff to efficiently pack shipments.
Reports
- See exactly what your customers are buying, and how much of it. - XSL template based, completely customizable. - Evaluate various aspects of your business.
Generic Export
- Customizable exporting of any data, to any format. - Export bulk data to .htm, .txt, or .csv. - Easily integrate with your existing software, such as MOM and Great Plains Accounting.
Email
- Integrated email with viewable history for each order and customer record. - Built-in WYSIWYG email editor. - Send email in bulk, with one click. - Send payment requests, shipping notifications, and clickable tracking numbers. - Send invoices, product announcements, and targeted advertisements. - Plenty of included, customizable XSL templates. - Ability pecify a specific email account each template should be sent with.
Order Status
- Customizable order status allows tracking each order through your business flow. - Use with filters to display a running count of how many orders are in each status. - Send emails to customers with order status updates.
Add and Edit Orders
- Add manual orders, such as orders taken by phone. - Add and edit order items, charge details, and notes. - Modify and correct order details when customers call in.
Customer Service
- "Quick Search" fields look up customers and order numbers instantly. - All order information, including notes, status, and tracking information are immediately visible. - Keep customers up-to-date with shipping and status notifications. - Incredible networking support keeps customer service reps and shipping stations constantly synchronized.
Filtering and Searching
- Customizable filters allow you to specify any search criteria you want. - Filter Panel shows each filter as a folder, with a count of matching orders. - Clicking the filter folder instantly displays the matching orders. - Pre-installed filters help you get started right away.
Networking
- Connect all computers to the same ShipWorks database. - Automatic, immediate synchronization yields efficient processes and reduced errors. - Manage customer service and shipping from different locations, while staying connected. - Easy installation and setup.
Miva Merchant
- Batches Panel shows all batches and how many orders in each batch. - Filter the order display by batch. - Automatically detects when orders are moved from batch to batch from Miva admin. - Create batches directly from ShipWorks.
eBay Sellers
- Leave eBay feedback in bulk with customized presets. - Sell all feedback that has been left for you by buyers. - Track checkout status and send bulk payment reminders. - Downloads eBay checkout data, as well as address information entered in PayPal. - Automatically updates your "My eBay" status after processing shipments.
Configurable Interface
- Customize grid column order, sort order, and which columns to display. - Detail panels show all selected order details at a glance, on one convenient screen. - Customize panel size, location, and visibility. - Customize toolbars and context-menus.
Scale Support
- Zero-configuration scale support for serial ports - plug it in, and it just works. - NCI model 7010S (also known as the Stamps.com scale). - Fairbanks scales. - Metler Toledo scales. - Salter Brecknell 7010SB. - Supports the scale models listed above that include a serial port.
Administration
- Simple setup and installation, no knowldege of databases required. - Easily backup and restore all ShipWorks data in a single click. - When setting up networked installations, the main database is automatically detected.
Powerful Database
- Microsoft SQL Desktop Engine (MSDE) provide free with purchase of ShipWorks. - Fast, efficient, and maintains data integrity. - Built on the same engine as MS SQL Server.
The base plus number of items module by state zone allows you to specify different shipping rates based on the method of shipping AND the number of items AND the state the item is being shipped to. The module evaluates the "ship to" state and only displays those methods and rates applicable to the destination. This prevents customers from selecting lower rates which may not be available for them.
Manage coupon addition and redemption functions within a Miva Merchant 5.x storefront with this plugin module. License is for ONE mall. Within that single mall, it can be used in multiple stores without additional license. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features:- Configurable prompt - Configurable action - Configurable redemption - Configurable coupon rejection messages - Uses tokens to place input on pages - Searchable coupon database with pagination - Easy view admin for coupon content and historical usage - Coupon codes can be individually assigned - Import coupon codes from flat file in bulk - Autogenerate unique coupon codes with token - Assign coupon code as a series for affiliate purposes - Global scope or for specific products - Checkout coupons one per order - Instant coupons on product pages, multiple per order - Fixed amount or percentage of eligible products discounting - Specific product eligibility can be scoped to the attribute level - Minimum order level for redemption of checkout coupons - Establish expiration dates - Line item display in basket after redemption - Single use coupons - One per customer coupons - Multiuse coupons (can be limited) - Free shipping coupons - Limit the country, state or zip a coupon can be used for - Combination of free shipping and order discount (% or fixed) coupon - Easy deletion of expired coupons - Coupon report identifies coupon usage
Feature Details. You can add coupons through the standard Miva Merchant admin interface and include usage criteria.
An unlimited number of coupons can be assigned to the store and eachidentified with a coupon code. Once you have added the module to the store, you can add coupons in the Order Fulfillment section of the admininterface. When you select the Add icon, you will have several input fields to fill in. You must enter a unique code for your coupon. Thisis the code that you will give to customers so they can shop and redeemthe coupon. It can be any combination of letters and/or numbers.
You canembed a token in your welcome email or notification emails generated with our Mail Manager (Emporium Plus - Weiland) module. A unique coupon code will be created and is based on the coupon template you designate. You can have an unlimited number of templates and an unlimited number of coupons copied from them. If you are not using our Mail Manager, you can still activate the generator by placing the token in the invoice header. If you are using our Tell A Friend (Emporium Plus - Weiland) module, you can embed the unique coupon code in the emails that customers send when referring their friends to your store. The coupon generation is also useful when it is embedded into the follow on contact emails that our Follow On Contact (Emporium Plus - Weiland) module sends out.
If you have a lot of coupons you want to load into the system quickly,there is a coupon import from flat file module
An optional expiration date can be included which will prevent its useif the date has passed. Enter it in the year, month, day format, eg. 20000724 would be July 24, 2000. If you leave this field blank the coupon will never expire. However, you can still delete it manually through the admin interface.
A fixed value OR percentage discount off the order total is assigned to each coupon. The default is fixed value/price, e.g. $5.00 off the order total. If you put the % sign in the next input field AFTER the value field, it will calculate the coupon value based on the assigned percent of the order total. The %, if used, is entered in the separate field to the right for that purpose. If left blank, the calculation will be based on the fixed value of the coupon. See the note below about restricting discount calculations to specific products instead of the order total. A maximum redemptionvalue can be assigned to each coupon.
Free shipping coupon option. If you enter the letter S in the field to the right of the value field, the coupon will be used to allow free shipping for the entire order. Other criteria for the coupon must be met, e.g. minimum order amount, eligible products, etc.
Optionally, a coupon can be allowed only when an order total reaches a specific amount. For example, you can give a 10% discount when the order total reaches $200 as an incentive or promo. In all cases where a raw value is used, you must make this value equal to or greater than the value of the coupon. If you usethe percent calculation, this value can be any value, including zero.
Based on your state's tax requirements, the coupon can be designated toreduce the sales tax or not reduce it. The coupon's tax effect is onthe order total, not on individual products. For example, in some states, a store coupon reduces the cumulative value of products purchased before the sales tax is applied, hence you would want it to reduce tax. The exception to doingthis is if your products are likely to be non-taxable, making a coupon reduce tax could result in a negative tax calculation. Another type coupon might be the manufacturer coupon. In some states, manufacturer coupons do not decrease the tax liability. You should determine your state's tax requirements before adding coupons to your store.
Coupons can either be used:
multiple times - The coupon can be used at every visit by any customer who shops at your store. This is usually used as a promo to customers,user lists, clubs, etc. They often have a short expiration date to limittheir use. A typical usage might be a special holiday sale, eg 10% offeverything in the store if used by a specified date. This would eliminatethe need for special price groups if the intent is that everybody who hasthe coupon code can use it. In the compiled version you can limit the number of times a multiple coupon is redeemed.
only one time for each customer - The coupon can only be used for one visit per customer. When the same customer shops at your store a secondtime, if he/she uses the same coupon code, it will be rejected. This isprobably the most common coupon and is usually used in print ads or as a promo, eg. "$5.00 off on your next visit".
only one time for a unique coupon code - The coupon can only be used once. Once any customer has used this code, it becomes unavailable for any other purchase. This is often used as a customer relations tool, e.g. "sorry for the inconvenience, please accept this coupon.....".
Global or product related. You can restrict usage of a coupon in your store so that it can be used only if a specific product is ordered. You can list several product codes,any of which in the basket would make the coupon valid if the other requirements are met. Leaving the product code blank means that customers do not have to order a specific product as long as they meet the other requirements the store owner has specified. If you check the box to the left of the product code list, and are using the percentage discount, only those products in the code list will be used in the calculation using the qualifying products subtotal. If you do not check the box, the percentage discount will be applied against the order total. Youcan use a wildcard for the product list, e.g. 1AA* would make all productsbeginning with 1AA eligible for the coupon discount.
Use instant coupons on the individual product pages and for specific products. These coupons are redeemed at the product page and instantly appear in the basket as a line item discount related to a specific product. Unlike the global checkout coupons, customers can redeem multiple instant coupons in a single order. From a marketing standpoint this gives the merchant the opportunity to offer a promo code atthe product level which gives an impending event (expiration of the promo)to encourage sales while not lowering the value of the product with an overtprice discount.
You can restrict the coupon usage down to the attribute level. For example, you can limit the coupon to product codes beginning with 1AA and the attribute "Version" with the specific option value of "4.5". The format for the input would be 1AA*~Version~4.5|
If you precede the product list with a - (minus) character,the coupon will be excluded from use with those products.
You can limit the coupon to be used only if the customer is in a specific zone. You can use ONE of six possible zone limitations for each coupon (ship to: country, state or zip; bill to: country, state or zip).
Appropriate error messages are displayed when coupons don't meet theusage criteria established by the store owner. When the shopper entersa coupon code that is not valid based on the criteria you establish, he/she will see an error message just below the coupon codeinput when the page is re-displayed.
In admin, the coupons can be easily displayed and edited. The couponsare displayed in a table format with configurable number of coupons per page displayed. The entire coupon database is searchable by coupon code or beginning portion of the coupon code.
Expired coupons can be removed from the database (to cut down on disk usage) one at a time or in mass. In admin, you can either put a checkin the remove column and select update or select purge expired coupons, then select update.
A historical database, which can be imported and analyzed in database orspreadsheet software, is maintained on all coupons used. The couponuz.dbfcan be FTPd to your PC for further analysis in MS Access, MS Excel, or other data management software. This could be useful in determining which coupons bring you the most activity. The number of uses for each coupon is also displayed in the admin table.
The coupon usage report module can provide historical data within your admin. You can summarize or list each coupon used for a specific time period. You can also restrict the output to a specific coupon code or a string of characters in a coupon code. This latter is useful when you have assigneda series of coupons to an affiliate or advertising campaign. You can determine how much business was brought in with the coupons from various sources.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server. This would be the case in most of the server setups. For those that are not, we are in the process of converting the code for that remaining, very small group of MIVA Merchant stores. At this time we have not had a problem. Modules will be moved to the top of the queue as needed.
Communication of order status with your customers is a critical element in the overall success of your store. Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice.
Features:
- Order status updated in admin including tracking numbers and admin notes
- Bulk update several orders' status with a single click
- Status change emails with tracking links can optionally be sent to customers - Unlimited number of templates for the status change emails - Quick inventory adjustment when orders are cancelled
- End of day (EOD) productivity report for all dates, a range of dates, or specific date - EOD display all records or just the records with a specific status - EOD contains links to the order edit screen for easy viewing of an individual order - Run a Stock Level Report (SLR) to determine which items are nearing depletion - Editable interface to change the inventory levels of all/any products in the SLR - Export the SLR for mass editing/importing or to interface with your office backend - Immediately visible when you log into admin is the number of pending orders - Annotate progress updates from multiple departments within the order record - Progress is visibile to other admin entities within your store at all times - Customers can view their order status history including tracking links and product lists - Customers can view their invoice within current orders from the order status history or the link in the confirmation email
- Customers can have one click re-order from invoices in the current orders
Feature Details.
Provide order status change emails to customers, keep track of order changes with backend administrative notes, and provide customers with an easy login view of their order status and invoice. Easily manage customer communication with this module and the related modules below.
In addition to enhanced communication with your customers, you may want to manage product levels associated with orders and cancelled orders. Miva Merchant allows you to track stock levels of your products online. As products are placed in the basket, the level is decremented. If the order is not completed, the products are returned to the shelf when you delete expired baskets. If the order is cancelled, the products are not automatically returned to stock in the core Miva Merchant. The customer and product management modules interface with this internal inventory management (IM) system to improve the overall IM usability.
In the administrative interface:
Shipping tracking numbers, entered through admin, display in the customer account and the status update email (can be linked directly to the shipper tracking page)
Change the order status and optionally send the customer an order status email which can vary based on the style of the status email chosen. Email styles are created using templates with tokens for insertion of specific variables. Can update several orders at once with the bulk status update feature.
Run an end of day-productivity report for all dates, a range of dates, or a specific date displaying all records or just the records with a specific status. A convenient link to the order edit screen makes viewing an individual order quick and easy.
Re-establish inventory levels for a product when an order has been cancelled (auto-restock) or new quantities are put in your inventory.
Run a Stock Level Report to determine which items are nearing depletion or all products being managed for inventory. The module admin console includes an easily editable interface to change the inventory levels of all/any products in the report.
Export a flat file of product codes, quantity, and product name for easy mass editing/importing or to interface with your office backend systems or for re-import into Merchant itself.
Display the number of status = "pending" orders in the main admin screen, Store Notifications section, so pending orders are immediately visible when you log into admin. A convenient popup shows order numbers and dollar total of each.
Additional order related data can be added in the admin screen; employee code making the status change, date of the change, narrative notes about the order, numeric value (e.g. for adjustments). Multiple admin updates can be made to each order's record by any department within your store (packing, shipping, accounting, returns, etc).
From the customer account record:
Customers can view the status of all of their orders, including update information (e.g. tracking numbers) which is entered by the store owner through admin. The order status history display can be modified by the store owner with a template and tokens. You can even include hot links to carriers' tracking systems with the number filled in. You'll need to enter your carrier tracking URLs into the module's admin configuration screen. The number of carrier URLs you include in admin is not limited.
Customers can view their previous invoices as long as they are in online batches or still in the unbatched orders.
Even after orders and batches are deleted (you may delete processed orders to save disk space) the customer can still review the basic products listed in their order along with the shipping and payment info.
Customers can re-order/duplicate a previous order with a single click from the invoice (order details page) which are still in online batches (i.e. not deleted) or as yet unbatched orders.
Be sure to take a look at our other related modules which can enhance store - customer - vendor communication even further. They include:
Contact Manager - provide a support interface without needlessly including your email on your store's pages for spam harvesters to capture
Event Reminder - customers and store admin can schedule reminders to themselves or others for specific events/tasks at specific times
Follow-on Contact - generate after sales communication at pre-determined points of time in the future
Mail Manager - generate template emails (with tokens) as HTML or text as an auto-response, e.g. as customer order confirmation or even welcome emails
OpenUI required. This module can use OpenTokens instead of hook points within OpenObjects. The OpenDesigner screen lists the OpenObjects which can replace all or some screens within the OpenUI user interface. The OpenObjects provide a template screen which contains the existing hook points (backward compatibility), OpenToken capability, and the ability to move output around within the OpenObject screen.
This shipping module allows you to specify different shipping rates based on the method of shipping AND the number of items AND the area of the world the item is being shipped to.
The module evaluates the ship to country and only displays those methods and rates applicable to the destination. This prevents customers from selecting lower rates which may not be available for them.
Sort your shipping methods by cost, module name, or method name. Offer a free shipping option when any of several parameters are met. Use the default layout within the existing user interface or a template with tokens which allows you to customize the method selection table. Select list or radio button group can be used to display the available methods.
Features: - Sort shipping methods in the order you want them - Template with tokens allows methods as select list or radio buttons - Default layout for those who do not have skills with HTML and tokens - Free shipping option based on order subtotal - Free shipping option based on number of products - Free shipping option based on weight of the order - Free shipping option can be limited to specific availability/price group - Free shipping option can be limited to specific location - Free shipping option can be related to specific products - Label for free shipping is configurable - Configurable default message if no options are calculated - When only one option, list is replaced with a single line display
Feature Details. Sort your shipping methods by cost, module name, or method name. This Miva Merchant module can be used in conjunction with shipping modules which dynamically calculate cost, such as the UPS modules or the various World, State, or ZIP Code Zone modules.
The free shipping option can be implemented when the subtotal of the order or the number of products in the order exceeds the thresholds you establish in admin. Or you can allow free shipping when the weight of the order is less than your specified threshold. You also have the option to give free shipping to all members of a designated availability group or price group. You can further configure the free shipping option by limiting it to specific countries (USA can be all states or just the contiguous states). You can also remove the free shipping option if certain products are ordered. It also has free shipping override, ie if every product in the basket is in your list of free shipping codes, then shipping is free no matter what the other parameters are set to. You define what the free shipping label displays, e.g. Free Ground Shipping.
The module also provides a default message if there are no shipping methods which can be calculated. This message replaces the default message in Merchant. While you can leave it as Unable to calculate shipping methods, you can change that to be more customer friendly, e.g. We will contact you to adjust shipping costs or To be determined.
Easily use the default layout within the existing user interface or a template with tokens which allows you to customize the method selection table. With the template you can replace the select list with a radio button group. You can also add a Select One option in the select list layout. When only one shipping method exists with the order, the list of methods is replaced with a single line display and no selection is required. The method value is passed as a hidden input to the next screen.
MMUI and OpenUI compatible. If using OpenUI, no editing of mv files is needed. However, if using MMUI, editing and re-compiling of the mmui.mv is required. Thus if using MMUI, you need to have the compiler license from Miva and the limited source code for mmui.mv. Hence, OpenUI highly recommended and probably required by most stores.
Display a brief summary of items currently in each customer's basket as they shop within a Miva Merchant store, provide a storefront display of the shipping charges, and list their recently visited product pages in your store with quick link and add button.
Features: (some features are only in the compiled version - see details below)
- Summarize basket contents on most Merchant screens
- List product name or code, quantity, and price
- Use image to alert new additions made to basket
- Display a checkout link when order minimum is reached
- Use store's assigned shipping modules to preview shipping options and charges
- List recently visited product pages with easy add to basket button
- Optionally use OpenUI token to place the mini-basket in many places on the screen
- Optionally use token to place visit history outside of the mini-basket
- Owner can monitor live activity of customers visiting product pages through admin
- Customize mini-basket look in admin (color, size, headings)
- Built-in link to view main basket
- Optionally hide mini-basket if no products are in it
- Licensed per domain
- OpenUI or MMUI compatible (OpenUI recommended in compiled Merchant)
The Mini-basket "view" is configured in the admin interface. The title of the Mini-basket, column headings, font size and color are configurable. You also have the option of a checkout link appearing in the Mini-basket when a specific order subtotal has been reached, thus allowing for minimum orders if you have disabled the checkout button in the standard Merchant nav bar. You can also allow customers to preview shipping options and costs with a single click if they enter ship to location info. Customers do not need to be logged in to view the shipping options. The Mini-basket title, checkout
button, and shipping option link can be displayed with either text or image. The basket title is linked to the full basket contents
display and the checkout is linked to the checkout screens. The shipping option
link runs the installed shipping modules to display the available methods.
In the compiled version of Merchant we have included
footsteps of customers' recent travels to the product pages in the store. The display remains closed unless the customer clicks the link for the recent visits, thus not taking too much space. When displayed, an Add to basket button can be included so the customer can easily add products which they had visited earlier and now they want
to add them without having to search or drill down though the categories. This reminder of pages visited lessens the chance of forgetting something before the customer checks out. The convenient links allows the customer to quickly go back and take a look at the products again. The
recent visit history will remain available for the length the store owner has set for basket timeout. Additionally, for your customers who login, you can have the history availability
extended for any number of additional hours, as they are more likely to return and make a purchase. The recent visit history can be included within the mini-basket table or outside of it. If you want to place the visit history outside of the mini-basket, you can use tokens in the header and footers of screens if you are using the OpenUI. We
have included a "view" feature in admin that allows the store owner to monitor live activity in the store. All recent product page visits are listed the admin screen. Customers not using cookies or whose browser is creating a different session ID with each page click will not be able to display their recent history, however the store owner will still be able to see the pages currently being visited.
In the compiled version are new admin configuration options, e.g. border
color and text to display when the basket is empty. If you are using one of the sort shipping modules like our Shipping List or our Sort Shipping Plus Free Shipping Option or the Shipping SuperMod from Copernicus, you can configure the Mini-basket module to use the sort
order of those modules. You can configure the product
data column to display the full product name, or code, or a portion of the product name (20, 30, or 40 characters). In addition to the several locations available using OpenUI
hook points, you can use OpenUI tokens to place the display within headers and footers of the Miva Merchant screens. You can also make the mini-basket invisible until at least one item is added to the basket. You can also include an image in the mini-basket immediately after addition of a product to the basket. Many times customers don't realize
a product was added so they click the Add to Basket button again. By displaying a noticeable, e.g. animated, image in the mini-basket, their attention is drawn to the basket and they clearly see the addition was made.
License is for ONE mall. Within that single mall, the module can be used in multiple stores without additional license. It functions within both the Miva Merchant (mmui.mv) and OpenUI (oui.mv) look and feel modules, appearing at either the top or bottom of the category column. If using the mmui.mv, you will add one line to the mmui.mv file. Note that if your Merchant version is 4.14 or newer, you'll need to edit and recompile the mmui.mv to mmui.mvc (compiler license from Miva Corp required). Hence, OpenUI is highly recommended if you are using Merchant 4.14 or newer. If using the OpenUI, the hook is automatically set when you install the module. There are several hook point screen locations available, of which one can be selected in the module's admin screen.
The CustRMA module provides an administrative interface for handling the returns process. Store
administrators can manage product returns, track RMA numbers, and identify the credit method
for a return. When a returned product is received, the store administrator can check-off the items from the RMA list; once the entire return is received the RMA is automatically closed.
Key Benefits Include:
Select items being returned in the
Store Order page in the Miva
admin
Select the credit method for the
return
An RMA Tracking number is assigned
to those items
This number is used in all returns
communication with customer
Grouped items can be assigned
their own tracking number
Check off the returned items as
they arrive; this closes each RMA
ticket as it’s completed
Example Usage: A store that sells cakes and jelly beans
online accepts returns for jelly beans
that arrive stale at the customer’s
doorstep. It does not accept returns for
the cakes that it sells because the
cakes are baked and shipped on the
same day. They are never stale since
they get shipped over night. (The store
owner solved this problem with the
Copernicus Shipping SuperMod!) Well,
the owner purchased a batch of jelly
beans from a discount wholesaler
(whose name will not be revealed
here!) who sold him 200 pounds of
stale jelly beans!
The store owner is upset by this, and
wants to make it easy for his customers
to return the stale jelly beans. He
also wants to make sure that all of the
packages of jelly beans are returned
before he issues store credit to the
customer. The supplier who shipped
the stale jelly beans will replace the
200 pounds of jelly beans with fresh
jelly beans if all of the stale ones are
returned. Therefore, the storeowner
must meticulously track the return of
all of the packages of stale jelly beans.
He installs the Copernicus RMA Tracking
module and instantly he is tracking
every package of jelly beans that are
returned. He can track each package of
each order, assign RMA Tracking numbers
to assure proper accounting of
each package and knows exactly when
a return is completed. Since he also
wants to please his customers, he has
installed the Copernicus CustCredit
module so that instantly upon closure
of the RMA tracking ticket, the customer
receives store credit for the return
and can purchase new packages
of fresh jelly beans.
SPECIFICATIONS & TECHNICAL NOTES
When using this module alone, that
is, without any other products from the
Customer Service Suite, you create the
returns and inform your customers of
the RMA Tracking number and any updates
throughout the return process.
When used with the CustReturn and
CustContact modules, this becomes a
robust returns tracking system.
When used in conjunction with the
CustReturn module, you can accept
returns through your website, approve
or decline the return, attach an RMA
tracking number to the return and then
track all communication regarding all
aspects of the RMA through the Merchant
admin.
When the CustRMA module is used in
conjunction with the CustContact module,
you can track the communication
regarding the RMA Tracking number
through the mini-help desk. This way,
all communication regarding the return
is documented and can be referenced
as necessary throughout the return
process.
When used in conjunction with the
CustCredit module, the store owner
can track the return and automatically
provide a store credit to the customerupon successful closure of the RMA.
The Customer Service Suite of modules,
CustCredit, CustReturn, CustRMA
and CustContact can each be used
separately but are best when used
together as a comprehensive customer
service solution.
The base plus weight module by ZIP code zone allows you to specify different shipping rates based on the method of shipping AND the weight of items AND the zip code in your country the item is being shipped to. This Miva Merchant module evaluates the "ship to" zip code and only displays those methods and rates applicable to the destination. This prevents customers from selecting lower rates which may not be available for them.
You have two options for inputing zip codes into zones, thus allowing you to nearly duplicate common carrier tables. This decreases your reliability on their sometimes fragile server conditions.
Option 1: In the Zone field, add the first three (3) numbers of each zip code you want to include in the zone separated by a ¦ delimiter, e.g. 334¦335¦336
Option 2: In the Zone field, add the first three (3) numbers of zip code ranges you want to include in the zone separated by a ¦ delimiter, e.g. 334-336¦362-369
You cannot mix options within a single zone, so you can use either option 1 or 2 but not both. You are not limited in the number of zip codes you include in each zone. You are also not limited on the number of methods you can have in this shipping module.
Easily offer a discount based on the number of items in the basket. In admin, the store owner configures the trigger levels (amount needed to activate the discount) and the corresponding percentage off. The store owner can designate 1 - 4 trigger levels so that he/she can vary the percentage discount based on the number of items. The store owner can even include a list of product codes that will not be used in the calculation. The discount amount will appear during checkout on the screen after the customer has entered their shipping method. This allows Merchant to include (optionally) any miscellaneous fees or coupons redeemed on the Shipping - Payment selection screen.
This module would be used in a store which has similarly priced items, e.g. DVDs. Buy a certain number and get X% off the total bill. Buy a little higher number and get even more off the bill. You would not use it in a store which had $1 items and $100 items because people would buy several $1 items in order to obtain a discount on the $100 item. Granted, you could use the product code exclusion in this module and provide volume discounts on the high priced items with our Volume Pricing module.
MMUI and OpenUI compatible. No editing of mv files required for either user interface. Configuration is setup through Merchant Admin.
Calculate shipping by product as a fixed amount or as a percentage of the product's cost AND by the method of shipping AND by the "ship to" ZIP Code Zone. Each products' shipping cost is summed to arrive at the order's shipping cost. This module provides flexibility to combine flat rate and percentage of subtotal calculations on a product by product basis.
Easy admin configuration of per product shipping charges.
The store owner initially sets up the available storewide shipping methods and rates for the store. You can
have multiple methods for as many ZIP Code Zones as you establish. You establish which ZIP Codes belong to
which ZIP Code Zone. You can then let the storewide methods and rates apply to each product in the store or
you can establish "Shipping Override" by product or by category. If you desire every product in a category to
have a shipping cost different from the storewide costs, you set up that category's "Shipping Override"
methods from the Category tab. You can even use some storewide and some category specific. Then if you
have specific shipping costs for specific products, you can select the "Shipping Override" tab in the product
edit screen. You can use the storewide methods and rates or override with the product specific rate. The
product specific rates take precedence over the category specific rates and the category specific rates take
precedence over the storewide rates.
Fixed cost or percentage of item price.
The "Shipping Override" costs can be set as percentage or fixed amount and need not use the same
calculation formula as the storewide calculation for the same method. The "Shipping Override" charges can
even be zero so that shipping can be free for certain products or categories. As an example, the store might
charge $4.00 for each item for priority mail. However, they may charge 2% of the item's cost in the jewelry
category. As the shipping module summed the costs, it would apply the $4.00 to each item that did not
have a "Shipping Override". Then it would multiply the 2% times each purchased item's cost in the jewelry
category and add it to the sum.
Handling charge option.
The module even provides an input for a handling or base charge. That amount can be different for each
method of shipping and is added after all of the individual product shipping charges are summed.
Display this module's shipping methods based on destination.
Like our other ZIP Code Zone shipping modules, you can have different methods and rates for different areas of
the country. When the customer enters their "ship to" address during checkout, the module determines which
shipping methods will be available to that customer. Only methods established for their "ship to" ZIP Code will
be visible in the shipping and payment selection screen. The module uses the first 3 numbers of the ZIP Code
to match with the zones.
Individual ZIP codes or ranges and variable length codes.
The module for compiled Merchant (4.14 and newer) can use ZIP code ranges in lieu
of individual ZIP codes. It also has the ability to use the
first 5 digits instead of the first 3 digits of the ZIP codes.
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Compatible Carts
In the compiled version of Merchant we have included
footsteps of customers' recent travels to the product pages in the store. The display remains closed unless the customer clicks the link for the recent visits, thus not taking too much space. When displayed, an Add to basket button can be included so the customer can easily add products which they had visited earlier and now they want
to add them without having to search or drill down though the categories. This reminder of pages visited lessens the chance of forgetting something before the customer checks out. The convenient links allows the customer to quickly go back and take a look at the products again. The
recent visit history will remain available for the length the store owner has set for basket timeout. Additionally, for your customers who login, you can have the history availability
extended for any number of additional hours, as they are more likely to return and make a purchase. The recent visit history can be included within the mini-basket table or outside of it. If you want to place the visit history outside of the mini-basket, you can use tokens in the header and footers of screens if you are using the OpenUI. We
have included a "view" feature in admin that allows the store owner to monitor live activity in the store. All recent product page visits are listed the admin screen. Customers not using cookies or whose browser is creating a different session ID with each page click will not be able to display their recent history, however the store owner will still be able to see the pages currently being visited.